System Center Operations Manager 2012 Overview

System Center Operations Manager 2012Technical Overview (CTP 2)
Amit Gatenyo
Infrastructure & Security Manager, Dario
Microsoft Regional Director – Windows Server & Security
054-2492499
Amit.g@dario.co.il
2012

Agenda
Operations Manager History
What is in SCOM 2012 ?
Operations Manager Infrastructure
Expanding the IT Pro’s Visibility
Network Monitoring
Application Monitoring
Simple and Powerful Visualizations
System Center Advisor
Demo

Operations Manager History

Operations Manager
2006
2004
2005
2007
2009
2011
2010
2008
SCOM 2007
R2 – CU1, CU2, CU3, CU4
MOM 2005
RTM
MOM 2005
SP1
SCOM 2007
RTM
SCOM 2007
SP1
SCOM 2007
R2
SCOM
2012

Audit Collection Service (ACS)
Device & ServerMonitoring
Out of the box HA
Proactive alertingaction response
Easy to scale out
Knowledge Management
Client Monitoring
Cross Plattform
Management Reports
Dashboards
Service Oriented
SLA Monitoring
Application Monitoring (AVIcode)
Network Monitoring
http://www.microsoft.com/systemcenter/en/us/avicode.aspx

Operations Manager Infrastructure

Disaster Recovery with Operations Manager
OpsMgr 2007 R2
Install Operations Manager 2007 from the installation media
After Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installation
Delete the Operations Manager database created from your OpsMgr installation in step 1
Restore the latest Operations Manager database created from your SQL backup
Restore the RMS encryption keys
Import any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backup
Install the Web console
Start the SDK service. Operations Manager will now be functional
OpsMgr 2012
Install Operations Manager 2012

SCOM 2007 R2 – Deployment Topology
Root Management Server
Provides the following services
Console access
Role based access control
Distribution of configurations to agents
Connectors to other mgmt systems
Alert notifications
Health aggregation
Group Calculations
Availability
Dependency Monitor
DB Grooming
Enables model based mgmt
Introduces the following customer challenges
Performance and scalability bottleneck
Single point of failure (for RMS workloads)
High availability requires clustering

What Has Changed in SCOM 2012?
SCOM 2012 Platform
R2 Platform
Parent child topology with the RMS as the parent and all other mgmt servers as children
A simpler peer to peer topology

Server Pool
Ability to distribute workloads across multiple Management Servers
Group Calculation
Availability
Distributed Monitor Health Roll up
DB Grooming
Notification
All Management Servers Pool

Management Server Changes

Topology Simplification
Challenges Addressed
Out of the box HA
Easy to scale out
Operational Database
Data Warehouse
Dependency Monitors
Availability
Notification
Group Calculation
X

Server Pool
Operational Database
Data Warehouse
X
Managed by Pool
Managed by a single HS

Simple dashboards enable 360 view in a single tool
Reliable information enables easy reconciliation of internal monitoring with end user experience
Personalized views provides relevant information
Consistent views across multiple interfaces
IT Pro Visibility
Reduced TCO of Management Infra
MTTR
Holistic view of Application Health
Simple and Powerful Visualizations decreasing time to value

Operations Manager 2007 SP1

Operations Manager 2007 R2

Operations Manager 2012

Network Monitoring

360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure
Consistent UX
(Console, Web, SharePoint)
End User Experience
(Synthetic Transactions)
Improved
CIO
(.NET, J2E)
New
Service Owner
Infrastructure Monitoring
(OS, SQL, IIS)
(Network)
New
Infra Owner
360 – Holistic View of Health

Network Monitoring Features
Out of the box discovery, monitoring, and reporting
Server to network dependency discovery
Multi-vendor support > 90 at RTM
Multi protocol support
SNMPv1/v2c/v3
IPv4 and IPv6
Robust platform for partners to build on

Network Discovery
Discovery is the process of identifying network devices to be monitored

Network Discovery – What’s Discovered
Connectivity
VLAN membership
HSRP groups
Stitching of switch ports to server NICs
Key components of a device
Port/Interface
Processor
Memory

Network Monitoring – What’s Monitored
Port/Interface
Up/Down (operational & admin status)
Volumes of inbound/outbound traffic
% Utilization
Drop & Broadcast rates
Processor
% Utilization
Memory
In depth memory counters (Cisco Only)
Free memory

Network Monitoring – What’s Monitored
Connection Health
Based on looking at both ends of a connection
VLAN Health
Based on health state of switches in VLAN
HSRP Group
Based on health state of individual HSRP end points

Network Monitoring – Additional Details
Support Resource Pools for High Availability Monitoring
Only certain ports will be monitored by default
Ports connecting two network devices to each other
Ports to which managed server is connected
User can enable monitoring for other ports if above is not sufficient

Vicinity Dashboard

Holistic View of App Health (Network Infra)
Vicinity Dashboard showing contextual Network Map
Summary Dashboard of Network Devices
See Network Device Details and Health

360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure
Consistent UX
(Console, Web, SharePoint)
End User Experience
(Synthetic Transactions)
Improved
CIO
(.NET, J2E)
New
Service Owner
(OS, SQL, IIS)
(Network)
New
Infra Owner
360 – Holistic View of Health

J2E in SCOM 2012
Supported Platforms in SCOM 2012:
Operating Systems
Windows only
Java EE Application Servers
WebSphere 6.1 & 7.0
WebLogic 10gRel3 & 11gRel1
JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD)
Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)

Java EE Monitoring Overview
JEE Application Servers
Automatic discovery
Availability monitoring
Performance Monitoring
Memory
Garbage Collection
Threads
Class Loader
JIT Compiler
JEE Applications
Automatic discovery
Application module discovery
Availability monitoring
Template based custom monitoring

Holistic View of App Health (App Monitoring)
Out of box App Discovery and Monitoring
Easy to understand Application failures via Resource View
Useful Dev information for efficient escalation
Increased time to value without custom MP authoring

Simple and Powerful Visualizations

Simple creation and customization of Dashboards through Templates and Widgets
Personalized Dashboards enable increased service owner efficiency and troubleshooting
Consistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers)
IT Pro Visibility
Reduced TCO of Management Infra
MTTR
Holistic view of Application Health
Simple and Powerful Visualizations decreasing time to value

Dashboards
Screenshots
demo

Consistent Experience – Desktop Console

Consistent Experience – Web Console
Desktop Console

Consistent Experience – SharePoint
Desktop Console
Web Console

System Center Advisor

Customer Challenges
Quickly resolving server issues
Improving server performance
Reducing server downtime
Properly configuring and maintaining servers to improve performance and reduce downtime
Incorrect configuration of servers often causes performance and availability issues
The right knowledge is hard to find and often out of date
Time lag between discovering issue and resolving
Difficult to find solutions and patches that can help resolve issue
Service outages expensive and painful
Today’s management products are often focused on detecting outages rather than preventing them

Advisor Architecture
Advisor Cloud Service
Uploaded data is analyzed
Alerts and recommendations added to customer portal
Analysis &
Aggregation
Web Site
End User
Knowledge
& Content
Collected
Data
Web Portal
Review alerts and solutions
Review configuration
Microsoft Customer
Support Services and Product Teams
Periodic download to customer
Updated rules
New configuration points
Daily upload from customer
Alerts
Configuration
Agents are installed on each server and run continuously
Internet connected servers upload data daily
Agents in private networks can route through an internet connected gateway
Collected data is written to a file for customer visibility
Private Network
Legend
Agent
Gateway
Customer Datacenter
Agent & Gateway

Roadmap and Licensing
Beta Release in Nov 2010
SQL Server content
RC release in March 2011
http://www.SystemCenterAdvisor.com
Available to all customers in US*
Additional SQL content & Windows Server content
RTW release is TBD
Target: H2 CY11
Available as a benefit of Software Assurance for supported server workloads
* Additional market support to be announced later in CY11

System Center Operations Manager 2012Technical Overview (CTP 2)
Amit Gatenyo
Infrastructure & Security Manager, Dario
Microsoft Regional Director – Windows Server & Security
054-2492499
Amit.g@dario.co.il
2012

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System Center Operations Manager 2012 Overview

by Amit Gatenyo on Oct 04, 2011

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