GCCC_SaaS_RFID_online_resources
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Presentation on SaaS implementation

Presentation on SaaS implementation

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GCCC_SaaS_RFID_online_resources Presentation Transcript

  • 1. Stairway to Saas RFID Online Resources Gold Coast City Council Library Service Amanda Carlson – Solutions Analyst 22 October 2009
  • 2. Gold Coast City Council Library Services Systems Project
    • Need for change
    • Stairway to SaaS
    • Proof of Concept
    • Staff Training and OCM
    • Implementation
    • Lessons learnt
    • RFID
    • Online Resources and EZproxy
  • 3.
    • 510,671 residents
    • 10.5 million visitors
    • 70 km beaches
    • 260 km navigable waterways
    • 287 days sunshine
    • 2245 parks
    • Image courtesy of Gold Coast info
    • http://www.goldcoastinfo.net
    Gold Coast City
  • 4. Gold Coast Hinterland
    • 100,000 ha. rainforest
    • McPherson Range
    • Mt Tamborine
    • Numimbah Range
    • Lamington National Park
    • Springbrook National Park
    • Image courtesy of Gold Coast info
    • http://www.goldcoastinfo.net
  • 5. GCCC IT Operations
    • Centralised operation
    • 180 staff
    • 800+ applications
    • 300+ servers
    • 147 TB data
      • (backed up Jul 09)
  • 6. GCCC Library Services
    • Distributed network
      • 12 branch libraries
      • 2 mobile libraries
      • Local Studies Library
      • Corporate Library
      • Collection Services Unit
    • 171 staff
    • 233,462 library members
    • 874,615 items
  • 7. Library ICT Environment
    • Unicorn 2003.1.4.5
      • EDI, Acquisitions, etc
    • Hyperion
    • iBistro
    • Syndetics
    • EZproxy
    • Director Station
    • 3M Self Check
    • Pharos
  • 8. The main heading is 32pt
    • Bullet point text is 20pt and bullets are blue
  • 9. A need for change
    • Unsupported version of Unicorn 2003.1.4.5
    • Workflow inefficiencies
    • Hardware life-cycling
    • System fragility
    • Data corruption
    • Business planning
  • 10. The Stairway to SaaS
    • Analysis and decision making
      • Business need
      • Strategic alignment
      • Internal upgrade vs. SaaS
      • Design
    • Proof of Concept
    • Staff training
    • Implementation
    • Lessons learnt
    • Future directions
    • Image courtesy of Gold Coast info
    • http://www.goldcoastinfo.net
  • 11. Proof of Concept (POC)
    • Information Security Classification
    • SSL
    • VPN – Dedicated Link
    • Test Strategy
    • Test environment
    • Test Plans
    • Business planning
  • 12. Testing, Training & OCM
    • Acceptance testing
    • Communication
    • Business process
    • Training
    • Ownership
  • 13.  
  • 14. Implementation
    • Unicorn ‘frozen’ 27 August
    • Data transfer
    • SirsiDynix upgrade
      • GL3.0
      • GL3.1
      • Symphony
    • Soft ‘go-live’ 30 August
      • Robina and Southport branches
    • Image courtesy of Alex Castellani, SirsiDynix
  • 15. Lessons learnt
    • VPN/Dedicated Link
    • SSL
    • Catalogue
    • Picture Australia
    • Customisations
    • Peripherals
    • OCM
  • 16. GCCC Library Service - RFID
  • 17. What did we hope to gain?
    • Efficiencies - Reduction in staff time spent on rudimentary transactional and stock management activities through
      • utilisation of efficient technological devices
      • adoption of streamlined work processes
      • the introduction and take-up of customer self-serve options
    • Security, accountability and stock maintenance resulting in
      • greater integrity of location data within the LMS
    • Occupational Health and Safety
  • 18. What did we achieve?
    • 56% self-serve checkout rate across those libraries with self-serve (18 units) in the last financial year.
    • As of October 2007 efficiency gains equated to 17.45 FTE over 12 months
    • The average missing rate dropped from 6.4% in 2004 to 2% in 2007.
    • OH&S incidents relating to operation of CD/DVD security cases have been eliminated.
  • 19. GCCC Online Resources
      • Art, music and culture
      • Business and law
      • Encyclopaedias and general reference
      • Family history
      • Games and fun
      • Health and medicine
      • Leisure and lifestyle
      • Library science
      • News and popular press
      • Reading and literature
      • Science and the environment
      • Social science and history
      • Technology and computing tutorials
  • 20.  
  • 21.