Anne charlotte perrigaud handout-proz.com conference 2012
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Anne charlotte perrigaud handout-proz.com conference 2012 Anne charlotte perrigaud handout-proz.com conference 2012 Presentation Transcript

  • Mobile devices & cloud computing A risk or an opportunity for the language industry? Anne-Charlotte Perrigaud © Freelance Translator 2012 Proz.com International Conference Barcelona, Saturday June 9th 2012
  • Mobile devices and cloud computing 1. A changing world 2. Many opportunities to leverage 3. But this is not risk free 4. Tips for mobile security 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud2 ©
  • Introduction 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud3 © 3
  • Before… Now 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud4 ©
  • Mobile devices are part of daily life… 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud5 ©
  • Cloud computing… 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud6 ©
  • Viewpoints on cloud computing 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud7 ©
  • ISP to cloud evolution 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud8 ©
  • The house analogy… You can either Build a house or Rent an apartment 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud9 ©
  • Let’s translate this to cloud computing 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud10 ©
  • Our world in 2012 and beyond… GlobalCustomers, Resources, IPs are acquired everywhere) Digital Life Convergence (Work and Personal lines are blurring) Work Transparency (Mobility Trend) Remotely (Blogs, Social Computing) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud 11 ©
  • What trends in companies?  1 billion mobile workers in 2010 (Forrester Research)  86% companies find smartphone security « important » or « critical » (Enterprise Strategy Group 2010)  43% prefer « as a service » mobile solutions (Enterprise Strategy Broup 2010)  20% companies prefer a non integrated MDM solution (Gartner) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud12 ©
  • Private/personal life are converging  A day in the life of a freelancer Mox, Friday May 18th 2012 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud13 ©
  • Your life in your pocket 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud14 ©
  • What is the impact on us as Freelancers in 2012?  Working from the cloud  Using SaaS, PaaS, IaaS  Impacts on productivity  Social networking 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud15 ©
  • The cloud for language professionals Employees Customers Suppliers 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud16 ©
  • Communication tools… 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud17 ©
  • Communicating via social networks  Increasing success  Very different users  Their very nature is promoting exchanges 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud18 ©
  • 3 types of services 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud19 ©
  • Impact on productivity  You’ll spend less time on management tasks  You’ll have more time for productive work  More time for value added activities 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud20 ©
  • Productivity & management tools  GroupShare  Wordfast Anywhere  XTM  Crowdsourcing  XTRF… 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud21 ©
  • Using cloud-based tools (1/2)  Management Tools – XTRF – Other Tools 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud22 ©
  • Using cloud-based tools (2/2)  Cloud-Based CAT Tools – WordFast Anywhere – GroupShare – XTM 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud23 ©
  • What about cloud storage?  It can save you money  It can be fast.  However, there are still security concerns.  And since pricing is based on a variety of variables, it may be tricky to determine in advance what your total costs will be. 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud24 ©
  • Promoting your business online  Social networks – Pinterest – Facebook – Twitter – Google+ – LinkedIn 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud25 ©
  • What are the benefits?  Pay as you go  Access from anywhere  Focus on translating, not IT issues  Work faster  Communicate better 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud26 ©
  • What are the challenges?  No familiarity with working on the cloud  Lack of integration with existing systems  Access issues  Not always knowing where your data is stored  Not always knowing who has access to your data  Concerns over regulatory compliance, and auditing  Concerns over the long term viability  Limited reporting and analytics features  SECURITY FEARS 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud27 ©
  • Mobile security : 5 major risks (ENISA, 2010)  The smartphone is stolen or lost and its memory or removable media are unprotected, allowing an attacker access to the data stored on it (High)  The smartphone user unintentionally discloses data on the smartphone (High)  The smartphone is decommissioned improperly allowing an attacker to access to the data on the device » (High)  An attacker collects user credentials (such as passwords and credit card numbers) by means of fake apps or (SMS, e-mail) messages that seems genuine (Medium)  The smartphone has spyware installed, allowing an attacker to access or infer persoanl data, Spyware covers untargeted collection of personal informaiton as opposed to targeted audience (Medium) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud28 ©
  • Other risks 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud29 ©
  • Security concerns (1/2)  96% of companies think that security functions are ‘important’ or ‘extremely important’  43% of companies state they have a marked preference for management ‘as a service’ solutions  20% of companies think they have no need to migrate to more integrated solutions to cope with the complex mobile environment (Gartner 2011) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud30 ©
  • Security concerns(2/2)  Since the first mobile viruses appeared, security editors are announcing the emerging of malware directed against mobiles  Thefts and infringements to privacy from applications are more tangible threats  Botnets are detected on mobile OS, but they are not widespread at the moment (CLUSIF, 2011) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud31 ©
  • My business needs…  Security  High Availability  Reliability  Privacy 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud32 ©
  • 10 recommendations from French Cnil  Adopting a strict password policy  Designing a policy for creating and suppressing user accounts  Setting up the automatic locking of stations  Identifying precisely who can have access to files  Being careful regarding data confidentiality when working with subcontractors  Making the local network safe  Making the physical access to premises safe  Anticipating the risk of losing or disclosing data  Anticipating and formalizing an IT security policy  Raising awareness of users regarding ‘IT Risks’ and local legislation (‘loi informatique et libertés’) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud33 ©
  • Where do I start?  Knowing what is your sensitive data  Detecting significant security risks for the company  Creating regulations and ‘Best Practices’ policies  Limiting productivity loss (personal e-mailing/ social networks, web surfing) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud34 ©
  • How do I minimize the risk? (1/2)  Encrypting electronic messages  Applying automatic locking of laptops, tabs and phones in case they are not used for a certain period of time  Resetting smartphones and tabs in case they are lost or stolen using remote control management tools  Setting devices so that they lock after a predefined number of unsuccessful access attempts 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud35 ©
  • How do I minimize the risk? (2/2)  Anticipating potential incidents and ways of reacting (rules, processes, contracts)  Automating processes (XTRF, etc.)  Raising awareness on Security issues  Knowing the legal aspects (technological and legal watch) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud36 ©
  • The legal aspects of cloud computing 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud37 ©
  • The legal aspects of convergence 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud38 ©
  • The risks of convergence  Malware in applications (Facebook)  Data leaks (Datasift and Twitter)  Files on your SD card  Information in your mail box  Passwords to Internet accounts  Productivity loss (surfing for fun, etc.) 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud39 ©
  • An example of productivity loss 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud40 ©
  • But remember…  Major risks are linked to user behavior  No technical tool can help: – A memory stick can be lost/stolen – Laptops found in taxis in London everyday – Business people calling with clients on the train – Eavesdropping on the train/plane, etc. 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud41 ©
  • Use your commonsense •Avoid parallel markets •Only install useful applications •Be careful on social networks •Beware of theft in the tube, plane, etc. •Limit your use of mobiles in public areas •PLUS… •Have a disaster recovery plan •Use app killers •Use antivirus apps 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud42 ©
  • 7 precautions  Secure your device with a password  Make mobile-phone backup a priority--and a habit  Add owner Info to your phones locked home screen  Keep list of ‘Emergency’ contacts away from phone  Prepare phone-location and remote-wipe Services  Reduce sensitive info, Apps stored on your device  Encrypt or protect data stored on media card  Do not jailbreak your smartphone 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud43 ©
  • Trends for tomorrow… Mobiles will be used for almost everything : calling people, surfing the Internet, sending e-mails… 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud44 ©
  • Collaborative work SWARMING 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud45 ©
  • Operational excellence 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud46 ©
  • Boundaries will be blurred Work without boundaries will drive the next wave of productivity 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud47 ©
  • Conclusion Information technology will evolve into information fabric 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud48 ©
  • Users will be what matters 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud49 ©
  • Questions? 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud50 ©
  • Thank you  2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud51 ©
  • Contact Anne-Charlotte PERRIGAUD Freelance Translator E-FRENCHTRANSLATIONS 18 le Clos Bellanger 35890 Bourg des Comptes – France http://www.e-frenchtranslations.com contact@e-frenchtranslations.com Proz Profile: http://www.proz.com/translator/33889 2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud52 ©