SharePoint Centre of Excellence

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SharePoint is a feature rich enterprise ready platform that has the potential to revolutionize your business. Experience shows that without the right team in place to support the adoption, …

SharePoint is a feature rich enterprise ready platform that has the potential to revolutionize your business. Experience shows that without the right team in place to support the adoption, exploitation and promotion of new ways of working you may struggle achieve your expected return on investment!
Setting up an empowered team, with a passion for SharePoint and a clear understanding of the organizations vision and goals you can guarantee your SharePoint deployment exceeds expectations, changes the way your business works and delivers your expected return on investment. This presentation, from SPC12, SPSUK and SPSTC, provides a detailed look at how to create your SharePoint Center of Excellence, its terms of reference, roles and responsibilities. The role of the team in the practical application of governance, exploitation of the out of the box features, identification of common patterns of use, communication, training and growing a community of SharePoint champions throughout your organization.
Understand why the investment in a SharePoint Center of Excellence will ensure you get value from SharePoint today and into the future.

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  • Feature rich platformROI struggleEmpowered team, passion for SharePoint org vision = exceeds expectations and ROICreate your SharePoint Center of ExcellenceRole in practical governanceROI and Success
  • Inspiring People to change the way they workEveryone leave this session inspired – thinking about how you can start to do things differentlyKeen to ask me questions, offering to buy me a beer 
  • Detailed look at how to create your SharePoint Center of Excellence, its terms of reference, roles and responsibilities. The role of the team in the practical application of governance, exploitation of the out of the box features, identification of common patterns of use, communication, training and growing a community of SharePoint champions throughout your organization. Understand why the investment in a SharePoint Center of Excellence will ensure you get value from SharePoint today and into the future. 
  • Experience based – the session will talk about ways to think about your vision and goals and a way to align to them.
  • Simple, in which the relationship between cause and effect is obviousComplicated, cause and effect requires analysis or some other form of investigation and/or expert knowledgeComplex, cause and effect can only be perceived in retrospect, but not in advanceChaotic, no relationship between cause and effect at systems level, the approach is to Act - Sense - Respond and we can discover novel practice.Disorder, which is the state of not knowing what type of causality exists, in which state people will revert to their own comfort zone in making a decision. In full use, the Cynefin framework has sub-domains, and the boundary between simple and chaotic is seen as a catastrophic one: complacency leads to failure.Where projects like Exchange sit Complicated – think Office365Where SharePoint projects tend to sit (because of the people) - Complex / Emergent Complete timesheetsDiversity – look at where we come fromhttp://en.wikipedia.org/wiki/Cynefin Dave Snowden et al
  • Do you have a vision?Who defines it and is it validated?
  • The First Annual Montgomery Burns Award For Outstanding Achievement in the Field of ExcellenceInspired by Simpsons episode ‘O Brother can you spare two dimes’ http://simpsons.wikia.com/wiki/Brother,_Can_You_Spare_Two_Dimes%3FAttribution for SharePoint reference to Paul Culmsee (seven sigma).
  • Why: Unpacking the underlying purposeExplicit and measurable objectives
  • Provides context to see the broader pictureProvides insight into how performance can be measuredGreat platitude detectorProvides depth to business cases, more accurate estimates and reduces chance of untested assumptions
  • One Best Practive
  • Detailed look at how to create your SharePoint Center of Excellence, its terms of reference, roles and responsibilities. The role of the team in the practical application of governance, exploitation of the out of the box features, identification of common patterns of use, communication, training and growing a community of SharePoint champions throughout your organization. Understand why the investment in a SharePoint Center of Excellence will ensure you get value from SharePoint today and into the future. 
  • The meaning is fluid depending on your domain of expertise; The meaning is different based on your job role and accountabilities; and The meaning is different based on the context of the problem to be solved. Similar “quality”, “innovation”, “effectiveness” “information architecture”. This is because they are all means by which you achieve a goal. They cannot be measured on their own, either because without knowing what “Quality” or “Effectiveness” actually looks like (i.e. the difference it makes to a situation), a definition is likely to be either: Overly wordy and overly complex So overly fundamental and simplistic that it doesn’t actually help (and is open to interpretation) Content and size management – db’s and quota etcMetrics and analysis of usageReviews – manually/automatedGive sample of house to help explain farm
  • Diversity in people skills and experience.Often sourced from different parts of the organisationCommonly bringing in external help
  • Diversity in people skills and experience.Often sourced from different parts of the organisationCommonly bringing in external help
  • Diversity in people skills and experience.Often sourced from different parts of the organisationCommonly bringing in external help
  • Diversity in people skills and experience.Often sourced from different parts of the organisationCommonly bringing in external help
  • practical application of governanceexploitation of the out of the box featuresidentification of common patterns of useCommunicationtraining
  • Source – Sarah Haase, Best Buy
  • http://headrush.typepad.com/creating_passionate_users/2007/03/user_community_.htmlKathy Sierra
  • iUseSharePoint.comhttp://sharepoint.microsoft.com/iusesharepoint/landing.aspx
  • Nothing is new – the agile manifesto looked for a new way of working, the SharePoint CoE borrows heavily from this
  • Tell the storyAlign to SharePoint CoEMake it clear that this is a long term thing – not a project
  • Growing capability and skillsA place people want to be/workSpotlight people with skills around the organisationOffer leadership and support in career developmentPeople move through SharePoint Centre of Excellence to other roles with life skills

Transcript

  • 1. #spc214http://mobro.co/andrewwoody
  • 2. Dave Snowden
  • 3. Draw to the Draw to theleft why are right howwe doing Why How are wethis? doing this? What you are trying to do
  • 4. Why How
  • 5. Why How Why How Kapitola Pathway
  • 6. “The„Holy Grail‟ of effective collaboration iscreating shared understanding, which is a precursor to shared commitment” Jeff Conklin
  • 7. focus on their businessgoals
  • 8. create solutions that exploitSharePoint
  • 9. building knowledge andexperience
  • 10. confidence and supportof our team
  • 11. Money Emotional-Increased revenue -Improved employee morale-Eliminated tools -Elimination of unpopular tasks-Increased productivity -Reduced user confusion-Lowered overhead per sale -Happier customersTime Evolution of work-Streamlined business processes -Ability to focus on higher-value tasks-Just-in-time (JIT) information -More automation, fewer mistakes-Less rework -Simplify the “hairball”-Faster time-to-market -Reduce employee turnover
  • 12. From „Creating Passionate Users,‟ Kathy Sierra
  • 13. From „Creating Passionate Users,‟ Kathy Sierra
  • 14. over over over over That is, while there is value in the items onthe right, we value the items on the left more.