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FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
FY2013 Results Investor Presentation as at 21 May 2013
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FY2013 Results Investor Presentation as at 21 May 2013

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This is the FY2013 Results Analyst Presentation as at 21 May 2013 for Alliance Financial Group Berhad (AFGB).

This is the FY2013 Results Analyst Presentation as at 21 May 2013 for Alliance Financial Group Berhad (AFGB).

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  • 1. INVESTOR PRESENTATIONFY2013 Results21 May 2013
  • 2. Executive SummaryFinancial Results for 12 Months FY2013Contents21Strategic Focus & Priorities3
  • 3.  7.0% growth in net profit of RM538.1 million Clear niche in Consumer & SME Banking: Increasing market share in targetsegments with faster than industry loangrowth Winning market recognition Focused on building sustainable long termrevenue growth:Accelerated non-interest income activitiesSustainable CASA ratio1.1% net impaired loans ratio14.8% total capital ratio Dividend pay-out ratio of 46.9%The Alliance FinancialGroup TodayWe have Built a Strong Franchise in Consumer & SME Banking2BuildConsistent &SustainableFinancialPerformanceDeliverSuperiorCustomerServiceExperienceDevelopEngagedEmployeeswith RightValuesAspirations
  • 4. Progress:Medium Term Targets3DividendPolicyFY2013… net impaired loans to be better than industry averageAssetQualityNon-InterestIncome Ratio … to increase non-interest income to 30% of total revenue28.7%… move to industry average (45% - 48%) through:• targeted revenue growth• improved productivity48.3%… achieve industry average (14% - 16%) through:• focus on underlying earnings momentum• effective capital managementReturn onEquity 12.8%Cost to IncomeRatioDividendDividendDividendPolicyDividendPolicy… pay up to 50% of net profits after tax, subject toregulatory approvals and strong capital ratios47.9%13.8%FY20111.9% 1.1%interest income to 30% of total revenue20.8%We are making good progress against our 3-Year Medium Term Targets FY2012 – FY201526.2%346.9%
  • 5. Return on EquityCASA Ratio Cost-to-Income RatioNon-Interest Income Ratio4Trend:Key Financial RatiosFY2012 & FY2011 restated for MFRS1398.6%10.5%12.8%14.0% 13.8%5%10%15%FY2009 FY2010 FY2011 FY2012 FY201322.4% 22.4%20.8%27.0%28.7%20%22%24%26%28%30%FY2009 FY2010 FY2011 FY2012 FY201333.0%41.5%34.0% 33.7% 33.6%30%35%40%45%FY2009 FY2010 FY2011 FY2012 FY2013Improving Financial Performance, with Key Metrics in the Right Direction53.0%52.1%48.3%47.6% 47.9%45%49%53%FY2009 FY2010 FY2011 FY2012 FY2013
  • 6. 5*FY2012 restated for MFRS139SummarisedIncome StatementSustainable & Consistent Financial Performance: 7.0% NPAT Growth +5.2% rise in netinterest income from13.4% net loans growth,but interest marginsremain under pressure +12.6% growth in non-interest income +8.0% increase inoverhead expensesmainly due toinvestments in humancapital and ITinfrastructure Despite higher loansgrowth, achieved netwrite back of loan lossprovisions from:• Loan recoveries• Lower collectiveprovisions with on-going improvements incredit ratings of loansportfolioFY2013RM milFY2012*RM milChangeRM mil %Net Interest & Islamic BankingIncome972.6 924.1 48.5 +5.2%Non-Interest Income 360.4 320.2 40.2 +12.6%Net Income 1,333.0 1,244.3 88.7 +7.1%Operating Expenses 639.3 591.8 47.5 +8.0%Pre-Provision Operating Profit 693.7 652.5 41.2 +6.3%Write-back of loans andimpairment provisions25.0 24.1 0.9 +3.7%Pre-tax profit 714.0 674.6 39.4 +5.8%Net Profit After Taxation 538.1 503.1 35.0 +7.0%
  • 7. 6*FY2012 restated for MFRS139SummarisedBalanced SheetBalance SheetFY2013RM bilFY2012RM bilChangeRM bil %Total Assets 43.7 39.7 4.0 10.0%Treasury Assets 12.6 11.5 1.1 9.6%Net Loans 27.8 24.5 3.3 13.4%Customer Deposits 36.0 32.2 3.8 11.9%CASA Deposits 12.1 10.8 1.3 11.6%Shareholders’ Funds 4.0 3.8 0.3 7.0%Customer Deposits Growth (y-o-y) 11.9% 13.4% - -1.5%Net Loans Growth (y-o-y) 13.4% 11.9% - +1.5% +13.4% y-o-y net loansgrowth: above industry- targeting profitableconsumer and SMEsegments +11.9% CustomerDeposits growth,keeping pace withloans expansion tomaintain healthy loansto deposit ratio. +11.6% growth inCASA Deposits, toaccount for 33.6% oftotal depositsNet Loans Growth at 13.4% Y-o-Y, Driven By Consumer Lending
  • 8. 7*FY2012 restated for MFRS139Key Financial Ratios Non-interest income – improvingsteadily each year with focus onbuilding recurring fee income Cost to income ratio – rise due tocontinued investments in humancapital and IT infrastructure 24.8% rise in dividends paid, withdividend payout ratio raisedprogressively to 46.9%. Sustained CASA ratio in line withexpansion of deposits Asset quality better than industryaverage Strong capitalisation under Basel 3: 10.6% CET 1 Ratio 14.8% Total Capital RatioFinancial Ratios FY2013 FY2012* ChangeIncome Statement:Non-Interest Income Ratio 28.7% 27.0% +1.7%Cost to Income Ratio 47.9% 47.6% +0.3%Return on Equity 13.8% 14.0% -0.2%Earnings per Share 35.3 sen 33.0 sen +7.0%Dividends Paid 16.6 sen 13.30 sen +24.8%Balance Sheet:CASA Ratio 33.6% 33.7% -0.1%Loans to Deposit Ratio 78.4% 77.7% +0.7%Gross Impaired Loans Ratio 2.1% 2.5% -0.4%Net Impaired Loans Ratio 1.1% 1.4% -0.3%Loan Loss Coverage Ratio 82.5% 87.7% -5.2%Common Equity Tier 1 Capital Ratio 10.6% - -Total Capital Ratio 14.8% 15.1% -0.3%NTA per Share 2.60 2.43 +0.17
  • 9. Executive SummaryFinancial Results for 12 Months FY2013Contents12Strategic Focus & Priorities3
  • 10. 9Steady growth in net income driven by higher loans growth Net income growth of RM88.7 million or 7.1% driven by: +RM107.9 million increase in interest income primarilyfrom loans growth;but offset by +RM44.6 million rise in interest expense from expansionin deposits and competition for deposits Excluding one-off gains, net income up RM80.5 million or6.5%Net IncomeRM mil1,054.0 1,064.51,128.71,244.31,333.02004006008001000120014001600FY2009 FY2010 FY2011 FY2012* FY2013Net Income TrendNote: * Restated for MFRS313.9 319.3339.0319.7355.02202402602803003203403604QFY12* 1QFY13 2QFY13 3QFY13 4QFY13Net Income: Quarterly TrendRM milQ4FY13 vs Q4FY12+RM41.1 mil+ 13.1%FY13 vs FY12+ RM88.7 mil+ 7.1%Note:4th Quarter FY2013 – RM23.2 million from sale of 30% shareholding in AIA-AFG Takaful4th Quarter FY2012 – RM15.0 million upfront fee from banca agreement
  • 11. 10Net Interest Margin Continues To Be Under Pressure Continuing margin compression due to: Run off from repayments of higheryielding loans:Co-op loans – down from RM1,023.1million as at March 2011 to RM510.8million as at March 2013Mortgage loan repayments New mortgage loans at lower yield Intensified competition for fixed deposits Margin compression expected to continueNet Interest Margin2.8%2.7% 2.7%2.5%2.4%2.5%1.9%2.1%2.3% 2.3%1.5%1.8%2.1%2.4%2.7%3.0%FY2009 FY2010 FY2011 FY2012 FY2013NIM and Cost of Funds TrendNIM COFEffective OPR SRRJuly 2011 3.00% 4%May 2011 3.00% 3%April 2011 2.75% 2%July 2010 2.75% 1%June 2010 2.50% 1%
  • 12. 11Non-Interest IncomeNon-Interest Income Ratio at 28.7%, with growth in recurring fee income235.0 233.2 225.7320.2360.422.4% 22.4%20.8%27.0%28.7%0%5%10%15%20%25%30%0100200300400FY2009 FY2010 FY2011 FY2012 FY2013Non-Interest Income TrendNon-Interest Income NII/ Total IncomeRM milQ4FY13 vs Q4FY12+RM21.8 mil+ 24.7%FY13 vs FY12+ RM40.2 mil+ 12.6%88.482.486.980.8110.30204060801001204QFY12 1QFY13 2QFY13 3QFY13 4QFY13Non-Interest Income TrendRM mil Building sustainable recurring growth in non-interest income
  • 13. 12Non-Interest IncomeRecurring investment and fee incomeComposition of Non-Interest Income Steady growth in fee income, especially commissions from transaction banking activities FY2013 sustained investment income from trading in securities despite flatter yield curve Treasury trading activities focused on Government papers133.0 148.3 147.1176.8 175.090.1 63.0 63.4124.9 135.411.9 21.9 15.218.550.00.050.0100.0150.0200.0250.0300.0350.0400.0FY2009 FY2010 FY2011 FY2012 FY2013Fee Income Investment Income Other IncomeRM mil360.4320.2225.7233.2235.0Fee Income45.8%Stockbrokingincome2.8%InvestmentIncome20.4%Forex andrevaluationgain17.1%Others13.9%Fee Income Stockbroking incomeInvestment Income Forex and revaluation gainOthersNon-Interest Income ContributionFY2013
  • 14. Operating Expenses13 Increase in operating expenses mainly from businessexpansion, as Group continues to invest in human capital andIT infrastructureCost-to-income Ratio remains stable at 47.9%RM mil559.4 554.6 544.9591.8639.353.0% 52.1%48.3% 47.6% 47.9%01020304050600100200300400500600700800900FY2009 FY2010 FY2011 FY2012 FY2013Operating expenses trendOperating expenses CIR %FY13 vs FY12+ RM47.5 mil+ 8.0%Q4FY13 vs Q4FY12+RM15.1 mil+ 9.6%PE,65.3%EE,23.0%ME,3.5%AE,8.2%FY2013PE,63.6%EE,24.4%ME,3.5%AE,8.5%FY2012Composition of operating expensesPE: Personnel ExpensesEE: Establishment ExpensesME: Marketing ExpensesAE: AdministrationOperating CostContribution (RM Million)FY2013 FY2012ChangeRM %Personnel 417.6 376.2 41.4 11.0Establishment 146.9 144.4 2.5 1.7Marketing 22.5 20.6 1.9 9.2Administration 52.3 50.6 1.7 3.4
  • 15. 14Note: * Restated for MFRSGross Loans Growth18.720.721.924.527.819.8%10.6%5.7%11.8%13.4%-20%-10%0%10%20%15182124273033FY2009 FY2010 FY2011* FY2012* FY2013Net Loans Growth Trend55.6% 56.8% 55.0% 53.9% 55.7%21.4% 20.5% 21.3% 21.9% 21.4%23.0% 22.7% 23.7% 24.2% 22.9%0%20%40%60%80%100%FY2009 FY2010 FY2011* FY2012* FY2013Consumer SME WholesaleLoans Composition by Business SegmentsFY13 vs FY12+ RM3.3 bil+ 13.4%RM bilFY12 vs FY11+ RM 2.6bil+ 11.8%RM Billion FY2013 FY2012ChangeRM %Household 632.7 564.5 68.2 12.1Business 498.6 458.7 39.9 8.7Net Loans Growth Accelerated to 13.4% Y-o-Y, Driven By Consumer Lending Balanced loans composition with 55.7% Consumer; 21.4% SME and 22.9% for Wholesale Lending Effective management of interest rate risk – 9.7% of loan book is fixed rate (FY2012: 13.8%)
  • 16. 15Residential Properties expanded 18.9% Y-o-Y, above industry loans growthLoans Growth:Residential & Commercial Residential properties: + RM1.8 billion or 18.9% y-o-y growth, higher than the industry growth rate of 12.4% Commercial properties: + RM0.4 billion or 11.0% y-o-y growth Focus on high growth areas i.e. Klang Valley, Penang and Johor, with attractive housing loan packages for theright customer7.78.4 8.79.811.632.9%8.8% 3.3%12.4%18.9%-100%-80%-60%-40%-20%0%20%40%2468101214FY2009 FY2010 FY2011* FY2012* FY2013Loans Growth for Residential PropertyRM bil2.7 2.7 2.83.43.712.2%-2.3%6.1%17.9%11.0%-100%-80%-60%-40%-20%0%20%40%012345FY2009 FY2010 FY2011* FY2012* FY2013Loans Growth for Commercial PropertyRM bil +RM0.4 b;+11.0%+RM1.8 b;+18.9%Note: * Restated for MFRS
  • 17. 16Lending for SMEs expanded 10.3% y-o-y; Resumed growth in Hire PurchaseLoans Growth:SME & Motor Vehicles SME Lending: + RM 0.6 billion or 10.3% y-o-y loans growth Lending to accelerate in 2nd Half FY2013, with flow-throughimpact of ETP Projects +RM176.1 million or 31.3% y-o-y growth for loans fortransport vehicles Re-commenced Hire Purchase financing in April 2012 Progressively expanding Hire Purchase business byfocusing on new and non-national marques4.24.44.85.56.01.9%5.0%8.9%14.4%10.3%-40%-30%-20%-10%0%10%20%012345678FY2009 FY2010 FY2011* FY2012* FY2013Loans Growth for SMERM bil 1,190.2907.6704.2561.8737.9020040060080010001200FY2009 FY2010 FY2011* FY2012* FY2013Loans Growth for Transport VehiclesRM mil+RM176.1 m;+31.3%+RM0.6b;+10.3%Note: * Restated for MFRS
  • 18. 17Well Diversified & Secured Loans Portfolio Risk Management – well diversified and collateralised loan book Residential and non-residential properties account for 54.3% of gross loans portfolio 41.1% of loans portfolio is for residential properties, up from 39.0% as at FY2012 13.2% for non-residential properties 22.2% for working capitalLoans Composition by Economic PurposesCompositionof Loans PortfolioFY2013 FY2012Purchase ofresidentialproperty41.1%Workingcapital22.2%Purchase ofnon-residentialproperty13.2%Personaluse6.9%Credit card2.1%Purchase ofsecurities3.8%Purchase oftransportvehicles2.6%Others8.1%Purchase ofresidentialproperty39.0%Workingcapital25.3%Purchase ofnon-residentialproperty13.4%Personaluse8.6%Credit card2.5%Purchase ofsecurities1.8%Purchase oftransportvehicles2.2%Others7.2%
  • 19. 18Continued Improvement In Asset Quality – Net Impaired Loans Ratio Down to 1.1%875.1806.3 775.5629.2579.2FY2009 FY2010 FY2011* FY2012* FY2013Gross Impaired LoansAsset Quality(%) RM50 million net reduction in gross impaired loans, despite 12.8% gross loans growth Low net impaired loans ratio of 1.1% Stronger recoveries due to better collateralised portfolioNet Impaired Loans RatioFY2009 FY2010 FY2011 FY2012 FY20131.8% 1.8% 1.9% 1.4% 1.1%Gross Impaired Loans RatioFY2009 FY2010 FY2011 FY2012 FY20134.5% 3.8% 3.5% 2.5% 2.1%RM mil1.81.51.4 1.41.31.2 1.21.11QFY12* 2QFY12* 3QFY12* 4QFY12* 1QFY13 2QFY13 3QFY13 4QFY13Net Impaired LoansNote: * Restated for MFRS
  • 20. Impairment Provisions19Net write back in provisions due to recoveries, despite double digit loans growthRM mil Net write back of impairment provisions during theyear due to recoveries, despite setting asideadditional collective provisions for loans growth Drop in coverage due to recoveries87.7%86.6% 86.4%83.8%82.5%FY2012 1QFY13 2QFY13 3QFY13 4QFY13Loan Loss CoverageNote: CLO recoveries amounted to RM0.5 mil as at FY13. (23.1 mil in FY12)24.125.00510152025FY12 FY13Net Write-back of Impairment ProvisionRM’000 FY2013 FY2012Individual assessment 19,674 3,108Collective assessment 8,034 27,627Bad debts recovered (78,360) (65,590)Bad debts written off 21,660 30,371Net other allowances 4,479 2,028Write-back of impairment onsecurities(474) (23,103)Allowance for impairment onproperty, plant & equipment- 1,460Total charge / (write back) (24,987) (24,099)
  • 21. 20Balance SheetManagementEffective Utilisation of Balance Sheet: Net loans constitute 63.6% of total assets Total assets expanded by RM4.0 billion or 10.0% y-o-y18.7 20.7 21.9 24.527.86.96.312.311.512.66.2 4.71.93.73.305101520253035404550FY2009 FY2010 FY2011* FY2012* FY2013Net Loans Treasury Assets Other AssetsRM bil31.8 31.736.139.7Composition of Total AssetsTotal Assets Trend43.7Note :* Restated for MFRS 139Total assets expanded by RM4.0 billion or 10.0% y-oNote :* Restated for MFRS 139FY2013 growth+ RM4.0 bil+ 10.0%FY2012 growth+ RM3.6 bil+ 10.0%Deposits87.0%ShareholdersFunds9.2%OtherLiabilities3.8%FY201320Deposits86.5%ShareholdersFunds9.5%OtherLiabilities4.0%FY2012*Net Loans63.6%Investmentsecurities28.8%Other Assets7.6%FY2013Net Loans61.7%Investmentsecurities29.0%Other Assets9.3%FY2012*
  • 22. 21Customer Deposits25.623.628.432.236.0010203040FY2009 FY2010 FY2011* FY2012* FY2013Customer Deposits TrendRM bilFY2012 growth+ RM3.8 bil+ 13.4%FY2013 growth+ RM3.8 bil+ 11.9%6.8 8.1 8.0 9.1 10.41.61.7 1.61.71.714.1 12.2 14.615.617.13.01.64.25.86.80510152025303540FY2009 FY2010 FY2011* FY2012* FY2013CASA trendDD SA FD NID, MMD, SD9.69.832.228.423.625.610.88.4RM bil12.1 Total customer deposits of RM36.0 billion as at FY2013 CASA deposits expanded by RM1.3 billion in FY2013 33.6% of funding from CASA Reduced high cost money market deposits36.0Note: * Restated for MFRS11.9% Growth in Customer Deposits, with CASA ratio at 33.6%Steady growth in CASA deposits of 11.6% to RM12.1 billion
  • 23. 22Customer DepositsStrong liquidity position with Loans to Deposits Ratio at 78.4%(%) Raised Loans to Deposit Ratio to 78.4% as at March 2013 Our overall strategy is to eventually raise Loans to Deposit ratiocloser to 85.0%: for more efficient balance sheet management; and to be in line with industry76.490.678.8 77.7 78.450556065707580859095FY2009 FY2010 FY2011* FY2012* FY2013Loans to Deposit Ratio TrendDemanddeposits28.8%Savingdeposits4.8%Fixed/investmentdeposits47.5%Moneymarketdeposits13.0%Negotiableinstrumentsof deposits,5.5%Structureddeposits0.4%Deposits Composition by ProductTypeIndividuals45.0%Businessenterprises35.9%Govt. &statutorybodies4.1%DomesticfinancialInstitutions6.7%Others8.3%Deposits Composition by Customer TypeNote: * Restated for MFRS
  • 24. Return on Equity stood at 13.8%, with Earnings per Share registering consistent y-o-y growth23EnhanceShareholder Value8.610.512.814.0 13.86.08.010.012.014.016.0FY2009 FY2010 FY2011* FY2012* FY2013Return on Equity (Net Profit After Tax)%14.919.726.733.035.3010203040FY2009 FY2010 FY2011 FY2012* FY2013Earnings per sharesen303.3408.9553.1674.6714.00200400600800FY2009 FY2010 FY2011 FY2012* FY2013Profit Before TaxRM mil228.9301.5409.2503.1 538.10200400600FY2009 FY2010 FY2011 FY2012* FY2013Net Profit After TaxRM milNote :* Restated for MFRS 139. Shareholders’ funds increased by RM96.52 million from write back of collective provisions with adoption of FRS139
  • 25. 24EnhancedShareholder Value%Note :* Restated for MFRS 139Dividend Payout Ratio (%)2.50 1.303.305.60 6.603.75 5.103.707.7010.0005101520FY2009 FY2010 FY2011 FY2012* FY20131st interim 2nd interim3.702.22 2.213.423.7701234FY2009 FY2010 FY2011 FY2012 FY2013Dividend Yield (%)%41.932.526.242.346.90102030405060FY2009 FY2010 FY2011 FY2012* FY2013sen16.6013.307.006.406.25Dividend Per Share (Sen)96.1 97.9 107.1203.2252.5050100150200250300FY2009 FY2010 FY2011 FY2012 FY2013Dividends Paid (RM million)RM millionFY13: Progressively raising Dividend Payout in line with policy of paying up to 50% of Net Earnings
  • 26. Legal EntitiesCET 1Capital RatioTier 1 CapitalRatioTotal CapitalRatioAFG 10.62% 12.06% 14.77%ABMB 11.51% 12.90% 12.90%AIS 12.32% 12.32% 13.11%AIBB 94.96% 94.96% 95.12%Basel III Minimumregulatory capitaladequacy ratio4.5% 6.0% 8.0%Effective CapitalManagement2514.65%15.40%16.18%15.13%14.77%FY2009 FY2010 FY2011* FY2012* FY2013Risk Weighted Capital RatioNote :* Restated for MFRS 139Basel III: Capital Adequacy Ratios by Legal Entities Strong profit generation capacity to fund balance sheet expansion and targeted dividend payouts Continuous enhancement of capital usage by focusing on:• Less capital intensive lending activities – Consumer, Mortgage and SME lending• Non-interest income and fee based activities – Wealth Management and Transaction Banking• Improving asset quality Capital adequacy ratios are well above Basel III requirements
  • 27. Executive SummaryFinancial Results for 12 Months FY2013Contents1Strategic Focus & Priorities32
  • 28. FY2013Business FocusAspirations How We Achieve Aspirations27To Deliver“SuperiorCustomer ServiceExperience”To Develop“EngagedEmployees withRight Values”Generate recurring revenuefrom existing or new business,within our risk appetiteBuilding infrastructure tosupport operational & executioncapabilitiesEnhancing cost efficiency &productivityDelivering excellent customerservice and experienceTo Build“Consistent &SustainableFinancialPerformance”Reinforcing the right values &inculcating a performancecultureReinforcing governance andcompliance oversightImplemented in FY2013 Re-organised Business Banking foraccelerated SME growth Re-commenced Hire Purchasebusiness Centralising functions andimprovement via process re-engineering27 Enhanced risk managementframework for ICAAP compliance Launched new vision, mission andcore values Continuing to build a strongperformance culture, to retain andattract best talent Upgraded internet banking platform Implemented new integrated MIS andfinance infrastructure Formulated branch distributionstrategy to provide seamlesscustomer service across allcustomer touch points
  • 29. Gaining Market Recognitionand Winning Banking AwardsFinancial InsightsInnovation Award“Excellence in SMEBanking” 2012“Service Excellence in SMEBanking” &“Service Provider Excellence inVirtualization”Sahabat SME AwardWon for 3 consecutiveyears: 2010, 2011 & 2013Enterprise & ITArchitectureGlobal ExcellenceAwards 2012“SOA Vision forEnterprise Services”23rd PlaceMalaysia’s 100Leading GraduateEmployers 201276th PlaceVISA Malaysia BankAwards 2012Highest Payment VolumeGrowth for Visa PlatinumCardSME AwardWon for 3 consecutivein Asia Pacific, Gulf region & AfricaExcellence in Consumer Insights/MarketResearch/Data-Driven MarketingExcellence in CRM & Loyalty Marketing28
  • 30. Visa InfiniteMy Business Platinum CardeAlliance ShareMobile TraderFranchise Building:Launched Business InitiativesLaunched Business InitiativesLaunched Business InitiativesLaunched Business InitiativeseAlliance ShareAirAsia Big Rewards29CGC Signing CeremonyLaunch of Bangsar Baru branch
  • 31. FY2014 Priorities30Our Priorities Continue building on our strengthsand niche position in Consumer andBusiness Banking to grow revenue Continue cross-selling and productbundling and strengthen relationshipswith customers in target segments Enhance customer service,productivity and efficiency throughintegrated multi-channel distributionstrategy Ensure impactful investments intechnology and infrastructure Strengthen investment banking andIslamic banking capabilities……. We will continue to exercisecaution & vigilant risk managementto deliver consistent & sustainablefinancial performance…….BuildConsistent &SustainableFinancialPerformanceDeliverSuperiorCustomerServiceExperienceDevelopEngagedEmployeeswith RightValuesAspirationFY2014 Strategic initiatives aligned with Group’s Medium Term Targets FY2012 – FY2015 ofDelivering Consistent and Sustainable Financial PerformanceFY2014 Expectations GDP growth of 5.5% OPR to remain unchanged at 3.0% ETP investment momentum to accelerate
  • 32. Alliance Financial Group Berhad7th Floor, Menara Multi-PurposeCapital SquareNo. 8, Jalan Munshi Abdullah50100 Kuala Lumpur, MalaysiaTel: (6)03-2604 3333www.alliancefg.com/Investor-RelationsTHANK YOUDisclaimer: This presentation has been prepared by Alliance Financial Group Berhad (the “Company”) for information purposes only and does not purport to containall the information that may be required to evaluate the Company or its financial position. No representation or warranty, expressed or implied, is given by or onbehalf of the Company as to the accuracy or completeness of the information or opinions contained in this presentation.This presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of itform the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever.The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or its contents or otherwise arising inconnection therewith.For further information, please contact:Amarjeet KaurGroup Corporate Strategy & DevelopmentContact: (6)03-2604 3386Email: amarjeet@alliancefg.com31Sew Yin YinGroup Corporate Strategy & DevelopmentContact: (6)03-2604 3385Email: sewyinyin@alliancefg.com

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