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[Slides] Evolution of the Social Media Command Center by Susan Etlinger

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The Social Media Command Center: Case Studies, Use Cases, and Advice from Social Business Leaders …

The Social Media Command Center: Case Studies, Use Cases, and Advice from Social Business Leaders

These slides are from a one-hour webinar with Altimeter analyst Susan Etlinger, in which she presents findings, case studies, and expert recommendations for evaluating, building or fine-tuning a Social Media Command Center. The webinar is based on her report, The Evolution of the Social Media Command Center.

Download the full report: http://www.altimetergroup.com/research/reports/evolution-of-the-enterprise-social-media-command-center

Watch the webinar: https://www.slideshare.net/Altimeter/webinar-evolution-of-the-social-media-command-center-etlinger

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