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Keys for success in using a Global Delivery Model - snec pmi april 29 2011

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Creating your customized process framework by adopting proven best practices for being successful in using a Global Delivery Model

Creating your customized process framework by adopting proven best practices for being successful in using a Global Delivery Model

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  • 1. Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    Keys for Success in using a Global Delivery Model
    Amit Unde, QPMP, MCA
    Presentation at South New England PMI Conference
    April 29, 2011
  • 2. What are we facing ?
    G L O B A L
    P R E S S U R E
    Agile
    S O C I A L
    P R O M I S E
  • 3. What are we facing ?
    G L O B A L
    P R E S S U R E
    C O N T R A S T
    Agile
    S O C I A L
    P R O M I S E
  • 4. Converting Noise to Melody
    Mix-n-Match practices and Tune to suit your organization
    Formal
    1
    Define Process Needs
    2
    Define Process Framework
    3
    Adopt Practices
    Informal
    Requirements
    Design
    Test
  • 5. Defining Process Needs
    Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    5
    • Closer interactions within stakeholders
    • 6. Continuous visibility in progress
    • 7. Cost effectiveness through global leverage
    • 8. Better quality at lesser overhead, and
    • 9. Faster response to change
  • Defining Process Framework
    Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    6
    CMM
    CMM
    Degree of formality changes as per
    the parameters
    Project Specifics
    Team Working Relationship
    Developer Expertise
    Formal
    SWIFT
    Scrum
    XP
    Informal
    Ad-hoc
  • 11. Let’s take an example
    Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    7
    Insurance Company – Quoting and Rating application
    Customer Experience
    • Interviewing process
    • 12. Education
    • 13. Multiple pricing options
    • 14. Sales process
    Rating
    • Per state business rules
    • 15. Discounts
    • 16. Interfacing with Multiple systems
    Gateway for other channels
    • Integration with aggregators
    • 17. Integration with agency systems
  • Defining Process Framework
    Agile
    Waterfall
    RUP/
    EssUP
    RAD
    Upfront
    Requirements
    • Freeze
    Inception
    Analysis and quick design
    Features
    Product Backlog
    • Stories
    Upfront
    Design
    • Freeze
    Elaboration
    Rapid Prototyping
    Planning
    • Time-boxing
    • 20. Planning poker
    Upfront
    Test Cases
    Solicit feedback
    Test Driven Development
    • Co-location
    • 21. Pair programming
    • 22. Refactoring iterations
    Implementation
    • Change Control
    Construction
    Refinement
    Continuous
    Integration
    Release Management
    Transition
    Testing
    Retrospection
    Independent Verification
    Show and tell
    Maintenance
  • 23. Defining Process Framework
    Agile
    Waterfall
    RUP/
    EssUP
    RAD
    Upfront
    Requirements
    • Freeze
    Inception
    Analysis and quick design
    Features
    Requirements
    ProductBacklog
    Upfront
    Design
    • Freeze
    Elaboration
    Rapid Prototyping
    Planning
    • Time-boxing
    • 27. Planningpoker
    Upfront
    Test Cases
    Solicit feedback
    Test Driven Development
    • Co-location
    • 28. Pair programming
    • 29. Refactoring iterations
    Implementation
    • ChangeControl
    Construction
    Refinement
    Continuous
    Integration
    Release Management
    Transition
    Testing
    Retrospection
    Independent Verification
    Show and tell
    Maintenance
  • 30. Defining Process Framework
    Agile
    Waterfall
    RUP/
    EssUP
    RAD
    Upfront
    Requirements
    • Freeze
    Inception
    Analysis and quick design
    Features
    Requirements
    Product Backlog
    • Stories
    Upfront
    Design
    • Freeze
    Elaboration
    Rapid Prototyping
    Planning
    • Time-boxing
    • 33. Planningpoker
    Upfront
    Test Cases
    Solicit feedback
    Test Driven Development
    • Co-location
    • 34. Pair programming
    • 35. Refactoring iterations
    Implementation
    • Phase wise development
    • 36. Change Control
    Implementation
    Construction
    Refinement
    Continuous
    Integration
    Release Management
    Transition
    Testing
    Retrospection
    Independent Verification
    Show and tell
    Maintenance
  • 37. Adopting Processes for Global Delivery
    Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    11
    1.Requirements Visioning
    Requirement detailing Scrum
    Requirement detailing Scrum
    ……
    ……
    Features
    Epics
    Stories
    4.Iteration (Sprint) Execution
    Wireframes
    Next Iteration
    Estimation & Planning
    Tracking
    Velocity
    Backlog
    Improvements
    3.Release Planning
    Daily
    Stand-ups
    Test Driven Development
    Identify iterations
    Define Scope
    Publish Initial Plan & Dates
    Automated Testing
    Showcasing
    Retrospective
    2.Architectural Blueprinting
    Continuous Planning
    Representative UML Model
    Framework / Common Services
    Enhancements
    Refactor
    Data Model
    Change Request
  • 38. Example of integrating practices
    Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    12
    Product Backlog
    Product
    Showcase
    Story
    Development Scrum
    Requirement detailing Scrum
    2 weeks
    Business Workshop
    ……
    Requirement detailing Scrum
  • 39. Example of integrating practices
    Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    13
    Product Backlog
    Product
    Story
    Development Scrum
    Requirement detailing Scrum
    2 weeks
    Business Workshop
    +
    Acceptance Criteria
    ……
    Requirement detailing Scrum
    Showcase
    Change Request
  • 40. Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    14
    Risks of global delivery
    Moving Target
    Lack of agility
    Quality
    CulturalGap
    Inexperience
  • 41. Confidential | Copyright © Larsen & Toubro Infotech Ltd.
    15
    Managing risks of global delivery
    Moving Target
    Lack of agility
    Upfront requirements
    Time-boxing/
    Change Control
    Smaller iterations, Smaller team
    Stand-up/Retrospection
    Changes are welcome !
    Show-n-Tell
    Quality
    Use of tools
    Continuous Monitoring
    Independent Verification
    CulturalGap
    Inexperience
    Architecture
    Blueprinting
    Cultural Assimilation programs
    Pair-Programming
  • 42. Thank You
    Amit Unde
    amit.unde@Lntinfotech.com
    Twitter : @amitunde
    Our Business Knowledge,
    Your Winning Edge.

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