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High Volume Dog
Adoptions 2.0:
Multiple Avenues
With a Shelter as a
Home Base
with Lindsay Henderson
Change in Offsites
 Promotional/Tabling events
 Staff with sales/PR experience
 Kennel positioning
 Daily dog list
Moving into a Shelter: Translating
APA’s philosophies into a large
scale adoption location
 Flexibility
 Adoption counse...
TLAC Structure
 Dog walks: 2X daily
 Whiteboard system
 Checklists
 The Checklist Manifesto
When Someone Visits the
Shelter
 Safety
 Signage, locks
 Showing a dog
 How to pull out a dog, Info., Meet and
Greet
...
How Do We Communicate?
 Kennel list & shared documents
 Walkie talkies, E-mail, Texting
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Dog adoptions 2.0

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Presented at the American Pets Alive No-Kill Conference 2014.

Published in: Lifestyle
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Transcript of "Dog adoptions 2.0"

  1. 1. High Volume Dog Adoptions 2.0: Multiple Avenues With a Shelter as a Home Base with Lindsay Henderson
  2. 2. Change in Offsites  Promotional/Tabling events  Staff with sales/PR experience  Kennel positioning  Daily dog list
  3. 3. Moving into a Shelter: Translating APA’s philosophies into a large scale adoption location  Flexibility  Adoption counselors:  Diverse skill-sets  Safety & training  Roles (Shift lead, behavior, medical, customer service, matchmaker)
  4. 4. TLAC Structure  Dog walks: 2X daily  Whiteboard system  Checklists  The Checklist Manifesto
  5. 5. When Someone Visits the Shelter  Safety  Signage, locks  Showing a dog  How to pull out a dog, Info., Meet and Greet  Adoption Process  Denials/Returns  Handling Incidents
  6. 6. How Do We Communicate?  Kennel list & shared documents  Walkie talkies, E-mail, Texting
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