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Amazon Web Services in the Public Sector - AWS Washington D.C. Symposium 2014

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Teresa Carlson, VP for AWS World Wide Public Sector, provides an update on the global public sector business, with new customer numbers, a model for government cloud adoption and a discussion of the …

Teresa Carlson, VP for AWS World Wide Public Sector, provides an update on the global public sector business, with new customer numbers, a model for government cloud adoption and a discussion of the critical need for cloud computing as public sector customers seek to make the world a better place through their efforts to support world-changing projects, enable economic development, improve citizen services and engagement and transform education and research. The presentation also includes the announcement of the winners of the first City on a Cloud Innovation Challenge for local governments and their partners.

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  • 600+ governmental agencies and 2400+ educational institutions worldwide use AWS. These range from CDC to City of Melbourne among others.
  • Give multiple examples of how partners provide consulting services, implementation services, tools, hybrid solutions for enterprises, PaaS and SaaS solutions on AWS, security accreditation, enterprise tools,
    Point customers to partner exhibits
  • Note: This slides lists services that were launched in a given year.
    Add graphic – headed for more
  • You might have questions about security in the cloud, but our biggest and most conservative customers have found that we’re able to meet their security requirements, and often we can provide a better security profile than what they can deliver internally. The AWS cloud infrastructure has been designed and managed in alignment with regulations, standards, and best-practices including HIPAA and ISO 27001. Also, for organizations with sensitive workloads, GovCloud is a community cloud limited to U.S. persons only.

    Recently we announced AWS CloudTrail, a service that records API calls made on your account and delivers log files to your Amazon S3 bucket. CloudTrail provides increased visibility into AWS user activity that occurs within an AWS account and allows you to track changes that were made to AWS resources. This allows enterprises to run comprehensive security analysis, but better manage their governance and compliance efforts.
  • Halvorsen said the move to AWS is the "first case of the DON placing low-risk, public-facing data on a commercial server to save money“
    -FCW, 4/17/13 http://fcw.com/articles/2013/04/17/navy-site-on-amazon-cloud.aspx
  • Our data center footprint is global, spanning 5 continents with highly redundant clusters of data centers in each region. Our footprint is expanding continuously as we increase capacity, redundancy and add locations to meet the needs of our customers around the world.
  • Last year at this Symposium, we announced the availability of CloudFormation in the AWS GovCloud region. We listened to you and have added more capabilities in the console, the number of supported operating systems, new instance types and storage types and added support for those instance types and storage in both RDS and EMR. In addition, we have dropped prices for EC2, S3 and EBS! We will continue to focus on your requests as we bring new services and features into the region.
  • Why are we in this market?

    Well obviously, there is the revenue opportunity.
    But beyond that, there are two other reasons: government engagement can pave the way not just for public sector business, but for commercial business as well.
    And finally, our customers are mission-driven—they are working on projects that improve people’s lives. It’s important work and our services help get that mission accomplished much more quickly and cost effectively than they have ever been able to do before.

    I want to dive into each of these reasons for a moment.
  • Disruptive innovation – fail fast
    Agility – try many things, pick what works, build the airplane while flying it
    Capability – we innovate for you and also In the old world, capability was frozen in time
    Cost savings – more mission for the money

    In order for customers to access these benefits, here’s what we have seen work.
  • Queensland Govt
    US Intelligence Community
  • What builds culture?
    AWS Education
    AWS Training
  • Mission is happening – you don’t even know the IT is happening – it’s just there
    The result is more mission for the money
  • So that’s a lot of work – why are we doing this?
    Because we are paving the way for real change in the world
  • Our customers are mission-driven, so as citizens, as parents, as taxpayers, we can be proud of what we enable our customers to do. There are the obvious ways our work changes the world—through medical research, by changing the way education works—but also, we are helping to improve government and spur economic development around the world though open data and public/private partnership initiatives and by bringing services to places that might not otherwise receive them. I wish you all could have been with us at our public sector breakfast at re:Invent. Since you couldn’t, I want to share with you quickly the stories we heard from the stage.
  • Organizations cannot afford to be slow, but if you can ask an enterprise leader as to how long does it take to get a server for running a workload, the typical time frame is 10 to 18 weeks. In the cloud you can spin thousands of servers in minutes and experiment quickly. If the experiment doesn’t work out, you can spin down those instances and stop paying for them.

    This is a big difference from the old world. In the cloud, you can instantly spin up and down clusters, Petabyte size data warehouses and new production or dev. Environments. Everything changes with this kind of agility.
  • And finally, our customers are mission-driven, so as citizens, as parents, as taxpayers, we can be proud of what we enable our customers to do. There are the obvious ways our work changes the world—through medical research, by changing the way education works—but also, we are helping to improve government and spur economic development around the world though open data and public/private partnership initiatives and by bringing services to places that might not otherwise receive them. I wish you all could have been with us at our public sector breakfast at re:Invent. Since you couldn’t, I want to share with you quickly the stories we heard from the stage.
  • more than 25 million students collectively have written nearly 1 billion lines of code, with over 20 million students writing code in Computer Science Education Week (featuring “Hour of Code”) alone
  • The 5th strategy is migration and this requires a little more thinking. The National Democratic Institute, a nonprofit that promotes free and fair elections around the world, began with small projects and now has almost completed their full migration to the cloud. This has helped them to securely and reliably offer the tools necessary to their field teams working on the ground all over the world. Notre Dame migrated web apps to the cloud to deal with the spiky workloads they saw during major events and, as an added benefit, they were able to dramatically improve their disaster recovery strategy.
  • Amazing opportunity – campaign featured on the Google homepage
    Can often be the kiss of death
  • Does moving to the cloud make sense for you?
    Can your business benefit from the nature of the Cloud?
    At PBS we have natural ups and downs
  • One of the struggles we had at PBS when moving to the cloud was thinking in new ways
    Often we have inherent biases in the way we think of our solutions, and some of those are practically subconcious. Going to the cloud allows you to question and challenge how you’ve always done things in the past.
    This isn’t to say that all thinking has to change, but the cloud enables creates strategies and obsoletes others
    Limits of technology are still present, but different
    For example, Information security is still critically important. Moving to the cloud does not give you a pass on following industry best practices
    One of the most important benefits that PBS gets is flexibility
  • Take a look here and look at our typical traffic trends
    Notice that on a typical weekday, we get an early morning spike
    Presumably kids checking out the latest Daniel Tiger
    And then a dip while folks and kids go to work or school
    But when they come home again, we see another spike in traffic as people do their evening entertainment
    Finally, the wee hours of the morning, there is very little traffic – as little as one sixth of the peak traffic

    In a traditional datacenter, I would have to provision for the peak load, but with ec2 I can easily scale up and down – saving PBS money in the down time and ensure high-quality service during peak times
  • During Downton Abbey, we got loads of x13 the idle usage and x3 the normal peaks
    PBS Kids is even more extreme

    And then we get to the special events. You remember the latest season of Downton Abbey?
    We saw loads over 13 times the idle periods and three times the peak periods
    Scaling with EC2 allowed us to handle this traffic without a 6 month provisioning lead time for hardware
  • Remember it’s pay as you go
    So we can stop using a product anytime we wish
    Start looking for cloud based vendors that can keep up with *you*
    New stuff is coming all the time

    Questions
    Will this make our services faster?
    Will this make our operations leaner?
  • And finally, our customers are mission-driven, so as citizens, as parents, as taxpayers, we can be proud of what we enable our customers to do. There are the obvious ways our work changes the world—through medical research, by changing the way education works—but also, we are helping to improve government and spur economic development around the world though open data and public/private partnership initiatives and by bringing services to places that might not otherwise receive them. I wish you all could have been with us at our public sector breakfast at re:Invent. Since you couldn’t, I want to share with you quickly the stories we heard from the stage.
  • Users don’t need to download data via ordering systems, etc…
    Code examples and snippets of both data usage and modeling
    Presentations by “experts”.
    Group results may be quickly shared
  • Amazing group of judges from government, academia and associations—all of whom are invested in the idea of helping cities to be the true hub of innovation.
  • Great group of finalists – applications ranged from environmental and energy issues to healthcare; from innovative policing to traffic management. We had entries in education, mapping, urban renewal…really it was staggering.
  • HunchLab – a predictive policing app that helps departments put their resources in the right place at the right time, by Azavea
    N_SIGHT IQ – a water management application that helps utilities share real-time data about water usage with citizens to help them conserve water – created by Neptune (not present)
    NuCivic Data – an open data platform to help cities share information with their citizens and employees to solve problems and better understand their cities, created by NuCivic
    eProperty Plus – an application to help land banks better cope with the problem of abandoned and blighted properties, distributing grants and tracking progress in urban revitalization, created by STR
  • In midsized local governments, we had great finalists from all over the world.
  • Cloud Disaster recovery –
    previous solution only accounted for critical – not important – city systems; backup was just two blocks away – but it would have cost 200k to move it; Using AWS meant they could migrate their disaster recovery from traditional, expensive, premises-based, manual fail over to an automated, pay-as-you-go, cloud-based fail over model.
  • These were so good, we decided to award 3:
    First …
    London City Airport – this is an “internet of things” solution that helps travelers navigate the airport and gives them useful information and services like which security line to go through and when, where to get food (and online ordering for quick pickup), pedestrian congestion and delays.

    San Francisco Property Map – brings together all of the information that citizens, businesses and governments need about properties within San Francisco to help them achieve their goals

    New York City Dept of Transporation – submitted 4 applications – all amazing – helping people find all of the different ways around the nyc streets, assisting with efficiency and safety during road construction, providing parking regulations and assiting in the cleanup after SuperStorm Sandy.
  • And finally, our customers are mission-driven, so as citizens, as parents, as taxpayers, we can be proud of what we enable our customers to do. There are the obvious ways our work changes the world—through medical research, by changing the way education works—but also, we are helping to improve government and spur economic development around the world though open data and public/private partnership initiatives and by bringing services to places that might not otherwise receive them. I wish you all could have been with us at our public sector breakfast at re:Invent. Since you couldn’t, I want to share with you quickly the stories we heard from the stage.
  • Here are a few examples- NASDAQ has a number of market operations applications. They analyze this data in the AWS cloud during the night time and move it back to their on-premises application during the day-time for their users to leverage. Or Nokia, which had a data warehouse on-premises, which was hard to manage and fragile. They now run their data warehouse on AWS, where queries run twice faster at half the costs.
  • And finally, our customers are mission-driven, so as citizens, as parents, as taxpayers, we can be proud of what we enable our customers to do. There are the obvious ways our work changes the world—through medical research, by changing the way education works—but also, we are helping to improve government and spur economic development around the world though open data and public/private partnership initiatives and by bringing services to places that might not otherwise receive them. I wish you all could have been with us at our public sector breakfast at re:Invent. Since you couldn’t, I want to share with you quickly the stories we heard from the stage.
  • Created a research platform on AWS meant to solve hard problems in areas like
    Autism research
    Cancer research
    Advanced materials
  • The new campus classroom can look like this by reimagining edu… it is your bedroom. Or the commuter rail. Students become learners. Rather than getting bored to tears at 8AM in the classroom, they watch videos and interactive exercise in their dorm room, then come into the classroom for in-person discussion with the professor. This is the blended model of learning.

    Did you enjoy dragging yourself to class at 8AM in the morning? We are seeing maximum downloads between midnight and 2AM.

    Our millenial learner is different today. Let me tell you a story. Teenlish.
  • Countries and territotries
  • The blended class can produce good learning outcomes as our prelim results show. Took an edx class at SJSU. We are expanding to 11 cal state campuses next semester.

    Interestingly the blended model, yields an appealing business model for MOOCs… license courses like next generation textbooks to universities where profs can use them as a new tool in their teaching arsenal. Increases their choices.

    So how can technology help us reimagine edu? I will give you 4 examples of why we can improve the quality of education.
  • 2.6 Billion events to date.
    27.5 Million events per week on average
  • We’re a different type of company.
  • Transcript

    • 1. AWS Government, Education & Nonprofits Symposium Washington, DC June 24-25, 2014 Amazon Web Services in the Public Sector Teresa Carlson Vice President World Wide Public Sector
    • 2. Thank you … for being part of this wave of disruptive innovation!
    • 3. Strong growth and adoption 800+ government agencies 3000+ educational institutions 10000+ nonprofit organizations
    • 4. Used by Government Agencies & Educational Institutions Worldwide
    • 5. 2008 2009 2010 2011 Amazon EBS Amazon SNS AWS Identity & Access Management Amazon RDS Amazon VPC Auto Scaling Elastic Load Balancing Amazon ElastiCache Amazon SES AWS CloudFormation AWS Direct Connect AWS Elastic Beanstalk GovCloud Amazon SWF Amazon Route 53 Amazon Redshift Amazon Glacier Amazon Dynamo DB Amazon CloudSearch AWS Storage Gateway Amazon CloudTrail Amazon CloudHSM Amazon WorkSpaces Amazon Kinesis Amazon Elastic Transcoder Amazon AppStream AWS OpsWorks AWS Data Pipeline AWS Rapid Pace of Innovation 20132012 Since inception AWS has: • Released 839 new services and features • Introduced over 35 major new services 2014 *as of May 31, 2014 Amazon CloudFront
    • 6. Standout releases for public sector • Amazon WorkSpaces • Operating Systems/GovCloud: RedHat Enterprise Linux and SUSE Linux • EBS General Purpose (SSD) volume type (aka GP2) allows for a much cheaper, more “democratic” across-the board improvement in block storage performance Security-related features • Server-side encryption for EBS and key RDS database engines: Oracle and Microsoft SQL Server. • ELB access logs • S3 encryption with customer-supplied encryption keys • VPC peering capability • CloudTrail (API logging/auditing) • Secure direct access to services (S3, DynamoDB, etc.) from mobile and web applications • Security & data management: granular access control enforced by IAM Federal Compliance • FedRAMP Agency ATO for core services in all US Regions + GovCloud • FedRAMP Agency ATO for Redshift • DoD CSM Levels 1-2 ATO
    • 7. Architected for Enterprise Security Requirements Certifications and accreditations for workloads that matter AWS CloudTrail - AWS API call logging for governance & compliance Stores data in S3, or archive to Glacier Log and review user activity
    • 8. Scale & Innovation… … Drive Costs Down Invest in Capital Invest in Technology Improve Efficiency Reduce Prices Attract More Customers 43 price reductions across AWS since our launch in 2006 Our Price Reduction Philosophy
    • 9. AWS Helps Government Cut Costs “We are in the process of putting most of our public-facing data in an Amazon cloud service,” said Terry Halvorsen, the Chief Information Officer of the Department of the Navy, in a keynote at Meritalk’s Data Center Brainstorm event Thursday. Halvorsen said the move could save the Navy as much as 60 percent versus the cost of managing that data in its own data centers. -Data Center Knowledge, March 14, 2014
    • 10. AWS Global Infrastructure 10 Regions including GovCloud US 26 Availability Zones 51 Edge Locations
    • 11. AWS GovCloud (US) • Isolated AWS Region designed to allow U.S. government agencies and customers to move more sensitive workloads into the cloud by addressing their specific regulatory and compliance needs • Built for Controlled Unclassified Information (CUI), Unclassified, Export Control, Privacy, Financial, and other more sensitive data workloads (including ITAR)
    • 12. AWS GovCloud (US) – Since 2013 Symposium Amazon EC2 • M3 Instance Types • EBS-Optimized Instances Amazon Elastic Block Storage (EBS) • Provisioned IOPS • General Purpose (SSD) Volumes AWS Management Console • EMR • CloudFormation Amazon RDS • T1.micros • M3 Instance Types • Provisioned IOPS Amazon Elastic MapReduce (EMR) • M3 instance types $$ 19 launches In 2014 to date
    • 13. Case Study Organizational Benefits • The US Centers for Disease Control and Prevention’s (CDC) mission is to improve public health. • Providing awareness for all health-related threats and to support responses to these threats at the national, state, and local level. • The CDC re-launched BioSense 2.0 on Amazon Web Services in AWS GovCloud (US) and other Regions using Amazon EC2, Amazon S3, Amazon EMR, and Amazon SES. • Needing to avoid purchasing expensive hardware and software, the organization turned to AWS for its low cost, pay-per-use model, high availability, as well as security and compliance practices. • The CDC leveraged service-level security features in AWS GovCloud (US) to meet the confidentiality, availability and integrity security controls needed to obtain a FISMA Moderate Level ATO CDC BioSense 2.0
    • 14. Why Does the Cloud Matter to Public Sector? Pave the Way for Disruptive Innovation Make the World a Better Place
    • 15. Paving the way What do public sector customers need? • Disruptive innovation • Agility • Capability • Cost savings
    • 16. Evolution of cloud adoption in government Policy
    • 17. Phase 0 – Stated Policy “Cloud First”
    • 18. Evolution of cloud adoption in government DefinitionPolicy
    • 19. Phase 1 – Standard Definition
    • 20. Evolution of cloud adoption in government Security and Compliance DefinitionPolicy
    • 21. Phase 2 – Security & Compliance
    • 22. Evolution of cloud adoption in government Security and Compliance Procurement DefinitionPolicy
    • 23. Phase 3 – Cloud-Friendly Procurement Department of Interior Foundation Cloud United Kingdom G-CloudDept. of Treasury Public Cloud Web Hosting Services US Communities Texas Dept. of Information Resources contract Navy SPAWAR US Intelligence Community
    • 24. Evolution of cloud adoption in government DefinitionPolicy Security and Compliance Procurement Culture
    • 25. Evolution of cloud adoption in government Security and Compliance Procurement Culture Broad Adoption DefinitionPolicy
    • 26. President’s FY2015 Budget Request • Greater emphasis on the utility-based model of cloud computing • FedRAMP highlighted in budget language as the Administration pushes for further adoption of cloud • Federal data center consolidation still a priority, but more focus on agile IT services
    • 27. Paving the way for… Real change
    • 28. Make The World a Better Place • Support world-changing projects • Enable economic development • Improve citizen services and engagement • Improve research and education
    • 29. When You’re Changing the World, You Can’t Afford to be Slow… Add New Dev Environment Add New Prod Environment Go Global in Seconds Add 1,000 Servers Remove 1,000 Servers Deploy 1 PB Data Warehouse Shut down 1 PB Data Warehouse AWS: Resources in Minutes Old World: Resources in Weeks Everything changes with this kind of agility and speed
    • 30. Increased agility has become the #1 reason organizations use the AWS cloud
    • 31. Make The World a Better Place 1. Support world-changing projects 2. Enable economic development 3. Improve citizen services and engagement 4. Improve research and education
    • 32. What better way to change the world… Code.org ran a worldwide “Hour of Code” More than 20 million youth coded on their website in a single week, with a peak load of 330,000 concurrent users “Running on the AWS Cloud gave us the elasticity to keep the website running when traffic spiked from zero to 20 million coders during campaign week, and then scale back efficiently. AWS was fantastic.” -Geoffrey Elliott, Code.org
    • 33. Ensuring democracy… Migration of core business applications for secure global access, reduced costs, focused resources and improved availability "The driver really was the ability to be responsive. The way we did that was to move to the cloud.“ -Chris Spence, CIO National Democratic Institute
    • 34. Helping Nonprofits Achieve Scale and Reach "Working hand in glove with AWS, LeanIn.Org's development team was able to re-architect the site over a 64- hour period to ensure it would stand up to 200 click-throughs per second." -Rachel Thomas President, Lean In “Ban Bossy” campaign Featured on Google home page and stayed up!
    • 35. Public Broadcasting Service Edgar Roman Senior Director
    • 36. AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014 emroman@pbs.org How PBS Learned to Love the Cloud Edgar Roman
    • 37. PBS 5 Years Ago • Central Data Center • Fixed network bandwidth • Fixed CPU capacity • High maintenance overhead
    • 38. PBS Today • 342 million videos viewed across PBS' web and mobile platforms in March 2014 (81% on mobile) (Google Analytics, 3/2014) • Over 33 million unique visitors to PBS sites in March (Google Analytics, 3/2014) • In March, streaming on PBSKIDS.org accounted for 38% of all time spent watching kids videos online. (comScore Video Metrix, 3/2014)
    • 39. Analyze and Focus on your Core Business
    • 40. Amazon EC2 Amazon RDS Amazon SWF Amazon S3 Amazon Glacier Amazon CloudSearch CloudFront
    • 41. Question the ways you’ve always done it
    • 42. Typical Load for a Week (pbs.org) un Mon Tue Wed Thu Fri Sat
    • 43. Typical Load for a Week (pbs.org) un Mon Tue Wed Thu Fri Sat
    • 44. Continuously review costs vs needs
    • 45. Don’t be afraid to try new things (and fail)
    • 46. PBS competition • Viewer’s ever increasing demand for more • Incredible shrinking attention span • Eyeballs are a ‘Game of Inches’ – We are always looking for inches to claw
    • 47. Closing Thoughts “It never gets easier, you just go faster. To put it another way, training is like fighting with a gorilla. You don’t stop when you’re tired. You stop when the gorilla is tired.” - Greg Henderson
    • 48. AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014 Thank You emroman@pbs.org Edgar Roman
    • 49. Make The World a Better Place 1. Support world-changing projects 2. Enable economic development 3. Improve citizen services and engagement 4. Improve research and education
    • 50. Public/private engagement for economic development • Geospatial collaborative environment • 80+ participating agencies • 30+ new services developed • 100M+ users of the service
    • 51. First Government-Wide National Intelligent Map Portal • Integrated map system for government agencies to deliver location-based services and information • Multi-agency collaboration Collaboration and Innovation Powered by AWS • 150 Million Hits per month • Creates an environment for citizens, private sector, and community to collaborate • Significantly reduce cost by 60% • Enables development of a wide range of innovative applications, services via API • Powers more than 100 government GIS Website and Apps “AWS has helped my organization to provide better service availability and handle higher traffic load at a lower cost” -Chan Chin Wai, CIO, SLA One Nation, One Map
    • 52. AWS Government, Education & Nonprofits Symposium Washington, DC June 24-25, 2014 Tsengdar Lee NASA
    • 53. 54
    • 54. OpenNEX Workshops and Challenges 7/1 – 11/15/2014 • Virtual Workshop teaches how to use OpenNEX AMIs and Public Data sets on AWS. • Collaborate within arms length - Users work with vm templates including prepackaged tools, they instantiate, extend and own accordingly. - Core data is read only public data sets on S3 • Bring citizen scientists together around data, services and knowledge • Extract more value out of assets, i.e. data and knowledge, via the group
    • 55. Announcing… Finalists and Winners Partners in Innovation Best Practices Award
    • 56. Judges • Pete Reynolds, Future Cities Catapult • Scott Case, Main Street Genome • Mayor Christopher Coleman, Mayor St. Paul, MN and President of National League of Cities • Joe Dignan, Former Chief Analyst- EMEA Public Sector, Ovum • Ed DeSeve, Former Special Advisor to the President for Recovery Implementation • Elliot Gerson, the Aspen Institute • Dr. Gerald Gordon, Fairfax County (Virginia) Economic Development Authority • Bill McCluggage, former Chief Information Officer of the Irish Government • Dr. Glenn Ricart, US Ignite • Sonal Shah, Former Deputy Assistant to the President and Director of the first White House Office of Social Innovation and Civic Participation • Bob Sofman, Code for America • Dr. Mark Thompson, Cambridge Judge Business School, UK
    • 57. Partners in Innovation - Finalists • DKAN • eProperty Plus • Foodborne Chicago • GrupoTX • HunchLab • KAI Square • LeanCiti • Living PalnIT Urban Operating System • Magnus Project • MassKnowtify • MathsTab • Michigan Health Connect • N_SIGHT IQ • Open Project • Ping4Alerts! • SpotCrime • Urbanflow Engine • Vertext City
    • 58. Partners in Innovation - Winners
    • 59. Best Practices Finalists – Mid-Sized • Market Square – Almere, Netherlands • Cloud Disaster Recovery – Asheville, NC • Clean City Waste Management – Tel Aviv, Israel • jig.jp – Sabae City, Japan • Websites - Santa Clarita, CA
    • 60. Best Practices Award – Mid-Sized “Here's the bottom line: we have a modern disaster recovery solution in the cloud. It's inexpensive; we didn't have to build another DR center or infrastructure; and, regional problems like Hurricane Sandy -- or unforeseen power outages, or earthquakes -- won't affect our solution. We're going to be adding other important systems as the need arises”
    • 61. Best Practices Finalists - Large • History Centre – Dorset, England • GIS - Douglas County, Nebraska • Public Works and Engineering – Houston, Texas Internet of Things – London City Airport – London, England • Mobile Apps – Dept of Transportation – New York City • Voter Information Center - Rhode Island • Property Information Map - San Francisco, California
    • 62. Best Practice Award - Large
    • 63. Make The World a Better Place 1. Support world-changing projects 2. Enable economic development 3. Improve citizen services and engagement 4. Improve research and education
    • 64. Turning Government Data into Real Insight Scalable web application Big Data Analytics and Collaboration Rapid deployment of analytics engine Redesigned portions of Healthcare.gov Post “flash crash” forensics on EC2 Collaboration platform for SEC Mining social media for early warnings of food and drug safety issues on accelerated timeline Healthcare.gov
    • 65. Make The World a Better Place 1. Support world-changing projects 2. Enable economic development 3. Improve citizen services and engagement 4. Improve research and education
    • 66. What is AWS Marketplace? AWS app store for customers • Broad selection, over 1500 listings - IT and business titles for Enterprise production, simple pricing and reviews • Free Trials of selected production software – low risk pilot – AWS infrastructure charges still apply • Instant fulfillment using 1-Click and Cloud Formation • No overprovisioning, use only what you need, pay with integrated AWS procurement/billing • Seamless license management and ‘compliance by default’ • Deploy in minutes, not weeks • Use vetted, tested, secure products
    • 67. What is AWS Marketplace? AWS sales channel for Partners • Customers of all sizes – F500 and SMB • Access to hundreds of thousands of AWS customers, from Enterprise to SMB • Hourly pricing and free trials remove risk for customers - enable Partners to run fast, production environment PoCs with customers • Reduce sales cycles from months to weeks (or days) • ‘Paperless’ contracting for customers • Provide software bits and pricing – we will do the rest
    • 68. What are we announcing today? Education & Research: A new category of software for Public Sector! • Broad selection of products focused on the specific needs of EDU customers • Education and Research products already listed in the category include: • Canvas, Moodle, MATLAB, Adobe Connect, and others • Industry-leading products in Education and Research will actively be added to the category moving forward
    • 69. Accelerating Research University of Chicago needed a cost-effective way to provide big-data analysis to labs around the world while providing always-on service. The university now hosts its Globus Transfer service on AWS, helping more than 12,000 users to move data with 99% availability. “AWS has helped us scale up and lower the cost of doing analysis.” - Ravi Madduri, Research Fellow and Project Manager
    • 70. Improve Education and Break the Mold Migrated public facing web properties with large bursts of traffic from 38,000 visitors to 150,000 a day Improved disaster recovery, handled major event spikes in usage and 40% less expensive
    • 71. Anant Agarwal CEO
    • 72. Reinventing Education Anant Agarwal @agarwaledu edX.org
    • 73. Photo credit: Piotr Mitros
    • 74. The New Classroom?
    • 75. Expand access to quality education Advance research Improve on campus education edX is a non-profit venture
    • 76. 155,000 Students Enrolled in First Course 7,157 Certified8,240 Took the Final 9,318 Passed the Mid-Term10,547 Made it the Mid-Term 26, 349 Tried the First Problem Set 154,763 Registered for 6.002x Circuits and Electronics
    • 77. Who are edX learners?
    • 78. 2.5MM Learners 196+ All Countries 5MM Course Enrollments 200 Courses English, French, Mandarin, Hindi 50 Institutions 150+ Blended Classes 15,000+ Enrollments The edX Impact
    • 79. 8 0 edX Open Sourced
    • 80. Anatomy of an edX Online Class – Active Learning Learning and retention is related to the depth of mental processing. - Craik and Lockhart 1972
    • 81. Improving on Campus Education– Preliminary Findings San Jose State University FALL 2012 COMPARED TO SPRING 2012 Course retake rates drop from 41% to 9% Success in Spring 2013 and Fall 2013 too Source: San Jose State University Davidson College of Engineering
    • 82. Research Data – Learner Events on edX * Not including data from first run of 6.002x
    • 83. Philip Guo (pg@edx.org) How long should videos be? Four edX math/science/CS courses in Fall 2012 Across MIT, Harvard, Berkeley courses 862 videos 5,265,833 watching sessions 8 4
    • 84. Customer obsession 1 Invention 2 Long-term thinking 3 Some final thoughts about Amazon… A Faster, Cheaper and Better Path to a Better World
    • 85. AWS Government, Education & Nonprofits Symposium Washington, DC | June 25, 2014 Thank You! Enjoy the rest of your day

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