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ALEX HAWKINS
16 GreathamRoad Maidenbower Crawley,RH10 7JJ | 07794351275 | alexjameshawkins@live.com
A hardworking and enthusiastic individual with excellent communication and
organizational skills, integrity and the ability to achieve goals efficiently and
effectively.
WORK EXPERIENCE
01/14 - present
02/11 -12/13
IT Apprentice Block solutions
· Working atGreatOrmond StreetHospital supportingtheonsitetechnical network
team.
· Logginginto switches,helpingtroubleshootnetwork connectivity issues
· Workingwith theMicrosoftExchangeservers and adminwork inActiveDirectory
· Customer facingsupportsuchasuserend devices(Appleportabledevices,windows
laptops).
· Holdingmonthly ICTdrop inclinicswherestaff wouldbefreeto comeup to me and
ask questionsor highlightissuesthey havebeen havingso I could find a solution
CustomerService TrolleyAssistant Tesco Ltd
· Worked on checkoutswhereI provided customer supportand handledcash
· Ensured thecar parkwasclearof trolleysand thatparkingbaysweresafefor
customers to use
· Faced up shelves
· Collected baskets fromcheck outs and clear thewarehouse
· Answered customer queries
EDUCATION
11/04/2014 98-366:MTA:NetworkingFundamentals, QA (Partof apprenticeship)
06/06/2014 98-349:MTA:WindowsOperatingSystems Fundamentals, QA (Partof apprenticeship)
24/07/2014 98-367:MTA:Security Fundamentals, QA (Partof apprenticeship)
Page2
25/09/2014 98-365:MTA:WindowsServer Administration Fundamentals, QA (Partof
apprenticeship)
2007-2011 GCSE English:C
GCSE Mathematics:A
GCSE Biology& Chemistry:B
GCSE Physics:D
GCSE ICT:Merit
GCSE MusicTechnology:Merit
2011-2013 Level 3 ICTextended Diploma:DDM(Distinction,Distinction,Merit)
References can be provided upon request.

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Alex Hawkins CV

  • 1. ALEX HAWKINS 16 GreathamRoad Maidenbower Crawley,RH10 7JJ | 07794351275 | alexjameshawkins@live.com A hardworking and enthusiastic individual with excellent communication and organizational skills, integrity and the ability to achieve goals efficiently and effectively. WORK EXPERIENCE 01/14 - present 02/11 -12/13 IT Apprentice Block solutions · Working atGreatOrmond StreetHospital supportingtheonsitetechnical network team. · Logginginto switches,helpingtroubleshootnetwork connectivity issues · Workingwith theMicrosoftExchangeservers and adminwork inActiveDirectory · Customer facingsupportsuchasuserend devices(Appleportabledevices,windows laptops). · Holdingmonthly ICTdrop inclinicswherestaff wouldbefreeto comeup to me and ask questionsor highlightissuesthey havebeen havingso I could find a solution CustomerService TrolleyAssistant Tesco Ltd · Worked on checkoutswhereI provided customer supportand handledcash · Ensured thecar parkwasclearof trolleysand thatparkingbaysweresafefor customers to use · Faced up shelves · Collected baskets fromcheck outs and clear thewarehouse · Answered customer queries EDUCATION 11/04/2014 98-366:MTA:NetworkingFundamentals, QA (Partof apprenticeship) 06/06/2014 98-349:MTA:WindowsOperatingSystems Fundamentals, QA (Partof apprenticeship) 24/07/2014 98-367:MTA:Security Fundamentals, QA (Partof apprenticeship)
  • 2. Page2 25/09/2014 98-365:MTA:WindowsServer Administration Fundamentals, QA (Partof apprenticeship) 2007-2011 GCSE English:C GCSE Mathematics:A GCSE Biology& Chemistry:B GCSE Physics:D GCSE ICT:Merit GCSE MusicTechnology:Merit 2011-2013 Level 3 ICTextended Diploma:DDM(Distinction,Distinction,Merit) References can be provided upon request.