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Fashionably Data 
Anna Smith 
@OMGannaks / @rtr_tech 
asmith@renttherunway.com
What role does data have in fashion?!? 
Marketing - demographics, sources 
Inventory - what dresses do we stock, how many? 
Website - personalization, engagement 
Operations - how do we increase turn around 
Customer Service - giving the best experience
“I rented this dress for my first year wedding anniversary dinner in Orlando. It was perfect for 
the occasion and the restaurant we went to. It is a shorter dress, which made it sexy but offered 
a nice balance with the long sleeves and the higher neck line. I would highly recommend.” 
“great for summer wedding - dance the night away! super comfy, great fit.” 
“IT WAS AMAZING! I wore this for a fraternity formal, and got so many compliments! I get 
nervous about snug dresses like this in case they hug the wrong places, but you really can't go 
wrong with Herve Leger. I normally wear a size 6, but I balance between a small and a medium, so I 
ordered both. I ended up wearing the small, even though both would have worked. Definitely 
recommend!!!” 
“I adore this dress! I wore it for my wedding rehearsal and received a ton of compliments. I could 
have worn the size 2, as it fit perfectly but was extremely too short. The size 4 was perfect, 
aside from being just a bit loose. I would rent this dress over and over again!”
Anna Smith 
@omgannaks / @rtr_tech 
asmith@renttherunway.com

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How Fashion Leverages Data for Marketing, Inventory, and Customer Experience

  • 1. Fashionably Data Anna Smith @OMGannaks / @rtr_tech asmith@renttherunway.com
  • 2.
  • 3.
  • 4.
  • 5. What role does data have in fashion?!? Marketing - demographics, sources Inventory - what dresses do we stock, how many? Website - personalization, engagement Operations - how do we increase turn around Customer Service - giving the best experience
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. “I rented this dress for my first year wedding anniversary dinner in Orlando. It was perfect for the occasion and the restaurant we went to. It is a shorter dress, which made it sexy but offered a nice balance with the long sleeves and the higher neck line. I would highly recommend.” “great for summer wedding - dance the night away! super comfy, great fit.” “IT WAS AMAZING! I wore this for a fraternity formal, and got so many compliments! I get nervous about snug dresses like this in case they hug the wrong places, but you really can't go wrong with Herve Leger. I normally wear a size 6, but I balance between a small and a medium, so I ordered both. I ended up wearing the small, even though both would have worked. Definitely recommend!!!” “I adore this dress! I wore it for my wedding rehearsal and received a ton of compliments. I could have worn the size 2, as it fit perfectly but was extremely too short. The size 4 was perfect, aside from being just a bit loose. I would rent this dress over and over again!”
  • 12.
  • 13.
  • 14. Anna Smith @omgannaks / @rtr_tech asmith@renttherunway.com

Editor's Notes

  1. feel beautiful and self confident regardless of income cinderella moments
  2. No drastic purchases, no CC debt wear a dress once AND its ok (with increased price comes reduced chances and ability/mores to wear) play with style distrupting the fashion industry: pricing, access, sizing (plus) we take care of: proper cleaning - wet/injection dry cleaning, spotters, full team of seamstresses ensure quality shipping
  3. mathew williamson - 1k - 175 feeling worth it - cinderella moments its about feeling good and self confidence Liberating -> wearing something special
  4. Columbia, the feminine historic personification of the United States of America started by women for women female leaders in engineering - CTO
  5. focus on the customer facing
  6. inventory changes due to availability finding that perfect dress for one person: diamond in the rough views, hearts, pdp actions: date, add also need to do this for accessories
  7. Similar dresses: collaborative view to view view to buy product attributes
  8. Finding the perfect accessories - market basket
  9. demand engine - forecast how popular a style will be, also how price affects it
  10. customers: love us customers: help other out with reviews customers: give us data
  11. NLTK - python package: patterns
  12. can also do this for “FIT” words: eg, bust, waist, fabric person vs dress attributes
  13. sweet sixteen!!
  14. sweet sixteen!!