Web Analyst IDP

Individual Development Plan (IDP)
IDP (VER: 02-01-2012) AT&T Proprietary (Restricted) – Authorized individuals only within the AT&T companies. Page 1 of 12
Career Leverage Inventory is a copyrighted work of Career Systems International. The Extraordinary Leader is a copyrighted work of Zenger-Folkman. Both works licensed and used with permission for AT&T internal use only.
Employee Name: Angela Miller ATTUID: AM5360
Current Job Title: Web Application Analysts Management Level: 1
Supervisor Name: Luis Salvador Date Plan Created: 5/1/2014
My Strengths,Skills, and Education
See Extraordinary Leader and
Performer for Competencies
Strengths Technical/Professional Expertise Takes Initiative Solves Problems and Analyzes Issues
Notes
I strive to gain as much knowledge
about products or services as possible.
I gain the knowledge in multiple
different ways including MyCSP,
manufacturer’s websites and also
through peers. My skills and
knowledge make an important
contribution to achieving team results
since I have worked directly with the
customer regarding products and
services. My teammates trusted my
ideas and opinions because of in-
depth knowledge and experience.
I can always be counted on to follow
through on commitments. I willingly
goes above and beyond what needs to
be done. I am always energized and
excited to take on challenging goals for
which he/she is held personally
accountable. Also if I can find
additional work that needs to be
completed, I will jump in and complete
the project without instruction.
I have the ability to anticipate and
respond quickly to problems since I
worked in escalated situations. I was
trusted by others to use good judgment
when making decisions and resolve
customers issues. I am able to spot
new trends, potential problems, and
opportunities early since I am a
consumer myself that uses the
products and services AT&T offers.
Current Skills Current Education (and/or certifications/licenses)
 I am proficient in Microsoft office, Excel, Power point and other
Microsoft based information Management systems
 Proficient in troubleshooting many different AT&T products. Iphone,
Android , Blackberry, ATT microcell and Laptop connect devices etc.
 I am an expert with AT&Tbilling systems and applications coming from
my pervious role as a customer support specialist.
 Fourteen years customer service experience and 5 years management.
 Completed all four steps to become MyATT app certified
 Associate of Science Degree: Law Enforcement

My Career Plan
See Career Leverage InventoryTM
for assessing Career Path Options
Career Parameters (optional)
(able to relocate, travel, any constraints, spouse/partner
considerations, seeking specificcertification/education, etc.)
I have the ability to relocate as well as travel any time needed.
Career Path One Enrichment (Growing in Place) Timeframe 1-2 years
Position/Role Web Application Analyst Organization
My Career Goal
My goal is to become well rounded in the many aspects of UAT so that I may grow in my current role and in time move
up to a senior management position. I would also like to return to school to pursue a bachelor’s degree. This will allow
me to take my experience and apply it to future opportunities I may have within AT&T.
Action Steps
Measures of Success
(including target date or timeframe)
Notes/Status
I will take all the training documentation
that is offered to me and review all details
to better understand our position
I was appointed to shadow with peers
within my team and also outside of MyATT
I have begun running practice test cases
Complete all trainings within a timely
manner, shadow other team mates to gain
further knowledge of all sections. Run and
understand all test sets to ensure proper
and complete testing.
Complete all required trainings and also all
trainings that are relevant to my position as
well as any trainings to further my career
within AT&T
I will engage my supervisor Mr. Luis
Salvador and ask for any feedback that he
could offer me during our 1on 1’s.
This will occur weekly, on Thursdays.
This will ensure I am meeting all targets
and can improve in areas if needed
Meet with Luis on all one on ones
scheduled. Accepted all feedback and
strived to become a better tester.
Currently enrolled in OASIS Each One
Reach One program to become an AT&T
Service Ambassador.
All events: 12:30 - 1 p.m. CT
Tuesday, May 13
Tuesday, May 27
certified AT&T Service Ambassador
Attended 05/13/14
Attended 05/27/14
Rally TeamStart Webinar Series 05/20/14 12:00PM Agile Fundamentals
05/28/14 12:00PM User Stories
Attended 05/20/14
Attended 05/28/14

06/03/14 12:00PM Agile Estimation
06/10/14 12:00PM Agile Planning
07/15/14 12:00PM Agile Tracking
Attended 06/03/14
Attended 06/10/14
Attended 07/15/14
Strategic Thinking WBT course # 51451918 Complete by 05/31/14 Completed 05/05/14
Generations in Action Course# 60559289 Complete by 05/31/14 Completed 05/02/14
Extraordinary Leader Webinar Course #
60075030
Complete by 05/31/14 Completed 05/05/14
Agile Boot Camp Course # 61042409
complete 21 courses
Bronze Belt Certified
Six Sigma Complete white and yellow belt by end of
second quarter (May 31,2014 )
White and yellow completed 05/06/14
Workplace 2020 TBA Completed all actions on url 05/05/14
Leading with Distinctions Virtual
Management Summit
06/04/14 10:30AM
06/10/14 11:00AM
06/17/14 11:00AM
06/19/14 11:00AM
06/24/14 11:00AM
06/25/14 11:00AM
06/26/14 11:00AM
07/08/14 11:00AM
07/09/14 3:00PM
07/15/14 11:00AM
07/17/14 11:00AM
07/18/14 11:00AM
07/22/14 11:00AM
07/29/14 11:00AM
Attended 06/04/14
Attended 06/10/14
Attended 06/17/14
Attended 06/19/14
Attended 06/24/14
Attended 06/25/14
Attended 06/26/14
Attended 07/08/14
Attended 07/09/14
Attended 07/15/14
Attended 07/17/14
Attended 07/18/14
Attended 07/22/14
Attended 07/29/14

Project Management #61037575,
#61037576,#61006392,#61026987,#61116
599
The SDG Controls/DG3 Package- Getting it
Right #60673520
SRT-RM ReqPro for IT Testers #60464056 Complete by 05/23/14 Completed 05/22/14
Introduction to ALM Quality Center 11
#60598162
IT Unified Process and Tools Overview
#60140355
Using IT UP Learning Resources
#60206947
Requirements Eng Fundamentals
#60011959
Do It Right! IT Quality Principles
#51217257
Diversity #51451979 Complete by 06/30/14 Completed 06/10/14
OASIS - A.I.M. Training Complete on 06/09/14 6:00PM
Reoccurring every Friday
Attended 06/09/14
Mentoring tips and tools #60527437 06/30/14 2:00PM Attended 06/30/14
G101-Intro to Digital First Complete by 08/31/14 Completed 08/27/14
G102-Intro to Mobile First Complete by 08/31/14 Completed 08/27/14
G103-Intro to Digital Technology Complete by 08/31/14 Completed 08/27/14

G106-Intro to Platform Driven Delivery Complete by 08/31/14 Completed 08/27/14
G150- Intro to Development Lifecycle Tools Complete by 08/31/14 Completed 08/27/14
G151-Intro to Sandbox Complete by 08/31/14 Completed 08/27/14
G152-Intro to tSpace Complete by 08/31/14 Completed 08/27/14
T201-Intro to AngularJS Complete by 08/31/14 Completed 08/28/14
T202-Intro to Bootstrap Complete by 08/31/14 Completed 08/28/14
T203- Responsive Web Design Complete by 08/31/14 Completed 08/28/14
E260- How to Build a Page in Sandbox Complete by 08/31/14 Completed 08/28/14
How to Write Emails that People Actually
Read
Complete on 10/06/14 Completed 10/06/14
Can’t We All Just Get Along? Complete on 10/06/14 Completed 10/06/14
The Psychological Secrets of Great
Listening
Complete on 10/06/14 Completed 10/06/14
The 7 Deadly Sins of Meetings Complete on 10/06/14 Completed 10/06/14
Understanding Your New Role Complete on 10/06/14 Completed 10/06/14
Networking with Colleagues Complete on 10/06/14 Completed 10/06/14

Time Management Complete on 10/06/14 Completed 10/06/14
Stress Management Complete on 10/06/14 Completed 10/06/14

Competency to
Build
Practices Self-Development
Functional/Technical Competency (if selected Other)
Competency Companion References (as applicable)
Development Objective
I would like the exposure to all of the different components of U.A.T. I feel this would allow me to become well
rounded and broaden my understanding of the job we do. In turn I can then become efficient in all aspects of
our position.
Action Steps
Measures of Success
Notes/Status
Being that I am in a new role I will need to
learn the ins and outs of this new position.
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I will help my peers as well as any other
groups that require or may benefit from my
assistance whether in or out of MyATT
Complete testing asap to ensure available
to help other team members.
Made sure to stay on task through work
days to complete testing. Assisted Danielle
and Vicki with completing their sets.
Feedback Essentials #51451981 Complete by 05/31/14 Completed 05/06/14
Goal Setting #51451983 Complete by 05/31/14 Completed 05/06/14
Your Money Matters Webcast Complete by 05/31/14 Completed 05/15/14
Straight for Equality Complete by 05/21/14 Completed 05/21/14

Agile Technical Training: Extreme
Programming Overview #61143186
Agile Technical Training: Test-Driven
Development #61143189
Agile Technical Training: Pair
Programming and Code Review
#61143188
Agile Technical Training: Continuous
Integration #61143187
Mobile First Overview # 61006392 Complete by 05/31/2014 Completed 05/27/2014
Introduction to Responsive Web Design
#61037575
MCoE Decision Matrix #61037576 Complete by 05/31/2014 Completed 05/05/2014
Mobile Security for Application
Development #61026987
Mobile Testing #61116599 Complete by 05/31/2014 Completed 05/05/2014
Why Mobile First # 61131129 Complete by 05/31/2014 Completed 05/27/2014
AT&T Application Resource Optimizer
Introduction #61030647
Analyzer #61030646
Data Collector #61030645
Workplace 2020:Technology
Transformations Track
Module 1: Technologies in Motion
06/27/14 Attended 06/27/14
Module 2: Communication Transformation
06/27/14 Attended 06/27/14

Module 3: Mobility Transformation
07/09/14 Attended 07/09/14
Module 4: Connectivity Transformation
07/10/14 Attended 07/10/14
Module 5: Infrastructure Transformation
07/11/14 Attended 07/11/14
Module 6: Automation Transformation
08/01/14 Attended 08/13/14
Module 7: Information Transformation
08/01/14 Attended 08/13/14
Workplace 2020:AT&T’s Network
Transformation Track
Module 1: AT&T’s Network Leadership
08/08/14 Attended 08/27/14
Module 2: Network aspects of Project VIP
08/08/14 Attended 08/27/14
Module 3: Virtualization and Cloud
Computing
08/19/14
Module 4: Network Functions Virtualization
08/20/14
Module 5: Software defined Networks
08/21/14
Transformation Track 08/21/14

Career Path Two [Select Path] Timeframe [Select Timeframe]
Position/Role Organization
My Career Goal
Action Steps
Measures of Success
Notes/Status
Focusing My Development
Competency to
Build
Drives for Results
Proactively manage my work and tickets created while testing. Keeping an open mind to suggestions about
working efficiently and within deadlines. Reaching out to the correct people to assist in getting results in a timely
Module 6: Application Programming
Interfaces
Module 7: Project Stream and Video
08/26/14
Module 8: Big Data
08/26/14
Module 9: User Defined Network Cloud
08/28/14
Business Agility and Annual Planning:
Solving the Paradox
07/10/14 12:00 PM Attended 07/10/14

manner. Reach out and assist other team mates with sets that are not completed. Shadow other team mates
with other sections to improve knowledge of MyATT as a whole.
Action Steps
Measures of Success
Notes/Status
Proactively reach out to the people
assigned to my defect tickets for ETA of fix
and/or obtain status of tickets. Reach out to
my team members for recreating
issues/confirming issues or to inquire about
solutions to issues encountered during
testing.
Reached out to the war room or developer
assigned to my defects to ensure status
and ETA for defects that were filed by me.
Checked with other teammates to ensure
properly filing defects and that they were
seeing the same issue. Reach out to data
team to ensure data is set up properly
before filing defect.
Reached out daily to developer that was
assigned my defects to ensure ETA and
status. Made sure that all data provided
was working for them and if not provided
new data. Reached out and verified with
other teammates that the issue I was
seeing was a defect and not an issue with
environment, data or my computer.
Complete Ask Yourself Principles
#60225530
Complete Presentation Skills #51452105 Complete by 05/31/14 Completed 05/06/14
Complete Organizational Effectiveness
#51452106
Complete Communication Skills
#51452176
Ethics at Work #61126606 Complete by 05/31/14 Completed 05/07/14
Diversity & Inclusion #51451979
Diversity-Many Backgrounds, One Focus
#60269198
Leveraging Diversity: Your Potential
#51247583
Complete by 05/31/14
Completed 05/07/14
Completed 07/02/14
Completed 07/02/14
Shadow other team mates with different
sections to increase knowledge
Shadow other teammates when time allows Shadowed Vicki and Danielle. Shadowed
Jorge and Robert.

Competency to Build [Select Competency]
Action Steps
Measures of Success
Notes/Status
Status Updates - Discussions, Accomplishments, and Plan Changes
Discussion Date
with Supervisor
Free Form Comments on Progress/Accomplishments
5/1/2014 Met with Luis.Discussed IDP and set expectations.
5/15/2014 Met with Luis.Discussed IDP and progress
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Web Analyst IDP

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