Emotional Intelligence (EI)


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Emotional Intelligence (EI) - What is it & how to cultivate it (take the test to determine your EI).

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Emotional Intelligence (EI)

  1. 1. Emotional Intelligence Andy Novinska, LCPC, CADC
  2. 2. Emotional IntelligenceDr. Daniel Goleman, Ph.D. Mainstream with the 1995 book, Emotional Intelligence  The New York Times bestseller list for 1.5 years  More than 5,000,000 copies in print worldwide in 30 languagesFundamental Premise of Emotional Intelligence Success requires the effectual awareness, control and management of emotions
  3. 3. Working DefinitionEmotional Intelligence: A form of intelligence relating to the emotional side of life and the ability to:  Recognize and Manage Emotions  Motivate Yourself  Restrain Impulses  Relate Interpersonally
  4. 4. The ResearchDr. Daniel Goleman, Ph.D. In every field, your EQ (emotional quotient) is twice as important as your cognitive abilities Approximately 90% of leading others effectively comes from EQ Social and Emotional Learning (SEL)  Improves self-awareness & confidence  Helps manage disturbing emotions and impulses  Increases empathy  Improves academic achievement
  5. 5. Two Categories; Five MajorDimensionsPersonal Competence Self Awareness Self Management MotivationSocial Competence Empathy Social Skills
  6. 6. Personal CompetenceSelf Awareness Emotional Awareness: Recognizing ones emotions and their effect Accurate Self-assessment: Knowing ones strengths and limitations Self-confidence: Sensing ones self-worth and capabilities (without being grandiose or arrogant)
  7. 7. Personal CompetenceSelf Management Self-control: Keeping disruptive emotions and impulses in check Trustworthiness: Maintaining standards of honesty and integrity Conscientiousness: Taking responsibility for one’s performance Adaptability: Flexibility in handling change Innovation: Being comfortable with novel/new ideas approaches and information
  8. 8. Personal CompetenceMotivation Achievement Drive: Striving to improve or meet a standard of excellence Commitment: Aligning with the goals of the group or organization Initiative: Readiness to act on opportunities Optimism: Persistence in pursuing goals despite obstacles and setbacks
  9. 9. Social CompetenceEmpathy Understanding Others: Sensing others feelings and perspectives, taking an active interest in their concerns Developing Others: Sensing others developmental needs and bolstering their abilities Service Orientation: Anticipating, recognizing, and meeting customers needs Leveraging Diversity: Cultivating opportunities through different kinds of people Political Awareness: Reading a groups emotional currents and power relationships
  10. 10. How to Increase Your EQ Discover your EQ by conducting a "personal inventory” Don’t:  judge others (or yourself) harshly  expect perfection in others (or yourself) Acknowledge your successes as well as your mistakes Listen (really listen) to others (and to yourself) Understand your environments (work vs. home) and the roles you play (boss vs. partner) Practice being observant, reflective & patient (mindfulness meditation) Engage in therapy Explore new cultures, ideas & concepts
  11. 11. Resources Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ (2006), Goleman Primal Leadership: Learning to Lead with Emotional Intelligence (2004), Goleman, Boyatzis & McKee UCLA Mindful Awareness Research Center What is your emotional IQ? @ Queendom.com Talentsmart - About Emotional Intelligence