A Single Solution With Complete Small Business Essentials

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  • 1. Introducing SAP Business One A Single Solution with Complete Small Business Essentials Product Overview
  • 2. Road Blocks to Sustainable Growth and Profitability The main challenge is actually having the time and the ability to focus on my business. I spend most of my day babysitting instead of driving my business. - A small business owner “ Respond to market needs faster Improve profits and margins Use better tools & technology Focus more on what’s important Get the information when you need it Gain efficiency with broken processes Keep multiple systems working together Not be distracted by day-to-day tasks Want to… But Hard to… © SAP 2008 / Page
  • 3. Small Businesses Demand a New Breed of Solution
      • Many point solutions
      • Limited functionality
      • Hard to work together
      • Difficult to change
      • Costly to maintain
      • Comprehensive
      • Instant, real-time
      • Intuitive
      • Adaptable
      • Easy to maintain
    What Small Businesses Have What Small Businesses Want © SAP 2008 / Page
  • 4. The Solution: SAP Business One ® © SAP 2008 / Page
    • A single system to streamline the entire business
    • Instant and complete business information
    • Strengthen customer relationship and loyalty
    • Adaptable to your business and industry needs
    • Designed specifically for small businesses
    A Single Integrated Solution Services Executive Operations Sales Finance E-commerce 2380989 Sales Operations Finance Services ? x !
  • 5. A Single System to Streamline Your Entire Business
    • Proactively Focus on What’s Important
    • Workflow-based alerts to monitor, notify and trigger auto-responses when important business events occur
    • Integrate All Critical Business Functions
    • Manage your entire business end-to-end across sales, customers, purchasing, inventory, operations, financials and HR functions, all in a single system
    • Eliminate Duplicates & Redundancies
    • Information captured is instantly accessible in the entire system, eliminating redundant data entries and errors in different systems
    © SAP 2008 / Page Services Executive Operations Sales Finance E-commerce 2380989
  • 6. a. Complete accounting and financials
    • Financial accounting – Handle all financial transactions – including general ledger, journal entries, recurring postings, etc.
    • Budgeting – Manage budget creation, allocation, distribution, and tracking.
    • Banking – Track all banking processes such as deposits, payments, and reconciliation
    • Financial reporting – include balance sheets, profit and loss, cash flow analysis
    © SAP 2008 / Page
  • 7. b. “Order-to-Cash” meets “Quote-to-Ship”
    • Sales and delivery – Generate quotes, customer orders, set up deliveries, update stock levels, customer billing and accounts receivables.
    • Purchasing – Manage vendor contracts and purchase orders, updates to stock quantities, calculations for the value of imported items, returns and credits, and payment processing.
    © SAP 2008 / Page
  • 8. c. Real-time inventory visibility and control
    • Inventory management – Handle and track inventory levels, price lists, and stock transactions – all in real time
    • Production planning (MRP) – Manage your production material requirements and predict demand based on forecasts.
    © SAP 2008 / Page
  • 9. Strengthen Customer Relationships and Loyalty
    • Complete 360 o View of Your Customers
    • A 360 o customer view across sales, operations and financials helps uncover new opportunities and ways to serve customers faster and better.
    • Integrated Customer Relationship Management
    • CRM provides robust capabilities to handle sales force automation, customer services & support, all seamlessly integrated with other business functions across the company.
    • Built-in E-Commerce & Online Store
    • E-commerce and online store capabilities allows businesses to open up new sales channels to rapidly reach broader customers
    © SAP 2008 / Page Sales Services E-commerce
  • 10. a. Build-in customer relationship management (CRM)
      • Sales management to track sales opportunities and activities, and forecast revenue potential.
      • Customer service and support – Allow your to manage service calls, and track all customer interaction activities.
      • Business partner management – Manage master data for your resellers and channel partners
    © SAP 2008 / Page
  • 11.
      • Scalable Web store with customizable themes and shopping cart
      • Multiple store support (B2B, B2C)
      • Powerful catalogs and integrated inventory management
      • Cross-selling and online promotion
      • Online customer self-service
    Expanding e-commerce is considered the No.2 growth strategy for small and midsize businesses in 2007 (35%), following Advertising (54%). - 2007 National Small Business Association Survey “ ( * Separate licensing required. Applicable to selected countries only. Check SAP Channel Partner Portal for details) b. Grow online business via integrated E-commerce © SAP 2008 / Page
  • 12.
      • Synch data in SAP Business One® and MS Outlook ( calendar, contacts, tasks)
      • Creating snapshots of SAP Business One® info and associate them with MS Outlook contacts
      • Saving MS Outlook e-Mails as SAP Business One® activities
      • Saving MS Word and MS Excel documents as an activity with a business partner or contact person in SAP Business One®
    c. Seamless integration with Microsoft Outlook ® © SAP 2008 / Page
  • 13. Act on Instant and Complete Information
    • Access It from Anywhere Over the Web
    • Web-based tool allows sales team to access customer information from anywhere, anytime to respond to customer needs faster
    • A Single Source for All Business Information
    • Critical business data across sales, customers, operations and financials are captured in a single source one place for immediate user access
    • Intuitive Drill-Down, Excel-based Reports
    • Powerful “drag & relate” and Excel reporting capabilities allows users to click through relevant data and get complete information instantly
    © SAP 2008 / Page
  • 14.
      • Reports on live data: data are extracted directly from SAP Business One® without staging data in OLAP cubes or in a data-warehouse
      • Standard functionality for financial reporting included
      • Supports live drill-down to posting level from the reports
    a. Comprehensive reports via XL Reporter © SAP 2008 / Page
  • 15. b. Instant information using “Drag & Relate”
    • View important relationships between data – and instantly gain a complete understanding of any business transaction
    • Drag the data you want more information on, positioning it on top of other data, and then drilling down for more details.
    © SAP 2008 / Page Drag & Relate is a particularly effective means of linking two business objects to create a query
  • 16. c. Remote access from anywhere over the Web*
      • Web-based sales and customer contact management
      • Marketing features for campaign and promotion management
      • Web-based customer services and support, including Projects, Service Tickets, and Service Contracts
    52% of small businesses believe that Web will help them grow their business while strengthening their customer relationships . - AMI 2005 Small Business Survey “ ( * Separate licensing required. Applicable to selected countries only. Check SAP Business One portal for details) © SAP 2008 / Page
  • 17. Adaptable to Your Unique Business and Industry Integrate Customize Extend
    • Standard integration with productivity tools such as Microsoft Office, Outlook
    • Open APIs for integrations to other business applications
    • 400+ ISV Add-ons to extend the product to meet the your local and industry specific needs
    • Standard SDK provides reusable business objects and tools
    • Do-it-Yourself customization with user-defined fields (UDF), forms, queries and reports
    • Grow with your business with easy product modifications to meet changing business needs
    © SAP 2008 / Page
  • 18.
      • User can update rejected documents
      • User can save rejected documents as draft before pressing “Update” (without posting)
      • Inventory documents can be added to Approval templates
    a. Flexible document workflow to match your unique process © SAP 2008 / Page
  • 19. b. Extensible technology allows for easy expansion
    • Core functionality: Financials, Operations, CRM, Reporting, HR, etc.
    • SAP Add-ons: built by SAP for country-specific extensions, i.e. local legal requirements
    • SDK: A standard software development kit consisting of reusable business objects and user interface customization tools
    • ISV Extensions: built and developed by ISV partners for vertical-specific needs
    Business One core SDK ISV extension Add-on © SAP 2008 / Page
  • 20.
      • Fashion & Apparel Importing
      • Medical Device Manufacturing
      • Electronics Distribution
      • Food & Beverage Manufacturing
      • IT Professional Services
      • And more…*
    c. A large selection of industry-specific SSP solutions Example: seating allocation © SAP 2008 / Page 165 SSP partners * 350 SSP solutions * 45 certified solutions * 12 vertical packages
  • 21. Designed Exclusively for Small Businesses
      • Built specifically for small businesses
      • Intuitive, easy to use interfaces
      • Built-in, self-guided e-Learning
      • Do-it-yourself customization
      • Affordable pricing & financing
    © SAP 2008 / Page
  • 22. a. Intuitive to use, easy to customize User Defined Fields
    • Enable users to easily add fields, change forms, and personalize queries and reports
    • Users can adapt field descriptions or even add fields without any programming skills!
    © SAP 2008 / Page
  • 23. b. Quick to install, simple to maintain
      • Accelerated Implementation Program enables customers to go live in as little as 1 month
      • Low Maintenance without overhead of managing multiple systems
      • Early Watch Program prevents potential downtime and disruptions
    © SAP 2008 / Page
  • 24. c. Self-explanatory help is only 1-click away
      • Context-sensitive help at the field level, mainly for fields that are not self explanatory or obvious
      • Help available from the right-click menu of each field, as well as from the Help menu
    Right click © SAP 2008 / Page
  • 25. Backed By SAP THE BEST-RUN BUSINESSES RUN SAP
      • The world's largest business management software provider
      • 40,000 employees in 50 countries
      • 80,000 installations
      • 75% of SAP customers are small businesses and mid-size companies
    © SAP 2008 / Page
  • 26. Delivered by Experienced Partners Near You
      • A global partner network
      • 1,600 experienced local resellers
      • Dedicated 24/7 customer support
      • Free “SAP EarlyWatch” program
    © SAP 2008 / Page
  • 27. Supported by a large online user community (SDN) Instant access to community knowledge and best practices . © SAP 2008 / Page
    • 2,224 members
    • 550 active contributors
    • 36,000 messages
    • 1000s of hours saved
    • Forums, blogs, wikis…
  • 28. Summary: SAP Business One Functional Coverage Human Resources Operations Financials Software Development Kit CRM Reporting And Data Navigation Capabilities General Technologies (Drag & Relate; Alerts; User Defined Fields, etc.)
    • Accounting
      • General Ledger
      • Journal Entries
      • Journal Vouchers
      • Multi-currency
      • Fixed Assets
      • Financial Reports
      • Cash Flow Data
      • G/L Accounts & Business Partners
      • Aging Reports
      • Tax
      • Reconcilation
    • Banking
      • Incoming Payments
      • Credit Card Management
      • Payment Engine
      • Bank Statements Processing
      • Reconciliation
    • Cost Accounting
      • Profit Centers
    • Sales
      • Sales Order
      • Delivery
      • Pick & Pack
      • Gross Profit Calculation
      • Structured Marketing Docs
      • Sales Analysis Report
    • Procurement
      • Purchase Order
      • MRP
      • Purchase Analysis Report
    • Inventory Management
      • Batch/Serial Numbers
      • Customer/Vendor Catalog Numbers
      • Stock Management
      • Price Lists
    • Production
      • Bill of Material
      • Production Orders
      • MRP
    • Activities Management
    • Opportunity Management
      • Opportunities
      • Opportunity Analysis Reports
      • Opportunities Pipeline
    • Service Management
      • Service Call
      • Customer Equipment Card
      • Service Contract
      • Solutions Knowledge Base
      • Service Reports
    • Calendar
      • Calendar
      • Microsoft Outlook Integration
    • Payroll
      • provided through partner solutions
    • Employee Data Management
      • Employee
      • Human Resources Reports
    © SAP 2008 / Page
  • 29. Technical Infrastructure
    • Coherent and integrated product
    • Windows look & feel
    • Very easy data navigation
    • Drill-down
    • Drag&Relate
    • 2-Tier Client-Server Architecture
    • Win 32 based
    • MS SQL Server/DB2 Express
    Ease of use Product architecture
    • Customizing
    • Search Help
    • Forms
    • Queries
    • User defined fields
    • SQL Field Link
    Excel, Word, Outlook Configurations MS Office integration Flat files, XML (HTTP/SOAP), API (COM), ODBC Interfaces Server E-Mail Backup API (COM) XML Adapter Services Client Interfaces MS SQL Server/ DB2 Express/ RDBMS © SAP 2008 / Page
  • 30. © SAP 2007 / Page Thank you!