11TH EDITIONARMSTRONG’S  HANDBOOK OF HUMAN RESOURCEMANAGEMENT PRACTICE   Michael Armstrong
iARMSTRONG’S HANDBOOK OF HUMAN RESOURCEMANAGEMENT PRACTICE
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iiiARMSTRONG’S HANDBOOK OF HUMAN RESOURCEMANAGEMENT PRACTICE        11TH EDITION  Michael Armstrong      London and Philad...
ivPublisher’s noteEvery possible effort has been made to ensure that the information contained in this book is accurate at...
v                                       Contents in BriefPreface                                                   xxvPart...
vi     Brief Contents 19.         Motivation                                       316 20.         Engagement and Commitme...
Brief Contents   viiPart IX    Rewarding People                                             733 46.       Reward Managemen...
viii       This page has been left intentionally blank
ix                                                              ContentsSupporting resources for instructors and students ...
x    Full Contents    5.     The Role and Organization of the HR Function                             81           Introdu...
Full Contents   xi 12.       Knowledge Management                                             218           Introduction 2...
xii    Full Contents 18.        Characteristics of People                                              299            Intr...
Full Contents   xiii 26.      Job, Role, Competency and Skills Analysis                                 443          Intro...
xiv    Full Contents 34.        Talent Management                                                      579            Intr...
Full Contents   xv          development 666; Informal and formal learning 666; E-learning 670;          Blended learning 6...
xvi    Full Contents 49.        Grade and Pay Structures                                               795            Intr...
Full Contents   xvii          features of the industrial relations scene 921; Negotiating and          bargaining 923; Man...
xviii   Full ContentsAppendices                                                      1017 A.      Example of Employee Enga...
xix                     Supporting Resources for                     Instructors and StudentsAs a reader of Armstrong’s Ha...
xx   Supporting Resources •   Multiple choice questions. •   Case studies. •   A guide to taking CIPD exams, including an ...
xxi                                             List of FiguresFigure 0.1    Armstrong’s Handbook of Human Resource Manage...
xxii   List of FiguresFigure 35.4      Career paths in a career family structure                   598Figure 38.1      The...
xxiii                                                 List of TablesTable 2.1    Role behaviours appropriate for different...
xxiv   List of TablesTable 47.1       A factor plan                                               759Table 47.2       A pa...
xxv                                                                   PrefaceThis eleventh edition of Armstrong’s Handbook...
xxvi     Preface                                          I Human resource management                                     ...
1                                                            Part I   Human Resource ManagementThis part describes the bas...
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3                                                                              1                    The Practice of Human ...
4   Human Resource ManagementIntroductionThe practice of human resource management (HRM) is concerned with all aspects of ...
The Practice of Human Resource Management 5       organizational culture, that human resources are valuable and a source o...
6      Human Resource Management                    HRM policy goals, David Guest (1987, 1989a, 1989b, 1991)    SOURCE REV...
The Practice of Human Resource Management 7            Theories of HRM, Boselie et al (2005)            1. Contingency the...
8   Human Resource ManagementThe diversity of HRMThere are no universal characteristics of HRM. Many models exist, and pra...
The Practice of Human Resource Management 9managers), the state of the labour market and the societal regulations and nati...
10    Human Resource ManagementThe concept of mutuality is based on the notion of unitary employee relations, described be...
The Practice of Human Resource Management 11opinion that there is more to HRM than that. This is the employee-centred and ...
12    Human Resource Managementdefine the direction in which HRM intends to go, HR policies that provide guidelines defining...
The Practice of Human Resource Management 13The development of the concept of HRMThe terms ‘human resource management’ (HR...
14    Human Resource Managementmodel’). They further explained that there is a human resource cycle that consists of fourg...
The Practice of Human Resource Management 15are almost without exception unrealistically high’. To put the concept of HRM ...
16    Human Resource Managementas Keenoy (1990) asserted, a wolf in sheep’s clothing. Scott (1994) thought that HRM was af...
The Practice of Human Resource Management 17Contradictions in the reservations about HRMGuest (1999b) has suggested that t...
18   Human Resource ManagementContingency theory is associated with the concept of fit – the need to achieve congruencebetw...
The Practice of Human Resource Management 19The ethical dimensionAs Boxall et al (2007) point out: ‘While HRM does need to...
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Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
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Armstrong’s handbook of human resource management practice
Armstrong’s handbook of human resource management practice
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