View stunning SlideShares in full-screen with the new iOS app!Introducing SlideShare for AndroidExplore all your favorite topics in the SlideShare appGet the SlideShare app to Save for Later — even offline
View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
Disaster Recovery in the Cloud Why Customers are ChoosingRecovery Services Built on AWS
Welcome Stelio D’Alo Principal Marketing Manager Storage & DR Amazon Web Services
Webinar How To’s• How can I submit a question?• How can I get a copy of the presentation?Special Note: Webinar is being recorded
What We’ll Cover• What were the drivers forcing you to consider cloud?• How did you address compliance issues related to your industry?• How did you compare the costs of cloud with on- premise infrastructure?• What were the challenges when presenting the solution to the Executive Team and Finance?• Top 3 Takeaways
Please Welcome Matt Gerber David Barbieri Chris GreenChief Executive Officer Senior Vice President & Vice President & Director, IT-Lifeline Chief Information Officer IT Infrastructure Systems Red Lion Hotels Washington Trust Bank
About IT-Lifeline • Company founded in 2002 • Over 10 years experience in disaster recovery services in regulated industriesMatt Gerber • ½ Petabyte of data & 2,000+/- CEO nodes under management IT-Lifeline
About Washington Trust Bank • Oldest and largest privately-owned commercial bank in the PNW • Over 50 financial centers in WA, ID, & OR Chris Green • Nearly 750 Employees VP & Director IT Infrastructure • Manage over 1,000 PC‟s andWashington Trust Bank close to 250 servers
About Red Lion Hotels • Parent company founded in 1937 • Over 48 Red Lion Hotels in CA, CO, ID, MT, NV, NM, OR, UT, WA & B.C. David Barbieri • Employ upwards of 2,500Senior VP & CIO employeesRed Lion Hotels
AWS Provides a Global InfrastructureGovCloud US West US West US East South EU Asia Asia (US ITAR (Northern (Oregon) (Northern America (Ireland) Pacific Pacific Region) California) Virginia) (Sao Paulo) (Singapore) (Tokyo) AWS Regions AWS Edge Locations
Data on the AWS Infrastructure is Durable Customer Decides Where Applications and Data Reside
AWS is Built for Enterprise Security Standards Certifications Physical Security HW, SW, Network SOC 1 Type 2 Datacenters in Systematic change (formerly SAS-70) nondescript facilities management ISO 27001 Physical access Phased updates strictly controlled deployment PCI DSS for EC2, S3, EBS, VPC, RDS, Must pass two-factor Safe storage ELB, IAM authentication at decommission least twice for floor FISMA Moderate Automated access Compliant Controls monitoring and self- Physical access audit HIPAA & ITAR Compliant logged and audited Advanced network Architecture protection
Relevant AWS Services for DR Solutions Amazon Simple Storage Service (Amazon S3) Amazon Import/Export Amazon Elastic Compute Cloud (Amazon EC2) AWS Storage Gateway Amazon Route 53
AWS Storage is Ideal for Backup and DR Amazon Simple Storage Service (Amazon S3) • Highly durable blob storage • Excellent for backup and archive Amazon Elastic Block Store (Amazon EBS) and EBS snapshots • Persistent data volumes for Amazon EC2 instances • Redundant within a single Availability Zone • Snapshot backups provide long term durability, and volume sharing / cloning capability within a Region
What were thedrivers forcing you to consider cloud?
Driving Forces for Cloud • On demand capacity translates into significantly lower costs and higher flexibility for customers Matt GerberChief Executive Officer IT-Lifeline • On demand capacity means we can scale our business without traditional capex
Driving Forces for Cloud • Reached the capacity limits of existing backup system • Need to keep internal IT staff David Barbieri focused on more strategicSenior Vice President &Chief Information Officer Red Lion Hotels business initiatives
Driving Forces for Cloud • WTB has been using “cloud” computing for several years. • Moving to AWS was driven by Chris Green our partnership with ITL.Vice President & Director,IT Infrastructure Systems Washington Trust Bank
How did you addresscompliance issues related to your industry?
Addressing Compliance • Roadmap provides for use of both cloud storage and cloud recovery Matt Gerber • As highly regulated customersChief Executive Officer IT-Lifeline and regulators get more comfortable we can move to recovery in cloud
Addressing Compliance • For SOX ITL meets our governance requirements regarding backup process audits, testing, and encryption/security David BarbieriSenior Vice President & • For PCI, we are using tokenization toChief Information Officer Red Lion Hotels eliminate the storage of card data in our systems
Addressing Compliance • Falls under the jurisdiction of the provider with the exception of our private cloud. Chris Green • With ITL, our archive data willVice President & Director,IT Infrastructure Systems remain encrypted at AWS. Washington Trust Bank
How did you compare the costs of cloud withon-premise infrastructure?
Cloud vs. On-Premise • Compared per GB costs for our disk versus cloud disk • More importantly, compared Matt Gerber the cost of recoveryChief Executive Officer IT-Lifeline infrastructure. Proper recovery design significantly reduces infrastructure costs.
Cloud vs. On-Premise • BlackCloud solution will be as much as 20% less expensive than the current RLH backup infrastructure • Full recovery without investing in a David BarbieriSenior Vice President & cold standby infrastructure equatesChief Information Officer Red Lion Hotels to substantial savings
Cloud vs. On-Premise • Private cloud: leveraged existing assets and technology. • ITL‟s offering of CommVault/ Chris Green AWS solution is more costVice President & Director,IT Infrastructure Systems effective. Washington Trust Bank
What were the challenges when presenting thesolution to the Executive Team and Finance?
Presenting the Solution • Control (or the perception of it) • Organizational skill sets • The promise of cost savings Matt Gerber was the least significant areaChief Executive Officer IT-Lifeline of debate or concern
Presenting the Solution • We had already identified „the cloud‟ as a risk-related issue and therefore had already educated our board and exec team David Barbieri • The move eliminates certainSenior Vice President &Chief Information Officer Red Lion Hotels limitations with our current disaster recovery plan, so our Exec team is enthusiastic about the move
Top 3 Takeaways 1. DR offers a low risk first step into the potential benefits of leveraging cloud infrastructure 2. Cloud enables you to take a Matt GerberChief Executive Officer different approach to solving a IT-Lifeline specific problem 3. Cloud also allows you to take a different approach to scaling your business
Top 3 Takeaways 1. More cost effective than traditional on-prem BC/DR strategies. 2. Scales to fit our business needs without major CapEx investments. David BarbieriSenior Vice President & 3. Critical backup & recovery serviceChief Information Officer Red Lion Hotels is effectively provided by IT professionals who specialize in this area.
Top 3 Takeaways 1. Cloud computing is the “new wave.” 2. Compliance for financial Chris Green institutions still evolving.Vice President & Director,IT Infrastructure Systems Washington Trust Bank 3. Present application/value.
Questions Matt Gerber David Barbieri Chris GreenChief Executive Officer Senior Vice President & Vice President & Director, IT-Lifeline Chief Information Officer IT Infrastructure Systems Red Lion Hotels Washington Trust Bank
For More Information Matt Gerber David Barbieri Chris GreenChief Executive Officer Senior Vice President & Vice President & Director, IT-Lifeline Chief Information Officer IT Infrastructure Systems Red Lion Hotels Washington Trust Bankmgerber@itlifeline.net David.Barbieri@redlion.com CGreen@watrust.com