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introducing brandnography™
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introducing brandnography™


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  • 1. brandnography™ March 2010 ©  AnEmilie  2010
  • 2. a classically trained anthropologist... Strategy BA in Anthropology, Yale, 2001 MSc in Social Anthropology, & The London School of Economics and Political Science, 2006 “If There are No Women: Muted Group Theory and Feminist Assumptions of Universal Womanhood.” MPhil in Anthropology Anthropology The London School of Economics and Political Science, 2007 “Youth and Hope in Arequipa, Peru” ©  AnEmilie  2010
  • 3. sees the world in a certain way: ©  AnEmilie  2010
  • 4. this is the world I was coming from... ©  AnEmilie  2010
  • 5. everything isthe world I was coming from... this is cultural ©  AnEmilie  2010
  • 6. everything isthe world I was coming from... this is cultural everything is changing everything is cultural ©  AnEmilie  2010
  • 7. a classically trained marketer sees the world very differently ©  AnEmilie  2010
  • 8. ©  AnEmilie  2010
  • 9. models are static ©  AnEmilie  2010
  • 10. models are static everything is about execution and outputs ©  AnEmilie  2010
  • 11. most marketing models don’t incorporate cultural knowledge or change ©  AnEmilie  2010
  • 12. Media Advertising Research Strategy & Identity Direct Brand Public Marketing Strategy Relations Internal Online & CRM Brand Interactive Strategy ©  AnEmilie  2010
  • 13. but they could... ©  AnEmilie  2010
  • 14. Media Traffic Advertising Research Ethnography Strategy Patterns &Symbols Identity Direct Brand Public Artifacts Marketing Kinship Relations Strategy Internal Internal Online & Social CRM CRM Archetypes Brand Brand Politics Interactive Behavior Strategy Strategy ©  AnEmilie  2010
  • 15. if only they understood culture a little bit better ©  AnEmilie  2010
  • 16. culture has two basic layers ©  AnEmilie  2010
  • 17. a structural foundation of social forces and human behavior, religion politics economics kinship ©  AnEmilie  2010
  • 18. and an evolving, ever-changing layer of ornamentation. religion politics economics kinship ©  AnEmilie  2010
  • 19. most marketers focus on what is cool now “we need a twitter strategy” “we need to get on foursquare” “we need to talk about being Green” ©  AnEmilie  2010
  • 20. but the real insights come from understanding the bonds between the foundation and the now lingui ic symbol l ia ter al stic a ritu m religion politics economics kinship ©  AnEmilie  2010
  • 21. seeing these bonds allows a real understanding of the contextual web of meaning for each brand mater ial ic c isti symbol lin gu al ritu religion politics economics kinship ©  AnEmilie  2010
  • 22. brand strategy becomes nimble and flexible using cultural metrics to monitor the changing meaning of a brand religion politics economics kinship ©  AnEmilie  2010
  • 23. and cultural knowledge makes it easier to identify and act upon opportunities religion politics economics kinship ©  AnEmilie  2010
  • 24. enter brandnography™ ©  AnEmilie  2010
  • 25. brands & ethnography ©  AnEmilie  2010
  • 26. Brands & Ethnography ©  AnEmilie  2010
  • 27. Brands & Ethnography brandnography™ ©  AnEmilie  2010
  • 28. brandnography™ comes from one simple principle ©  AnEmilie  2010
  • 29. understanding and identifying forces within foundational social structures “We must study what concerns [man] most intimately, that is, the hold life has on him.” -Bronislaw Malinowski, 1922 ©  AnEmilie  2010
  • 30. helps us see opportunities for people and brands in the now ©  AnEmilie  2010
  • 31. ! the brandnography™ method incorporates both layers: 1. a long-term, ethnographic perspective on relevant foundational social forces and structures and 2. a real-time investigation of the now to generate rich insights and opportunities for the web of meaning between people and brands. ©  AnEmilie  2010
  • 32. ! brandnography™ 1. identifies relevant foundational social forces and structures methodologies immersion contextual interviews “what is the currency?” journals “who has status?” imagination boards “how are things related?” social media monitoring “which objects matter?” archetype panels “what are the common behaviors?” network mapping brand genealogy “what do people value?” archival ethnography ©  AnEmilie  2010
  • 33. ! brandnography™ 2. traces the development of opportunities in the now methodologies trend mapping symbology, semiotics and iconography “whatʼs hot?” brand preference and perception “what are people saying?” personal and archetypal profiling “where are they saying it?” social media monitoring “who are the heroes today?” network mapping “what are the favorite things right now?” object and experiential observation “how have preferences user experience analysis changed?” pop culture tracking ©  AnEmilie  2010
  • 34. ! brandnography™ analysis of tailored brand meaning metrics™ feed data into various tools to help guide strategic brand planning brand meaning metrics shared linguistics semiotic patterns cultural elements -brand meaning metrics™ kinship mapping -brand bearing brief™ hierarchical/status -design dashboard™ objectification personification evolutionary trends social behavior ©  AnEmilie  2010
  • 35. emilie hitch cultural anthropologist, Strategy philanthropist, strategy architect, hockey player, lover of cheeses, brand builder, traveler, singer, photographer and all around smarty pants. & Thinkers & Makers, LLC founding partner Anthropology for thoughts on Good Strategy, follow me: @anemilie ©  AnEmilie  2010