Harnessing the power of a team wiki An SME case ... 14 th August 2008 Andrew Mitchell [email_address]

Fairytale

Urbis work 1

Urbis work 2

Urbis work 3

Urbis work 4

Team culture Tomorrow better than yesterday

Mid-2005

Some early progress (GIS)

Mid-2006

Some slower than others (early Library)

CLIENT NAME

Agendas & Actions

Idea Capture

Procedures

Passwords

Multiple Authors

People Finder

Project Finder

Intranet 4.0

Search Engine

SOME RE-ORGANISATION

Before

After

Before

After

CURRENT NEEDS

Rich Email

Rich RSS

Notification

Comparison

Single Sign On

WYSIWYG

Workspaces

Access Control

Approved Content

LEARNING

Little Content

Lots of Content

Etiquette Talk about Etiquette

Gardening More Gardening

Promotion Tell People

Promotion Permit People

Some mess is OK

No, too much!

Freeform is OK

It’s OK to be out of date… sometimes

Lasting Truth

Past Truth

Collaborative Truth

My thanks to: Stuart French Ignatius Winarto Gill Patterson Danny Matulic & the whole team Let’s talk…