Capturing Live web journeys in the cloud<br />Richard Churchill, CTO<br />www.sessioncam.com<br />www.servicetick.com<br />
What SessionCam Does<br /><ul><li>Records real user experience on a website
Playback what the user saw - html, images, cssetc.
Slice and dice sessions based on user behaviour
Simple integration - JavaScript tags</li></li></ul><li>Quick Demo<br />
Problems we faced<br /><ul><li>Constant stream of data
Dealing with peaks and troughs
Scaling
Versioning and asset storage
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AWS Customer Presentation-Servicetick

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AWS Customer Presentation-Servicetick

  1. 1. Capturing Live web journeys in the cloud<br />Richard Churchill, CTO<br />www.sessioncam.com<br />www.servicetick.com<br />
  2. 2. What SessionCam Does<br /><ul><li>Records real user experience on a website
  3. 3. Playback what the user saw - html, images, cssetc.
  4. 4. Slice and dice sessions based on user behaviour
  5. 5. Simple integration - JavaScript tags</li></li></ul><li>Quick Demo<br />
  6. 6. Problems we faced<br /><ul><li>Constant stream of data
  7. 7. Dealing with peaks and troughs
  8. 8. Scaling
  9. 9. Versioning and asset storage
  10. 10. Latency
  11. 11. A need to focus on product features
  12. 12. Technically complex new product</li></li></ul><li>How we work<br />JavaScript / Recording<br />Data Processing<br />Caching<br />(AppFabric)<br />Data (MSSQL / S3)<br />Reporting / Playback<br />Asset Versioning<br />
  13. 13. SessionCam on AWS<br />
  14. 14. What we learnt<br /><ul><li>The cloud generally needs a different approach
  15. 15. Different instances types can offer better economy for your software
  16. 16. SQS stats are really useful
  17. 17. AMIs make operational management easier
  18. 18. Managed system components works well
  19. 19. Scaling by queue length was something we needed</li></li></ul><li>How AWS Helps Us<br /><ul><li>Fast set-ups
  20. 20. Amazon’s economy of scale
  21. 21. Resilience
  22. 22. Expansion as we need
  23. 23. Made it possible to bring a complex product to market</li></li></ul><li>We’re Hiring!<br /><ul><li>Advanced JavaScript Developers
  24. 24. XHTML / CSS Developers
  25. 25. C# Developers</li></ul>richard@servicetick.com<br />www.sessioncam.com<br />

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