Strategy Unit
                                                   Curriculum & Awards

Post title:          Corporate Bu...
Section:      1.0     The post
                      1.1     Post details
                      1.2     Job description
You will be expected to be proactive and commercially aware with respect to the sales planning of
your sector. Your role i...

Essential elements are those, without which, a candidate would not be able to do the job.
Applicants who have not c...

Section 2.1:   HOW TO APPLY

Application procedure

a)                Complete the ful...
Eligibility:      The post is open to internal and external applicants.
Pre-              For an informal discussion about...
Recruitment       The appointment process reflects the University’s and the Strategy Unit’s
procedures:       commitment t...
g) The Equality and Diversity Office helps the University to develop and promote equal
     opportunity and diversity poli...
Relocation        Staff are normally expected to live within a reasonable travelling distance of their
Expenses:         p...
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Further particulars

  1. 1. Strategy Unit Curriculum & Awards Post title: Corporate Business Manager, IT & Telecoms Sector Salary: £36,532 - £43,622 per annum Grade: Grade 8 Vacancy ref: 6040 Contract: Full time to 31st January 2012 Closing date: Noon 2nd February 2010 Interview date: February 2010 Information included in this pack:
  2. 2. Section: 1.0 The post 1.1 Post details 1.2 Job description 1.3 Person specification 2.0 Applying for the post 2.1 How to apply 2.2 Application information 3.0 University and Unit information 3.1 The Open University 3.2 The Strategy Unit 3.3 The Employer Engagement Programme 4.0 Benefits and facilities Section 1.0: THE POST Section 1.1: POST DETAILS Post title: Corporate Business Manager, IT & Telecoms Sector Reports to: Executive Director, IT & Telecoms, Employer Engagement Unit and/or team: Strategy Unit, Walton Hall, Milton Keynes Salary details: Grade G8, £36,532 - £43,622 per annum depending on qualifications and experience Location: Home-based role Working hours: 37 hours Monday – Friday Job Share: No Contract: To 31st January 2012 Section 1.2: JOB DESCRIPTION Main purpose of the post The Open University is pursuing an ambitious objective to be the largest higher skills workforce development partner to UK employers by 2012. To transform the Open University’s operating model to support this objective, two target industry sectors have been identified - one of which is IT and Telecoms - and sector teams are now being set up. The Corporate Business Manger, IT & Telecoms will identify and develop strategy to generate corporate employer pipeline opportunities, and deliver business results, for strategic partnerships with corporate employer organisations within the IT & Telecoms sector. The Corporate Business Manager, IT & Telecoms will work with colleagues in Corporate Employer Services to maximise potential business opportunities from the IT & Telecoms sector. Job Description
  3. 3. You will be expected to be proactive and commercially aware with respect to the sales planning of your sector. Your role is to execute a sales plan for the sector. The Corporate Business Manager, IT & Telecoms is responsible for: • Implementing the IT & Telecoms sector strategy with respect to sales to large (500+ employees) corporate employers in the sector. • Implementing account-based relationship development and management. • Producing an operational business plan which covers territory objectives, key targets and key activities that will contribute towards the delivery of IT&T sector strategy. • Developing account based plans for key clients and working with Corporate Employer Services with respect to priorities and specific plans. • Leveraging and sharing best practice with other sector-specific teams. • Maintaining productive working relationships with Marketing & Sales and the OU’s Regional and National Centres. • Representing the OU at events relevant to corporate sector decision makers (inc. Professional Bodies / Trade Associations / Sector Skills Councils). • Liaising closely with colleagues in faculties and other University units to align OU offering with market needs and to develop solutions for client employers. • Working across boundaries with colleagues to build reputation of OU offer within the sector. Key measures: The principal measure of success for the post-holder will be the level of corporate/employer business generated. Measures will include: • Achievement of agreed business development targets • Retention rates and levels of repeat business • Degree of favourable client feedback (external and internal) • Effective collaboration and interaction with faculties, academic course teams and support areas of the OU. Section 1.3: PERSON SPECIFICATION ESSENTIAL • Familiar with the IT & Telecoms Sector and the needs of employers in the sector • Degree or equivalent qualification in business or marketing • High level of recent successful sales activity/account management • Ability to think and plan strategically • Influencing skills • Knowledge and understanding of education and training • Knowledge of human resource strategies • Highly effective communication and interpersonal skills • Good networking skills, both in person and electronically • Ability and willingness to travel regularly for meetings DESIRABLE • Working knowledge of the Skills Framework for the Information Age (SFIA) • Experience of working with learning and development managers in the sector • Understanding of the role played by e-Skills UK as the sector skills council for IT and Telecoms • Awareness of the key professional bodies within the sector
  4. 4. Note: Essential elements are those, without which, a candidate would not be able to do the job. Applicants who have not clearly demonstrated in their application that they possess the essential elements will normally be rejected at the shortlisting stage. Desirable elements are those which it would be useful for the post holder to possess.
  5. 5. Section 2.0: APPLYING FOR THE POST Section 2.1: HOW TO APPLY Application procedure a) Complete the full version of the application form. The form has been designed to give the information needed at this initial stage and allows candidates to be considered in an even-handed way. See also the information in the section on references below. b) Write a covering letter, clearly indicating how you believe you meet the person specification set out in section 1.3 above. Please ensure you provide relevant examples as evidence to support your statement. You will need to read carefully any specific instructions concerning what should be included in your application (this will be in the additional information you have concerning the job). Please ensure you comply with these instructions, as if you do not the panel will not shortlist you. The selection panel will consider how well the information you provide demonstrates that you meet the criteria identified in the person specification. c) Post or email to the following address, to arrive by the closing date shown in section 2.2 below. Applications received after this date will not be accepted: Mrs Diana Griffiths The Recruitment Co-ordinator Strategy Unit The Open University Milton Keynes MK7 6AA Telephone: 01908 655466 Email : Curriculum Vitae (CV) Should you choose to include a Curriculum Vitae, please remove any information from your CV that might give an indication of your race, religion or belief, or sexual orientation, as these details are irrelevant to your application. Once completed you must sign & date the application form to confirm that the information and any attachments are correct. Please quote ref: 6040 Internal applicants only When completing the ‘Referees’ section of the application form, please ensure you specify your Head of Unit as your ‘current employer’, as s/he is responsible for providing this reference or nominating an appropriate alternative referee. Please be advised that the employing Unit is responsible for requesting references from your referees.
  7. 7. Eligibility: The post is open to internal and external applicants. Pre- For an informal discussion about the post you are welcome to contact Kevin applications Streater (, 01908 858733. enquiries: Closing date: Noon 2nd February 2010 Shortlisting: Shortlisting will be completed as soon as possible after the closing date. We will contact all applicants to advise whether they have been shortlisted for interview. Interviews: Interviews will be held at The Open University at Walton Hall in February 2010. We try to plan interviews to be as relaxed as possible whilst covering the questions and issues which the panel will have agreed beforehand are appropriate to the post. Age The Open University operates a normal retirement age of 65. It is normal policy to regulations: only accept applications from new applicants up to the age of 64 years and 6 months, provided that the applicant would be under the age of 65 when they commence work for the University. This is in line with the Employment Equality (Age) Regulations 2006. Disabled The Open University welcomes applications from disabled people. If you require applicants: any adjustments to enable you to attend the interview please ensure that you have either provided this information on your application form or contacted the Recruitment Co-ordinator to discuss your requirements. If you are called for interview, please discuss any adjustments you may require to carry out the duties of the role with the interview panel so that the appropriate arrangements and any adjustments can be made if necessary. (Under the Disability Discrimination Act, a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on a person’s ability to carry out normal day to day activities). Please let us know if you need a copy of the further particulars in large print, on computer disc, or on audio cassette tape. Access details for disabled applicants are available from: 01908 655466. Eligibility to There are legal restrictions on who may undertake employment in the United work in the UK: Kingdom. Residents of the European Economic Area and Switzerland are permitted to work within the UK, however citizens of other countries normally need to be sponsored by a UK employer and granted permission to stay in the UK by the UK Border Agency, in order to undertake employment with the sponsoring employer. When applying to the UK Border Agency in order to sponsor someone, the University will be required to demonstrate that the job is at skill level S/NVQ level 3 or above, and that there are no other suitable candidates for the post who are ‘settled workers’, i.e. resident in any of the countries as stated above. Candidates who are invited for interview will be required to provide proof of their eligibility to work in the UK by producing verifiable documents. Details of the required documents will be sent to those candidates who are invited for interview and the relevant original documents must be brought along to the interview for checking and copying. If you require sponsorship this will be processed should your application for appointment be successful. To find out what visas and permissions you may require in order to work in the UK please see or telephone 0114 207 4074, the general enquiries line is open from 09.00 to 17.00, Monday to Friday, excluding public holidays.
  8. 8. Recruitment The appointment process reflects the University’s and the Strategy Unit’s procedures: commitment to Equal Opportunities and the need to ensure these principles are reflected in all aspects of the appointment procedure. If you have any comments or concerns about any stage of the recruitment process, please contact the HR Adviser/Support Services Human Resources who will look into the matter. Section 3.0: UNIVERSITY AND UNIT INFORMATION Section 3.1: THE OPEN UNIVERSITY The Open University transforms lives through education. It has become by far the largest university in the UK, now teaching well over 200,000 people every year. We have expanded our activities throughout Europe and our highly rated teaching materials are used by other institutions in many parts of the world. We are consistently achieving high rankings both in research and teaching quality assessments. Teaching is through the provision of specially designed, high quality, materials encompassing traditional print texts, television, video, CD-ROM, internet and electronic conferencing together with first class personalised tuition, learning feedback and support. The success of the Open University is due to our outstanding staff. There are around 4,500 staff plus over 7,000 Associate Lecturers. Staff and potential staff are treated solely on the basis of their merits, abilities and potential, regardless of gender, colour, ethnic or national origin, age, socio- economic background, disability, religious or political beliefs, family circumstances, sexual orientation or other irrelevant distinction. We are also committed to the development of our staff to their full potential through lifelong learning, offering a range of formal and informal training and development activities to ensure that staff are able to perform their jobs to the best of their abilities and to help meet individual and University objectives. Our objective is that all staff undertake a minimum of 5 days’ development activity in each year. Section 3.2: STRATEGY UNIT The Strategy Unit works across boundaries to formulate strategy, develop academic policy and manage projects and processes that support Curriculum and teaching, research and knowledge transfer, and relationship building (externally and internally). The Strategy Unit consists of eight Offices as follows: a) The Director’s Office provides leadership for the Strategy Unit and manages a range of unit- wide services, including, staffing, budgets and IT. It also contains a number of specific functions such as Public Affairs, Projects and the Office for Central Academic Units: b) The Futures Office takes the lead role in developing institutional strategy, managing the University’s relationships with funding bodies, and promoting and leading the development of external partnerships: c) The Curriculum and Awards Office co-ordinates the development of the University’s curriculum strategy and maintains and applies policies on the award of degrees and qualifications; d) The Learning and Teaching Office supports the strategic development of the University’s learning and teaching and the policies and frameworks within which course production and presentation functions appropriately; e) The Quality Office manages the institutional arrangements which assure the quality of courses and qualifications and the standards of awards; f) The Research School offers support to OU researchers and entrepreneurs and stimulates and promotes the research culture in the University;
  9. 9. g) The Equality and Diversity Office helps the University to develop and promote equal opportunity and diversity policy. h) The Information Office provides information and analysis to inform strategic and operational planning and decision-making and to fulfil external reporting requirements. In addition to these eight offices, we host a number of major strategic change projects. These include the Employer Engagement programme, the Learning Innovation Office and the Global Online Project, the OpenLearn and Social:Learn initiatives, the Higher Education Shared Solutions Programme, Open Africa projects and Multi-Platform Broadcasting. Section 3.3: THE EMPLOYER ENGAGEMENT PROGRAMME The Open University aims to be the largest higher skills workforce development partner - supported by leading knowledge transfer and consulting - to UK employers. The primary objective of the University’s employer engagement strategy is to improve our ability to work with employers and third parties in developing the capabilities of the UK workforce. At the same time, the University will ensure that employee aspirations for their own personal work-related development are also met. A secondary objective is to develop and test forms of co-funded provision in England. Our vision is that by 2012 the University will be recognised as a market leader for higher level learning in the workplace. The Higher Education Funding Council in England is supporting our strategy by investing £2.75million over three years to supplement the University’s own investment in the programme. The Employer Engagement Programme is based in the University’s Curriculum and Awards Office, which supports the PVC(CA) in developing and implementing curriculum strategy. The Employer Engagement Programme will have a major role in raising the profile of the University externally with both employers and government, for sharing external awareness and perspectives of employer needs within the University and for ensuring the University’s systems, processes and capacity support this strategic objective. Section 4.0: STAFF BENEFITS AND FACILITIES The following provides information about some staff benefits and facilities. Full details will be available on successful appointment. Staff We have a strong commitment to providing training and development in and development: beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs. The objective is that all staff should undertake at least five days’ development activity in each year – this may include attendance at formal courses or other learning e.g. use of self-study material. We invest substantial time and money in our staff development provisions and we waive fees for staff wishing to study our own courses. Leave: The annual leave entitlement is 30 days (33 days for academic, academic related or research staff) in addition to all bank and other public holidays and an additional 3 days at Christmas when the University is closed. Pension Staff have the option of contribution to a Final Salary pension scheme and the Scheme: University contributes around 14% of salary. Full details will be sent with any offer of employment but any preliminary enquiries should be addressed to the Pensions Section, Human Resources (01908) 652431 or 652957.
  10. 10. Relocation Staff are normally expected to live within a reasonable travelling distance of their Expenses: place of work. The University will make a grant for expenses necessarily incurred for removals and disturbance, within certain rules and subject to a maximum payment. Full details will be sent with any offer of employment. The removal grant does not apply on appointments of less than two years duration. Family Friendly Staff are entitled to 52 weeks maternity/adoption leave, Statutory Policies: maternity/adoption pay will be paid for a maximum period of the first 39 weeks, made up to full pay for the first 18 weeks, subject to minimum service conditions. Staff have the right to return to work at any time within 52 weeks of the maternity leave start date, again subject to certain conditions. Staff are entitled to a maximum of 10 days paid paternity leave in connection with their wife’s/partner’s confinement in any one leave year in addition to normal leave entitlement, again subject to certain conditions. Childcare Vouchers: we have introduced a salary sacrifice scheme to enable staff to take advantage of tax and NI exemption on up to £243 of childcare vouchers per month. The scheme is managed by Busy Bees. Further information will be provided on appointment. Nurseries: Nurseries: The Mulberry Bear Day Nursery & Pre-School is a purpose-built nursery on the Walton Hall campus. It is an independent charity supported by The Open University and managed by parents. OU staff applications are given priority but there may be a waiting list in some age groups. For further information, please telephone Milton Keynes (01908) 653867, email Mulberrybear- or see their website at There are a number of other private nurseries in the Milton Keynes area. Facilities: Facilities at the Walton Hall campus include: Catering facilities providing meals, snacks and drinks. Sporting facilities including football and cricket pitches, tennis and squash courts. Open University Club (offering a number of club and society events, sports and social outlets). Occupational Health Department (located on site at Walton Hall) provides professional advice to individuals and managers on all work related health issues. Natwest: Bank sub branch on site at Walton Hall. Shop selling general provision on site at Walton Hall. Schools: Information on local schools can be obtained from the Learning and Development Directorate, Milton Keynes Borough Council on (01908) 253489 or visit their website at: Smoking Please note that smoking is not permitted in University buildings, bars and catering Policy: areas. Smoking is only permitted in designated outdoor areas.