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Amplexor Alfresco ECM Solutions Seminar - Adaptive Case Management using Workdesk
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Amplexor Alfresco ECM Solutions Seminar - Adaptive Case Management using Workdesk

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Amplexor Alfresco ECM Solutions Seminar - Adaptive Case Management using Workdesk by Tom Laureys (Amplexor)

Amplexor Alfresco ECM Solutions Seminar - Adaptive Case Management using Workdesk by Tom Laureys (Amplexor)

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  • 1. 1.
  • 2. Adaptive case management using Workdesk 2.
  • 3. Contents !   Trends in the DM Market !   Alfresco Workdesk ¬  ¬  Positioning and benefits Demo 3.
  • 4. Trends in the DM Market 4.
  • 5. Trends in the DM market !   Todo 5.
  • 6. 6.
  • 7. Alfresco Workdesk: Positioning and benefits 7.
  • 8. Alfresco Workdesk: Positioning and benefits •  •  •  •  •  e-Files and Case Management Integration with CRM, ERP, … Imaging/archiving/compliance/traceability Workflow/BPM Examples: contract management, legal case management, claims management, health records, HR file management Documentcentric applications •  •  •  •  Custom content apps Content services Behaviour and rules Permissions Enterprise Content Platform Enterprise collaboration Web Content and Experience Management •  •  •  •  •  •  •  •  •  Documents, forums, wikis, blogs Sharing Social features Mobile access Examples: project sites, knowledge sharing groups, intranets and extranets Web content publishing Mobile platforms Multilingual Branding 8.
  • 9. Alfresco Workdesk: Positioning and benefits Alfresco Workdesk Alfresco Share Alfresco Repository Web Content (WCM) 9.
  • 10. Alfresco Workdesk: Positioning and benefits !   Architecture Alfresco Share Alfresco Workdesk Office Workdesk Alfresco Repository Users & Groups Security & Access Control Content Model & Rules Content 10.
  • 11. Alfresco Workdesk: Positioning and benefits !   Key differentiators Agility & Usability solutions !  Business Role Management Who you are and your business role determines what application, content, and actions you see. !  Dynamic Folders & Views Folders and actions are dynamic, determined by your role in the process. 1 document can live in many views. !  Configuration Over Coding Alfresco Workdesk is designed to be configured to your specific business needs and processes. 11.
  • 12. Alfresco Workdesk: Positioning and benefits Standard Alfresco Share web & mobile views Dynamic folders & views Business Role Mgmt Alfresco Content Repository Workdesk enables you to see the right content, at the right time, based on your business role. HR Proc. Legal 12.
  • 13. Alfresco Workdesk: Positioning and benefits !   Dynamic folders 13.
  • 14. Alfresco Workdesk: Demo 14.
  • 15. Alfresco Workdesk: Demo !   Context ¬  ¬  !   Contract management solution for windmill operator Purchase contract for a new windmill Roles Contract Manager Legal Department Contract Administrator works with contracts approves contracts (simplified UI) creates and provides contract templates 15.
  • 16. Alfresco Workdesk: Demo !   Scenario Decision to Purchase Windmill Green Energy creation of contract Hurricane Windmills vendor sends contract via mail Green Energy prepare RFP Green Energy send RFP to vendor (Hurricane Windmills) Green Energy save received contract •  Get response to RFP •  Vendor sends Proposal •  Negotiations with Vendor •  Etc. Green Energy approve and sign contract 16.
  • 17. 17.