AWS Government, Education, &
Nonprofits Symposium
Canberra, Australia | May 20, 2014
Managing the Pace of Innovation
Glenn...
“Want to increase innovation? !
Lower the cost of failure"
Joi Ito, Director MIT Media Lab
culture is the principal component in
speed of innovation
A Rapid Pace of Innovation
24
48
61
82
159
2802014: 127 New Features and Services Since January
customer obsession
ownership
invent and simplify
right, a lot
hire and develop the best
insist on highest standards
think ...
if you want something done right …
create a single-threaded team
two pizza teams
At Amazon, we always work backwards
from the customer.
each new idea, starts with a write-up of a press
release / FAQ that helps capture the customer
perspective of the problem ...
this process helps us exercise customer obsession by
compelling us to put on the shoes of the customers and see
the story ...
It helps us understand the problem we are
trying to solve, and if it is worth solving.
We eat our own dog food, which enables us to put
ourselves in the shoes of the customers, and again,
compels us to be voca...
Helen Christensen
Executive Director
Blackdog Institute
Dave Milne
Postdoctoral Research Fellow
CSIRO
DevOps
old cycle
CONTINUOUS
DEPLOYMENT
SMALL, FREQUENT CHANGES
CONSTANTLY INTEGRATING INTO
PRODUCTION.
new cycle
11.6s
Mean time between
deployments
(weekday)
1,079
Max number of
deployments in a
single hour
10,000
Mean number of
hosts...
Automated Rollbacks and Health
Checks
SOFTWARE DEPLOY
≠
PRODUCT LAUNCH
f(innovation) = (org * arch)
(mechanisms * culture)
Thank you!
AWS Government, Education, &
Nonprofits Symposium
Canberra, Australia | May 20, 2014
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AWS Public Sector Symposium 2014 Canberra | Managing the Pace of Innovation: Behind the Scenes at AWS

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AWS Public Sector Symposium 2014 Canberra | Managing the Pace of Innovation: Behind the Scenes at AWS

  1. 1. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014 Managing the Pace of Innovation Glenn Gore Sr. Manager Solutions Architecture Amazon Web Services, APAC
  2. 2. “Want to increase innovation? ! Lower the cost of failure" Joi Ito, Director MIT Media Lab
  3. 3. culture is the principal component in speed of innovation
  4. 4. A Rapid Pace of Innovation 24 48 61 82 159 2802014: 127 New Features and Services Since January
  5. 5. customer obsession ownership invent and simplify right, a lot hire and develop the best insist on highest standards think big bias for action frugality vocally self critical earn trust dive deep have backbone; disagree & commit deliver results
  6. 6. if you want something done right … create a single-threaded team
  7. 7. two pizza teams
  8. 8. At Amazon, we always work backwards from the customer.
  9. 9. each new idea, starts with a write-up of a press release / FAQ that helps capture the customer perspective of the problem we are trying to solve.
  10. 10. this process helps us exercise customer obsession by compelling us to put on the shoes of the customers and see the story from a customer’s perspective.
  11. 11. It helps us understand the problem we are trying to solve, and if it is worth solving.
  12. 12. We eat our own dog food, which enables us to put ourselves in the shoes of the customers, and again, compels us to be vocally self-critical to innovate on behalf of our customers.
  13. 13. Helen Christensen Executive Director Blackdog Institute Dave Milne Postdoctoral Research Fellow CSIRO
  14. 14. DevOps
  15. 15. old cycle
  16. 16. CONTINUOUS DEPLOYMENT SMALL, FREQUENT CHANGES CONSTANTLY INTEGRATING INTO PRODUCTION.
  17. 17. new cycle
  18. 18. 11.6s Mean time between deployments (weekday) 1,079 Max number of deployments in a single hour 10,000 Mean number of hosts simultaneously receiving a deployment 30,000 Max number of hosts simultaneously receiving a deployment DEPLOYMENTS AT AMAZON.COM
  19. 19. Automated Rollbacks and Health Checks
  20. 20. SOFTWARE DEPLOY ≠ PRODUCT LAUNCH
  21. 21. f(innovation) = (org * arch) (mechanisms * culture)
  22. 22. Thank you!
  23. 23. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014
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