Allison A Stephens
Visual Resume

Hello! I'm Allison A Stephens. Thank you for
taking the time to learn more about
my professional qualifications. If
you would like to discuss my
credentials in further detail, please
email me at allisonastephens@gmail.com.

Experience - United Healthcare
Provider Services Specialist 2006- Present
• Contracting new providers • Working alongside
for all lines of business interdepartmental
including Medicaid management at all levels
• Conducting provider office • Collaborating as a member
site visits
• Educating providers/ of the UHC Survey
provider staff on claims Oversight Committee
processing guidelines and • Assisting in completion and
member benefit verbiage of RFPs and sales/
• Resolving claims issues promotional materials
including those involving
Dental Director review

Experience - Cancer Action Network
State Lead Ambassador 2007- Present
• Managing a team of
Congressional District
Leaders who are
responsible for
advocacy/lobbying activities
• Maintaining a relationship • Delivering speeches and
between ACS CAN and both
leading team meetings
US Senators
• Overseeing adherence to
• Participating in
advocacy/lobbying training legislative objectives
and DC/Carson City Lobby
Days
• Assisting in preparation for
the 2009 Nevada Legislative
Session

Experience - New Hope Hospice
Professional Services Representative 2005-2006
o Developing internal and • Ensuring that all legal
external relationships to documentation was in place
increase census for hospice admission
o Educating medical • Interviewing prospective
providers about hospice employees
and Medicare guidelines • Training new employees
o Determining whether a
person met the criteria for
hospice placement

Experience - MERIN
(Medical Education and Research Institute of Nevada)
Donor Liaison 2005-2005
o Establishing new
organization with political
community at local, state
• Creating relationships within
and federal levels
including: Clark County the medical and end-of-life
Commissioners, US care community such as:
Congressional LTACs and the Nevada
Representatives, both US Donor Network
Senators, Nevada State • Ensuring that all legal
Governor, and Nevada documents were in place for
State Legislators donations

Experience - Solari Hospice Care
Administrative Assistant 2004-2005
o Acting as an office
manager: ordering supplies,
establishing and •
maintaining employee files • Interpreting between
including licensure and English and Spanish at all
benefits levels of the hospice
o Assisting with the process
admissions process by • Assisting with medical
verifying insurance and record duties including
facilitating communication a Medicare audit
between sales staff and the
Clinical Director

Skills -- Communication Skills
• Using varying educational methodologies to present
technical information for learner success
• Speaking in public authoritatively and
comfortably
• Writing for business in a succinct
manner, focusing on key details
and relating to the intended audience
• Reading, writing and speaking in Spanish

Skills -- Analytical Skills
• Translating theory into practical
application
• Transferring raw data into meaningful
data through mathematical analysis
• Prioritizing tasks in order to multi-task
effectively

Skills -- Technical Skills
• Developing written work plans for project
management and defining measurable
goals to evaluate level of success in
meeting objectives
• Operating proficiently in numerous software applications:
MSWord, MSExcel, MSAccess, etc. Intermediate knowledge
of ACT! relationship management award
• Researching thoroughly using academic or professional
methodologies; Summarizing research findings by identifying
integral points and resources for further details

Education
University of Nevada, Las Vegas 2004
Degree: Master of Education Major: Health Promotion
What is Health Promotion?
Health Promotion is the art and science of motivating people
to reach their optimal level of health.
Graduate Project:
Planning and Implementing a violence prevention program at a
local middle school

Completed Coursework
Theoretical Foundations of
Health Promotion
Practical Applications
Educational Methodology
Research Methods
Multicultural Education
Health Communications
Program Planning
Grantwriting
Health Program Evaluation
Intro to Statistics
Epidemiology and Public
Health Education for Sexuality

Education
University of Nevada, Las Vegas -- 2002
Degree: Bachelor of Science
Major: Health Care Administration
What is Health Care Administration?
Health Care Administration is a broad view of the health care delivery
system and understanding of health and disease; curriculum and
internships prepared me for leadership positions
in the organization, financing, and delivery of health care
services.
Practicuum Experience:
Working as an analyst for a cardiology program consulting firm

Completed Coursework
Health Care Law Dental Anthropology
Survey of US Health Systems Quantitative Management
Epidemiological Concepts Physical Anthropology
Management of Health Medical Anthropology
Services Organizations
Sociology of Aging
Health Care Finance
Managed Care
Strategic Planning and
Marketing
Oral Communications

Education
Universidad Andres Bello
Spring 2001
As a part of my undergraduate academic training, I studied in
Santiago, Chile for one semester. During this time, I learned the
language, culture and political climate of Chile. My experience
there broadened my view of international relations and the
diversity of the Americas. While in Chile, I spent several hours
per week volunteering at a homeless shelter and a women's
health foundation.

Additional Training
Advocacy Training Ongoing 2007-present
• Direct Action Organizing Training (grassroots campaigns) 2009
• Leadership training 2008
• Conducting a lobbying meeting on Capitol Hill 2008
• American Cancer Society Cancer Action Network Advocacy Training 2007
Certificate of Excellence in Health Economics 2008
• The Scope of Health Economics and Key Information Sources
• Sources and Characteristics of Information Relating to Health Care Financing
in the US
• Identification and Retrieval of Health Economic Evaluations
• Introduction to the Principls of Critical Appraisal
of Health Economic Evaluations

Additional Training continued
Lay Speaker Training 2007 Advanced Certification
• Leading, assisting & supporting programmatic emphases of a church
• Conducting worship services, presenting sermons
• Leading meetings for prayer, training, study and discussion
• Relating to appropriate committees and ministry areas in providing leadership
for congregational and community life
Legal Studies Dipolma 1998
• Street Law and Law Enforcement
• Civil / Criminal Law & Court Procedures
• Legal Research & Writing
• Civil Liberties and Victims Rights

Awards & Recognition
2009 - Member, Community Advisory Committee
for the Clark County Desert Conservation Program
2009 - Who's Who Among Executives & Professionals
2008 - "On the Spot" Award, UnitedHealthcare Nevada
2007-Present - Member, Western Political Science Association
2007-Present - Member, UnitedHealthcare Nevada Survey Committee
2006 - Customer Service Excellence Award, Las Vegas Chamber of
Commerce
2003 - Mason Cup Academic Competition MVP Award, University of
Nevada, Las Vegas Department of Health Promotion

Thanks!
Thank you for reviewing my visual resume. The names and
contact information of my references are available upon request.
Again, if you have any other inquiries regarding my
qualifications, please contact me at
allisonastephens@gmail.com.
I look forward to hearing from you!