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Social Business Services in the Cloud Market Trend 2013 - 2018 Available on Researchmoz.us

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Enterprise organizations are challenged with adopting optimized social business practices while integrating global teams, driving innovation, and increased productivity.The promise of Social Business ...

Enterprise organizations are challenged with adopting optimized social business practices while integrating global teams, driving innovation, and increased productivity.The promise of Social Business Services in the Cloud is to transform customer information into a competitive advantage through a combination of insights and real-time customer experience/perceptions. Actionable information is derived through leveraging Big Data and related analytics.

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Social Business Services in the Cloud Market Trend 2013 - 2018 Available on Researchmoz.us Document Transcript

  • 1. Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018Overview: Enterprise organizations are challenged with adopting optimized social business practices whileintegrating global teams, driving innovation, and increased productivity.The promise of Social BusinessServices in the Cloud is to transform customer information into a competitive advantage through acombination of insights and real-time customer experience/perceptions. Actionable information is derivedthrough leveraging Big Data and related analytics. Deployment to date indicate great potential with revenueimprovements of 28% and 108% positive ROI.Despite great opportunities, deployment and operationalchallenges remain, including ensuring reliable and secure infrastructure, secured system, and networkmanagement. This research analyzes the enterprise social software platform market and cloud deploymentranging from SMBs to enterprise-level organizations. The report includes SWOT analysis and comparativeanalysis by vendor, product, and solution. The report provides forecast analysis and a view into the future ofSocial Business Services in the Cloud.Target Audience: Network operators Social networking companies Cloud infrastructure companiesEnterprise companies of all types Social and cloud application developers Key Findings: A landmarkyear for social/cloud in the enterprise, 2013 marks at least 50% of global enterprise will adopting socialcollaboration IBM is ranked number one among social platform vendors with considerable customer marketshare and will remain be the same The enterprise social and cloud collaboration software platformmarketplace revenue is predicted to reach US$ 5.9 billion by 2018 Worldwide enterprise collaborative ITspending is expected to grow at 26.1% CAGR representing an overall $ Trillion opportunity by 2018Companies/Organizations in Report: IBM, Salesforce, Microsoft, Yammer, NewsGator, Jive, Telligent,Socialtext, Mzinga, Communispace, Lithium, SucessFactors, Citrix, Oracle, Saba, Cisco, Orange, Accenture,Alcatel-Lucent, Dell, Siemens, Liveperson, LinkedIn, Facebook, Twitter, Ford, Satel Oy, Pt Bambu Desa,Ferring Italy, CME Federal Credit Union, American Family Insurance, Add Council & DDBtable Of Contents:1.0executive Summary62.0defining Social Businesses Services82.1types Of Social Business Service 83.0market Trend And Future Prediction93.1social & Cloud Computing Convergence93.2mobile Become The Governing Power Of Social Business103.3giant Vendors For Social Business Solutions Will Be Rocking Still 103.4new Stakeholders In Organizations103.5security And Compliance For Social Media Will Become More Importance10Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018
  • 2. 4.0social Business Services In Cloud Paradigm: An Overview 114.1linkedin: Online Recruitment Business 114.1.1benefit Analysis 114.1.2comparative Analysis With Facebook, Twitter, And Other Online Recruitment Business 114.2restaurant Business: A Case On Pt Bambu Desa 124.2.1solution 124.2.2benefits 134.3electronics & Telecom: Satel Oy Situation 134.4car Company: Ford Case134.4.1benefits 134.5ngos Leveraging Cloud 134.5.1overview And Benefit Analysis 134.5.2cloud And Convergence Trend144.5.3success Case: Climate Research Powered By The Cloud 154.5.4success Case: Advocacy Through Social Media 164.5.5success Case : Partners And Network Management In The Cloud Era175.0emerging Next Generation Opportunity195.1online Recruitment Business 195.2online Advertising 205.3software Development 205.4health Care 205.4.1combat Counterfeit Drugs 205.4.2growth In Pharmaceutical Industry215.5cloud Crm 215.5.1cloud Based Crm Service Vendors225.5.2ferring Italy Spa Implementation Case Of Cegedim Relation Managements Cloud-based MobileIntelligence ™ Crm Case 236.0swot Analysis Of Cloud Based Social Business Services256.1strengths & Opportunities 256.2weaknesses & Threats 266.2.1lower Cost For Mid-size Business Organization266.2.2enterprise Tool Customization 266.2.3security Issue276.2.4flexibility 276.2.5problem Of Identification 276.2.6adaption276.2.7corruption276.2.8transforming Traditional Business286.2.9legal Liabilities29Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018
  • 3. 7.0ecosystem Market Player Analysis 307.1vendor307.2cloud Service Providers307.3social Media307.4end Customer / Consumer 327.5software Manufacturer Companies 337.6government337.7telecommunication358.0vendor Analysis368.1ibm368.1.1ibm Smartcloud378.1.2ibm Smartcloud Orchestrator388.1.3ibm Connections And Ibm Notes And Domino Social Edition 9 398.2salesforce 408.2.1chatter408.2.2salesforce Social Crm428.3microsoft 448.3.1microsoft Office 365 And Connected Experience458.3.2public Cloud - Windows Azure468.3.3private Cloud - Windows Server And Systems Center 468.3.4microsoft Dynamics Crm Online 468.3.5sharepoint 2013 478.3.6microsoft Skydrive 488.3.7orange And Microsoft Cloud Partnership Case498.4yammer 508.4.1yammer And Office 365 518.4.2yammer And Sharepoint Server 528.5newsgator 528.5.1success Case With Accenture 548.5.2success Case With Cme Federal Credit Union 548.5.3success Case With American Family Insurance 568.6jive578.6.1jive Social Business Platform 578.6.2success Case Of Jive Social Intranet With Alcatel-lucent 608.6.3success Case With Liveperson628.7telligent 638.7.1success Case With Dell648.8socialtext668.9mzinga67Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018
  • 4. 8.9.1mzinga Omnisocial678.10communispace698.10.1full-service Solution698.10.2bullying Prevention Campaign Case With Ad Council And Ddb 708.11lithium728.11.1lithium Social Web: The Social Customer Experience Platform 738.11.2social Solutions For Marketing, Commerce And Support 748.12successfactors: An Sap Company 758.12.1successfactors Bizx Suite 758.12.2success Case With Siemens 768.13citrix 788.13.1goto Cloud Services788.14oracle Social Services808.15saba Poople Cloud818.16cisco Webex Social 839.0swot Analysis Of Key Enterprise Social Software: Webex Social Vs.yammer & Sharepoints Vs. Ibm Connections Vs. Jive Vs. Socialtext8510.0market Prediction And Analysis 2013 - 20188710.1cloud Solutions And Social Business Future In Next 5 Years8710.2social Cloud Solutions Framework Forecast In Next Five Years8810.3application Paradigm, Measurement And Collaborative Technologies In Next 5 Years 8910.4collaborative Enterprises It Spending Forecast 2013 - 20189010.5enterprise Social & Cloud Platform Market Revenue 2013 - 2018 9210.6vendor Solution Revenue Forecast 2013 - 20189210.7social Collaboration Platform Adoption Rate By Enterprise-level Organizations 2013 - 20189311.0conclusions And Recommendations 9511.1recommendation For Enterprise Social Software Platform Vendors9611.2recommendation For Enterprise Social Software Platform User Organizations 98About Us:ResearchMoz(http://www.researchmoz.us/) is the one stop online destination to find and buy market researchreports & Industry Analysis. We fulfill all your research needs spanning across industry verticals with ourhuge collection of market research reports.Contact:M/s Sheela,90 State Street,Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018
  • 5. Suite 700,Albany NY - 12207United StatesTel: +1-518-618-1030USA - Canada Toll Free 866-997-4948Email: sales@researchmoz.usBlog: http://researchmoz.blogspot.com/Website: http://www.researchmoz.us/Social Business Services in the Cloud: Market and Forecast Analysis 2013 - 2018