Social Media and the Patient's Role

Email Password Keep me logged in Forgotten your password? Sign UpHow have facebook and It’s free and always will be.other social media Stephanie Conklinaffected the patient’s Andrew Guvetisrole in the provision of Janel Pizarrohealth care? Vesna Zunic

Define social media and identifytrends in its usage Describe our methodology andresults Discuss the impact of social mediaon the patient’s role

background

BlogsMicroblogging File SharingSocial Networking PM R 2010;2(11):1046-50.

Currently, facebook.com has over active users. http://www.facebook.com/press/info.php?statistics

80% of internet users look forhealth information online Pew Internet and American Life Project. Fox, S. Health Topics. 2/1/2011.

methods

Databases PubMed, IPA, MDConsult, EMBASEExample Search Terms: Facebook, providers, relationship, “social media”, TwitterInclusion Criteria: Articles pertaining directly to the impact of social media on patient-provider relationships, English languageExclusion Criteria: Journal articles only, not clinics or news reports

AANA Journal 2010;78(4):270-4.

results

Themes identified and number of results (n=45) 7% Communication Facilitation (n=17) 20% 38% Patient Empowerment (n=16) Professionalism/Liability (n=9) 35% Public Perception/Marketing (n=3)

2003 Study: Why are patients consulting physicians on the internet? 52% - Convenience 36% - AnonymityJ Med Internet Res 2003;5(4):e26

Health Aff (Millwood) 2009;28(2):361-8.

Poor Communication Knowledge Gaps Patient-oriented Incorporates patient’s knowledge, thoughts, and feelings into decisionsMed Care Res Rev 2009;66(1 Suppl):53S-74S.

education Education Urology 2011;77(3):558-562.

• Unprofessional Behavior - Alcohol consumption - Explicit Language• Privacy Violations

J Gen Intern Med 2008;23(7):954-7.

Promotion of the practice Physician-Rating Sites More informed and selective consumersFam Pract Manag 2009;16(3):9-11.

conclusionsThrough social media, patients arebecoming:1. More adept communicators2. Educated, active decision-makers3. Greater sources of potential legal and/or ethical dilemmas4. More informed consumers

limitations• Very young concept -Lack of published original research• Subjective nature of classificationsystem• Possible publication bias

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Social Media and the Patient's Role

by Andrew Guvetis on Apr 18, 2011

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