Five Mistakes
to Avoid
When Marketing
Through
Online Communities
Angela Connor
Author, “18 Rules of Community Engagement”
AngelaDConnor@yahoo.com
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

The Opportunity
If you have a product or service that you think most people or a large
percentage of the people in an online community would find interesting, I
think you should delve right in and give it a shot.
After all, isn’t one of the goals behind marketing in online communities to
essentially capitalize on the sheer numbers and niche topics?
If done right, it can be quite effective. If done wrong, as it most often is in
my opinion, it can backfire in a way that can turn ugly fast. I’ve seen it time
and time again. A well-intentioned individual joins the community and
casually starts mentioning their travel site or automotive services complete
with links in every post and the promise of a discount.
The Common Mistake
What often happens next is they receive a slew of comments from the
natives about the community not being a place to sell their services and it’s
all downhill from there. I once saw a user upload 750 images of
wristwatches. Seriously. It was his entire catalog. Need I say what happened
to him?
I call it the scarlet letter, “S.” it stands for SPAM. It’s a word you don’t want
to be associated with in an online community. Trust me. So, before you
jump right in to the next community, here are five things you shouldn’t do.
Remember, this isn’t the do list, it’s the don’t list.
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

DON’T…
Add links to your website in every single blog
and comment you post.
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

DON’T…
Write blogs with titles like: “Great deals on
travel” and only mention your organization.
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

It’s the quickest way to illustrate a lack of genuine
interest in the community.
DON’T…
Start blogging about your product or service
the minute you create a profile.
It will be noticed
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

DON’T…
Misrepresent yourself as a satisfied customer
just to convince others to get on board.
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

DON’T…
Disrespect the culture of the community.
Take time to see how things work before you
jump in and shake things up.
For more on growing successful online communities, visit Online
Community Strategist or contact Angela Connor, author of
“18 Rules of Community Engagement,”
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com

at AngelaDConnor@yahoo.com.
Copyright, Angela Connor 2009 | GrowingSuccessfulOnlineCommunities.com