Allison A Stephens
PO Box 335595  N Las Vegas, NV 89033  allisonastephens@gmail.com  http://www.linkedin.com/in/allisonastephens
Objective
To expand my expertise gained through professional experience, community service and formal education and
training
Skills
Analytical Skills
 Translating theory into practical application
 Transferring raw data into meaningful data through mathematical analysis
 Prioritizing tasks in order to muti-task effectively
Technical Skills
 Developing written work plans for project management and defining measurabale goals to evaluate level of
success in meeting objectives
 Operating proficiently in numerous software applications: MSWord, MSExcel, MSAccess, etc.,
intermediate knowledge of ACT! relationship management software
 Researching thoroughly using academic or professional methodologies; Summarizing research findings by
indentifying integral points and resources for futher details
Communications Skills
 Incorporating varying educational methodologies to present technical information for learner success
 Speaking in public authoritatively and comfortably
 Writing for business in a succinct manner, focusing on key details and relating to the intended audience
 Reading, writing and speaking in Spanish
Professional Experience
UNITEDHEALTHCARE NEVADA – PROVIDER SERVICES SPECIALIST – 2006-PRESENT
 Contracting new providers for all lines of business including Medicaid and Medicare Discount Plans
 Conducting provider office site visits
 Educating providers/provider staff on claims processing guidelines and member benefits
 Resolving claims issues including those involving Dental Director Review
 Working alongside interdepartmental management at all levels (entry-level supervisor to VP)
 Assisting in completion and verbiage of RFPs and sales/promotional materials
ACS CANCER ACTION NETWORK – STATE LEAD AMBASSADOR – 2007-PRESENT
 Maintaining a relationship between ACS CAN and both US Senators
 Participating in advocacy/lobbying training and DC/Carson City Lobby Days
 Assisting in preparation for the 2009 State of Nevada Legislative Session
 Managing a team of Congressional District Leaders who are responsible for advocacy/lobbying activities
 Delivering speeches and leading team meetings
 Overseeing adherence to legislative objectives
NEW HOPE HOSPICE – PROFESSIONAL SERVICES REPRESENTATIVE – 2005-2006
 Developing internal and external relationships to increase census
 Educating medical providers about hospice and Medicare clinical guidelines
 Determining whether a person met the criteria for hospice placement
 Ensuring that all legal documentation was in place for hospice admission
 Interviewing prospective employees
 Training new employees
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Allison A Stephens
PO Box 335595  N Las Vegas, NV 89033  allisonastephens@gmail.com  http://www.linkedin.com/in/allisonastephens
MEDICAL EDUCATION & RESEARCH INSTITUTE OF NEVADA– DONOR LIAISON – 2005-2005
 Establishing new organization with political community at local, state and federal levels
 Creating relationships within the medical and end-of-life community such as LTACs and the Nevada
Donor Network
 Ensuraing that all legal documents were in place for medical donations
SOLARI HOSPICE CARE – ADMINISTRATIVE ASSISTANT – 2004-2005
 Acting as an office manager: ordering supplies, establishing and maintaining employee files, including
licensure and benefits
 Assisting with the admissions process by verifying insurance and facilitating communication between sales
staff and the Clinical Director
 Interpreting between English and Spanish at all levels of the hospice process
 Assisting with medical record duties, including a Medicare audit
Education
UNIVERSITY OF NEVADA, LAS VEGAS -- MAY 2004
Degree: Master of Education
Major: Health Promotion
Graduate Project: Planning and implementing a nonviolence program at a local middle school
UNIVERSITY OF NEVADA, LAS VEGAS -- AUGUST 2002
Degree: Bachelor of Science
Major: Health Care Administration
Included Study Abroad semester at the Universidad Andres Bello in Santiago, Chile
Additional Training
ADVOCACY TRAINING ONGOING 2007-PRESENT
• DIRECT ACTION ORGANIZING TRAINING (GRASSROOTS CAMPAIGNS) 2009
• LEADERSHIP TRAINING 2008
• CONDUCTING A LOBBYING MEETING ON CAPITOL HILL 2008
• AMERICAN CANCER SOCIETY CANCER ACTION NETWORK ADVOCACY
TRAINING 2007
CERTIFICATE OF EXCELLENCE IN HEALTH ECONOMICS – 2008
Coursework:
 Scope of Health Economics
 Sources and Characteristics of Information Relating to Health care Financing in the US
 Identification and Retrieval of Health Economic Evaluations
 Introduction to the Principals of Critical Appraisal of Health Economic Evaluations
LAYSPEAKER TRAINING (ADVANCED CERTIFICATION) – 2007
Responsibilities:
 Leading, assisting and supporting programmatic emphases of a church
 Conducting worship services, presenting sermons
 Leading meetings for prayer, training, study and discussioin
 Relating to appropriate committees and ministry areas
 Providing leadership for congregational and community life
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Allison A Stephens
PO Box 335595  N Las Vegas, NV 89033  allisonastephens@gmail.com  http://www.linkedin.com/in/allisonastephens
STUDY ABROAD SEMESTER – SANTIAGO, CHILE -- 2001
Experience:
 Attending the Universidad Andres Bello – Spanish Language Intensive Program
 Approving/denying grant funds for women’s health organizations across Latin America as a volunteer
 Providing social support for homeless aged men at a local shelter as a volunteer
 Participating in the following learning excursions: the rainforest, the glaciers of Southern Chile, the homes
of Nobel-prize winning Chilean, Pablo Neruda, and a solar-powered community in the Atacama Desert
LEGAL STUDIES DIPLOMA – 1998
Coursework:
 Street Law and Law Enforcement
 Civil/Criminal Law and Court Procedures
 Legal Research and Writing
 Civil Liberties and Victims Rights
Awards & Recognition
2009 – Appointed Member, Community Advisory Committee for Clark County Desert Conservation
Program
2009 – Who’s Who Among Executives & Professionals
2008 – “On the Spot” Award, UnitedHealthcare Nevada
2007-Present – Member, Western Political Science Association
2007-Present – Member, UnitedHealthcare Survey Oversight Committee
2006 – Customer Service Excellence Award, Las Vegas Chamber of Commerce
2003 – Mason Cup Academic Competition MVP Award, UNLV Department of Health Promotion
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