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SAP 2003: Your Technology and Business Roadmap


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  • 1. SAP 2003: Your Technology and Business Roadmap Jim Shepherd Senior Vice President AMR Research
  • 2. Agenda
    • SAP’s Business Strategy
    • SAP’s Product Strategy
    • SAP’s Technology Direction
    • What Should You Worry About ?
    • Maximizing The Value of Your SAP Investment
  • 3. SAP Snapshot
    • $6.5B in FY01 Revenues
      • Close to 70% from Maintenance and Services
    • FY02 Goal: 5-10% Revenue Growth
    • 18,000 Customers – 4,000 New Last Year
    • 50,000 Installations – 120 Countries
    • 21 Industry Solutions
  • 4. SAP’s Business Strategy
    • Account Control- “The Safe Choice”
    • Customer Lifecycle Management -
      • “ SAP Delivers Value”
    • Services, Maintenance, & Add-ons
    • New Markets and Channels
  • 5. SAP Business Strategy: Become Your “Trusted Partner” Infrastructure Consulting Infrastr. Software Technical Support Infrastructure Support Business Software Business Consulting System Support Out- sourcing System Integration Discover & Evaluate -> Implement -> Operate Hardware OS, DB, ... Strategic Consulting Application Layer Middleware Layer IT Layer Source: SAP AG System Integration System Integration*
  • 6. SAP Business Strategy: “Extended Range of Services”
    • New Maintenance Offerings
    • Architecture Planning
    • Custom Development
    • Consulting
    • System Integration
    • Operations Planning & Optimization
    • Hosting
  • 7. SAP Business Strategy: New Markets and Channels Source: SAP AG SAP Direct Sales Vertical Resellers Business One Centers Sales/Service Partners
  • 8. Product Strategy: A Box of SAP to Go Source: SAP AG
  • 9. Current Application Strategy
    • The Ever Expanding
    • Scalability : Business One and All-in-One
    • The xApps (Cross-Applications) Framework
    • SAP Portals
    • R/3 Enterprise
  • 10. The Ever Expanding Source: SAP AG Business Partners World Internet Extranet Enterprise Group ENTERPRISE COLLABORATION Advanced Supply Chain Planning Customer Relationship Mgmt Business Warehousing Intranet R/3 Logistics R/3 Accounting R/3 HR R/3 Fulfillment ... B2B Procurement Strategic Enterprise Management Strategic Enterprise Management Knowledge Warehouse Comprehensive e-Business Solutions Industry-Add-ons Portals Marketplaces Supply Chain Hubs Collaborative Engineering E-Recruiting Electronic Bill Presentment & Payment Collaborative Forecasting
  • 11. SAP Product Strategy: Scalability Headquarters Factory Distributor SAP R/3 Enterprise SAP Business One Sales Subsidiary SAP All-in-One Exchange Infrastructure Source: SAP AG
  • 12. The xApps Framework
    • Based Inside AG, Way to Bring Innovation Outside of Regular Product Cycles
    • New “Cross Apps” Framework Layered on Top of R/3 and
      • Goal: Supports SAP and 3 rd Party Apps
      • Needed: Serve as “Fast” Bridge Between SAP Apps
      • 1 st xApps Due 4Q02 (Resource & Program Management)
    • SAP Has Identified 200+ Business Processes
  • 13. SAP Product Strategy: xApps Source: SAP AG SAP WAS WebSphere CICS SAP SAP Web Application Server 3rd Party App Legacy People Information Processes Portal Business Intelligence Exchanges Planning & Budgeting Click- stream Analysis Collab. Project Mgmt. Adaptive Supply Chain Mgmt. SCM Cockpit .net 3rd Party App
  • 14. SAP Portals Web Application Server and DynPro Shared Services: Security, Management, Globalization Source: SAP AG SAP Portal Integrate People SAP Business Information Warehouse Integrate Information SAP Exchange Infrastructure Integrate Processes
  • 15. R/3 Enterprise SAP Web Application Server 6.20 Replaces Basis Server Provides J2EE and ABAP Support Common Foundation for all Components SAP R/3 Enterprise Extension For SCM SAP R/3 Enterprise Extension For FIN SAP R/3 Enterprise Extension For HR SAP R/3 Enterprise Extension For Travel SAP R/3 Enterprise Extension For PLM
    • SAP R/3 Enterprise Core 4.7
    • All Existing R/3 Functionality
    • Future Changes limited to:
            • Legal Changes
            • Defect Fixes
            • Performance Enhancements
  • 16. R/3 Enterprise Rollout
    • New “Ramp-up” Release Process
    • 70 Customers Upgrading as of September
    • 200 Expected by Year End
    • Early Reports From Customers Are Positive
    Internal Customer Release Restricted Shipments Unrestricted Shipments 7/02 12/02
  • 17. Key SAP Technology Components Source: SAP AG
  • 18. Exchange Infrastructure
    • Multiple Integrations Paths: SAP RFC and IDoc, Files, and Standards (XML, SOAP)
    • Integration Repository and Directory for Capturing Integration Rules During Design and Configuration
    IDoc RFC File XML The Enterprise Supplier 1 Supplier 2 Oracle ERP mySAP PLM Legacy ERP SAP R/3 XML E-Procurement Exchange .Net Web Service Supplier 3
  • 19. SAP Web Application Server
    • Integrate ABAP and J2EE Worlds
    • Foundation for All SAP Products
      • Today CRM 3.1 and R/3 Enterprise
    • Development Tools Moved to Eclipse Framework
    • SAP-Centric Solution -- Today
    • Has Potential to Replace 3 rd Party App Servers in SAP Accounts
  • 20. Web DynPro
    • Multi-Language and Multi-Device Support for User Interfaces
    • Integrated Development Environment for Presentation Logic
      • Model and Develop Presentation Logic
      • Design and Compose User Interfaces
    • Runtime Services
      • Runtime Infrastructure Support for Java and ABAP (JSP and BSP)
      • Tag Libraries
      • Device Independence
      • Internationalization
    SAP Web Application Server Presentation Layer Web Dynpro Business Layer J2EE/ABAP BSP, JSP* Tag libraries
  • 21. What Should You Be Worrying About ?
    • Instance Consolidation
    • New Functionality
      • PLM, APO, Portals, CRM, etc.
    • Release Strategy & Expectations
    • Extended Deployment
      • Internally
      • Externally
  • 22. Maximizing Your Investment
    • Competency Center -- Business Process Improvement Not Help Desk!
    • Continuous Training & Education
    • Enterprise Performance Management (EPM)
    • Network Theory -- A system becomes more valuable as it touches more users
    • Any ERP System Needs Better Public Relations