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Lights Out Client Management And Optimization With SCCM & vPro
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Lights Out Client Management And Optimization With SCCM & vPro


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  • 1. Lights Out Client Management and Optimization with ConfigMgr & vPro: Reduce TCO while improving customer productivity and security
    Amit Gatenyo
    Infrastructure & Security Manager, Dario
    MRD – Windows Server & Security, Microsoft
    Tamir Peleg
    Intel® vPro Application Engineering and Marketing
    Intel Israel Design Center
  • 2. Session Objectives And Takeaways
    Session Objectives:
    Overview of Intel® vPro™ Technology
    vPro / ConfigMgr scenarios and how they extend customer value & ROI
    Easing Windows 7 Deployments with ConfigMgrand vPro
    Technical / infrastructure requirements to turn vPro on within ConfigMgr
  • 3. Intel® vPro™ Technology Overview
  • 4. What is Intel® vPro™ Technology?
    Intel® Core™2 Duo processor or
    Intel® Core™2 Quad processor
    Intel® Virtualization Technology
    Intel® Trusted Execution Technology
    Security and Manageability
    Manageability Engine3
    Non-Volatile Memory
    Intel® Active Management Technology3
    Intel® Virtualization Technology
    Network Access Independent of Operating System State
    Intel® Active Management Technology3
    Intel® vPro™ technology: security and manageability on the chip
  • 5. Benefits of Intel® vPro™ TechnologyRealized with software solutions
    Configuration Manager
    + Other Software Vendors
    Built-in manageability and proactive security
    even if the PC is off or the OS is inoperable3
  • 6. Built-In Manageability Reduces Deskside Visits
    Without Intel® vProTM technology
    Remote management capabilities unavailable when OS off or down
    Many software and hardware problems required deskside visits
    Visit to the troubled PC is about 10 times more expensive26
    Intel vPro technology management capabilities enable remote access even if
    PC is off
    Operating system unresponsive
  • 7. ROI with Intel® vProTM Technology: Built-in manageability reduces deskside visits Actual Customer Experiences
    Up to80% reduction
    Up to85% reduction
    Up to3.4 hours
    in revenue loss due to PC quickly remediated
    Value Space
    Read case study
    average reduction in end-user downtime per each diagnosis and repair incident
    Calgary Health Region
    Read case study
    in time-consuming deskside visits
    State of Indiana
    Read case study
    View video
  • 8. Increase Accuracy Reliability and Speed of Inventory Audit
    Inventory and compliance processes disrupted by user intervention and powered-down PCs
    Hardware-based remote access and persistent system information increases reliability and speed of inventory audit even if
    PC is off
    Software agent / OS unavailable
  • 9. Intel®vPro™ Technology Deployment Summary
    Resolved hardware and software issues
    Drove down energy costs
    Accelerated patch delivery and rapid inventory process
    Panyu People’s Hospital
    • Increased help-desk efficiencies by 27%
    • 10. Resolution times for HW/SW related problems reduced by 50%
    US Based Insurance Company
    • End-user productivity increased by 23% per incident
    • 11. IT expenses reduced by 15%
    Calgary Health Region
    • End-user productivity increased by 3.4 hrs per incident
    Calgary Health Region
    • Achieves 98% patch saturation in 4 hours
    US Based Insurance Company
    • Achieved a 97% patch saturation goal
    CSK Systems Corporation
    • Increased patch success rate to 90%
    Panyu People’s Hospital
    • Inventory costs reduced by 91%
    Calgary Health Region
    • Saved 2.7M kWH of energy over 4 years
    US Based Insurance Company
    • Estimated energy savings of 21,688 KWH over 4 years
    CSK Systems Corporation
    • Reduced CO2 emissions by more than 340,000 kg
    • 12. Reduced Power consumption by approximately 600,000 KWh
    Real World Examples – Real World Results
  • 13. Realizing the Value ofIntel® vPro™ TechnologywithMicrosoft® System Center Configuration Manager
  • 14. SNMP-enablednetwork device
    Intel® vPro™ TechnologyWith Configuration Manager; IT can:
    Wired / Wireless & independent of OS / Power state…
    Collect inventory / Audit information
    Perform remote diagnosis & repair
    Execute remote power management
    Powered off
    Powered on andworking properly
    Powered on butOS is down
  • 15. ConfigMgr 2007 Out of Band Features
    Setup & Configuration
    • Secure Setup & Configure AMT
    • 16. Zero Touch – Certificate Hash
    • 17. Zero Touch – In band via agent
    • 18. Ties to OSD w/targeting
    • 19. Discover On Demand
    • 20. Scheduled Discovery
    • 21. In band inventory via agent
    • 22. Audit Out of Band Access
    Remote Console
    Power Control
    • Scheduled Power On
    • 23. SWDist, SUM, OSD
    • 24. On Demand Power Control
    • 25. Wake, Restart, Shutdown
    • 26. Interactive via OOB Console
    • 27. Helpdesk or Break/Fix
    • 28. Serial over LAN
    • 29. Media Redirection
    • 30. BIOS password bypass
    • 31. Manual power control
  • Easy Setup and ConfigurationZero Touch configuration of Intel® vPro™ clients
    Setup & Config is just another ConfigMgr client agent policy
    Support for bare metal / no OS setup and configuration
  • 32. Remote Power Control at your Fingers Tightly integrated secure & reliable power control
    Remotely power-on computers in hibernation, sleep, or fully powered off states
    Remotely power-off/restart computers even when OS/Agent unresponsive
    Correlate power on events to software update deployments to ensure patch saturation
  • 33. Empowering your Help DeskReduce desk side visit and decrease end user downtime
    Remotely launch diagnostic tools or repair tools to troubleshoot, repair, or rebuild OS’s
    Remotely control access to BIOS configuration, interactive boot choices, and other pre-boot environment operations
  • 34. Configuration Manager & vPro Redirection, BIOS Access, Serial-Over-LAN
    Accessing and interacting with the BIOS remotely
    Launch diagnostic or repair tools troubleshoot & repair unresponsive Agent or OS
  • 35. On Demand System AccessReal time access to hardware and audit information
    Remotely view core system hardware inventory
    Access Intel® AMT internal logging
    Enhanced hardware inventory visibility
    Accessible independent of OS and Agent state
  • 36. Windows 7 DeploymentEasing Win7 deployments with vPro & ConfigMgr
    Extend remote deployment scenarios to incorporate
    Reboot via IDE-r
    Reboot to PXE service
    Automate deployments including drivers, software packages, and user data migration
    Increase deployment reliability with Intel vPro™ power control integration
    Configuration Manager
  • 37. Configuration Manager & vProExtending OSD scenarios to the out of band
    Enabling remote OS Deployments using media redirection
  • 38. Configuration ManagerSP2: Feature Summary
  • 39. ConfigMgr / vProTM TechnologyHigh Level Technical Overview of Activation Requirements
  • 40. Additional InformationConfigMgr 2007 requires…
  • 41. Intel® vPro™ Expert CenterConnecting Experts with the Community
    Providing an open dialogue between Intel and the IT community
    Using collaboration to raise the expertise level of the entire IT Community
    Reducing the integration time by sharing best known methods with discussion boards and blogs
  • 42. Additional Reading
    System Center Blog -
    Dario Blog -
  • 43. Summary
    The best of both worlds - In-band & Out-of-band management
    Wired / Wireless & independent of OS /Power state…
    Collect inventory / Audit information
    Perform remote diagnosis & repair
    Execute remote power management
    Next step – Check your environment! It’s possible you are almost there…
  • 44. Amit Gatenyo
    Infrastructure & Security Manager, Dario
    MRD – Windows Server & Security, Microsoft
    Tamir Peleg
    Intel® vPro Application Engineering and Marketing
    Intel Israel Design Center