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Thoughts on internal communication via Rachel Miller @AllthingsIC
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Thoughts on internal communication via Rachel Miller @AllthingsIC

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A collection of thoughts to inspire, spark ideas and encourage you in your internal communications. …

A collection of thoughts to inspire, spark ideas and encourage you in your internal communications.

Collated by internal communication and social media strategist Rachel Miller www.allthingsic.com

Published in: Business, Technology

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  • Great list, although I noticed that the same quote by Benjamin Franklin is in there twice. Just FYI.
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  • 1. Thoughts on internal communication Collated by Rachel Miller Internal communication and social media strategist @AllthingsIC www.allthingsic.com Version one. Published September 2013
  • 2. A collection of thoughts to inspire, spark ideas and encourage you in your internal communications. Enjoy! Version one. Published September 2013
  • 3. We often refuse to accept an idea merely because the tone of voice in which it has been expressed is unsympathetic to us Friedich Nietzche
  • 4. We all have an opportunity to learn in everything we do Louis V. Gerstner
  • 5. Internal comms should not be the poor relation to PR, nor should it be seen as not as important @JenniWheller
  • 6. ‘Information’ and ‘communication’ signify different things. Info is giving out; communication is getting through @steve_murg
  • 7. Experience is simply the name we give our mistakes @steve_murg
  • 8. Never a failure, always a lesson @DanielArda
  • 9. First learn the meaning of what you say, and then speak
  • 10. Don’t view communication or social media as something you do to employees, but for and with them Rachel Miller @AllthingsIC
  • 11. Nobody can go back and start a new beginning, but anyone can start today and make a new ending @BrianSolis
  • 12. Not saying anything often says it all @SusieGMay
  • 13. People don’t resist change. They resist being told to change @a_mitchinson
  • 14. It’s all about timing @jenniwheller
  • 15. Trust employees to do the right thing, rather than assume they will do the wrong thing Rachel Miller @AllthingsIC
  • 16. Your colleagues are smart and can see through the spin. Don’t underestimate the power of honesty @DanaLeeson
  • 17. The meaning of your communication is the response you get @SusieGMay
  • 18. Comms pros are mightier than the swords of advertisers @JenAndersson1
  • 19. Good communication is hard work @IamChrisDuncan
  • 20. Beware of false knowledge; it is more dangerous than ignorance @steve_murg
  • 21. To listen well is as powerful a means of communication and influence as to talk well John Marshall
  • 22. Communication is nearly always set in the context of a relationship between individuals or entities John Smythe
  • 23. The greatest problem with communication is the illusion it has been accomplished George Bernard Shaw
  • 24. Social media provides an incredible opportunity for internal communicators to assert their knowledge. All public relations programmes should start with internal audiences @wadds
  • 25. Internal communications - it's not what you say, it's what they hear! @Murielvdm
  • 26. If you accept it, you have to expect it @JenniWheller
  • 27. Raise your words, not your voice. It is rain that grows flowers, not thunder Rumi
  • 28. Being ignorant is not so much a shame, as being unwilling to learn Benjamin Franklin
  • 29. When the trust account is high, communication is easy, instant, and effective Stephen R. Covey
  • 30. Don't use words too big for the subject. Don't say infinitely when you mean very; otherwise you'll have no word left when you want to talk about something really infinite C. S Lewis
  • 31. The more that you read, the more things you will know. The more that you learn, the more places you’ll go Dr Seuss
  • 32. Effective internal communication puts the employee at the centre of the organisation. Genuine, honest, two-way dialogue forms the basis of effective, strategic, practice Kevin Ruck
  • 33. When we change the way we communicate, we change society Clay Shirky
  • 34. Being ignorant is not so much a shame, as being unwilling to learn Benjamin Franklin
  • 35. You’re aiming for employees to feel ‘good tired’ at the end of their day. That’s a sign of engagement David MacLeod
  • 36. Thank you to everyone who contributed to this deck. You can read many more thoughts on internal communication at www.allthingsic.com