Provance IT Asset Management Pack for Microsoft System Center

Provance IT Asset Management Pack for Microsoft System Center
1

Overview of “Customer” Requirements and Objectives
Provance IT Asset Management Pack Overview
Provance IT Asset Management Pack Demonstration
Questions and Next Steps
Session Agenda
2

3
Introducing Provance
Established 1997
Process-centric and ISO 9001 registered
Aligned with ITIL® and Microsoft Operational Framework (MOF)
Recognized by industry analysts as a leader in IT Asset Management
CITAM Certified
CSAM Certified
ITIL Expert
MOF Certified

Provance and Microsoft
Microsoft ISV Gold Partner
Microsoft System Center Service Manager Technology Adoption Program (TAP)
Provance IT Asset Management Pack released at MMS 2010
Microsoft System Center Alliance Partner
Featured in Microsoft keynote and breakout session presentations
4
TECHNOLOGY ADOPTION PROGRAM
Alliance Partner

Provance IT Asset Management Pack
5
Process Management Pack
Built on the Microsoft System Center platform
Enhanced IT Service Management
IT Asset Life Cycle Management
Software Asset Management and License Compliance

Service Manager: The Power Is in the Integration
Asset
Compliance & Risk
Incident
Problem
Change
Configuration Management DB
Portal
Forms
Workflows
Knowledge
Work Items
Configuration Items
Data Warehouse

Included with Microsoft Server Suite/ECAL license
Leverage deployment of System Center infrastructure:
Configuration Manager, Operations Manager and Active Directory
Synchronization and automation of IT Service Management and IT Asset Management through process integration and workflow
ITAM activities managed within SCSM Change Management
Common console provides consistent user experiences
Minimizes learning and support
Data Warehouse using SQL Server Reporting Services
Ease of report creation and distribution
Shared CMDB with System Center connectors
Eliminates integration and synchronization challenges
Provides powerful extensibility
Authoring tools
7
The Power of the System Center Platform

IT Asset Life Cycle Management
Control IT costs
Compare and reconcile purchased inventory with discovery information from SCCM and SCOM
Visibility and control of assets through entire life cycle
From procurement to disposal
Keep track of “out of band” assets
Stored, On Repair, Retired/Disposed, Non-IP
Manage asset deployment
By user, location and department.
Locate and analyze
8

Software Asset Management
Minimize software costs and maintain license compliance
Establish software inventory based on purchasing records
Assess inventory with deployment and usage information
Utilizes SCCM and/or SCOM data
Determine true up requirements and re-harvesting opportunities
Assign and track software by devices or users
CAL tracking
Allocate licenses by groups
9

Financial and Contract Management
Improves decision support with supplemental cost, contract and organizational information
Associate cost, contracts, leases, warranties and service agreements with assets
Supports contract negotiations and vendor retainment/selection
Supports refresh planning
Notifications and alerts on contract expiry
Facilitates optimized renewal and refresh planning
Avoid lease over run penalties
10

Microsoft - Provance Solution
License Compliance
Software Management
IMACD
Life Cycle
Vendor Management
Contract Management
Refresh Planning
IT Service Management
Actual asset deployment and usage based on auto discovery and metering
Planned or expected environment based on purchase and organizational information (e.g. user entitlement, s/w license agreements, etc.)
Actual
+
Planned
Supplementary detail on inactive assets (e.g. on order, warehoused, decommissioned, etc.)
Auto discovery and inventory of active assets currently in operation
Active
+
Inactive
Auto discovery of
network-connected assets
Tracks “non IP-aware” assets, such as telecom assets (handsets and faxes), devices (PDAs, cell phones) and non-IT assets (equipment racks, furniture)
Network
+
Out Of Band
Financial detail such as vendor, organization, location, contracts (warranty, lease, rental, maintenance, support) and cost
Operational asset detail, such as manufacturer, model, serial number, processor, memory, storage, etc.
Operational
+
Financial

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Provance IT Asset Management Pack for Microsoft System Center

by Amit Gatenyo on Nov 21, 2010

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Provance IT Asset Management Pack for Microsoft System Center — Presentation Transcript