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Building a "Cloud Ready" IT Team

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AWS Summit 2014 Melbourne - Breakout 6 …

AWS Summit 2014 Melbourne - Breakout 6

How do you change business processes and bring about a change within your organisation to take advantage of the pay as you go model? Organisations, People, Procurement Processes are all impacted by this model. This session will cover user cases on how some organisations have successfully transition their business to take advantage of the benefits of the Cloud.

Presenter: Rodney Haywood, Manager, Solutions Architects, Amazon Web Services

Published in: Technology

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  • 1. © 2014 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc. Building a “Cloud Ready” IT Team Rodney Haywood, Manager, Solutions Architecture, Amazon Web Services
  • 2. The journey IDC discovered that the five-year total cost of ownership (TCO) of developing, deploying, and managing critical applications in AWS delivered a 72% savings when compared with deploying the same resources on-premises or in hosted environments. The findings also showed a 626% ROI over five years. http://media.amazonwebservices.com/IDC_Business_Value_of_AWS_Accelerates_Over_time.pdf
  • 3. What does this “IT Team” do today? Activities •  Procure •  Architect / Design •  Implement –  Equipment rack and stack –  Software installation –  Configure hardware and software –  Test •  Operate –  Monitor –  Troubleshoot –  Optimize –  Upgrade Characteristics •  Static •  Centralised control •  Enterprise wide rules •  Fixed capacity •  Non-disposable elements (pets) •  Hardware defined •  Multi-year deployment •  Minimum spend •  Technology silos •  Manual provisioning
  • 4. “Cloud Ready”? •  Is it really different? •  Is it right for every application or platform? Provider of Service Broker of Service Enabler of Service
  • 5. Building a “Cloud Ready” IT Team •  Cultural changes •  Skills requirements •  Structures
  • 6. Cultural Changes •  Focused vision & pace of urgency. •  Curious and passionate people. •  Ongoing iteration. •  Software defined with leveraging of components. •  New goals and KPIs.
  • 7. Skills Requirements Does the team have? •  Primary Skills –  Amazon Web Services –  Security –  Automation –  Integration •  Secondary Skills –  Performance –  TCO and Cost Optimization
  • 8. Skills Requirements Areas to engage with •  Security / Risk •  Change Management •  Operations •  IT and Finance Mgmt
  • 9. Skills Requirements Obtainment •  Hands on •  AWS Training •  Partners •  AWS Professional Services •  Secondment from previous teams •  Recruitment
  • 10. Structures ATTRIBUTES PATTERNS
  • 11. Structures - attribute Networks Servers Storage Windows Linux Security Develop Deploy OperateProcure
  • 12. Structures - attribute Networks Storage Servers Windows Linux Security Develop Deploy Operate Procure Virtualisation collapsed a core group into a tighter team with greater interaction.
  • 13. Structures - attribute Networks Storage Servers Operate Security Develop Deploy OS Procure Cloud Ready collapses a project group into a single team. Application Owner
  • 14. Structures - attribute •  When a task cannot be partitioned because of sequential constraints, the application of more effort has no effect on the schedule. •  In tasks that can be partitioned but which required communication among the subtasks, the effort of communication must be added to the amount of work to be done. Brooks in The Mythical Man-Month
  • 15. Structures - attribute “If you can’t feed a team with two pizzas, it’s too large.” Jeff Bezos
  • 16. Structures - Patterns
  • 17. Structures - Patterns Shadow IT ?
  • 18. Structures - Patterns IT Service Catalog ITaaS
  • 19. Structures - Patterns Tiger Teams “a team of […] technical specialists, selected for their experience, energy, and imagination, and assigned to track down relentlessly every possible source of failure in a spacecraft subsystem.” •  Limited life •  Get it done •  Single project focused
  • 20. Structures - Patterns Continuous Integration & Continuous Deployment (CI/CD) Networks Storage Servers Develop Security Operate Deploy OS Services •  Additional focus on delivering ongoing efficiency & reduced cycle times
  • 21. Structures - Patterns Dev/Ops Networks Storage Servers Develop Security OperateDeploy OS Services •  Additional focus on long term operational performance
  • 22. Change in Characteristics Existing •  Static •  Centralised control •  Enterprise wide rules •  Fixed capacity •  Non-disposable elements (pets) •  Hardware defined •  Multi-year deployment •  Minimum spend •  Technology silos •  Manual provisioning Cloud Ready •  Elastic •  Business in control •  Application flexability •  No capacity constraints •  Disposable elements (cattle) •  Software defined •  Pay-per-use •  Pay-as-you-go •  DevOps •  CI/CD and API provisioning
  • 23. Four take away items •  Impactful outcomes can be achieved •  Enabler by integrating IT further into the business •  Team changes in skills and structure •  Measurement outcomes (goals and KPIs)
  • 24. Expand your skills with AWS Certification aws.amazon.com/certification Exams Validate your proven technical expertise with the AWS platform On-Demand Resources aws.amazon.com/training/ self-paced-labs Videos & Labs Get hands-on practice working with AWS technologies in a live environment aws.amazon.com/training Instructor-Led Courses Training Classes Expand your technical expertise to design, deploy, and operate scalable, efficient applications on AWS
  • 25. © 2014 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.