The document discusses engaging alumni of the Zimbabwe Open University (ZOU) in collaborative partnerships to improve service delivery. It finds that while alumni associations are common in developed countries, they are new at ZOU. The study explores how ZOU can mobilize alumni to partner with the university. It reveals several ways alumni currently support ZOU, such as participating in events, marketing, recruitment, career advising, and fundraising. However, more can be done by establishing formal regional alumni chapters with clear roles. When fully developed, alumni associations could greatly benefit both students and the university through improved motivation, resources, networking and fundraising. The study recommends prioritizing the establishment of alumni chapters and defining their logistical arrangements.