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Invisible crm lviv outsourcing forum

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  • 1. from OUTSOURCING to PRODUCTbusinessMyth busting and lessons learned Vlad Voskresensky, CEO, InvisibleCRM
  • 2. InvisibleCRM: General overview Why? How to stop services rate- race and start charging 200$/hour?Change the Software not the People www.InivisibleCRM.com
  • 3. InvisibleCRM: General overview Who we are?• Founded in 2006• Spin-off from Afortio and VDI, software outsourcing companies• Head-quartered in USA• 52 employees (7 USA, 45 Kiev, Ukraine)• Developed 8 technologies, 22 applications• More than 1,000 customers and more than 1,000,000 paid users across the globeChange the Software not the People www.InivisibleCRM.com
  • 4. InvisibleCRM: General overview Achieved visibility Analysts and Industry Experts insights Awards and Certificates InvisibleCRM named Cool vendor in 2006. “… innovative, impactful and intriguing…” Gartner "With applications built on the Microsoft Office, it is easier for employees to connect to information and business processes“. Illustrating the opportunity, Gates showcased InvisibleCRM Bill Gates, Chairman, Microsoft InvisibleCRM offers unique 5 hours ROI Nucleus Research Larry Ellison, CEO of Oracle Corporation, showcased a product built on InvisibleCRM technologies during his closing keynote at Oracle Open World trade showChange the Software not the People www.InivisibleCRM.com
  • 5. InvisibleCRM: General overview Partners / OEM ChannelsChange the Software not the People www.InivisibleCRM.com
  • 6. InvisibleCRM: General overview Customers *Change the Software not the People www.InivisibleCRM.com
  • 7. InvisibleCRM: General overview Myth #1: I can build product by people on bench • Proved WRONGChange the Software not the People www.InivisibleCRM.com
  • 8. InvisibleCRM: General overview Myth #2: I need my best developers to build product • Proved WRONGChange the Software not the People www.InivisibleCRM.com
  • 9. InvisibleCRM: General overview Myth #3: I need a lot of money • Proved PARTIALLY RIGHT • R&D is NOT consuming major part of it • Marketing eats a lotChange the Software not the People www.InivisibleCRM.com
  • 10. InvisibleCRM: General overview Myth #4: Telesales can help • Proved PARTIALLY RIGHT • Telesales helps only in small sales • Whatever more than $10,000 is not doable in telesalesChange the Software not the People www.InivisibleCRM.com
  • 11. InvisibleCRM: General overview Myth #5: I can do it part time • Proved WRONG • You can only boot-strap part time • Then you’re either IN the bus, our OUT of the busChange the Software not the People www.InivisibleCRM.com
  • 12. InvisibleCRM: General overview Myth #6: Hiring right salesforce is hard • Proved RIGHT • Price of mistake is expensive • DO NOT relocate  • No references = no hire • The best reference is your own experienceChange the Software not the People www.InivisibleCRM.com
  • 13. InvisibleCRM: General overview Lesson learned: Go out of garage as soon as possible • Think use-cases • Do not invent for too long • Check with reality • Don’t be afraid to SHARE your ideasChange the Software not the People www.InivisibleCRM.com
  • 14. InvisibleCRM: General overview Lesson learned: Spun-off as soon as possible • Mind-sets are different • If you don’t do it in time, in starts turbulence within your companyChange the Software not the People www.InivisibleCRM.com
  • 15. InvisibleCRM: General overview Lesson learned: technology landscape can change faster than you thinkChange the Software not the People www.InivisibleCRM.com
  • 16. InvisibleCRM: General overview Keep fishing!• Results in product business are NOT immediate• To get moresometimes you need toinvest more• Do pivots, look foryour users• And never give up!Change the Software not the People www.InivisibleCRM.com
  • 17. InvisibleCRM: General overview Product is your future!• How far are you ready to go?• What do you want in the end?• Look for your OWN golden eggChange the Software not the People www.InivisibleCRM.com
  • 18. Thanks!www.invisiblecrm.cominquiries@invisiblecrm.com