Rfid Journal Webinar Microsoft S3 Edge Final April14

Real Time Visibility Systems

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Ingo Heel
Anush Kumar
Director, Operational Excellence
Microsoft Industry Solutions
Ingo.Heel@microsoft.com
CTO & VP Business Development
S3 Edge Inc.
anush@s3edge.com
+1 (310) 943 7992

RFID Applications Today: A Taxonomy
Drivers

Cross company standardization
Compliance
Ubiquitous adoption
Cost per tag

Drivers

Point solution with needs of vertical markets

Drivers

Seamless extension of existing enterprise applications
Implementation of client-specific business process
Return on investment

Solutions with measurable ROI & value that we’re going to talk about today.
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Connected Enterprise: Current State
Enterprise
Software
Applications
Transportation & Logistics
Enterprise Resource Planning
Warehouse Management Systems
Asset Tracking & Management
Enterprise applications are only loosely connected to the
physical world they manage.
Physical
World they
Manage

3PL
Supply chain
CPG
Distribution
IT Assets
Healthcare Assets
Yard management
Retail In-Store
Discrete Mfg
Aerospace
Automotive
Shipping
Airlines
3PL

Target
Market
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Consider the following…
42.4
million bags were mishandled or delayed in 2007 by the airlines
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% of all orders are either shipped with the wrong item
or quantity or delivered late to the customer
13.2
Retail shrink is estimated to be $13.2B in the US
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% of items put away in a large warehouse operation whose actual location does not match the WMS
Virtually all these errors would be eliminated by connecting the controlling enterprise application to physical world activities in real-time.

The Opportunity
Warehouse Management Systems
EnterpriseResource
Planning
Enterprise
Software
Applications
Transportation & Logistics
Asset Tracking & Management
New Category Of Enterprise
Application
Real Time Visibility Systems
Connects business applications to the physical world
Physical
World they
Manage

IT Assets
Healthcare
Yard management
Retail In-Store
Discrete Mfg
Aerospace
Automotive
Airlines
Shipping
3PL
CPG
3PL
Distribution
Retail

Target
Market
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S3Edge Snapshot

Company
Founded in 2007; Offices in Hyderabad, Portland, LA
Core software team that built the Microsoft BizTalk RFID products (server & mobile)
Products
Packaged Software for Real Time Visibility - On-Device, On-Premise, On-Demand
BizTalk RFID software for all the leading RFID equipment manufacturers
Solutions: Real Time Visibility Systems [RTVS] for
Warehouse Operations
Discrete Manufacturing (Work-In-Process)
Asset Tracking

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Topics we’re going to cover today
The components of a RTVS
Understand the key business characteristics to look for in order to get significant benefits from a RTVS
Learn how to get up and running quickly – and get immediate returns with a RTVS
Walk through 2 customer case-studies that demonstrates RTVS at work
Get an insiders look at the packaged flows supported by the S3Edge RTVS applications
Takeaway a quick-start guide to deploy a RTVS
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Components of a Real Time Visibility System
Hardware
Servers (host and edge)
RFID Readers (fixed readers, hand held readers, fork lift readers)
RFID Tags (location tags and item tags)
Software
Network and device configuration and management (local and remote)
Distributed processing workflows (host, edge server, mobile readers)
Reports and alerts
Linkage to legacy system
Professional Services
Analysis, solution design, installation and deployment services
Customization (LoB integration, workflow specific processing)
Ongoing support
Hardware maintenance
Software Maintenance (service packs) & Ops (backup, restore)
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Turnkey, Packaged Solution for Real-Time Visibility

RTVS: Software Architecture
Management
Console
System Status Displays
Date Entry &
Display Devices
Out-of-the-box Templates & Workflow Engine
Dashboard / Portal
Web Services API
Client Specific Logic
Device Management and ControlSubsystem
SQL Svr DB
On-Device Applications
On-Device Applications
DeviceProvider
Existing Enterprise
Applications
Fixed RFID
Readers
Mobile Fork Lift
Readers
Hand-held RFID
Readers

Attributes that will see most benefit from a RTVS
Complex multi-step material movement with extensive human involvement
Processes that have time sensitive materials movement requirements
Vertically integrated businesses
Environments with wide throughput fluctuations
Utilize returnable containers
Commonly loose track of inventory, orders, etc..
“Tribal knowledge creep” for operation of warehouse or factory floor
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3 phases of a RTVS deployment

Observe Phase: Record and Replay
Minimal change to existing processes
Record on-the-ground activity
Capture pick-and-place sequences, asset movement
Pallet/tote/item cycle times
Location cycle times
Forklift cycle times
Flow monitors
Replay and understand events and points of interest
The objective is to clearly identify and measure points in the existing material flow where high-cost errors occur

Observe Phase: Investment needed
Software (RTVS) Components
Hardware Components

Direct Phase Goals: Eliminate high cost errors
Immediate detection and notification when errors occur
Prevent the domino effect
Alert users and present choices
Integrate logic to enforce standard operating procedure sequences and best practices
At the same time encourage initiative, not busy work
Allow flexibility where possible - user actions may occur out of order but still be in compliance
Define cooperative warehouse and manufacturing processes
The objective is to provide real-time alerts and direction to catch errors as they happen and prevent them from cascading

Direct Phase: Investment needed
Software (RTVS) Components
Hardware Components

Improve Phase: Continuous process improvement
Goals:
Systematic record keeping
Both common path and exception flows
KPIs, dashboards, analytics
Offline analysis for systemic faults
Make process changes with confidence
Investment needed:
Customization: Extract, transform for data aggregation
Customization: New process flows, analytics and KPIs
The objective is to dynamically build out a central business information platform that grows with your evolving operational needs for real-time data.

Re-cap: 3 phases of a RTVS deployment

Case Study: RiteCare Pharmacy
Products from suppliers received, associated & put-away in totes with RFID tags
Store orders shipped with 50%less turnaround time and lesser mis-ships
Location information used to pick remaining orders with hand-held application
Incoming store orders cross-referenced with products received
Additional totes slotted at warehouse, location dynamically associated based on bin tag
Totes satisfying incoming orders directly sent to cross-dock
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Results
Reduce labor costs by 50%
Direct the work of staff with optimal productivity
Eliminate errors and cascading violations during:
Data Entry
Receiving (Excess or Short)
Shipping (Excess , Short, Incorrect)
Inventory Movement
Eliminate manual inventory
Reduce returns and charge-backs due to shipping of excess, incorrect inventory
Ensure 95% to 99% order fill rates
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Case Study: GKB Hi-Tech
Order tracking
starts
New order
is created
Order processed on time!
Order attached
to glass blank
Instructions
provided to
operators
Station reads
open orders
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Results
Reduce labor costs by 50%
Increase labor productivity
Reduce errors, improve inventory management
Eliminate ‘lost’, ‘excess’, or ‘incorrect’ parts
Reduce cycle times and errors in replenishment
Reduce excess and obsolete inventory
Reduce production issues
Reduce scrap and rework
Decrease customer violations
Reduce dwell times
Prevent delayed orders
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Out of Box Process Flows:Warehouse Operations
Functionality

Palletization
Receiving
Put-away
Inventory Movement
Stocktaking
Picking
Vehicle Manifest Verification
Shipping
Remote Device & User Mgmt.
On-Device Workflows [Handheld & Forklift / VMC]

Configuration Points

Asset attributes
Process Flows
Exception Reporting

Location
Item with zone log
Direction

Out of Box Process Flows:Work-in-Process & Asset Tracking
Functionality

Configure plans in Excel
Associate / Dis-associate Asset with tag & order from LoB app
Track Asset [Start / Stop]
Search for Assets
Event Tracking (by System, by Station, by Asset)
Increase / Decrease order priority remotely
Enforce Temporal & Spatial SLA’s
Verify Contents
Remote Device & User Mgmt.

Configuration Points

Plan and Asset attributes
Process Flows
Exception reporting

Final form of deployed solution
S3Edge Hosted Option

S3Edge RTVS installed at hosting center
Operationally maintained by S3Edge

Locally Hosted Option

S3Edge RTVS installed at clients location
Operationally maintained by client IT staff

Getting Started
Quantify the current state of your operation
How many assets do you have in play during “normal” operations
Quantify labor costs for ‘normal’ activities related to these assets
Quantify labor costs associated with exception handling and error recovery activities
Deploy an observational system
Hardware and software to capture real data on current system
Minimal or no change to the current processes
Identify the low-hanging fruit which have immediate return
Expand the observational system to eliminate errors
Focus on the high-return items
Automatic alerts and warnings
Automatic reconciliation
Refine and evolve processes over time
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Recap – You now have…
An in-depth understanding of what constitutes a RTVS
Guidelines for determining if it makes sense to deploy a RFID based solution for the business issues you are looking to solve
The know-how to quickly deploy an Observational RTVS with near term ROI
Seen examples of RTVS at work in a warehouse and manufacturing setting
Reviewed the packaged flows supported by the S3Edge RTVS applications for warehouse visibility and work-in-process asset tracking
An Insiders Guide to kick-start a RTVS deployment!
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Resources / Links
Contact, demo / site visit request
Anush Kumar anush@s3edge.com, +1 (310) 943 7992
Mark Anastas msa@s3edge.com, +1 (503) 523 9715
Website www.s3edge.com
Case-studies
RiteCare Pharmacy (Warehouse Visibility)
GKB Hi-tech (Work-in-Process Tracking)
RFID World Asia (Singapore, April 21-24)
Join us at the keynote session and at the Microsoft booth (4R13 & 4S13)
RFID Journal Live (Orlando, April 27-29)
Visit us at the Microsoft booth (614)
Get a copy of 1st book on BizTalk RFID, co-authored by Ram Venkatesh (CEO, S3Edge)
Bloghttp://rtvs.wordpress.com
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Appendix

Our Technology Partners
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