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Technological - Mainframe to PC to PDA based society - Cost of change is lower now - Brand loyalty is no longer a factor – computers and hardware are commodities. - Cell phones can now be used to surf the web, send e-mail, take photos, listen to MP3s, navigate with GPS, and other functions.
Social - Shift from a National View to Global View
Individuals can access vast social networks
Economic - Moved from Industrial based economy to an Information based economy - Moved from buying tangible goods to intangible services - Dot com boom to a dot com bomb to hybrid companies and traditional retailers making their niche.
The wild west of online culture was tamed by new laws, tighter enforcement and the absence of cash.
January 7, 2008 Free for all / Wild West Dot Com explosion/ protecting their turf Consumer/ Corporate legal protection Dot Bomb/ globalization Aggressive enforcement Fight for the crumbs Old wine in new bottles COPPA ACCPA Active online policing Yahoo! France battle <1997 ~1997-98 1999 2000 2001 2002 Privacy Security Brick and Mortar take over the net 2003 2004 2005 Sharing and Building Personal Spaces 2006 Convergence of portability, entertainment and communications 2007 TBD 2008?
Recent trends have changed the way we act and do business - In the old days, an investor would only invest in a company that had solid tangible assets/balance sheets. Still, some investors were willing to invest big money on knowledge based companies like Y AHOO! , e B a y and G o o g l e before they were making consistent profits.
Today’s workforce - Needs to have diverse and continually evolving skill sets - Understanding of things versus memorization - Dynamic skills versus procedure (process)
35% of American households now pay their bills online. ( www.forrester.com )
January 7, 2008
January 7, 2008 Industry Impact of the Internet Logistics Manufacturing Transportation Government Services Home Services Automotive Mfg. Telecom Healthcare Entertainment Banking Travel Advertising Publishing Utilities Stock Trading Book selling Office Supplies Marketing, Selling and Customer Service Offering Structure and Delivery Entire Industry source: Gartner Group HIGH LOW Retail Every Industry is Affected
Think of the Internet/World Wide Web as an electronic book in which text, images, sounds and video can be stored. These electronic books are capable of having footnotes and cross references in the form of links to themselves or other electronic books.
The content of these books are published in HTML (Hypertext Markup Language)
HTML is interpreted via web browser (Internet Explorer, Firefox, etc.)