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MAKING MONEY FROM
                ESTATE PLANNING
                “BURNING ISSUES”



November 2012   Andrew Andreyev
What we will cover
   Why should you be interested?
   What can you do?
   „The process‟
   Understanding the „key issues‟
   Segmenting clients and hitting the „hot buttons‟
   Your role
   Getting client „buy-in‟
   The value to your practice.

                     Andreyev Doman Lawyers   www.adlaw.com.au
What do we know
about making money
from estate
planning?
       Andreyev Doman Lawyers   www.adlaw.com.au
Andreyev Doman Lawyers   www.adlaw.com.au
Why all the interest?
   Intergenerational wealth transfer

   Need to deal with the sophisticated
    structures
   Increased awareness of what can go wrong
   Growing demand for sophisticated
    outcomes
   Highly competitive market for professional
    services
                     Andreyev Doman Lawyers   www.adlaw.com.au
Self-generated „market‟

 33% divorce
 50% re-marry

 600,000 family trusts

 458,000 SMSFs (trillions in
  super)
 Million of companies

 60% of people don‟t have Wills
             Andreyev Doman Lawyers   www.adlaw.com.au
The high-level stuff




Andreyev Doman Lawyers   www.adlaw.com.au
What is Estate Planning?

             Protecting, passing on
              and managing wealth:
                During your lifetime;
                When you die; and
                After you have died.

             It is fundamentally about

              „wealth management‟.

            Andreyev Doman Lawyers   www.adlaw.com.au
Why should you be interested?
   Estate Planning and
    Business Succession
    come down to two
    things:
     Wealth
       management
     Risk mitigation

   It should be central to
    your practice
                      Andreyev Doman Lawyers   www.adlaw.com.au
Quick self-assessment




Andreyev Doman Lawyers   www.adlaw.com.au
Level of knowledge…
   What is your level of
    knowledge?
     Basic understanding of
      what it is about in broad
      terms
     Good understanding of
      issues
     Good understanding of
      solutions to issues

                      Andreyev Doman Lawyers   www.adlaw.com.au
Level of activity…
   How much advice do you
    actually give?
     Just   „check the box‟ each
      year
     Talk about the issues with
      clients
     Talk about potential
      solutions with clients
     Regularly assist in the
      implementation of solutions
      for clients
                        Andreyev Doman Lawyers   www.adlaw.com.au
Frustrations…
   What is the most
    frustrating aspect of your
    involvement?
     Lack  of knowledge of
      issues
     Lack of knowledge about
      solutions
     Lack of client engagement
      or interest
     Lack of good
      complementary advisers Lawyers
                        Andreyev Doman   www.adlaw.com.au
     No money/return for effort
What can you do?




Andreyev Doman Lawyers   www.adlaw.com.au
What can you do?
1.   Identify a need
2.   Raise the relevant key
     issues
3.   Document objectives
4.   Gather the relevant data
5.   Project manage the
     documents

What you can’t (shouldn’t) do…
                    Andreyev Doman Lawyers   www.adlaw.com.au
Raising the key issues
                Moving from „theory‟ and
                 „talk‟ to real „need‟
                The good news:
                  You   don‟t need to know all
                    the answers
                The bad news:
                  You   need to know about
                    the key issues.


            Andreyev Doman Lawyers   www.adlaw.com.au
Documenting objectives
   Simple „plain English‟
    summary of what needs
    to be addressed
   How good is the lawyer?
     Why   your client should not
     care




                        Andreyev Doman Lawyers   www.adlaw.com.au
Gather the data

            Be the central repository for
             data
            Work constructively with
             others to fill in the gaps
            Develop an „Estate
             Organiser‟.
            Use Instruction Sheets.

            Include „soft‟ data:
             Objectives/Concerns
            Manage and control the
             process.
           Andreyev Doman Lawyers   www.adlaw.com.au
„Project manage‟ the outcomes

   Identify your value:
       Get appointed, Get paid
   Remain in control of the
    process:
       Do not delegate, Get authority
   Understand and manage
    pricing
   Identify complementary
    experts
   Develop „internal experts‟ Lawyers
                         Andreyev Doman   www.adlaw.com.au
   Stick to a simple timeline.
The detailed process
   Preparation
     Understand the key issues
     Understand the client categories
     Segment your client base

   Client engagement
     Raise
          the relevant key issues
     Document the concerns and objectives

   Project manage the solutions
     Control  the data
     Identify your team.

                       Andreyev Doman Lawyers   www.adlaw.com.au
Andreyev Doman Lawyers   www.adlaw.com.au
What are the key issues?




Andreyev Doman Lawyers   www.adlaw.com.au
Solve relevant issues
   There are only a limited
    number of issues
   Every client has at least
    one burning issue
   Your job is to match the
    client with their burning
    issue
   Use examples.


                     Andreyev Doman Lawyers   www.adlaw.com.au
Identifying need for planning
   Will the telephone          Do you want a say
    company talk to you          in where your assets
    if your spouse is in a       end up when you
    coma?                        die?
   Do you want a say           Do you want to
    in which hospital            avoid costly
    your spouse goes             disputes?
    to?                         Do you want to
   Do you want a say            ensure the
    in who controls your         Government is not
    asset if you die?            in control of your
                                 kid‟s future?.
So you have an existing Will…
Insurance
                                                                                                                      Policy
                                                                                                          Stocks
                                         "                                                              and bonds
                                      int
                                  "Jo               Home                             Business                                       Investment
                                                                                                                                      property


                                                                                                          Superannuation
  Insurance                                                           Shares       Companies                                        Family trusts
                                                                                                             savings
    Policy


               Surviving spouse                   Deceased




                                                                                  Buy-Sell
                                                                                 Agreement
                                         Cash      Investment   Personal
                                        at bank      property    effects

Nomination                                                                                                Binding
                                                                                                                                  "Trust Will"
                                                                                                         Nomination
                  No
                     m




                                                                                                    "
                                                                                                 ate
                      in




                                                                                             E st
                         at




                                                                                         "
                           e"




                                                                                      te
                                                                                    na
                             Es




                                                                                  mi
                            ta




                                                                               No
                              te
                                "




                                                          Will
Named policy
 beneficiary                                                                                              "Dependent"           New "controller" of
                                                                                                                                 trust or assets




                                             Beneficiaries under Will/
                                               Testamentary trusts
Andreyev Doman Lawyers   www.adlaw.com.au
Personal health and wellbeing
   Are you in good            Are you involved in
    health?                     any current or future
   Is your spouse in           activities that
    good health?                expose you to
   Will you have               higher physical risk?
    adequate wealth to         Do you want to
    sustain you until you       transfer some
    die?                        wealth before you
                                and your spouse
                                die?.
Asset protection
   Pre-death structuring:      Post death structuring:
     Are you concerned           Do you want to protect
      you may be sued              the assets you give
      before you die?              your children from
     Do you want to leave         potential claims?
      someone out of your         Are you worried that
      Will?                        your children will get
     Are you concerned            divorced and their
      about someone                partner will get a chunk
      challenging your             of your Estate?
      Will, and changing          Are concerned that
      who gets what?               one or more of your
                                   children will waste
                                   their inheritance?.
Andreyev Doman Lawyers   www.adlaw.com.au
Andreyev Doman Lawyers   www.adlaw.com.au
Andreyev Doman Lawyers   www.adlaw.com.au
Wealth preservation
   Are you concerned that         Do you want your
    your spouse will                children to preserve
    remarry, and your               some assets for your
    assets will go to the new       grandchildren?
    bloke or his kids?             Do you want to fund
   Do you want to make             your grandchildren‟s
    sure your kids don‟t end        education pre-tax?
    up spending your money         Do you want to pay tax
    on expensive drugs if           on your super, and CGT
    you die early?                  and stamp duty on your
   Do you want your                estate?
    spouse to preserve             Do you want your Estate
    some assets for your            to remain intact and to
Andreyev Doman Lawyers   www.adlaw.com.au
Andreyev Doman Lawyers   www.adlaw.com.au
“Family Wills”




                 Andreyev Doman Lawyers
Andreyev Doman Lawyers   www.adlaw.com.au
Pre-tax             Surviving spouse
   Deceased         income
                              “Control, without legal ownership”
                                                                   Pre-tax
                                                                   income

                                     Testamentary Trust


DECEASED'S ESTATE




                                            Assets

                                                                    Child A   Child B


                                    Andreyev Doman Lawyers           www.adlaw.com.au
Andreyev Doman Lawyers   www.adlaw.com.au
Estate administration
   Are your affairs in a         Do not want your
    mess, and require              children, or
    sorting out?                   grandchildren, to
   Would you like to give         receive significant
    your spouse/children           assets before they are
    very wide control and          old enough to make
    discretions over the           wise decisions?
    family asset?                 Is it important for each
   Do your                        beneficiary to be
    spouse/children have           treated fairly?
    the necessary                 Do you have a child
    expertise or interest to       who suffers from a
    manage your estate?            disability and is not
                                   able to look after
                                   themselves?.
Andreyev Doman Lawyers   www.adlaw.com.au
$200,000   Property A   Property B
Deceased

                                                                   Property A       Property B         $200,000

                                                             1/2   1/2                   1/2     1/2



                                                                         ½ interest in
                                                                         Property A

                                        Child A                                                           Child B
                                        Ultimate                                                          Ultimate
                                       Ownership                   Capital Gains Tax and                 Ownership
                                        (100%)                          stamp duty                        (100%)
                                                                      considerations




                                                                         ½ interest in
                                                                         Property B
                                   $100,000     Property A                                         $100,000       Property B
$200,000   Property A   Property B
Deceased                                                         Exercise of discretion on asset division
                                                    (among Nominated Beneficiaries, consistent with overall asset division)




                                                     Passes to relevant                       Passes to relevant
                                                         Trustees                                 Trustees



                                                     Testamentary Trust                              Testamentary Trust
                                                          (Child A)                                       (Child B)


                                                         Owns assets                                     Owns assets
                                         Child A                                                                              Child B




                                                      $100,000    Property A                          $100,000   Property B




                                                   Andreyev Doman Lawyers                              www.adlaw.com.au
Adjustments for „notional assets‟
Adjustments to reduce tax




                            Andreyev Doman Lawyers   www.adlaw.com.au
Adjustments for tax
Business interests
   How dependent is         Are you concerned
    your business on          your business
    you?                      partner will try and
   Who will look after       jip your spouse
    your business when        when you are dead?
    you are gone?            Are you concerned
   Will your spouse          about working for
    understand and be         your business
    able to deal with         partner‟s spouse?.
    your business and
    investment
    structures?
Andreyev Doman Lawyers   www.adlaw.com.au
Social contribution
   Do you want to empower your
    children to make a difference in
    the community?
   Do you want to set an example
    to your children and
    grandchildren about „giving
    something back‟?
   Do you want to help you old
    school out?
   Do you have a passion that you
    want to advance (e.g. art,
    medicine, education)?
   Do you have a concern that you
    want to help solve (a particular
    disease, a disadvantaged
    group)?
   Do you want to leave a legacy
    within the community?.
Segmenting clients




Andreyev Doman Lawyers   www.adlaw.com.au
Different issues, different
„groups‟
   Tier 1:
     Young families
     Mature families

   Tier 2:
     Blended families
     Farming families

     SME business families

   Tier 3: High-net-worth
    families.
                        Andreyev Doman Lawyers   www.adlaw.com.au
Tier   Client Categories                Attributes
 1     Young families                      Low complexity
       Mature families/individuals         Low value
                                           Moderate potential to sell risk
                                           insurance
                                           Lower potential to sell financial advice
                                           and accounting services
 2     Blended families                    Moderate complexity
       Farming families                    High profitability
       SME business families               Good potential to sell risk insurance,
                                           financial advice, accounting services
 3     High-net worth families             High complexity
                                           High maintenance
                                           Moderate profitability
                                           Relationship may be important to
                                           other areas of your business




                               Andreyev Doman Lawyers            www.adlaw.com.au
Parents with young kids
                       Guardianship of minor
                        children
                       Funding kid‟s costs
                        (insurance)
                       Not blowing up the children
                        at 18 (Wealth Preservation)
                       Choosing the right
                        executors and trustees
                        (Estate Administration)
                        Re-partnering of surviving
                         spouse (Wealth preservation)
                       Maximising after-tax
            Andreyev Doman Lawyers     www.adlaw.com.au
                         income to family.
Parents with older kids

                 Divorce of children
                 Super/pensions
                 Re-partnering of surviving
                  spouse
                 Educating grandchildren
                 Saving tax (for children
                  and grandchildren)
                 Bankruptcy and asset
                  protection.
            Andreyev Doman Lawyers   www.adlaw.com.au
Blended families

                   Identifying contributions to
                    family assets
                   Dividing assets between
                    families
                   Looking after younger
                    children (how much should
                    they get?)
                   Divorce of older children
                   Re-partnering of surviving
                    spouse
                   Saving tax.
            Andreyev Doman Lawyers    www.adlaw.com.au
Families with businesses

                  Management of business
                   (key people, family council,
                   board)
                Control of business –
                   structures
                Timing of gifts – second
                   chance trusts
                Complexity of affairs

                Debts

                Buy-Sell Deed (and insurance
                   funding)
                Asset protection

                Re-partnering of surviving
            Andreyev Doman Lawyers   www.adlaw.com.au
                   spouse
Families with farms

                       Keeping the farm together
                      Keeping the farm in the
                        family
                      Timing of gifts

                      Funding gifts to off-farm
                        family members
                        (insurance/investments)
                      Divorce

                      Debts

                      Re-partnering of surviving
                        spouse
                      Funding lifestyle of
                        surviving spouse.
            Andreyev Doman Lawyers     www.adlaw.com.au
High-net-worth
   „HMI‟
   Emotional counselling
   Businesses v. investments
   Bloodline
   Gradual release
   Family governance
     Family Council
     Family Constitution

   Family Office.

                       Andreyev Doman Lawyers   www.adlaw.com.au
Who needs a Testamentary
Trust?
   When you have a lot of assets to share among children
       “Asset direction”
   A young person with young kids
       Tax benefits and “Second Chance” Trusts
   A middle aged person with a spouse and kids
       Ensuring that assets end up with the kids
   An older person with kids and grandkids
       Tax benefits, “Second Chance” Trusts and capital preservation
   When beneficiaries are at risk
       Asset protection
   When beneficiaries have a high income
       Income splitting
   When beneficiaries are disabled and cannot look after
    themselves
                              Andreyev Doman Lawyers     www.adlaw.com.au
Your role – „trusted‟ adviser




Andreyev Doman Lawyers   www.adlaw.com.au
Why is this relevant to you?

   You are in the best position to take
    a leading role in this area:
     You already know the client

     You know their family and
       financial affairs
     Estate Planning is already part of
       your periodic review
     Accounting and financial
       products are a key component to
       achieving outcomes
   Estate Planning is about 'wealth
    management' - and that is your role
   Emotional engagement with the
Is it „financial advice‟?

   Strictly speaking it is not
    „financial advice‟.
   But there may be
    „financial product‟ inputs,
    e.g. insurance and
    investment
    management.

It is a „relationship role‟
                       Andreyev Doman Lawyers   www.adlaw.com.au
Is it „legal advice‟?

                      Advising on solutions
                      Preparing documents
                      Stop at the plain-English
                       „Estate Plan‟
                      Always involve a lawyer

                   It is a „relationship role‟


              Andreyev Doman Lawyers   www.adlaw.com.au
Getting things started
   Get some knowledge about the
    key issues.
   Analyse your database and
    identify need.
   Send out information to raise
    awareness.
   Meet with the client to raise the
    key issues, and gather any
    missing data.
 Get appointed to manage the
  solutions.
You don’t need to have all the
                        Andreyev Doman Lawyers   www.adlaw.com.au
answers to get started.
Develop „Internal Experts‟
   Spread awareness
   Concentrate knowledge
   Internal role
   External role (other
    advisers)
   Focus and co-ordination




                    Andreyev Doman Lawyers   www.adlaw.com.au
What is your value?
• Minimising relationships
• Translating complex issues

  into plain English
• Saving time by coordinating

  data (and therefore money)
• Saving money through
  coordination of otherwise
  uncertain costs
• Getting things done

                   Andreyev Doman Lawyers   www.adlaw.com.au
Getting client „buy-in‟




Andreyev Doman Lawyers    www.adlaw.com.au
The problem with Estate
Planning

                          Estate Planning is
                           often associated
                           with „Wills‟
                        People are not
                           interested in Wills.
                           They are boring.
                           They may already
                           have one.
                        So what can you

                           do?
            Andreyev Doman Lawyers      www.adlaw.com.au
Creating a sense of urgency

              Position the process within the
               client‟s day-to-day life
              Loss mitigation v. opportunity
               gain.
              Raise relevant issues
              Give examples
              Expand the frame of reference
               before and after „death‟

              Offer to project manage the
               solutions.
            Andreyev Doman Lawyers   www.adlaw.com.au
„Project manage‟ the outcomes

   Identify your value:
       Get appointed, Get paid
   Remain in control of the
    process:
       Do not delegate, Get authority
   Understand and manage
    pricing.
   Identify complementary
    experts.
   Develop „internal experts‟ Lawyers
                         Andreyev Doman   www.adlaw.com.au
   Stick to a simple timeline.
What are the „tangible‟
outcomes?
   “Estate Plans”                Investment Strategies
   Wills – Testamentary          Buy-Sell Agreements
    Trusts                        Land Holding
   Enduring Powers of             Agreements
    Attorney                      Family Constitutions
   Appointments of Enduring      Family Conferences
    Guardians
                                  Savings Plans
   Deeds of Mutual Wills
                                  Risk Insurance
    („Family Wills‟)
   Super Nominations
   Deed Updates
   Self-Managed Super
Value to your practice?




Andreyev Doman Lawyers   www.adlaw.com.au
Value to your practice

               Upfront Estate Planning and
                Business Succession facilitation
               Risk Insurance – funding the Estate
                on death or other unexpected
                events
               Financial Product Advice –
                managing the money for the current
                generation
               Inter-generational Advice –
                following the money to the next
                generation
               Family advisory boards – ongoing
                facilitation of discussions
How much should clients be
paying?
                                     Attributes                             Facilitation Fee
   You are saving        Level 1    Simple mum, dad and kids.              $330-$660
    time and cost:                   No investment structures.

     Data                           Public offer super.

      management
                          Level 2    SME business owners.                   $990-$1,650
     Due diligence
                                     Retirees with significant assets and
     Project                        SMSF/trust structures.

      management                     Blended families.


   Annual
    „professional         Level 3    People with complex affairs and
                                     sophisticated business and
                                                                            $2,200 - $4,400


    fee‟.                            investment structures.


   Separate
    „facilitation fee‟.
                          Andreyev Doman Lawyers                       www.adlaw.com.au
The role of risk insurance

                         Estate Planning and
                          Business Succession
                          advice is an indirect and
                          more subtle way of
                          introducing the importance
                          of risk insurance
                         It can be presented in the
                          context of a wider concern
                          for the family and business
                          objectives
                         Debts, legacies, income
                          gaps and Buy-Sell Deeds.


             Andreyev Doman Lawyers      www.adlaw.com.au
Working with other advisers

   Take a leading role
   Defining the role of other
    parties
   Get the client‟s
    authority to speak with
    other advisers. This will
    put you in control
   Working with the client‟s           Control uncertainty
    existing advisers, versus
    introducing new
    advisers.          Andreyev Doman Lawyers     www.adlaw.com.au
Why things go wrong
   You don‟t identify your value up
    front
   You think you need to know all the
    answers
   You leave it to the lawyer, and
    nothing happens
   You leave it to the client to
    contact the lawyer – and it never
    happens
   You leave it to the client and
    lawyer, and the client gets a bill
    they were not expecting
   You leave it to the client to make
    decisions (e.g. guardians, etc), and
Useful tools

                    Marketing materials
                      Information flyers
                      Standard letters
                      Website content

                    Instruction Sheets
                   Develop an „Estate
                     Organiser‟
                   Samples at
                     www.adlaw.com.au
                   Documents
                     www.zumedocs.com
               Andreyev Doman Lawyers www.adlaw.com.au
Recap on the value points

   Identify clients with
    need
   Raise the key issues
   Get appointed
   Gather and control the
    data
   Project manage the
    outcomes
   Reinforce the benefits.
                       Andreyev Doman Lawyers   www.adlaw.com.au
What to do next?

                       Get an understanding of the
                        key issues
                       Develop a relationship with a
                        lawyer – they will be
                        prepared to invest time in
                        your education to win future
                        work
                       Get your hands on some of
                        the key tools
                       JUST START TALKING TO
                        YOUR CLIENTS ABOUT
                        THESE ISSUES.
           Andreyev Doman Lawyers      www.adlaw.com.au
How we can help?
   Do the legal stuff (i.e. documents)
   Provide you with training on the
    issues
   Assist you segment your client
    base
   Provide you with materials to raise
    issues
   Provide you with systems to
    document objectives and project
    manage outcomes
Questions?

   Andreyev Doman Lawyers   www.adlaw.com.au

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Making money from estate planning

  • 1. MAKING MONEY FROM ESTATE PLANNING “BURNING ISSUES” November 2012 Andrew Andreyev
  • 2. What we will cover  Why should you be interested?  What can you do?  „The process‟  Understanding the „key issues‟  Segmenting clients and hitting the „hot buttons‟  Your role  Getting client „buy-in‟  The value to your practice. Andreyev Doman Lawyers www.adlaw.com.au
  • 3. What do we know about making money from estate planning? Andreyev Doman Lawyers www.adlaw.com.au
  • 4. Andreyev Doman Lawyers www.adlaw.com.au
  • 5. Why all the interest?  Intergenerational wealth transfer  Need to deal with the sophisticated structures  Increased awareness of what can go wrong  Growing demand for sophisticated outcomes  Highly competitive market for professional services Andreyev Doman Lawyers www.adlaw.com.au
  • 6. Self-generated „market‟  33% divorce  50% re-marry  600,000 family trusts  458,000 SMSFs (trillions in super)  Million of companies  60% of people don‟t have Wills Andreyev Doman Lawyers www.adlaw.com.au
  • 7. The high-level stuff Andreyev Doman Lawyers www.adlaw.com.au
  • 8. What is Estate Planning?  Protecting, passing on and managing wealth:  During your lifetime;  When you die; and  After you have died.  It is fundamentally about „wealth management‟. Andreyev Doman Lawyers www.adlaw.com.au
  • 9. Why should you be interested?  Estate Planning and Business Succession come down to two things:  Wealth management  Risk mitigation  It should be central to your practice Andreyev Doman Lawyers www.adlaw.com.au
  • 10. Quick self-assessment Andreyev Doman Lawyers www.adlaw.com.au
  • 11. Level of knowledge…  What is your level of knowledge?  Basic understanding of what it is about in broad terms  Good understanding of issues  Good understanding of solutions to issues Andreyev Doman Lawyers www.adlaw.com.au
  • 12. Level of activity…  How much advice do you actually give?  Just „check the box‟ each year  Talk about the issues with clients  Talk about potential solutions with clients  Regularly assist in the implementation of solutions for clients Andreyev Doman Lawyers www.adlaw.com.au
  • 13. Frustrations…  What is the most frustrating aspect of your involvement?  Lack of knowledge of issues  Lack of knowledge about solutions  Lack of client engagement or interest  Lack of good complementary advisers Lawyers Andreyev Doman www.adlaw.com.au  No money/return for effort
  • 14. What can you do? Andreyev Doman Lawyers www.adlaw.com.au
  • 15. What can you do? 1. Identify a need 2. Raise the relevant key issues 3. Document objectives 4. Gather the relevant data 5. Project manage the documents What you can’t (shouldn’t) do… Andreyev Doman Lawyers www.adlaw.com.au
  • 16. Raising the key issues  Moving from „theory‟ and „talk‟ to real „need‟  The good news:  You don‟t need to know all the answers  The bad news:  You need to know about the key issues. Andreyev Doman Lawyers www.adlaw.com.au
  • 17. Documenting objectives  Simple „plain English‟ summary of what needs to be addressed  How good is the lawyer?  Why your client should not care Andreyev Doman Lawyers www.adlaw.com.au
  • 18. Gather the data  Be the central repository for data  Work constructively with others to fill in the gaps  Develop an „Estate Organiser‟.  Use Instruction Sheets.  Include „soft‟ data: Objectives/Concerns  Manage and control the process. Andreyev Doman Lawyers www.adlaw.com.au
  • 19. „Project manage‟ the outcomes  Identify your value:  Get appointed, Get paid  Remain in control of the process:  Do not delegate, Get authority  Understand and manage pricing  Identify complementary experts  Develop „internal experts‟ Lawyers Andreyev Doman www.adlaw.com.au  Stick to a simple timeline.
  • 20. The detailed process  Preparation  Understand the key issues  Understand the client categories  Segment your client base  Client engagement  Raise the relevant key issues  Document the concerns and objectives  Project manage the solutions  Control the data  Identify your team. Andreyev Doman Lawyers www.adlaw.com.au
  • 21. Andreyev Doman Lawyers www.adlaw.com.au
  • 22. What are the key issues? Andreyev Doman Lawyers www.adlaw.com.au
  • 23. Solve relevant issues  There are only a limited number of issues  Every client has at least one burning issue  Your job is to match the client with their burning issue  Use examples. Andreyev Doman Lawyers www.adlaw.com.au
  • 24. Identifying need for planning  Will the telephone  Do you want a say company talk to you in where your assets if your spouse is in a end up when you coma? die?  Do you want a say  Do you want to in which hospital avoid costly your spouse goes disputes? to?  Do you want to  Do you want a say ensure the in who controls your Government is not asset if you die? in control of your kid‟s future?.
  • 25. So you have an existing Will…
  • 26. Insurance Policy Stocks " and bonds int "Jo Home Business Investment property Superannuation Insurance Shares Companies Family trusts savings Policy Surviving spouse Deceased Buy-Sell Agreement Cash Investment Personal at bank property effects Nomination Binding "Trust Will" Nomination No m " ate in E st at " e" te na Es mi ta No te " Will Named policy beneficiary "Dependent" New "controller" of trust or assets Beneficiaries under Will/ Testamentary trusts
  • 27. Andreyev Doman Lawyers www.adlaw.com.au
  • 28. Personal health and wellbeing  Are you in good  Are you involved in health? any current or future  Is your spouse in activities that good health? expose you to  Will you have higher physical risk? adequate wealth to  Do you want to sustain you until you transfer some die? wealth before you and your spouse die?.
  • 29. Asset protection  Pre-death structuring:  Post death structuring:  Are you concerned  Do you want to protect you may be sued the assets you give before you die? your children from  Do you want to leave potential claims? someone out of your  Are you worried that Will? your children will get  Are you concerned divorced and their about someone partner will get a chunk challenging your of your Estate? Will, and changing  Are concerned that who gets what? one or more of your children will waste their inheritance?.
  • 30. Andreyev Doman Lawyers www.adlaw.com.au
  • 31. Andreyev Doman Lawyers www.adlaw.com.au
  • 32. Andreyev Doman Lawyers www.adlaw.com.au
  • 33. Wealth preservation  Are you concerned that  Do you want your your spouse will children to preserve remarry, and your some assets for your assets will go to the new grandchildren? bloke or his kids?  Do you want to fund  Do you want to make your grandchildren‟s sure your kids don‟t end education pre-tax? up spending your money  Do you want to pay tax on expensive drugs if on your super, and CGT you die early? and stamp duty on your  Do you want your estate? spouse to preserve  Do you want your Estate some assets for your to remain intact and to
  • 34. Andreyev Doman Lawyers www.adlaw.com.au
  • 35. Andreyev Doman Lawyers www.adlaw.com.au
  • 36. “Family Wills” Andreyev Doman Lawyers
  • 37. Andreyev Doman Lawyers www.adlaw.com.au
  • 38. Pre-tax Surviving spouse Deceased income “Control, without legal ownership” Pre-tax income Testamentary Trust DECEASED'S ESTATE Assets Child A Child B Andreyev Doman Lawyers www.adlaw.com.au
  • 39. Andreyev Doman Lawyers www.adlaw.com.au
  • 40. Estate administration  Are your affairs in a  Do not want your mess, and require children, or sorting out? grandchildren, to  Would you like to give receive significant your spouse/children assets before they are very wide control and old enough to make discretions over the wise decisions? family asset?  Is it important for each  Do your beneficiary to be spouse/children have treated fairly? the necessary  Do you have a child expertise or interest to who suffers from a manage your estate? disability and is not able to look after themselves?.
  • 41. Andreyev Doman Lawyers www.adlaw.com.au
  • 42. $200,000 Property A Property B Deceased Property A Property B $200,000 1/2 1/2 1/2 1/2 ½ interest in Property A Child A Child B Ultimate Ultimate Ownership Capital Gains Tax and Ownership (100%) stamp duty (100%) considerations ½ interest in Property B $100,000 Property A $100,000 Property B
  • 43. $200,000 Property A Property B Deceased Exercise of discretion on asset division (among Nominated Beneficiaries, consistent with overall asset division) Passes to relevant Passes to relevant Trustees Trustees Testamentary Trust Testamentary Trust (Child A) (Child B) Owns assets Owns assets Child A Child B $100,000 Property A $100,000 Property B Andreyev Doman Lawyers www.adlaw.com.au
  • 45. Adjustments to reduce tax Andreyev Doman Lawyers www.adlaw.com.au
  • 47. Business interests  How dependent is  Are you concerned your business on your business you? partner will try and  Who will look after jip your spouse your business when when you are dead? you are gone?  Are you concerned  Will your spouse about working for understand and be your business able to deal with partner‟s spouse?. your business and investment structures?
  • 48. Andreyev Doman Lawyers www.adlaw.com.au
  • 49. Social contribution  Do you want to empower your children to make a difference in the community?  Do you want to set an example to your children and grandchildren about „giving something back‟?  Do you want to help you old school out?  Do you have a passion that you want to advance (e.g. art, medicine, education)?  Do you have a concern that you want to help solve (a particular disease, a disadvantaged group)?  Do you want to leave a legacy within the community?.
  • 50. Segmenting clients Andreyev Doman Lawyers www.adlaw.com.au
  • 51. Different issues, different „groups‟  Tier 1:  Young families  Mature families  Tier 2:  Blended families  Farming families  SME business families  Tier 3: High-net-worth families. Andreyev Doman Lawyers www.adlaw.com.au
  • 52. Tier Client Categories Attributes 1 Young families Low complexity Mature families/individuals Low value Moderate potential to sell risk insurance Lower potential to sell financial advice and accounting services 2 Blended families Moderate complexity Farming families High profitability SME business families Good potential to sell risk insurance, financial advice, accounting services 3 High-net worth families High complexity High maintenance Moderate profitability Relationship may be important to other areas of your business Andreyev Doman Lawyers www.adlaw.com.au
  • 53. Parents with young kids  Guardianship of minor children  Funding kid‟s costs (insurance)  Not blowing up the children at 18 (Wealth Preservation)  Choosing the right executors and trustees (Estate Administration)  Re-partnering of surviving spouse (Wealth preservation)  Maximising after-tax Andreyev Doman Lawyers www.adlaw.com.au income to family.
  • 54. Parents with older kids  Divorce of children  Super/pensions  Re-partnering of surviving spouse  Educating grandchildren  Saving tax (for children and grandchildren)  Bankruptcy and asset protection. Andreyev Doman Lawyers www.adlaw.com.au
  • 55. Blended families  Identifying contributions to family assets  Dividing assets between families  Looking after younger children (how much should they get?)  Divorce of older children  Re-partnering of surviving spouse  Saving tax. Andreyev Doman Lawyers www.adlaw.com.au
  • 56. Families with businesses  Management of business (key people, family council, board)  Control of business – structures  Timing of gifts – second chance trusts  Complexity of affairs  Debts  Buy-Sell Deed (and insurance funding)  Asset protection  Re-partnering of surviving Andreyev Doman Lawyers www.adlaw.com.au spouse
  • 57. Families with farms  Keeping the farm together  Keeping the farm in the family  Timing of gifts  Funding gifts to off-farm family members (insurance/investments)  Divorce  Debts  Re-partnering of surviving spouse  Funding lifestyle of surviving spouse. Andreyev Doman Lawyers www.adlaw.com.au
  • 58. High-net-worth  „HMI‟  Emotional counselling  Businesses v. investments  Bloodline  Gradual release  Family governance  Family Council  Family Constitution  Family Office. Andreyev Doman Lawyers www.adlaw.com.au
  • 59. Who needs a Testamentary Trust?  When you have a lot of assets to share among children  “Asset direction”  A young person with young kids  Tax benefits and “Second Chance” Trusts  A middle aged person with a spouse and kids  Ensuring that assets end up with the kids  An older person with kids and grandkids  Tax benefits, “Second Chance” Trusts and capital preservation  When beneficiaries are at risk  Asset protection  When beneficiaries have a high income  Income splitting  When beneficiaries are disabled and cannot look after themselves Andreyev Doman Lawyers www.adlaw.com.au
  • 60. Your role – „trusted‟ adviser Andreyev Doman Lawyers www.adlaw.com.au
  • 61. Why is this relevant to you?  You are in the best position to take a leading role in this area:  You already know the client  You know their family and financial affairs  Estate Planning is already part of your periodic review  Accounting and financial products are a key component to achieving outcomes  Estate Planning is about 'wealth management' - and that is your role  Emotional engagement with the
  • 62. Is it „financial advice‟?  Strictly speaking it is not „financial advice‟.  But there may be „financial product‟ inputs, e.g. insurance and investment management. It is a „relationship role‟ Andreyev Doman Lawyers www.adlaw.com.au
  • 63. Is it „legal advice‟?  Advising on solutions  Preparing documents  Stop at the plain-English „Estate Plan‟  Always involve a lawyer It is a „relationship role‟ Andreyev Doman Lawyers www.adlaw.com.au
  • 64. Getting things started  Get some knowledge about the key issues.  Analyse your database and identify need.  Send out information to raise awareness.  Meet with the client to raise the key issues, and gather any missing data.  Get appointed to manage the solutions. You don’t need to have all the Andreyev Doman Lawyers www.adlaw.com.au answers to get started.
  • 65. Develop „Internal Experts‟  Spread awareness  Concentrate knowledge  Internal role  External role (other advisers)  Focus and co-ordination Andreyev Doman Lawyers www.adlaw.com.au
  • 66. What is your value? • Minimising relationships • Translating complex issues into plain English • Saving time by coordinating data (and therefore money) • Saving money through coordination of otherwise uncertain costs • Getting things done Andreyev Doman Lawyers www.adlaw.com.au
  • 67. Getting client „buy-in‟ Andreyev Doman Lawyers www.adlaw.com.au
  • 68. The problem with Estate Planning  Estate Planning is often associated with „Wills‟  People are not interested in Wills. They are boring. They may already have one.  So what can you do? Andreyev Doman Lawyers www.adlaw.com.au
  • 69. Creating a sense of urgency  Position the process within the client‟s day-to-day life  Loss mitigation v. opportunity gain.  Raise relevant issues  Give examples  Expand the frame of reference before and after „death‟  Offer to project manage the solutions. Andreyev Doman Lawyers www.adlaw.com.au
  • 70. „Project manage‟ the outcomes  Identify your value:  Get appointed, Get paid  Remain in control of the process:  Do not delegate, Get authority  Understand and manage pricing.  Identify complementary experts.  Develop „internal experts‟ Lawyers Andreyev Doman www.adlaw.com.au  Stick to a simple timeline.
  • 71. What are the „tangible‟ outcomes?  “Estate Plans”  Investment Strategies  Wills – Testamentary  Buy-Sell Agreements Trusts  Land Holding  Enduring Powers of Agreements Attorney  Family Constitutions  Appointments of Enduring  Family Conferences Guardians  Savings Plans  Deeds of Mutual Wills  Risk Insurance („Family Wills‟)  Super Nominations  Deed Updates  Self-Managed Super
  • 72. Value to your practice? Andreyev Doman Lawyers www.adlaw.com.au
  • 73. Value to your practice  Upfront Estate Planning and Business Succession facilitation  Risk Insurance – funding the Estate on death or other unexpected events  Financial Product Advice – managing the money for the current generation  Inter-generational Advice – following the money to the next generation  Family advisory boards – ongoing facilitation of discussions
  • 74. How much should clients be paying? Attributes Facilitation Fee  You are saving Level 1 Simple mum, dad and kids. $330-$660 time and cost: No investment structures.  Data Public offer super. management Level 2 SME business owners. $990-$1,650  Due diligence Retirees with significant assets and  Project SMSF/trust structures. management Blended families.  Annual „professional Level 3 People with complex affairs and sophisticated business and $2,200 - $4,400 fee‟. investment structures.  Separate „facilitation fee‟. Andreyev Doman Lawyers www.adlaw.com.au
  • 75. The role of risk insurance  Estate Planning and Business Succession advice is an indirect and more subtle way of introducing the importance of risk insurance  It can be presented in the context of a wider concern for the family and business objectives  Debts, legacies, income gaps and Buy-Sell Deeds. Andreyev Doman Lawyers www.adlaw.com.au
  • 76. Working with other advisers  Take a leading role  Defining the role of other parties  Get the client‟s authority to speak with other advisers. This will put you in control  Working with the client‟s Control uncertainty existing advisers, versus introducing new advisers. Andreyev Doman Lawyers www.adlaw.com.au
  • 77. Why things go wrong  You don‟t identify your value up front  You think you need to know all the answers  You leave it to the lawyer, and nothing happens  You leave it to the client to contact the lawyer – and it never happens  You leave it to the client and lawyer, and the client gets a bill they were not expecting  You leave it to the client to make decisions (e.g. guardians, etc), and
  • 78. Useful tools  Marketing materials  Information flyers  Standard letters  Website content  Instruction Sheets  Develop an „Estate Organiser‟  Samples at www.adlaw.com.au  Documents www.zumedocs.com Andreyev Doman Lawyers www.adlaw.com.au
  • 79. Recap on the value points  Identify clients with need  Raise the key issues  Get appointed  Gather and control the data  Project manage the outcomes  Reinforce the benefits. Andreyev Doman Lawyers www.adlaw.com.au
  • 80. What to do next?  Get an understanding of the key issues  Develop a relationship with a lawyer – they will be prepared to invest time in your education to win future work  Get your hands on some of the key tools  JUST START TALKING TO YOUR CLIENTS ABOUT THESE ISSUES. Andreyev Doman Lawyers www.adlaw.com.au
  • 81. How we can help?  Do the legal stuff (i.e. documents)  Provide you with training on the issues  Assist you segment your client base  Provide you with materials to raise issues  Provide you with systems to document objectives and project manage outcomes
  • 82. Questions? Andreyev Doman Lawyers www.adlaw.com.au

Editor's Notes

  1. Accountant friend said what I am going to talk about for an hour. It should only take 15 minutes.
  2. People are making money out of this area
  3. Why should you be interested in what I have to say in this presentation?THIS IS YOUR JOB
  4. You should not do the documents.It is a mug’s game.If you don’t match the objectives with the outcomes, you will get sued, and you will not have insurance.
  5. What data do you have?Where is the other data – and how to get it.Working co-operatively with other advisers.The ‘Instruction Sheet’. [SAMPLE]Presenting the data to the client.Expand your data capture to include things relevant to the key issues.Soft data includes:ObjectivesConcernsPass codesPhysical location of assets
  6. The client does not want to have a relationship with too many advisers. They don’t want to provide the same information to more than one person.Remain in control of the process.Do not delegate to another party, e.g. give the client a lawyer’s business card and suggest that they call the lawyer. They won’t, and you will lose control of the process.Formally get appointed to manage the outcomes. Identify your value as:Getting things doneSaving time (and therefore money) by coordinating dataSaving money through coordination of otherwise uncertain costsSet out simple time lines for things to be done. Understand what is coming up next.Understand pricing.Shop around on behalf of the client. Horses for courses.Do due diligence for your clients. Test people out. Ask for evidence of expertise and content of documents [Solution Briefs re document checklists].Get quotes upfront. Position the lawyer’s role and cost.Using ‘Internal Experts’.Co-ordinate external service providersEducate advisers about the issuesPrepare marketing materials, database analysisRun seminars for clients‘Possibly join you in meetings with the clientWorking with other advisers, rather than against other advisers.
  7. ‘You need to update your Will’‘You will blow up your kids’
  8. If you cant get emotional buy-in, you may as well not start the processPeople will not value itYou won’t get paid, and wont be appreciated
  9. Almost everyone has a burning issue – on which they will act.
  10. These rarely get real emotional engagement.POAsPOGsWillsNominations
  11. So you have an existing Will?
  12. There here and now.Tax planning opportunities.
  13. Are you concerned you may be sued before you die?Do you want to protect the assets you give your children from their creditors?Are you worried that your children will get divorced and their partner will get a chunk of your Estate?Are concerned that one or more of your children will waste their inheritance?Do you want to leave someone out of your Will?Are you concerned about someone challenging your Will, and changing who gets what?
  14. Matching clients with key issuesNo point in raising irrelevant issues
  15. Just about everyone…
  16. [Bridging funding gaps in Estate Plans, and funding Buy-Sell obligations]But more fundamentally: Estate Planning is about 'wealth management' - and that is your role.What are others doing?:Accountants are often looking backwards.Lawyers are focused on the documents.It is about emotional engagement with the client – it is about enhanced client relationships.
  17. Relevance to dealer group issues.
  18. Relevance to dealer group issues.
  19. Get some knowledge.You do not need to become an expert before getting started.You do not need to have the answers or solutions. You just need to be able to spot the issues, and raise them with the client.When the client asks for answers and solutions, you can then offer to project manage that on their behalf.Analyse your database to identify the level of client need:Are they marriedDo they have young childrenDo they own a businessDo they have investment structuresDo they have significant super or a DIY fundDo they have significant debtsSend out information that raises awareness. This can be targeted to the identified client need.Meet with client to identify and raise key issues, and gather any missing data.Get appointed to project manage the solutions to the issues. Position your fee against the value of the outcomes.Liaise with accountants to get any additional information.Liaise with lawyers to get the issues solved through the documents.Put in place any financial products and financial advice relevant to the key issues.Make a review of the outcomes an annual process – remind the client about the outcomes achieved.
  20. When you offer this service, people take it up.
  21. Position the process: Ask clients why they work, save and insure – the answer is almost always to provide for and protect their family while they are alive, and leave something when they die. BUT almost none of them have spent any time making sure this actually happens.Clients will only act when they feel a sense of urgency:Loss mitigation. MOST IMPORTANT Often driven by the female in the relationshipGain opportunity.The process to create a genuine sense of urgency to resolve issues:Understand the background (you already have most of this)Raise the issues that matter – create awarenessGive examples of what may go wrong, and the benefits of doing it rightExpand the frame of reference beyond death – some people just don’t want to talk about death – it is negativeTalk about the positives – the enduring (as opposed to the ending):Wealth protectionBusiness longevityEducating grandchildrenLegacyOffer to project manage the solutions.
  22. The client does not want to have a relationship with too many advisers. They don’t want to provide the same information to more than one person.Remain in control of the process.Do not delegate to another party, e.g. give the client a lawyer’s business card and suggest that they call the lawyer. They won’t, and you will lose control of the process.Formally get appointed to manage the outcomes. Identify your value as:Getting things doneSaving time (and therefore money) by coordinating dataSaving money through coordination of otherwise uncertain costsSet out simple time lines for things to be done. Understand what is coming up next.Understand pricing.Shop around on behalf of the client. Horses for courses.Do due diligence for your clients. Test people out. Ask for evidence of expertise and content of documents [Solution Briefs re document checklists].Get quotes upfront. Position the lawyer’s role and cost.Using ‘Internal Experts’.Co-ordinate external service providersEducate advisers about the issuesPrepare marketing materials, database analysisRun seminars for clients‘Possibly join you in meetings with the clientWorking with other advisers, rather than against other advisers.
  23. Clients like to sign things – and get a sense of finality and outcome.
  24. Upfront advice and management of the EP and BS process.Risk Insurance – funding the Estate on death or other unexpected events.Financial Product Advice – managing the money for the current generation.Inter-generational Advice – following the money to the next generation.Family advisory boards – ongoing facilitation of discussions.
  25. This area can represent another source of revenue for your practice.However, it is not so much about the money you make from this, but rather:How it improves and cements your relationship with the client.Reinforces your other roles, e.g. investment advice, risk insurance.Save the client money by gathering data (once), presenting issues and saving legal and accounting time.What should you charge?Could be part of annual professional fee.Can charge a separate facilitation fee. This is easier if you use an ‘internal expert’ who works with you and the client on the matter – so it is seen as something separate from what you should be doing as part of your normal fee.There are likely to be 3 levels of service. Legal costs range from $990 to over $8-$12,000.
  26. EP and BS advice is an indirect or more subtle way of introducing the importance of risk insurance.It can be presented in the context of a wider concern for the family and business objectives.It can pay off debts.It can fund ‘legacies’.It can fund ‘income gaps’.It can fund Buy-sell Deeds
  27. QUESTION:Do you have a network of people that you work with in this area?Yes/No The ‘trusted adviser’ (or primary adviser) role.Define the roles – your role and the role of other advisersBe a central place for the data.Understand the clients family and structures.Get price details before the event from the lawyer – and position this with the client from the outsetThe client may have an existing lawyer, but they may not specialise in the area. You can encourage the client get a quote from their lawyer. Chances are the lawyer will not provide a quote. You can offer to coordinate with the lawyer. You then send the list of issues and ask the lawyer to quote to take into account those issues.