E-commerce is defined as the buying and selling of goods and services over electronic systems like the internet. The document discusses the methodology used to research e-commerce which included gathering information online and from books. It also outlines the key types of e-commerce transactions including business to business, business to customer, consumer to business, and consumer to consumer. Payment options and the benefits of e-commerce such as lower costs and global reach are also summarized. Finally, the document concludes that e-commerce provides a more efficient paperless business process compared to traditional commerce models.

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E-Commerce
Rohit Bokariya
Amit Paul
Ankit Dwivedi
Kshitij Bajaj
Prasad Mahajanwar

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What is E-commerce?
• It is commonly known as electronic marketing
• Commerce is a division of trade or production which deals with the exchange of goods and
services from producer to final customer
• It consist of buying and selling and services over an electronic systems such as internet and
other computer networks
• E-Commerce include commercial transaction involving an exchange of value across
organizational boundaries

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Methodology of Research
• Members gathered the information from the internet
• Guidance from some highly qualified faculties related to this field, like, Netra Lathi and Swapnil
Patni was taken
• Sorted the data from the websites and books and jotted down the key points for our report,
which was furnished earlier
• We all studied about the process and operating of E-Commerce from the book “Information
Technology”

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Types of E-Commerce
• Business to Business (B2B)
• Business to Customers (B2C)
• Consumer to Business (C2B)
• Consumer to Consumer (C2C)

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Payment options for E-commerce transactions
• Financial Cyber Mediary
• Electronic Cheque
• Electronic Bill Presentment and Payment ( EBPP )
• Smart Card
• Electronic Purse

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Benefits of E-Commerce
• Cheaper products and services
• Working : 24/7 X 365
• Availability and variety of products
• Quick process of delivery
• Improves and maintains customer relations

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Industries
Affected by E-
Commerce
Financial
Services
Telecommunic
ations
Service &
Retail
Information
Services
Industries Affected By E-Commerce

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How a credit card is processed
Credit card
processing
Authorization Batching Clearing Funding

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Objective Of SET
• SET is a standard which will ensure that credit card and associated
payment order information travels safely and securely between the
various involved parties on the internet.

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Working of SET
• Customer gets card from bank along with certificate.
• Merchant will prove himself by sending certificate to customer to get himself to
correct.
• Customer will send certificate and encrypted account and payment details.
• Merchant will send payment and account details to customer’s bankers.
• By using public key the banker will decrypt the details, if it is correct a banker will send
conformation to the merchant.
• Merchant will send payment slips to bankers.
• Bankers will deposit money in merchant’s accounts.

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Differences between E-Commerce and Traditional
Commerce
Direct
Interaction
• Traditional commerce is often based around face to face
interaction, while, E-Commerce doesn't offer this benefit unless
features such as related items or live chats are implemented.
Lower
Costs
• E-Commerce is usually much cheaper than maintaining a physical
store in an equally popular location in comparison to Traditional
commerce
Reach
• With an online shop you can conduct business with any individual
residing on any part of the globe unlike traditional commerce
where you are restricted to people who actually come to your shop

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M-Commerce
• M-Commerce is known as next generation E-Commerce.
• M-Commerce is the buying and selling of goods and services
through wireless handheld devices.
• It is quite different from E-Commerce.

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Key drivers in India E-Commerce
• Large percentage of population subscribed to the broadband internet, burgeoning 3G internet
users and a recent introduction of 4G
• Explosive growth of Smartphone users, soon to be world’s second largest Smartphone user-
base
• Evolution of Million-Dollar start-ups like Jabong.com, Saavn, Bookmyshow, Zomato, etc.
• Increased usage of classified sites with more consumers buying and selling second-hand goods

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Key Learnings
• Value additions for consumers and the enterprises
• Reduction of operating cycle and use of less funds during all this process
• Options available for e – payments, the process in which the payment is
transferred from the buyer to bankers and from bankers to the merchant
• Studied each stage from procurement to delivering of products or services in an
elaborate manner
• How internet connectivity plays an important role in functioning of electronic
transactions
• Checklist that an enterprise has to prepare while entering into E-Commerce
compatible business

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Conclusion
• It’s the best possible business process in current market scenario
• Reduces all associated costs
• Low carrying cost of inventory
• As the world is moving towards internet, E-Commerce & M-Commerce are the
suitable business process which are in boom now-a-days
• Paperless business process
• Less complex as compared to traditional process business model
• Due to this kind of business model the operating cycle reduces
• The buyer has the opportunity to buy products or services from any part of the
globe

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References
• Information Technology (Volume One) – Board of Studies, The Institute of Chartered
Accountants of India, Edition: July, 2012
• Information Technology for Integrated Professional Competence Course – Swapnil
Patni, Edition: May, 2012
• Various websites on internet

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Thank You