Tivoli software and the next chapter of your e-business strategy.Document Transcript
Tivoli software and the next chapter of your e-business strategy.
Tivoli software from IBM isn’t just a family of reliable business continuity and performance management software…
…it’s also part of a comprehensive, integrated
It’s an “e” world out there. Companies you’re losing sales; if your network
like yours are using e-business to is down, you’re losing productivity.
reduce costs, deepen customer loyalty, Tivoli software can manage those
reach new markets, increase operating systems reliably and alert you to
efficiencies, accelerate time to market problems in advance.
and integrate their value chain.
Configuration and Operations
Of course, you’re aware of that Management. Meeting IT needs with
opportunity, and you recognize the need limited staff is a big challenge. With
to capitalize on it now or fall behind Tivoli software, you can manage
the curve…and the competition. That’s activities centrally across
why you’re improving your business diverse environments, manage
processes with powerful e-business configurations and deploy software for
software products from IBM: maximum productivity.
WebSphere® software helps you extend Security Management. You’ve got to
your existing business-critical processes deploy e-business applications faster
to the Web. and at lower cost while maintaining
consistent security policies across your
DB2® software gives you the power IT investments. Tivoli software helps
to turn e-business data into usable you address the critical security issues
business intelligence. of access management, identity
Successful e-businesses are
leveraging four key capabilities
management and risk management.
provided by IBM e-business Lotus® software enables your staff to be
software solutions, which work
in concert to provide a total,
more productive by collaborating with Storage Management. Accessing,
balanced infrastructure. colleagues, suppliers and customers. protecting and recovering data are
more important than ever. Tivoli storage
Web-enables your business Tivoli software: Think of it as e-business management solutions enable
protection businesses to confidently deploy,
Uses data to increase So what’s next? If you’re like most access, share and protect their
competitiveness organizations, you’ll want to fully mission-critical information.
leverage the capabilities of your
Enables collaboration inside and
outside your organization e-business software and keep it running In short, Tivoli e-business solutions
Tivoli at peak levels. Which is where the help enable business continuity, as
Manages your e-business
infrastructure for high availability Tivoli family of e-business Infrastructure well as monitor and manage the
Management Solutions comes into play. performance and availability of your
Tivoli solutions are specifically designed e-business infrastructure. Want proof?
to help you protect your e-business On the following pages, you’ll find a
activities in four different areas: few examples of how Tivoli solutions can
optimize your IBM WebSphere, DB2 and
Performance and Availability Lotus software.
Management. If your Web site is down,
Tivoli Manager for Domino —
Keep collaboration up and running at peak levels
In IBM Lotus DominoTM, you have the Service-level reporting
most impressive collaborative solution in Look to Tivoli Manager for Domino for
e-business, fostering critical teamwork the in-depth service health monitoring
among colleagues, customers and and reporting that’s essential for today’s
vendors. Which is why you may want IT organization. Running from either
to consider a high-performance Domino an IBM Lotus Notes® client or a
management solution: Tivoli Manager Web browser, it provides integrated
for Domino. and centralized management of your
Think about it: If your organization’s
messaging infrastructure goes down, Intelligent monitors and realtime graphing
Tivoli Manager for Domino productivity suffers. Tivoli Manager for Tivoli Manager for Domino monitors
at a glance… Domino gives you powerful tools to server availability, server health,
help keep your Domino server up database corruption, database usage
and running at peak levels 24x7. Its and usage patterns for all or selected
• Enhances Domino server capabilities include: Domino servers. All critical metrics can
availability and increases be graphed in realtime, giving you a
productivity • Proactive server health monitoring quick visual indicator of recent events
• Proactively identifies small • Service-level reporting and potential problems.
• Storage management
server issues before they
• Client performance measurement Intelligent monitors provide analysis and
become big business problems • Server auto-detection insight into complex Domino network
• Tracks down and reports • Role-based configuration. operations, such as replication and
network bottlenecks mail routing. They also track scheduled
• Provides in-depth service- An early warning system replication, reporting on the number of
Tivoli Manager for Domino doesn’t wait hits and misses for any designated
for small server issues to become time interval. And a mail trace monitor
big business problems. Continually tracks every message routed through
monitoring Domino availability, it quickly your server.
locates and notifies administrators of
server problems before they cause Teamwork, Tivoli-style
outages. Plus it identifies server Your collaborative infrastructure is too
slowdowns and network bottlenecks important not to be protected. With
and reports them using actual client Tivoli Manager for Domino, you have
performance metrics. With that kind a comprehensive management solution
of proactive server management, you that allows for planning, administration
can accelerate problem resolution and and analysis of your Domino server.
improve server availability. The results: enhanced server availability
and performance and lower total cost
Tivoli Data Protection for Domino —
Back up your database
Your e-business collaboration is only • Recover to the same or a different
as good as the security of its data. Domino server; you can recover one
That’s the premise behind Tivoli Data or more archived transaction logs
Protection for Domino, which provides independent of a database recovery
centralized, online, incremental backups and also recover the transaction log
of your Lotus Domino databases. This introduced in Domino server 5.03.
helps keep your data safe, no matter • Expire archived transaction logs
where it resides or how it’s stored. when they’re no longer needed; you
can also expire database backups
With Tivoli Data Protection for Domino, automatically based on version limit
you can perform two types of backups: and retention period.
• Incremental, conditional backup Easy for administrators to manage
Tivoli Data Protection for creates a full online backup of Domino administrators can perform
Domino at a glance… Domino databases. The conditions online, incremental backups or point-
that determine when a new backup is in-time restores, all from the same
• Perform online, incremental necessary vary depending on whether management tool they use for all their
the database is logged. Domino availability and management
backups of IBM Lotus
• Selective, unconditional backup needs. Once a database has been
Domino databases. applies to specified databases. When restored, it becomes unavailable to
• Manage the safety of your archival logging is in effect, you can users and server processes until it’s
data, no matter where or capture changes to logged databases “activated.” This allows administrators
how it’s stored. between full backups. to confirm a successful restoration
before the database is made available
• Protect your organization’s
The many faces of data protection to users or replicated throughout the
collaboration and productivity Tivoli Data Protection for Domino helps Domino network.
levels. protect and manage data by making it
easy to: If you value the safety of your Domino
data and the collaboration it fosters,
• Maintain multiple versions of consider the high-performance backup
Domino databases and automate recovery solution that can help protect
scheduled database backups. your organization against loss of data —
• Archive Domino transaction log files. and productivity. Look into Tivoli Data
• Restore Domino databases to a Protection for Domino.
specific point in time; you can
restore backup versions of a Lotus
Domino database and apply changes
made since the backup from the
Tivoli Storage Manager —
Keep DB2 and your system up and running
When you begin to deploy your align your storage policies with business
applications on DB2, a little voice will policies, coordinating data types with
probably be whispering three little words multiple backup requirements.
in your ear: “quick file recovery.”
Monitor and manage your data
Whisper three words back: Tivoli Tivoli Storage Manager manages a
Storage Manager. Designed to work in broad range of data, from laptops
concert with DB2, it uses advanced to corporate servers. From more than
technologies to protect and manage the 35 different operating platforms, you
mission-critical information in your DB2 can gain:
database. And that, in short, gives you a
proactive backup and recovery solution. • High-speed, policy-based disaster
Tivoli Storage Manager at Reduce your data archiving costs • Centralized administration for data
For organizations with large DB2 storage storage and management
capacity, Tivoli Storage Manager can • SAN features, such as LAN-free
help reduce the costs of storage. You backup and tape sharing
• Provides automated, can back up archival data on less costly • Space management file migration
unattended incremental file tape or optical drives and retrieve that • Compatibility with hundreds of storage
backup and recovery data as quickly as if it were stored on devices, LANs, WANs and SANs
your server. • Customized backup solutions for
• Helps you reduce the costs
major Enterprise Resource Planning
of archival data storage
High-speed data restore (ERP) applications and database
• Helps you establish 24x7 In a global 24x7 economy, there’s no products
system availability such thing as a Web site crash in the • Optional data protection for most
• Provides a tool for high-speed, middle of the night. Somewhere, it’s the popular e-mail, databases and
middle of the day. So any problems applications.
policy-based disaster recovery.
must be detected and remedied
immediately. Tivoli Storage Manager For DB2, a speedy recovery
helps maintain availability and quickly A sophisticated solution for automated,
gets your system up and running again. unattended file backups, Tivoli Storage
In fact, its high-speed data restore Manager can reduce your IT
capability is among the fastest in administrators’ workload and free them
the industry. to work on other projects. Find out
why it’s installed in more than a million
Proactive problem solving systems worldwide, including 80 of the
Since Tivoli Storage Manager lets you Fortune 100 companies.
set policy and thresholds, you can be
alerted immediately if you ever reach
a critical point of data storage. That
means you’ll be able to take action
before the Help Desk calls. And due
to policy-based management, you can
Tivoli Manager for DB2 —
Proactively detect and resolve DB2 issues
With your investment in DB2, you detect and resolve problems before
have a powerful database for managing they affect data availability. That kind
e-business applications and data. The of proactivity translates to satisfied end
question is: How do you maintain their users and customers.
availability? After all, if data can’t be
accessed, it’s costing your business A long list of business benefits
plenty in terms of lost productivity… The business benefits of Tivoli Manager
and revenues. for DB2 are readily evident. You can:
The answer is Tivoli Manager for • Centralize control of multiple DB2
DB2. This infrastructure management servers and databases, regardless
system alerts database administrators of location.
to emerging DB2 performance issues, • Safely offload certain database
Tivoli Manager for DB2 at errors or failures at both the database administrator tasks to others
and instance levels. Your database without giving up control over
administrators can proactively detect critical resources.
and resolve problems between users • Eliminate the need to synchronize
• Minimize DB2 outages to and applications before those problems user definitions, resulting in a
protect your e-business affect data availability — and, ultimately, complete, centralized view of your
applications and data. mission-critical business operations. database environment.
• Proactively identify the most critical,
• Help maintain the availability
Tivoli Manager for DB2 manages critical relevant events and automatically
and performance of your
connectivity between end users and initiate corrective actions.
DB2 resources. databases through: • Reduce labor and training costs by
• Simplify the management automating manual processes.
of DB2 in an enterprise • Comprehensive monitoring of • Increase customer satisfaction by
DB2 servers better managing service-level
• Automated task scheduling agreements.
• Centralized user and database For any sophisticated e-business
server management implementation — from e-commerce
• Delegation to Customer Relationship Management
• Integrated database, application, (CRM) to Enterprise Resource Planning
system and network management. to Supply Chain Management
applications — an up-and-running
Manage hundreds of databases database is critical. Tivoli Manager
Tivoli Manager for DB2 includes a for DB2 enables superior database
full monitor suite, which gives your performance and simplifies database
database administrators and other IT administration.
personnel the tools they need to
manage hundreds of databases from
a single console. Monitors can be
deployed individually or en masse to
Tivoli Web Services Manager —
Do your Web site visitors see what you see?
With WebSphere software, you’ve built Part of a complete solutions suite
an information- and function-rich Web Tivoli Web Services Manager is part
site that represents your organization’s of the total Tivoli Web Management
e-business presence. Solutions suite. This suite offers a
comprehensive method for maintaining
But what do customers and other optimum performance and availability
users experience when they visit your from your site while balancing system
site? Broken links? Error messages? security. It includes two powerful
Can they really access your site’s solutions that are designed to work
utilities and applications? How long in concert with Tivoli Web Services
Tivoli Web Services Manager
does it take to process a request or Manager:
at a glance… to render a page?
• Tivoli Web Services Analyzer, which
• Measures realtime customer Tivoli Web Services Manager provides correlates Web server statistics with
experiences without intrusive answers to those questions so you performance data to give you a
immediately know what customers and complete view of your Web
end users actually see and experience environment. Using OLAP technology,
• Executes synthetic transactions on your Web site. And that, in turn, can this data can be customized into
from multiple locations help you optimize WebSphere software’s graphical reports that departments
• Scans your Web site and ability to generate e-business revenue can use to make informed decisions.
checks content for errors and opportunities. • Tivoli Component Manager, which
monitors key Web infrastructure
Capturing the user’s experience components. Leveraging JMX-based
• Optimizes the WebSphere ability In realtime, Tivoli Web Services MBeanTM data, it provides deep
to generate e-business revenue Manager captures actual end-user monitoring and control capabilities
opportunities. transactions — as well as synthetically and automatically corrects problems
driven availability and performance while alerting administrators.
data — from your Web environment.
And to complete the management of the In Tivoli Web Services Manager, you
user experience, it also helps confirm gain integrated, realtime availability
that the right content is posted on your and performance management of your
site — and that this content is available WebSphere-created site. That enables
to visitors. e-business management of backend
systems and application-level quality-
Tivoli Web Services Manager of-service management.
accumulates end users’ transaction
response time data in terms of total
round-trip time, then further breaks it
down by page-render time and backend
processing time. These metrics are
critical for measuring the level of service
that your customers actually experience
on your site.
Tivoli Policy Director — Enforce security policies
across your e-business environment
If your organization is like most, you • User access to diverse business
may have found that in your company’s affiliates and user constituents,
rush to e-business, individual business enrollment support and controlled
units or departments have made access to applications
different IT buying decisions. Which • Enforcement of user privileges for
has left you with no single way to set employees, Business Partners,
and enforce consistent security policies suppliers, investors and customers
across disparate Web applications • Integration into e-commerce solutions,
and resources. corporate or consumer portals, CRM
systems, Internet banking, ERP and
Enter Tivoli Policy Director. It offers electronic bill payment.
you an integrated security model for
cost-effectively managing security A top candidate: IBM WebSphere MQ
policies across heterogeneous Web If you’re currently deploying new
application environments. applications based on IBM WebSphere
MQ (formerly MQSeries®), you’re
By adding Tivoli Policy Director to your undoubtedly aware of the critical
WebSphere e-business environment, importance of data security. To help
you can: keep your data safe from snooping
by unauthorized processes — and to
• Quickly apply security policies to keep transferred data intact between
Web applications. applications — consider Tivoli Policy
Tivoli Policy Director at
• Gain faster time-to-value for your Director for MQSeries.
a glance… e-business initiatives.
• Manage application security policies The ideal companion to WebSphere
• Apply and manage security consistently for high availability. MQ, it maintains message integrity
• Use security features such as Web- and manages confidentiality for your
policies across multiple Web
based single sign-on to confidently applications. That can help eliminate
applications and environments.
extend your e-business model to the fraud, protect high-value or sensitive
• Control user access from Internet, your intranet and extranets, transactions and meet auditing
browsers, PCs and wireless and mobile/wireless networks. requirements…all without changing your
devices. • Reduce application development existing applications.
costs and total cost of ownership by
• Reduce application development
eliminating the need for customized, Manage security in your e-business
costs and total cost of ownership.
per-application security controls. environment
Can you really afford not to manage
Centralize control and management e-business security? With Tivoli Policy
With Tivoli Policy Director, you can Director, you have an enterprisewide
centralize user access control from IT security policy that’s comprehensive,
browsers, PCs and wireless devices to manageable and linked live with the
any Web server using various forms of broad range of enforcement points
authentication — and without rewriting throughout your organization.
applications. Factors you can control
and manage include:
Tivoli Software Distribution — Deploy and manage client
and server software automatically
The good news: You’ve decided on IBM Maintain an entire software suite
Lotus Notes for your e-mail solution. Tivoli Software Distribution does more
Now for a challenge: You’re about to than just deliver software. You can
acquire a company that uses a different define and maintain an entire suite of
e-mail solution. How do you quickly and software for a group of workstations in
successfully get Lotus Notes — and one step using a simple “desired state”
other software — delivered and working reference model.
across the entire enterprise?
When you update or upgrade your
With Tivoli Software Distribution. When system, Tivoli Software Distribution
you have to quickly deploy software doesn’t disrupt your operation; it simply
Tivoli Software Distribution to thousands of users, on multiple analyzes each system and does only
at a glance… operating systems, even in several what’s required to bring it up to
countries, consider this serious solution. date, allowing you to send only what’s
• Quickly deploys software to In short, Tivoli Software Distribution different. It even tracks software
makes sure that your users get their installed with CD-ROMs.
thousands of users across
software fast, that it’s configured for their
multiple platforms and environment and that it works. Keep your network running efficiently
geographies Tivoli Software Distribution includes
• Automates the management of Install software across platforms many features to preserve your network
the total user software suite Tivoli Software Distribution enables your bandwidth. Among them:
software to be installed easily on
• Preserves your network
virtually any system platform. It: • Enforces limits on how much of the
bandwidth network your software will consume
• Allows administrator or user • Assures delivery to mobile systems • Allows large jobs to progress during
control of content and timing. by waiting until a connection is specified “execution windows” — even
established in increments when necessary
• Lets users install software at • Enables you to pre-stage software in
their convenience depots closer to the target systems.
• Easily schedules repetitive updates
• Features a graphical interface that lets If you need to get software like Lotus
you monitor all its activities. Notes to many systems that are diverse
and dispersed, your answer is Tivoli
Flexible installation Software Distribution.
Software deployed with Tivoli Software
Distribution can adjust itself for the
local environment of each system. And
software packages can use variables of
many kinds, allowing the customization
that each system needs based upon its
Protect your e-business investment
In constructing your e-business In short, when you choose IBM
infrastructure, you can take one of e-business software, you’re not just
two courses: Assemble an array of adding to your infrastructure. You’re
disparate software solutions from entering the next chapter of e-business.
multiple vendors. Or select your
e-business software with an eye toward For more information on how IBM
a larger goal: building a total solution of WebSphere, DB2, Lotus and Tivoli
tightly knit software that works together software offer a comprehensive
to form a comprehensive, integrated e-business infrastructure solution,
e-business infrastructure. contact your IBM representative, call
1-888-SHOP IBM or visit our Web site
If you’re leaning toward the latter, at ibm.com /software.
consider IBM WebSphere, DB2, Lotus
and Tivoli e-business software.
Enter the next chapter of e-business
These pages have shown you a few
snapshots of how IBM e-business
software can work together to help you
build and manage an IT infrastructure
that can easily handle the growing
demands of e-business today…and
Needless to say, there’s a lot more
to the story. IBM e-business software
continues to set new standards for
interoperability, flexibility, reliability and
scalability. And we’re a key supporter of
open standards and open technologies,
which means you can confidently use
your legacy applications and hardware
— from IBM and other vendors — to
interact with customers and suppliers on
virtually any IT platform.