Epc script

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Epc script

  1. 1. Small Group Communication Effective Public Communication (FCOM 0102) Assignment 2: Drama Script Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797) FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  2. 2. Table of Contents NO. CONTENTS PAGE(1) 1 Synonpsis of the Script 3 – 4 2 Script – As Friends form a group 5 – 24 3 Effective Public Communication Concept Applied 25 – 28 5 References 29 Chapter 12 – Small Group Communication Synopsis FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  3. 3. This story is about five friends who just recently formed a small group during their economics lecture to do their economy research assignment. There were many hurdles and patience which awaits them and how they handle it tells who they are. On a bright sunny day, the lecturer gave the research assignment to all the students and we were required to form a group of 5 people. Hence, Amy, Crystal, Edwin, Reeve, and Kok Sheng formed their own small research group. Furthermore, Amy was appointed as group leader and she portrayed to be a responsible and dedicated leader. Through their group meetings, they decided to base their research about restaurant business in Klang Valley and Penang as their survey option. The group leader – Amy gave each member their task. Reeve and Kok Sheng was in charge making an appointment with the manager of Who’s Brain Coffee & Cuisine in Penang while they others tried their best to find some in Klang valley to do the interview. They went to Penang for a three day two night stay. Amy, Edwin and Crystal did most of the work since Kok Sheng and Reeve made several mistakes and were just loafing around enjoying themselves with food and entertainment. After they had came back from Penang, Amy ask Reeve and Kok Sheng to call the manager to reconfirm the appointment of both restaurants at Paradigm Mall but when they reach there to interview, one of the restaurant the managers was not around. Reeve and Kok Sheng ended up shopping and dining there instead while the others were busy interviewing the other restaurant. The assignment was due in three days. The hardworking trio got into a quarrel with the two. They had to do the interview themselves. Beside of that, during the compilation of the report, Reeve and Kok Sheng who had needed to hand in their parts to the group leader got FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  4. 4. themselves into huge trouble where they weren’t able to complete their task . The trio had to pitch in to help one another to finish the assignment where in the end they decided not to add in Reeve and Kok Sheng names into the report. The lecturer agreed. In the end, the trio ended up as great friends and helped each other through the ups and downs of their university life. Script FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  5. 5. As Friends form a Group Prepared by : Edwin Ngo Chew Woah Chyin Amy Wong Reeve Lim Drama Script : As Friends Form A Group The story begins on a fine morning where the lecturer is about to give out the assignment. Lecturer: Good morning students. I am going to give you an assignment now. It is a group assignment. So you have to form a group of 4 to 5 members. Your task is to study about FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  6. 6. traditional trades or businesses in Penang and in Klang Valley. You will need to focus your study on at least three examples of the same type of trade/business for your research i.e. three tailors or three barber shops in Kuala Lumpur or the Klang Valley. Students, you may also compare the same type of business in Penang and the Klang Valley. Now form your groups yourself and pass me the name list. The students begin to find their groups Amy: Hey, Crystal. Can I be with you to do this assignment? Crystal: Yeah, sure. Amy: Well. But now, we still have to find another 3 more persons to join us. Do you have any idea who should we choose? Crystal: I think it is better for us to choose people who are hardworking and responsible. Emmm… What do you think about the guys sitting behind us? Amy: Yeah, I think they don’t look half bad. They don’t seem to be the lazy type. Amy: Hi guys, have you join any groups yet for this assignment? Edwin: Not yet. We are still looking for 2 more people. Amy: Would it be okay with you guys if me and Crystal join your group ? Edwin: Yes sure, of course. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  7. 7. Amy: So, I will inform Mr. Woon that you, Kok Sheng, Reeve, Crystal and I are in a group of 5. Edwin: Thanks , nice to meet you Amy Amy: How did you know my name? Edwin: I know lot people . (being mysterious) Amy: Ok then , nice to meet you Edwin. The First Meeting Crystal: Hello guys, let’s go to the library to discuss our assignment now. By the way, where is Kok Sheng? Reeve: I called him just now. He has forgotten about our meeting. He just woke up and said he will be a little bit late. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  8. 8. Crystal: Okayyy…. So we will just start our meeting first. Edwin: I think it is better to have a leader so that our process can run more smoothly. Crystal: I think Amy can do it. Reeve: I am okay with that. Up to you, guys. Edwin: That’s a good idea! Amy: Thank you guys, I will try my best. Firstly, we have to decide which business trade we are going to do. I had skimmed the brief that was uploaded by Mr. Woon. Since Penang is famous for their food, I think food business is going to be easier for us to find and do our interview. What do you guys think? Crystal: Hey, that’s good, Amy! Edwin: I like that. Reeve: I agree. Anything. Amy: So, what kind of Food & Beverage business you guys are more likely to do? There are bakery, restaurant and hawker food we can choose from. Crystal: I suggest restaurant. The hotel we lived in Penang is located near to a few restaurants. Therefore, not only can we save our transport expense, we also can save time. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  9. 9. Reeve: I prefer to do research on hawker food. As there is also many hawker food in Penang, and all the hawker food is more cheaper compare to restaurant. Edwin: Yes, hawker food is a good idea too. But most of the hawker food owners are always busy. I don’t think they have time to entertain us let alone let us do the interview with them. I prefer to restaurant. It is because we can get the information more easily via internet. Amy: I agree with Crystal and Edwin. Furthermore, we can easily make appointment with them by calling or emailing compare to hawker stores who only provide their phone numbers. So, I think restaurant is the best option. Well now, I shall contribute the tasks to each of you before we leave. Kok Sheng: Hi guys, sorry that I am late. Crystal: Why now then you come? The discussion is almost done. Amy: Please be cooperative. Make sure you are on time for the next meeting. Kok Sheng: Alright, I am sorry again. Amy: Kok Sheng, we have already decided which business we are going to do for our research proposal that is restaurant business. Now, I shall continue to distribute the tasks. Firstly, Crystal and I are going to find the restaurant business in Klang Valley area whereas Reeve and Kok Sheng will base their research at Penang. As for Edwin, you prepare the questionnaire for us. Any objection? FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  10. 10. Kok Sheng, Reeve, Edwin& Crystal: Ok! In Penang Amy had arranged for the group to meet up at the hotel lobby around 9.00am on the next day we arrived at Penang. Reeve and Kok Sheng just came down to the lobby at 9.30am. Reeve: Morning! Amy: Do you know what time is it now? Both of you made us wait for you guys for 30 minutes! FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  11. 11. Kok Sheng: I am sorry, calm down. ( giving a puppy-dog face) Crystal: You two are just the worst! Edwin: Okay, let’s stop. We need hurry to do our interview now. It’s not the time to quarrel around. The other groups have already gone to do their research. Amy: Alright! Let’s forget about it. Let’s go. Kok Sheng and Reeve, please show us which restaurant you guys decided to go and the way to the restaurant. Kok Sheng: Reeve, take out what you have done on research. I did nothing. (laugh) Reeve: What?! I thought I search for the restaurants and you search for the way to go? Then what you have been doing? Crystal: Oh my… I am speechless about you guys. Amy: So..? We have no more time now. We will be late if we continue to discuss here. Crystal: By the way, do you guys did had made an appointment with them? Kok Sheng: Reeve..? Reeve: Uhh… Edwin: Relax, I did it. I told Reeve but I think he had forgotten. Amy: Well done, Edwin! So, we just Google search to find the place now. After 1 hour of walking in the city. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  12. 12. Reeve: Oh my.. It is so hot! Let’s take a rest. Kok Sheng: Reeve, you see! There is a stall selling red bean ice which is one of the most famous in Penang. Let’s go and eat now. Reeve: Good idea, bro! After 15 minutes Crystal: I think we are lost, Amy. Do you see that temple? I think we have past it for the last 15minutes. We are walking in circles. Amy: Yea, I think so too. I am searching for the way out now Edwin: Hey, where are Reeve and Kok Sheng? Crystal: I think they went for red ice bean? Amy: Edwin, call them now. Edwin: Hello, Reeve. Where are you now? We are looking for you two. Reeve: Well, we are finding you guys too! We are sitting in front of temple. Edwin: We’ll go there and find you two now. Amy: Hey, you two! Please let us know when you guys want to explore the streets. Don’t just walk away from the group without telling us. Crystal: We have wasted about 5 minutes finding you guys. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  13. 13. Edwin: Since there is not much time left, I think we need to take a cab to the restaurant as soon as possible. Reeve: Yea, great! After 8 minutes in the cab, we finally reached the restaurant-Who’s Bryan Coffee & Cuisine. Amy and Crystal interviewed the manager of the restaurant while Edwin took photographs of the progress and took notes down. Reeve and Kok Sheng were like mannequins; sitting there looking pretty. And so the Penang trip ended after 3 days. In the WhatsApp Group, Amy posted. Amy: Hey guys, I hope Penang was fun for you guys. Let’s do the other interviews soon. Crystal: Yeah! Penang was lots of fun! The manager in Who’s Bryan was so friendly and cute. He was so handsome. His sapphire eyes were sparkling right at me when we were doing the interview with him. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  14. 14. Edwin: His six packs were awesome! So, when are we going to do the next interviews. Amy: I think we should get it done as soon as possible. Crystal: Agree. Reeve: Hey guys, my phone been ringing non-stop with all these WhatsApp notification. What’s up? Edwin: Nothing much. We were just discussing about what to do for the upcoming interviews. Reeve: So Fast! I’m EXHAUSTED Crystal: You barely help us out! You and Kok Sheng were just loafing around. Amy: Hey Reeve, can you and Kok Sheng call up some restaurants to make appointments for us to interview them? Edwin: Speaking of Kok Sheng , where is he? Reeve: He is with me now in my room. Crystal: Well, make sure you two ask them when they are free and if they would allow us to do an interview of their business in a polite manner. Reeve: Fine! Okay, no problem. Edwin: Remember to tell Kok Sheng too. Do it together. Reeve: Okay! Sure, we’ll get it done. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  15. 15. Reeve and Kok Sheng search for some phone numbers of restaurants we were going to interview at Paradigm Mall online. Fortunately at their first two attempts, they manage to call up two restaurants and made an appointment at Paradigm Mall which was Italiannies Pasta Pizza & Vino and Chili’s Grill & Bar. The Second Meeting Amy: Hey guys, thanks for making the appointment. Crystal: At least they were worth somewhat useful. Edwin: Hey, let’s spread into two groups to do the interviews separately. It will be faster. Crystal: Hey, great idea man! Reeve: I’m with Kok sheng Kok Sheng: We pick Chili’s Grill & Bar. They have this Barbeque Rib that is so delicious. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  16. 16. Reeve: Oh yeah! (Drooling with his tongue sticking out) Amy: Okay, Crystal , Edwin and me will do the interview in Italiannies. Crystal: You know what, Italiannies has this awesome cheese cake and there is an offer for it in this month. Edwin: Yeah, let’s go try it! The Day of the Interview The two appointments were schedule on the same and at the same mall. At around 11 am, Kok Sheng took Reeve’s car to Paradigm Mall because they were leaving in Damansara while Edwin, Amy and Crystal who were living in the campus took the taxi to Paradigm mall instead. On the phone calling to Reeve Amy: Hey guys, let’s meet up later in campus to gather the data and information collected at around 1pm. Reeve: YA, SURE ANYTHING. (The music in Reeve’s car was blasting loudly, he barely heard what Amy was saying on the phone. Kok Sheng on the other hand was just goofing around in the car) As they arrive, they began doing the interview. Edwin, Amy and Crystal were able to smoothly do the interview with the Italiannies manager. They were able to gather the FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  17. 17. necessary information require to prepare the research report. On the other hand, Reeve and Kok Sheng were unable to do the interview because the manager wasn’t around. Reeve: Hey man, what do we do now? Kok Sheng: Chill dude! It’s not our fault. Let’s just enjoy our barbeque ribs here and go shopping for sports wears later. Reeve: Good idea. I’m starving. ( stomach grumbling) and I need a pair of sport shoes. At 1pm in Taylors University Lakeside Campus. Crystal: Hey where are they? Amy: I called them earlier to meet up at 1pm . Edwin: It must be the traffic jam. Crystal: Hey Amy, try calling them and see where they are? Amy is calling Reeve’s phone. There wasn’t any signal. No one was picking up the phone. They tried several times and it was already 2pm by then. Suddenly, Reeve called Amy’s phone. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  18. 18. “Phone ringtone ringing - It’s too late to apologize by One Republic Music Band.” Amy: Hello? Reeve: Hey, where are you guys? Amy: Are you joking? That’s what I am supposed to ask you two. Where in the world are two? We were supposed to meet up at 1pm and it is now 3pm according to my watch. Reeve: Really, you never told me about this? (Crystal took the phone from Amy and yelled at them.) Crystal: Wherever the heck you guys are; get your butts here immediately. The boys arrive in the campus around 3.30pm. Amy, Edwin and Crystal were furious and stared at them when they enter the discussion room in the library. Reeve and Kok Sheng: Hey what’s up? Did everyone have a good meal? We’re stuffed! Crystal: Just sit down, arguing with you two will only waste my breath. Edwin: Ya, you’re just two irresponsible slowpokes. Amy: Just sit! Reeve: Alright, chill down. You’re going to get wrinkles if you stress yourself too much. Kok Sheng: I see some wrinkles on your face , Crystal. (He exaggerated) FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  19. 19. Crystal: Do you think that’s funny, I’m going to get you later! I swear! Edwin: Calm down Crystal, don’t let him get to you. He is not worth your time. Amy: Whatever let us begin the discussion now? I need to go home early to do my laundries. Crystal: Alright, so to sum up everything we were able to gain useful information from our interview and we have compile the data and made a comparison table to differentiate the two business while you guys were gone. Edwin: Ya, we already did about 70% of the work. We just need the information collected from you guys. Amy: What did you guys gain from the interview? Reeve: Oh, we had barbeque ribs and big-mouth burgers at Chili’s. It was awesome! Kok Sheng: Ya, check out our new Nike-Air sports shoes. Doesn’t the design just look amazing! Reeve: You guys should have joined us. We had lots of fun! Crystal: What the heck? Amy is asking for the information you guys gain from the interview and yet you are showing off all this irrelevant details. Edwin: SHOW OFF! Amy: Just give me the list of information you gather. Where is the survey question? Reeve: Oh, we lost the paper. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  20. 20. Crystal: This is not the time to tell jokes, seriously. Kok Sheng: Oh we forgot to tell you Chili’s manager wasn’t around; so we ended up dining and shopping instead. Reeve: Ya, it’s a mall after all. Edwin: DINING? (Stress meter increase to 35%) Amy: SHOPPING? (Stress meter increase to 70%) Crystal: AHHHHHHHHH! (Stress meter off the chart – volcano eruption) Edwin and Amy try to cool Crystal down. Amy: Alright, we have to calm ourselves down. Edwin: I can’t believe I am teamed up with someone like them, Crystal: The online submission is due this Sunday; what are we going to do? Reeve: Chill guys, we just get the interview done tomorrow. Kok Sheng: You guys are so stress out; you are making me feel like I am an old man. Crystal: Just hold your tongue! Amy: Why didn’t you interview other restaurants? Don’t you guys have the list of phone numbers? I am sure there is at least one restaurant whose manager is around. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  21. 21. Edwin: I agree and why didn’t you call us when you found out that the manager wasn’t around. We could have arranged other restaurant to interview instead of just focusing on Chili’s Grill & Bar. Amy: Enough just let them be, we will just give them zero scores for the peer evaluation. (Whispering to Crystal and Edwin) In the end, Amy had to call up Chili’s Grill & Bar to arrange another appointment again. They manage to get the interview done the next day which they were able to meet up with the manager. The interview went smoothly but the three of them were still pissed at Reeve and Kok Shengs’ attitude. They were just three days before the assignment deadline. During the compilation of the report Amy: I have separated the task to each of you. Let’s get this done as soon as possible and go out for karaoke. Edwin: Yeah! I will get mine done tonight Crystal: Me too. I love karaoke. Reeve: Work again, I feel like sleeping. (Kok Sheng whisper to Reeve) Kok Sheng: Hey lets go pub tonight. Screw the assignment. It’s such a drag. Reeve: Hey nice idea man, we could just give my maid to finish it for us. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  22. 22. Kok Sheng: Hey nice idea, let’s call up that hot chick - Michelle Bella to join us. Reeve: Wow, I will call my class – Rachel to tag along. That night Edwin, Amy and Crystal manage to finish their work while using Skype to discuss about their task. They tried to contact Reeve and Kok Sheng to join in the chat but they wouldn’t reply their call. In the pub, Reeve and Kok Sheng party like wild animals. They got themselves quite drunk and ended up slapping some guy’s girlfriend. It turned into a huge fight where the police was involve. During the next morning Amy: Hello? Is Reeve there? Have you finish your part yet? Police Officer: Hello, is this Reeve’s parents? Amy: I am Reeve’s Friend – Amy. May I ask who this is? Police Officer: I am the head of the police department. Your friend Reeve got himself into a fight along with another boy name Kok Sheng. They are in being confined behind bars so that we could investigate this incident. Amy was shocked to found that Reeve and Kok Sheng got themselves in to such a huge mess. As a result, the three of them had to peach in to finish Reeve and Kok Sheng parts of FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  23. 23. the research report. As two days in struggling with compilation of the work, they manage to complete it and submit it on time. When they met the lecturer, Mr. Woon: So how was the assignment? Was it lots of fun to travel? Amy: Unfortunately, not sir. Mr. Woon: What’s wrong? Edwin: We decided to kick Reeve and Kok Sheng out of the group since they done none of the work. Crystal: Did you read the news? It was the headline in yesterday newspaper. Mr. Woon: I did. It would seem the boys got themselves into lots of troubles. It’s okay, I understand your situation. You guys did a great job in compiling this research report. Edwin, Amy & Crystal: Thanks Mr. Woon. The stories ends as the three of them became good friends through their university life where they always help each other out and would always be in the same group to finish their assignment. On the other hand, Reeve and Kok Sheng got themselves expelled from the university where their future is now a pitch black. Although the group of friends ended up becoming smaller, their bonds was further enrich in as they cherish every moment of their friendship. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  24. 24. THE END Thank you for reading =) Question 8 ,Chapter 12 – Small Group Communication List of concept used from this topic ( page 387-403 ) No. Effective Public Communication Concept 1. Conformity Pressure - Public compliance 2. Level of Creativity - Brainstorming 3. Cohesiveness 4. Group Size 5. Phases of Group Development 6. Individual Roles – Recognition 1)Conformity Pressure - Public compliance FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  25. 25. Definition: Between whether people change their thinking as result of hearing opinions different from their own or whether they say they agree with the group when in fact they disagree. (page 389) Example from the Script: Edwin and Reeve agreed with the others’ decision when deciding who will become the leader. They used this concept to avoid the unpleasantness of conflict. 2) Level of Creativity - Brainstorming Definition: When a group or individual creativity technique by which efforts are made to find a conclusion for specific problem by gathering a list of ideas spontaneously contributed by its member.(page 393) Example from the Script: During the first meeting, Reeve, Edwin, Crystal and Amy were brainstorming about which business they want to do for their business research. 3) Cohesiveness Definition: The total field of forces acting on members to remain in the group. It may also be considered in terms of loyalty and high morale of group members. ( page 399 ) FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  26. 26. Example from the Script: This concept is proof in the end where Edwin and Crystal were loyal to Amy as she was the leader and kept on maintaining the group morality where as Reeve and Kok Sheng did the opposite with their irresponsible ways. 4) Group Size Definition: Group size affects performance as well as satisfaction. A large group tends to take more time to reach decisions, particularly if unanimity is reform. As group size increase, a number of subgroups may form, and that these factions tend to polarize and to distract members from the problem at hand. ( page 403 ) Example from the Script: Through the task of finishing the assignment, Amy, Edwin and Crystal did most of the work. They could have finish their assignment earlier if it wasn’t for the delay by Reeve and Kok Sheng irresponsible attitude. Reeve and Kok Sheng has form themselves a sub-group where they always hang out which their irresponsible actions has start to polarize the group and making things more troublesome. 5) Phases of Group Development Definition: The phrases of group development provides a framework upon which group growth may be measured, provides a basis for making predictions about the group progress, and it also allows the leader to plan interventions aimed at affecting the group’s growth. Understanding this FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  27. 27. allows for the best predictions, and the best predictions allow for the best responses to the group. This is separated into four sections – Forming, Storming, Norming and Performing.( page 400 ) Example from the Script: (page 400-402) Forming – Amy and Crystal formed a team with Edwin, Reeve and Kok Sheng. Storming – Each members shown their own personality during the first meeting. Amy being appointed as the group leader gave good judgment and leadership. Edwin and Reeve got into a disagreement but shown acceptance of the idea. Crystal went along with the flow. Kok Sheng was seen to be irresponsible. Norming – As they were in Penang, Edwin and Crystal pitch in to help reduce the burden of the leader-Amy. Reeve and Kok sheng however named things troublesome by being irresponsible. Performing – In the end, Amy, Crystal, and Edwin did most of the work especially during the compilation of the report where they had to do Reeve and Kok Sheng parts of the report since they were behind bars. These shows that the trio were giving good performance in maintaining the group identity while the other two troublemakers weren’t. 6) Individual Roles – Recognition FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  28. 28. Definition: Calling the attention to oneself through boasting, reporting on personal achievements, acting inappropriate ways , fighting to keep from being place in an inferior position.( page 398 ) Example from the Script: Reeve and Kok Sheng boasted about having delicious meals and bought new shoes while the others were doing their work . References Bibliography Tubbs S.L. & Moss.S. (2003) Human Communication: Principles and Contexts, (11th ed.) Boston: McGraw Hill Hacker, D. (2004). APA Research Paper ( Shaw ). Boston : Bedford/St.Martin's 2004. Retrieved March 12, 2013 Perrin, R. Pocket Guide to APA Style (Vol. 4th). Lyn Uhl. Work Cited Scripts - Devision of The Writer Store. (2013). Retrieved from www.scriptmag.com: http://www.scriptmag.com/ Bajaj, R. (n.d.). Slide Share Present Yourself. Retrieved from www.slideshare.ne: http://www.slideshare.net/rajivbajaj/small-group-communication FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)
  29. 29. FNBE JAN 2013 Effective Public Communication [FCOM 0102] Edwin Ngo Keh Hui (0311493) Lim Choon Wah (0311265) Amy Wong Li Hui (0312406) Chew Woah Chyin (0310797)

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