Cristina McPherson


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My name is Cristina McPherson. I am currently a manager trainee for a a reputable property management company. I am also a student at university of phoenix majoring in psychology with a minor in bussiness. I have over 5 years of work experience working directly in customer service related fields. My success in my career is due to my high level of motivation and desire to succeed. Please review my qualifications and resume and feel free to contact me with all your quastions.

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Cristina McPherson

  1. 1. Cristina McPherson 1050 Whitney Ranch Dr. #2416 Henderson, NV 89014 (702)787-1395 I am an individual with experience in a variety of backgrounds including excellent customer service skills and extended sales experience. My knowledge and experience translates to a solid professional and personal growth, continuously seeking opportunities to exceed my personal and professional expectations. I work well collaboratively as a team player and individually. My dedication to succeed plays an important role in my commitment to self improvement, often creating new opportunities for growth in my work environment. Throughout my career I have developed relationships crucial to my success in a variety of fields. Thank you for the opportunity to apply for a position with your company , please feel free to contact me at any time if you will like to schedule an interview.
  2. 2. Cristina McPherson 1050 Whitney Ranch Dr. #2416 Henderson, NV 89014 (702)787-1395 Objective: To secure a position that utilizes my experience and skills with opportunity to grow. I have experience with various computer programs, great customer service skills; understand inside/outside sales process. I speak/write both English and Spanish. Computer knowledge includes: Microsoft excel, Outlook, Word and Power Point, Act and QuickBooks. Education: University of phoenix- Now enrolled (Business) 2007-2009 Court Interpretation Certification - 2006 Bartending Certification - 2006 Concorde Career Institute – 2002 Sylmar High school - 1998 Employment History: GSL Properties 601 N. 13th St. 04/01/2009- Present Hilltop Villas Las Vegas, NV 89101 Assistant Manager 702-309-0880 Stout Management Company 4255 S. Channel 10 Dr. 12/04/2008-03/30/2009 Villa Del Sol Apartments Las Vegas, NV 89119 Leasing Agent (Part-time) 702-735-9173 Ovation Properties 5880 Boulder Fall 01/01/2008-08/31/2008 Firenze Apartments/ San Croix Las Vegas, NV 89011 Leasing Consultant 702-990-2770 Sales: Apartment leasing/ Assistant Manager. Objective: To provide excellent customer service to new prospects and existing residents for 450 + unit apartment complex. Extended knowledge in Tax credit Properties or Section 42. Helped increase sales productivity by often exceeding leasing goals and maintaining occupancy goals over 95%. Developed knowledge of property management programs: Advantage, Multifamily, e-site and On-Site. Daily tasks include Leasing, Marketing, Rent Collections, Showings, Evictions, Collections, Filing and Service calls, Posting Rents, Daily, Weekly and Monthly Reports.
  3. 3. Cristina McPherson 1050 Whitney Ranch Dr. #2416 Henderson, NV 89014 (702)787-1395 Carol Jones Mortgage an affiliate of Wells Fargo Home Mortgage 2003-2007 3600 Glenstone Ave. Springfield, MO 65807 Ph#: 417-429-1729 In-house retail lender for the largest, most profitable Real Estate Company in South-West Missouri. Responsible for setting weekly, monthly and yearly sales goals. Tasks included: Daily sales calls, sales meetings, coordinating public speaking at public events, attend motivational sales training quarterly to help increase and reach sales goals. Exceeded sales goal target for the 1st year with-in 6 months by increasing sales volume to 40% of estimated goal. Established solid partnerships with home builders, realtors, bankers and Insurance Agents. Countrywide Home Loans 3416 S Glenstone Ave. Springfield, MO 65804 (417) 886-9494 2005-2006 Inside Sales: Retail lender responsible for taking, uploading and submitting Home Loans and Home Equity Lines of Credit to In-House Underwriting. Organized and conducted weekly sales meeting. Coordinator of Home Buyer Seminars and Banker related events. Developed strategies to increase and manage customer base accounts. Successfully completed sales training and Credit Counseling certification. Embassy Suites 2001-2003 1881 Curtis St Denver, CO 80202 (303) 297-8888 Front Desk Supervisor Responsible for booking major events involving a high-end clientele. Responsible for training new employees, filling out daily occupancy reports, preparing and arranging room availability for special events. Responsible for monitoring daily room status, accounts, and up to 10 front desk employees per shift. Student – 1998-2001
  4. 4. Cristina McPherson 1050 Whitney Ranch Dr. #2416 Henderson, NV 89014 (702)787-1395 References Kevin Halinar (Student) 573-205-1466 Wendy Cabrera (GM) 213-598-1468 Rebecca Fox 702-255-5770 (Assistant Manager)