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AWS Public Sector Symposium 2014 Canberra | Managing the Pace of Innovation: Behind the Scenes at AWS
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AWS Public Sector Symposium 2014 Canberra | Managing the Pace of Innovation: Behind the Scenes at AWS

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  • 1. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014 Managing the Pace of Innovation Glenn Gore Sr. Manager Solutions Architecture Amazon Web Services, APAC
  • 2. “Want to increase innovation? ! Lower the cost of failure" Joi Ito, Director MIT Media Lab
  • 3. culture is the principal component in speed of innovation
  • 4. A Rapid Pace of Innovation 24 48 61 82 159 2802014: 127 New Features and Services Since January
  • 5. customer obsession ownership invent and simplify right, a lot hire and develop the best insist on highest standards think big bias for action frugality vocally self critical earn trust dive deep have backbone; disagree & commit deliver results
  • 6. if you want something done right … create a single-threaded team
  • 7. two pizza teams
  • 8. At Amazon, we always work backwards from the customer.
  • 9. each new idea, starts with a write-up of a press release / FAQ that helps capture the customer perspective of the problem we are trying to solve.
  • 10. this process helps us exercise customer obsession by compelling us to put on the shoes of the customers and see the story from a customer’s perspective.
  • 11. It helps us understand the problem we are trying to solve, and if it is worth solving.
  • 12. We eat our own dog food, which enables us to put ourselves in the shoes of the customers, and again, compels us to be vocally self-critical to innovate on behalf of our customers.
  • 13. Helen Christensen Executive Director Blackdog Institute Dave Milne Postdoctoral Research Fellow CSIRO
  • 14. DevOps
  • 15. old cycle
  • 16. CONTINUOUS DEPLOYMENT SMALL, FREQUENT CHANGES CONSTANTLY INTEGRATING INTO PRODUCTION.
  • 17. new cycle
  • 18. 11.6s Mean time between deployments (weekday) 1,079 Max number of deployments in a single hour 10,000 Mean number of hosts simultaneously receiving a deployment 30,000 Max number of hosts simultaneously receiving a deployment DEPLOYMENTS AT AMAZON.COM
  • 19. Automated Rollbacks and Health Checks
  • 20. SOFTWARE DEPLOY ≠ PRODUCT LAUNCH
  • 21. f(innovation) = (org * arch) (mechanisms * culture)
  • 22. Thank you!
  • 23. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014