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Optimise Learning Impact August 2010

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A great presentation from the Founder of Meteric That Matter Founder Kent Barnett who delivered this presentation at our New Horizons premises in Melbourne

A great presentation from the Founder of Meteric That Matter Founder Kent Barnett who delivered this presentation at our New Horizons premises in Melbourne

Published in: Education

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Transcript

  • 1. Optimise Learning Impact
    Kent Barnett
    CEO
    KnowledgeAdvisors, Inc.
    www.knowledgeadvisors.com
     
  • 2. Talent Development Optimization
    September 10, 2010
    2
    © 2010, KnowledgeAdvisors
  • 3. Get the Red Out!!!
  • 4. Talent Investment Paradox
    September 10, 2010
    4
    © 2010, KnowledgeAdvisors
    Triple-digit Returns vs. Double-Digit Waste
  • 5. The Promise of Talent Measurement
    September 10, 2010
    5
    © 2010, KnowledgeAdvisors
    +15%
    Organizations that measure talent investments*
    S&P 500
    *Source: McBassi & Company. Based on companies that use Metrics that Matter®
  • 6. Talent Development Processes
    Compensation and Benefits
    Employee Satisfaction
    Employee Engagement
    Work/Life Balance
    Workforce Diversity
    On-boarding
    L&D
    Coaching
    Knowledge Mgmt
    Performance Appraisal
    Succession Planning
    Leadership Development
    Competency Assessment
    Forecast Workforce Requirements
    Recruit, Select, and Hire
    International Assignment
    Mobile Workforce
    Employee Turnover
    PERFORMANCE
    ENGAGEMENT
    LEADERSHIP
    TALENT
    LEARNING &
    DEVELOPMENT
    RECRUITING
  • 7. Three Levels of Measures
    September 10, 2010
    7
    © 2010, KnowledgeAdvisors
    Pillar level measures
    Recruiting
    L&D
    Talent
    Leadership
    Engagement
    Performance
    Efficiency
    Effectiveness
    Efficiency
    Effectiveness
    Efficiency
    Effectiveness
    Efficiency
    Effectiveness
    Efficiency
    Effectiveness
    Efficiency
    Effectiveness
    Process level measures
    Organizational level measures of outcomes
  • 8. Predictive Analytics – Identify the Story and Forecast
    10-Sep-10
    © 2009, KnowledgeAdvisors
    8
  • 9. Align Human Capital Strategy - Break Down Silos
    September 10, 2010
    9
    © 2010, KnowledgeAdvisors
  • 10. Human Capital Dashboard to Visualize
    These dimensions provide measurement touch points for each of the key stages of the employee lifecycle as shown in the graphic at right
    Organization performance
    Recruiting
    Learning & development
    Leadership & succession
    Talent management
    Employee engagement
    10-Sep-10
    © 2009, KnowledgeAdvisors
    10
  • 11. Data Management
    September 10, 2010
    11
    © 2010, KnowledgeAdvisors
    CRM/ ERP
    LMS
    Corporate BI
    Human Capital BI
    Assessment Survey
    Talent Mgmt HRIS
  • 12. Three Components of Business Intelligence
    September 10, 2010
    12
    © 2010, KnowledgeAdvisors
  • 13. Advancing Measurement Maturity
    September 10, 2010
    13
    © 2010, KnowledgeAdvisors
    Continual improvement of evaluation processes
    5
    Integrated into business processes
    4
    Effectiveness
    Comprehensive methods, strategically deployed
    3
    Consistent, basic approaches
    2
    No consistent methods
    1
    Time
  • 14. Program Evaluation
    Program & Initiative Measurement
    System & Methodology
    Measurement
    Course &
    Event
    Measurement
    September 10, 2010
    14
    © 2010, KnowledgeAdvisors
  • 15. Case: Defense Dept. Human Capital Dashboard
    Background: Education wing of Defense Department
    Business Issue: Visual, concise place for human capital metrics
    Analytics Solution: Leveraged dashboards to build custom, robust prototype solution
    Analytics Results: Working model for reporting recruiting, turnover, forecasting, engagement and diversity metrics including causal model.
    2-Feb-2010
    15
    © 2010, KnowledgeAdvisors
  • 16. Case: Onboarding Effectiveness
    Background: Large health insurance provider
    Business issue: 28% turnover during first 90 days on job
    Analytics solution: Measured onboarding effectiveness, quality of hire, and new hire satisfaction
    Results: 93% of flight risks were retained through improved onboarding and intervention
    September 10, 2010
    16
    © 2010, KnowledgeAdvisors
  • 17. Case: Leadership Program Assessment
    Background: Large health insurance provider
    Business issue: Develop pipeline of executive leadership
    Analytics solution: Measured effectiveness of 18 month executive development program including self-report, 360 data, success data
    Results: Discovered that they had overinvested in the solution. Modifying overall program to better target needs and produced desired outcomes.
    September 10, 2010
    17
    © 2010, KnowledgeAdvisors
  • 18. Case: Federal Agency Employee Turnover
    Background: Federal government department with distributed workforce
    Business Issue: High turnover; needed to know root cause
    Analytics Solution: Created exit interview portal to access and collect exit interview data
    Analytics Results: Aggregate and tactical data by demographic on key elements of turnover.
    September 10, 2010
    18
    © 2010, KnowledgeAdvisors
  • 19. Case: Professional Services Firm
    Background: Professional services firm
    Business Issue: Data gathered across most HC processes, analysis across is challenging
    Analytics Solution: Investigating data warehousing and analytic techniques to provide insights across these data sources
    Analytics Results: Beginning with Talent assessment/ onboarding processes, staff performance appraisal process and turnover
    September 10, 2010
    19
    © 2010, KnowledgeAdvisors
    Attended Training
  • 20. Thank You
    www.knowledgeadvisors.comwww.nhaustralia.com.au
     

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