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AWS Summit 2013 | Singapore - Service Orchestration – Managing the Cloud Disruption, Presented by AWS and Capgemini
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AWS Summit 2013 | Singapore - Service Orchestration – Managing the Cloud Disruption, Presented by AWS and Capgemini

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Enterprises are confronted by simultaneous and extraordinary change from two sides. On the one hand their business models are changing, with accelerating digitalisation, emerging markets, increasing …

Enterprises are confronted by simultaneous and extraordinary change from two sides. On the one hand their business models are changing, with accelerating digitalisation, emerging markets, increasing competition, and the need for rapid innovation to face the competition. On the other hand, new business infrastructure services based on the cloud are emerging every day, as well as changing in functionality, features and price. This sprawl and flux of services have to be harnessed to serve the shifting business priorities, whilst keeping the current business and existing investments properly operational. The way to manage this chaos is through a robust and comprehensive Service Orchestration platform.

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  • 1. Harish Rao SVP and CTO, Global Infrastructure Services July 18, 2013 AWS Building Blocks for Service Orchestration
  • 2. AWS Building Blocks AWS Global Infrastructure Application Services Networking Deployment & Administration DatabaseStorageCompute
  • 3. Let’s focus on Orchestration AWS Global Infrastructure Application Services Networking Deployment & Administration DatabaseStorageCompute
  • 4. 9 Regions 25 Availability Zones Continuous Global Expansion Singapore Sydney Ireland Northern VirginiaNorthern California Oregon São Paulo GovCloud Tokyo Deploy Resources Globally
  • 5. Deployment and Orchestration Building Blocks Amazon CloudWatch AWS IAM (Identity & Access Mgmt) AWS OpsWorks AWS CloudFormation Web App Enterprise App Database Monitor resources Manage users, groups & permissions Dev-Ops framework for application lifecycle management Templates to deploy & manage AWS Data Pipeline Move data among AWS services and on-premises data sources
  • 6. Our Ecosystem Allows You to use your Existing Management Tools Single Pane of Glass Management Tool Partners
  • 7. VPC Network HSM Appliance Cloud backups IAM Policies Private Network On-Premise Apps Encryption Your Data Centers AWS Direct Connect Active Directory Your Cloud Apps Integrating AWS with Existing On-Premises IT Backup Appliance
  • 8. Harish Rao SVP and CTO, Global Infrastructure Services July 18, 2013 Orchestrating Cloud Services for Business Outcomes
  • 9. Disruptive Business Technology Trends In making sense of disruptive trends in both client and technology markets, Capgemini sees two perspectives • Outside In – Enterprise Consumer – Consumerisation hits the enterprise world – Shadow IT – Bring your own (devices, clouds, services) creating new challenges – Post-PC Era – Browser-Cloud quickly displacing Client-Server – Mobility is Main Stream – Mobility, Cloud, and traditional Workplace services converging into a single phenomenon • Inside Out – Server Dematerialisation – Branded servers are being deconstructed within DCs – Cloud Service Enrichment – IaaS clouds are pushing up into rich PaaS territory – DC strategies are being reconsidered – Why and how of consolidation – Big Data is rapidly gathering momentum – volume, velocity and variety – Analytics closely associated with Big Data, but is sector specific, specialist based, and yet to become consumable
  • 10. Market Disruptions – Complicating Hurdles • Significant legacy investments in the current IT environment not yet fully amortised – Difficult to justify additional costs of new cloud services • Data Sovereignty and Regulatory Compliance of the data placed in the cloud – Unknown data centres and unknown geographies • Service Evaluation in Chaos with rapid growth, sprawl and flux of new services – How to evaluate the options before selection and re-evaluate when in use – How to integrate them into the business quickly – How to replace services with new versions – an ongoing issue • Social Impact with increasing use of external services impacting the existing IT organisation structures – Changing role requirements – Existing skills and talents vs. new skills requirements
  • 11. Digital Transformation – Dealing with Disruption • Those who invest more in digital initiatives as well as master the transformation programme are also those who outperform the market
  • 12. Enterprise App Store Cloud Services ManagementService Integration Service Orchestration Platform Service Desk Orchestration Modules Enterprise Consumer Services – Business Infrastructure • Consumable • Secure • Compliant • Supported Hosted On Premise Dedicated Off Premise Multitenant Global Cloud Services Legacy IT Private Virtual Private Public Strategic Platform for Assured Transformation • Emerging services environment – Sprawl of PAYG cloud services – Outsource to Service procurement – Capex to Opex – Smaller, shorter deals – Legacy Overhang • Capgemini Strategic Response – Premium, high value services – CEO/CFO/CIO Agenda – Enterprise Consumer – Stable platform, Agile services – Market speed – Partnered cloud operations • Service Orchestration – Strategic platform for response – Gartner “Amplifier” – Zero-latency transformation
  • 13. Key Features • Consumable Enterprise Services – The key output of the Service Orchestration process is the delivery of easy-to-access-and-use services to enterprise users • Platform – To manage the lifecycle of orchestrated services • Hybrid Environment – Operate across legacy, private, virtual private, and public domains • Policy Controlled – Federated framework of policies – Global, Enterprise, Regional – Corporate policies and Regulation based • Orchestrated Services – Unified interface to IaaS, PaaS, SaaS, and BPaaS, integrated with the legacy IT environment
  • 14. Core Services to Implement • User Experience (Vertical) Orchestration – When a user accesses a service, SO will trigger the validation, provisioning, and monitoring of the service request down through the stack • Workload (Horizontal) Orchestration – Move application workloads across cloud capacity services between private, virtual private, and public domains • Support Orchestration – For all user services delivered, provide a common, unified interface for support requests, incidents, and problems to be properly propagated to underlying orchestrated service sources • Compliance Management – For all user services enforce compliance with policies defined for the respective enterprise and maintain an audit trail of execution • Security – Security fabric to protect against vulnerabilities from inbound orchestrated services, from end user devices/applications, and against potential vulnerabilities within the platform components themselves UX Orchestration necessary for successful deployment
  • 15. General Model of Service Orchestration
  • 16. Orchestrating AWS as a Rich Platform
  • 17. Business Transformation Track
  • 18. Break Business Transformation Track

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