JISC ACADEMIC NETWORKING A User-Centered Design Methodology  For a Social Networking Tool
OVERVIEW OF THE PRESENTATION <ul><ul><li>Introduction </li></ul></ul><ul><ul><ul><ul><li>Who we are </li></ul></ul></ul></...
INTRODUCTION <ul><li>WHO WE ARE </li></ul><ul><ul><li>About JISC and CARET </li></ul></ul><ul><ul><li>People involved in t...
INTRODUCTION <ul><li>ABOUT THE PROJECT </li></ul><ul><ul><li>Where did the idea come from & what is the aim? </li></ul></u...
OVERVIEW OF THE PROJECT <ul><li>Preparation before starting </li></ul><ul><ul><li>Defining project planning </li></ul></ul...
THE PROJECT CLOSE-UP Preparation before starting <ul><li>Defining the project planning </li></ul><ul><ul><li>= Guideline; ...
THE PROJECT CLOSE-UP Research phase <ul><li>RECRUITING THE TARGET AUDIENCE </li></ul><ul><ul><li>AIM : Gathering informati...
A section in an online survey
THE PROJECT CLOSE-UP Research phase <ul><li>GATHERING INFORMATION BY DOING DIARY STUDIES AND INTERVIEWS </li></ul><ul><ul>...
Documents used  during interview Diary  combined with  interview questions Questionnaire  : extra questions during interview
THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA : TASK GOAL ANALYSIS  </li></ul><ul><ul><ul><li>AIM: ana...
Description of the process
THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA : AFFINITY SORTING </li></ul><ul><ul><li>So far : awful ...
A lot of sorted post-it notes …
THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA: BEHAVIOURAL AXES </li></ul><ul><ul><li>AIM: visually re...
Behavioural axes with patterns
THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA: USE ANALYZED DATA TO CREATE PERSONAS </li></ul><ul><ul>...
Primary persona: Isobel
Secondary persona 1: Peter
Secondary persona 2: Kate
THE PROJECT CLOSE-UP Research phase <ul><li>DEFINING USER AND BUSINESS REQUIREMENTS TO START DESIGN PHASE </li></ul><ul><u...
THE PROJECT CLOSE-UP  Design phase <ul><li>USING PERSONAS & REQUIREMENTS TO CREATE EXTREME DESIGNS OF  </li></ul><ul><li>C...
Initial brainstorm thoughts : The 3 extremes we picked Concept 1: ‘Get up, Go outside!’ Concept 2: ‘The board game vs.  Ba...
Fleshing out those 3 ideas: Getting ideas to start designing with Concept 1: ‘Get up, Go outside!’ with some extra thought...
THE PROJECT CLOSE-UP  Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER RECRUITMENT </li></ul><ul><ul><li>AIM ...
THE PROJECT CLOSE-UP  Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER TESTING SESSIONS USING </li></ul><ul><...
Concept 1: ‘Get up and go outside’
Concept 2: ‘Board game’
Concept 3: ‘The switchboard’
An example of an user testing session
THE PROJECT CLOSE-UP  Design phase <ul><li>USING FEEDBACK TO MERGE EXTREME CONCEPTS INTO 1 REFINED DESIGN </li></ul><ul><u...
THE PROJECT CLOSE-UP  Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER RECRUITMENT </li></ul><ul><ul><li>AIM ...
THE PROJECT CLOSE-UP  Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER TESTING SESSIONS USING </li></ul><ul><...
The merged design : wire frame
THE PROJECT CLOSE-UP  Design phase <ul><li>PROCESS OF USER RECRUITMENT, USER TESTING, REFINEMENT UNTIL  </li></ul><ul><li>...
THE PROJECT CLOSE-UP Coding and implementation <ul><li>IMPLEMENTING SYSTEM IN NEW SAKAI-BASED CAMTOOLS </li></ul><ul><ul><...
THE PROJECT CLOSE-UP Wrap-up <ul><ul><li>We  enjoyed  learning about  user-centric design .  We felt this was a useful way...
CONTACT US <ul><li>WANT TO FIND OUT MORE ABOUT IT? </li></ul><ul><ul><li>Websites :  </li></ul></ul><ul><ul><ul><li>http:/...
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A user-centered design methodology for a social networking tool.

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Jisc Academic Networking

  1. 1. JISC ACADEMIC NETWORKING A User-Centered Design Methodology For a Social Networking Tool
  2. 2. OVERVIEW OF THE PRESENTATION <ul><ul><li>Introduction </li></ul></ul><ul><ul><ul><ul><li>Who we are </li></ul></ul></ul></ul><ul><ul><ul><ul><li>About the project in brief </li></ul></ul></ul></ul><ul><ul><li>Overview of the project </li></ul></ul><ul><ul><li>The project close-up </li></ul></ul><ul><ul><ul><ul><li>Preparation before starting with the project </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Research phase </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Design phase </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Coding and implementation phase </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Wrap-up </li></ul></ul></ul></ul><ul><ul><li>Feedback </li></ul></ul><ul><ul><ul><ul><li>Questions? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Feedback and comments </li></ul></ul></ul></ul>
  3. 3. INTRODUCTION <ul><li>WHO WE ARE </li></ul><ul><ul><li>About JISC and CARET </li></ul></ul><ul><ul><li>People involved in the project </li></ul></ul>John Norman (Director) Harriet Truscott (Lead Researcher) Anne-Sophie De Baets (Researcher) Nicolaas Matthijs (UI Developer) Tjhien Liao (UI Designer) Laura James (Project manager) Oszkar Nagy (UI Designer)
  4. 4. INTRODUCTION <ul><li>ABOUT THE PROJECT </li></ul><ul><ul><li>Where did the idea come from & what is the aim? </li></ul></ul><ul><ul><ul><li>“ Create a system for use within universities, which will make sharing and communication </li></ul></ul></ul><ul><ul><ul><li>about teaching, learning and research between academics, postgraduate and </li></ul></ul></ul><ul><ul><ul><li>undergraduate students at the universities more effective bringing the best features of </li></ul></ul></ul><ul><ul><ul><li>social networking to academic networking.” </li></ul></ul></ul><ul><ul><li>End deliverable </li></ul></ul><ul><ul><li>Novelty of the project </li></ul></ul><ul><ul><ul><li>Experimented with user-centred design would this work in Academic world? </li></ul></ul></ul><ul><ul><ul><li>Intensive research phase design phase with user-testing sessions </li></ul></ul></ul><ul><ul><li>Flow Interactive </li></ul></ul><ul><ul><ul><li>www.flowinteractive.com </li></ul></ul></ul><ul><ul><ul><li>Training us in their methods </li></ul></ul></ul><ul><ul><ul><li>How well do commercial techniques work in a university software development environment? </li></ul></ul></ul>
  5. 5. OVERVIEW OF THE PROJECT <ul><li>Preparation before starting </li></ul><ul><ul><li>Defining project planning </li></ul></ul><ul><ul><li>Defining research question </li></ul></ul><ul><li>Research phase </li></ul><ul><ul><li>Recruiting target audience </li></ul></ul><ul><ul><li>Gathering information: diary studies and interviews </li></ul></ul><ul><ul><li>Working with data: task goal analysis and affinity sorting </li></ul></ul><ul><ul><li>Working with data: behavioural axes </li></ul></ul><ul><ul><li>Working with data: use the analyzed data to create personas </li></ul></ul><ul><ul><li>Defining user and business requirements to start with design </li></ul></ul><ul><li>Design phase </li></ul><ul><ul><li>Using personas and requirements to create extreme designs of concepts </li></ul></ul><ul><ul><li>User recruitment and user testing sessions: using paper prototypes </li></ul></ul><ul><ul><li>Using user feedback to merge extreme concepts into 1 refined design </li></ul></ul><ul><ul><li>User recruitment and user testing sessions: using wire frames </li></ul></ul><ul><ul><li>Repeating process of user recruitment, user testing and concept refinement until project team </li></ul></ul><ul><ul><li>and target audience are happy </li></ul></ul><ul><ul><li>NEXT: We might do another round of design from scratch. </li></ul></ul><ul><li>Coding and implementation phase </li></ul><ul><ul><li>Implementing system in New CamTools / Sakai 3 </li></ul></ul>
  6. 6. THE PROJECT CLOSE-UP Preparation before starting <ul><li>Defining the project planning </li></ul><ul><ul><li>= Guideline; what steps come next? </li></ul></ul><ul><ul><li>Giving an answer to: </li></ul></ul><ul><ul><ul><ul><li>How long will the project take? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How many people involved? Their roles? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How do our plans fit within academic year? Are students available when we need them? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What’s the budget? </li></ul></ul></ul></ul><ul><li>Defining a research question </li></ul><ul><ul><li>= Guideline of what you are trying to find out during the phases. Our question: “How do students and academics communicate about their teaching, learning and research activities?” </li></ul></ul>
  7. 7. THE PROJECT CLOSE-UP Research phase <ul><li>RECRUITING THE TARGET AUDIENCE </li></ul><ul><ul><li>AIM : Gathering information from people who are representatives of target audience. </li></ul></ul><ul><ul><li>What are their needs? diary studies and interviews </li></ul></ul><ul><ul><li>But first recruit them How? </li></ul></ul><ul><ul><ul><li>Define criteria Spread of all the people </li></ul></ul></ul><ul><ul><ul><li>Define amount of participants More criteria = more people </li></ul></ul></ul><ul><ul><ul><li>Start looking for right participants: different ways </li></ul></ul></ul><ul><ul><ul><ul><ul><li>Running a survey </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Find appropriate people in different sources </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Find appropriate people through personal relationships </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Reusing lists of participants </li></ul></ul></ul></ul></ul><ul><ul><ul><li>Picking the right and useful people </li></ul></ul></ul><ul><ul><ul><li>Contacting participants </li></ul></ul></ul>
  8. 8. A section in an online survey
  9. 9. THE PROJECT CLOSE-UP Research phase <ul><li>GATHERING INFORMATION BY DOING DIARY STUDIES AND INTERVIEWS </li></ul><ul><ul><li>Thoughts </li></ul></ul><ul><ul><ul><li>AIM: gathering information What are their problems? What to design later? </li></ul></ul></ul><ul><ul><ul><li>BASIC PRINCIPLE : let them fulfill tasks </li></ul></ul></ul><ul><ul><li>Doing the diary and interview </li></ul></ul><ul><li>Capturing the information </li></ul><ul><ul><ul><li>Note taking </li></ul></ul></ul><ul><ul><ul><li>Task goal analysis or recording and analyzing afterwards </li></ul></ul></ul>Diary before the interview Diary combined with interview questions Questionnaire
  10. 10. Documents used during interview Diary combined with interview questions Questionnaire : extra questions during interview
  11. 11. THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA : TASK GOAL ANALYSIS </li></ul><ul><ul><ul><li>AIM: analyzing data from interview through linking it to categories </li></ul></ul></ul><ul><ul><ul><li>First phase in process of analyzing information </li></ul></ul></ul><ul><ul><li>Close-up </li></ul></ul><ul><li>Description of the process </li></ul>
  12. 12. Description of the process
  13. 13. THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA : AFFINITY SORTING </li></ul><ul><ul><li>So far : awful lot of data need to sort it </li></ul></ul><ul><ul><li>AIM : find patterns in the information, cluster similar behaviours </li></ul></ul><ul><ul><li>How? </li></ul></ul><ul><ul><ul><ul><li>Cut every single entry of every participant and put randomly on the wall </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Find entries which are similar and cluster them </li></ul></ul></ul></ul><ul><ul><ul><ul><li>End up with lots of sorted clusters which present similar behaviours of people included in our research </li></ul></ul></ul></ul>
  14. 14. A lot of sorted post-it notes …
  15. 15. THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA: BEHAVIOURAL AXES </li></ul><ul><ul><li>AIM: visually represent participants </li></ul></ul><ul><ul><ul><ul><ul><li>Compared to each other </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>According to behaviours found during Task Goal analysis </li></ul></ul></ul></ul></ul><ul><ul><li>Group in as few clusters as possible easier to work with </li></ul></ul><ul><ul><li>How? </li></ul></ul><ul><ul><ul><li>Create grid with only behavioural axes poles on it </li></ul></ul></ul><ul><ul><ul><li>Write down every participant’s name on colour coded post-its </li></ul></ul></ul><ul><ul><ul><li>Put every name on the grid compared to each other and try to find patters </li></ul></ul></ul>
  16. 16. Behavioural axes with patterns
  17. 17. THE PROJECT CLOSE-UP Research phase <ul><li>WORKING WITH THE DATA: USE ANALYZED DATA TO CREATE PERSONAS </li></ul><ul><ul><li>A persona: </li></ul></ul><ul><ul><ul><li>Represents needs of larger (the whole) group of users </li></ul></ul></ul><ul><ul><ul><li>Identifies user’s needs, motivations, expectations, goals </li></ul></ul></ul><ul><ul><ul><li>Brings the group of users to life presenting them as real people </li></ul></ul></ul><ul><ul><ul><li>Helps focusing during design phase </li></ul></ul></ul><ul><ul><ul><li>Can be a ‘Primary’ or ‘Secondary’ persona </li></ul></ul></ul><ul><ul><li>How to present them as real people </li></ul></ul><ul><ul><li>The 3 personas we ended up with </li></ul></ul>made-up name made-up picture Goals based on all participants’ information
  18. 18. Primary persona: Isobel
  19. 19. Secondary persona 1: Peter
  20. 20. Secondary persona 2: Kate
  21. 21. THE PROJECT CLOSE-UP Research phase <ul><li>DEFINING USER AND BUSINESS REQUIREMENTS TO START DESIGN PHASE </li></ul><ul><ul><ul><li>Bridge between research and design phase </li></ul></ul></ul><ul><ul><ul><li>How? Used goals of every persona to translate them into requirements </li></ul></ul></ul><ul><ul><ul><li>Example: Goal: “Discover what other people are working on.” Requirement: “The user needs to be notified about relevant people or content they wouldn’t otherwise know about.” </li></ul></ul></ul>
  22. 22. THE PROJECT CLOSE-UP Design phase <ul><li>USING PERSONAS & REQUIREMENTS TO CREATE EXTREME DESIGNS OF </li></ul><ul><li>CONCEPTS </li></ul><ul><ul><ul><li>AIM : End up with extreme preliminary designs of concepts </li></ul></ul></ul><ul><ul><ul><li>How? </li></ul></ul></ul><ul><ul><ul><ul><li>Brainstorm about requirements and personas </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Initial thoughts </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Matching related thoughts </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>End up with more than 10 but picked 3 most important and useful ones. </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Each linked to a persona </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Extreme thoughts </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Fleshed out so we got real ideas to start designing with </li></ul></ul></ul></ul><ul><ul><ul><li>Advantages of this step : </li></ul></ul></ul><ul><ul><ul><ul><li>Extreme ideas: designers can be more creative </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Every persona’s needs will be answered in a design </li></ul></ul></ul></ul>
  23. 23. Initial brainstorm thoughts : The 3 extremes we picked Concept 1: ‘Get up, Go outside!’ Concept 2: ‘The board game vs. Ballroom dancing’ Concept 3: ‘The Switchboard’
  24. 24. Fleshing out those 3 ideas: Getting ideas to start designing with Concept 1: ‘Get up, Go outside!’ with some extra thoughts Concept 3: ‘The switchboard’ with some extra thoughts Concept 2: ‘The board game vs.. ballroom dancing’ with some extra thoughts
  25. 25. THE PROJECT CLOSE-UP Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER RECRUITMENT </li></ul><ul><ul><li>AIM : Find relevant people to see whether our designs really are answers to their needs. </li></ul></ul><ul><ul><li>DIFFERENT : Now specifically focusing on 3 personas </li></ul></ul><ul><ul><li>How recruiting? Same ways as before: </li></ul></ul><ul><ul><ul><ul><li>Define criteria Spread of 3 personas </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Define amount of participants </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Start looking for right participants: different ways </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Running a survey : questions to find out personas </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Find appropriate people in different sources </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Find appropriate people through personal relationships </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Reusing lists of participants </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Picking the right and useful people </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Contacting participants </li></ul></ul></ul></ul>
  26. 26. THE PROJECT CLOSE-UP Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER TESTING SESSIONS USING </li></ul><ul><li>PAPER PROTOTYPES </li></ul><ul><ul><li>Why paper prototypes: </li></ul></ul><ul><ul><ul><li>We want to keep it looking unfinished at this stage </li></ul></ul></ul><ul><ul><ul><li>We want to get more hones feedback </li></ul></ul></ul><ul><ul><li>The 3 concepts we ended up with </li></ul></ul><ul><ul><ul><li>3 different kinds of prototypes; 1 for each persona </li></ul></ul></ul><ul><ul><ul><li>Each concept contains several pages </li></ul></ul></ul><ul><li>Way of doing user testing sessions </li></ul><ul><ul><ul><li>2 rooms, one-way mirror </li></ul></ul></ul><ul><ul><ul><li>Observe and analyze at high level </li></ul></ul></ul>
  27. 27. Concept 1: ‘Get up and go outside’
  28. 28. Concept 2: ‘Board game’
  29. 29. Concept 3: ‘The switchboard’
  30. 30. An example of an user testing session
  31. 31. THE PROJECT CLOSE-UP Design phase <ul><li>USING FEEDBACK TO MERGE EXTREME CONCEPTS INTO 1 REFINED DESIGN </li></ul><ul><ul><li>Before: 3 extreme designs; 1 for each persona </li></ul></ul><ul><ul><li>AIM : end up with 1 design instead of 3 </li></ul></ul><ul><ul><li>So: merge 3 designs into 1 </li></ul></ul>
  32. 32. THE PROJECT CLOSE-UP Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER RECRUITMENT </li></ul><ul><ul><li>AIM : Find relevant people to see whether our designs really are answers to their needs. </li></ul></ul><ul><ul><li>DIFFERENT : Instead of concentrating on personas, more on different kinds find out how merged system works for everyone </li></ul></ul><ul><ul><li>How recruiting? Same ways as before: </li></ul></ul><ul><ul><ul><ul><li>Define criteria Spread of 3 personas </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Define amount of participants </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Start looking for right participants: different ways </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Running a survey </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Find appropriate people in different sources </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Find appropriate people through personal relationships </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Reusing lists of participants </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Picking the right and useful people </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Contacting participants </li></ul></ul></ul></ul>
  33. 33. THE PROJECT CLOSE-UP Design phase <ul><li>IT’S TIME TO SEE WHAT USERS THINK : USER TESTING SESSIONS USING </li></ul><ul><li>WIRE FRAMES </li></ul><ul><ul><li>Why wire frames: </li></ul></ul><ul><ul><ul><li>Clickable wire frames on laptop </li></ul></ul></ul><ul><ul><ul><li>More realistic feeling </li></ul></ul></ul><ul><ul><ul><li>Allowed to criticize detail more at this stage </li></ul></ul></ul><ul><ul><li>The design we ended up with </li></ul></ul><ul><ul><ul><li>1 design, containing the information of the 3 concepts 3 personas as well </li></ul></ul></ul><ul><ul><li>Way of doing user testing sessions </li></ul></ul><ul><ul><ul><li>2 rooms, one-way mirror </li></ul></ul></ul><ul><ul><ul><li>Observe and analyze at high level </li></ul></ul></ul><ul><ul><ul><li>Screen recordings </li></ul></ul></ul>
  34. 34. The merged design : wire frame
  35. 35. THE PROJECT CLOSE-UP Design phase <ul><li>PROCESS OF USER RECRUITMENT, USER TESTING, REFINEMENT UNTIL </li></ul><ul><li>PROJECT TEAM AND TARGET AUDIENCE ARE HAPPY </li></ul><ul><ul><li>Done so far : </li></ul></ul><ul><ul><ul><li>Came up with 3 extreme designs of concepts </li></ul></ul></ul><ul><ul><ul><li>Tested them </li></ul></ul></ul><ul><ul><ul><li>Merged into 1 design </li></ul></ul></ul><ul><ul><ul><li>Tested again </li></ul></ul></ul><ul><ul><ul><li>Found out how to refine this as well </li></ul></ul></ul><ul><ul><ul><ul><li>This process could go on until project team & target audience are happy </li></ul></ul></ul></ul><ul><ul><li>Future : </li></ul></ul><ul><ul><ul><li>We’re planning to have further design rounds </li></ul></ul></ul>
  36. 36. THE PROJECT CLOSE-UP Coding and implementation <ul><li>IMPLEMENTING SYSTEM IN NEW SAKAI-BASED CAMTOOLS </li></ul><ul><ul><li>Within some time : putting decided designs into code </li></ul></ul><ul><ul><li>Have a look how to implement in new Sakai-based CamTools </li></ul></ul><ul><ul><li>At same moment : Building basic networking into new Sakai-based CamTools </li></ul></ul><ul><ul><ul><li>(piloting autumn this year) </li></ul></ul></ul>
  37. 37. THE PROJECT CLOSE-UP Wrap-up <ul><ul><li>We enjoyed learning about user-centric design . We felt this was a useful way to connect with real users and design for them. We hope to try similar methods again on future projects . </li></ul></ul><ul><ul><li>It’s a never ending process: We’re still learning about how to do user research and user-centric design. </li></ul></ul><ul><ul><li>We’re looking forward to seeing our academic networking concepts realized in the future. </li></ul></ul>
  38. 38. CONTACT US <ul><li>WANT TO FIND OUT MORE ABOUT IT? </li></ul><ul><ul><li>Websites : </li></ul></ul><ul><ul><ul><li>http://www.caret.cam.ac.uk </li></ul></ul></ul><ul><ul><ul><li>http://academic-networking.blogspot.com </li></ul></ul></ul><ul><ul><li>People : </li></ul></ul><ul><ul><ul><li>Laura James (project manager): [email_address] </li></ul></ul></ul><ul><ul><ul><li>Anne-Sophie De Baets (researcher): [email_address] </li></ul></ul></ul>
  39. 39. FEEDBACK Questions?
  40. 40. Thank you!
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