IBM Lotusphere Comes To You - Italia (Feb 2011)

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IBM Lotusphere Comes To You - Italia (Feb 2011)

  1. 1. Alessandro ChinniciIBM Social Business Consultant Im available @Roma
  2. 2. 5k+ Partecipanti 261 Sessioni83 Giornalisti 75Analisti 500 Studenti27k Blog post 14k Tweets © 2011 IBM Corporation ©2011 IBM Corporation
  3. 3. © 2011 IBM Corporation©2011 IBM Corporation
  4. 4. “...the fully networked enterprise can achieve... the highest levels of market share gains increased self-reported profitability and distributed decision making and work.”Fonte: McKinsey Quarterly “The rise of the networked enterprise: Web 2.0 finds its payday ” Dicembre 2010 © 2011 IBM Corporation ©2011 IBM Corporation
  5. 5. Internet / ExtranetCustomers interacting as an individual (self- Business/Government toservice), interacting with other customers and Customer/Citizencompany representatives (efficiently, via socialtools), with the company overall (driving brandawareness & revenue growth) Business to Business Intranet Business to Employees interacting as individuals Employee (expertise), interacting with self-forming, distributed teams (peers, customers, partners & suppliers), as a company overall (communities Peer to Peer incorporating customers & partners around innovation) reducing the friction of work. © 2011 IBM Corporation ©2011 IBM Corporation
  6. 6. Exceptional Web ExperienceProject Business/Government to Customer/CitizenNORTHSTAR Business to Business Exceptional Work Experience Business to Employee Project Peer to Peer VULCAN © 2011 IBM Corporation ©2011 IBM Corporation
  7. 7. Project NorthStar Business/Government to Customer/Citizen Business to Business Project Vulcan Business to Employee Peer to Peer © 2011 IBM Corporation ©2011 IBM Corporation
  8. 8. © 2011 IBM Corporation©2011 IBM Corporation
  9. 9. © 2011 IBM Corporation©2011 IBM Corporation
  10. 10. © 2011 IBM Corporation©2011 IBM Corporation
  11. 11. © 2011 IBM Corporation©2011 IBM Corporation
  12. 12. © 2011 IBM Corporation©2011 IBM Corporation
  13. 13. IBM Customer Experience Suite © 2011 IBM Corporation ©2011 IBM Corporation
  14. 14. TargetCreate Exceptional Web Experience Optimize © 2011 IBM Corporation ©2011 IBM Corporation
  15. 15. Web/Content Platform Analytics Search CommerceSocial Unified Communications Mobile Rich Media © 2011 IBM Corporation ©2011 IBM Corporation
  16. 16. © 2011 IBM Corporation©2011 IBM Corporation
  17. 17. © 2011 IBM Corporation©2011 IBM Corporation
  18. 18. Growth andInnovationCost reduction © 2011 IBM Corporation ©2011 IBM Corporation
  19. 19. Social Business Services Integrated third-party Enterprise-class business apps emailDomino apps Administration and LotusLive Symphony help desk support Mobile access © 2011 IBM Corporation ©2011 IBM Corporation
  20. 20. © 2011 IBM Corporation©2011 IBM Corporation
  21. 21. Business Deepen client Drive operational Optimize youroutcomes relationships effectiveness workforceRealized Exceptional Web Experiences Exceptional Work Experiencesthrough Enable engaging customer interactions Enable nimble employee interactions Self-service, with other customers, with Peer to peer and in teams, with customers company representatives, and with the and partners, and with the company company overall (brand, revenue) overall, business to employeeEnabled IBM Social Business Frameworkby A modular and open set of capabilities that accelerate the development of advanced Social Business solutions © 2011 IBM Corporation ©2011 IBM Corporation
  22. 22. web ui IBM attention social advancedmanagement business analytics toolkit open security standards © 2011 IBM Corporation ©2011 IBM Corporation
  23. 23. open IBMsocial business toolkit OpenSocial Oauth SAML CMIS Atom ActivityStreams HTML 5 OpenAjax ARIA © 2011 IBM Corporation ©2011 IBM Corporation
  24. 24. Solutions Customer Research and Human capital Sales force Partner Supply chain Operationsexperience development management automation collaboration managementIBM Social Business APIsIBM Value-added Modules Partner Value-added Modules Business Enterprise Public Social Commerce Rich media analytics content mgmt. social networks applications Business Application ComplianceSocial analytics Archiving Gaming Process mgmt. integration & discoveryIBM Social Business Core Modules Presence, Messaging Workflow Profiles Communities Portal chat & telephony & PIM & forms Social collab. Meetings Document Microblogging Mobile Connectors services & audio/video management © 2011 IBM Corporation ©2011 IBM Corporation
  25. 25. IBM Clientmobile, browser or Notes Navigation Menu Entry Key Cloud Extensible Point Activity Lotus IBM ShareBox Rest API Stream Services API External OpenSocial Activity Stream Event Posting Event Aggregation Gadget API API Embedded Experiences iWidget Aggregation Repository Application ServiceThird-Party Client On-Premises Activity OpenSocial Lotus Rest API Stream Gadget Services External Activity Stream Event Posting Event iWidget Aggregation API API Embedded Experiences Aggregation Repository © 2011 IBM Corporation ©2011 IBM Corporation
  26. 26. Social Installable Mobile Applications Zero-Install Web ApplicationsBusinessApplications Mail Calendar UC Meetings Social XPages, Portlets, Mail, Calendar, Contacts, Chat, Meetings, Activities, Blogs, Wikis, Forums ... Activity Stream, Embedded Experiences, Application Launcher IBM Social Business ToolkitDeviceManagement Connectivity, Management, Security IBM Lotus TravelerDevicePlatforms Android Apple Nokia Research in MotionDeliveryMethods On premises LotusLive © 2011 IBM Corporation ©2011 IBM Corporation
  27. 27. Update Locate P roject Update C heck P roject B iz B log Tasks P roject E xpert C heck D etails meeting R oaming details VP N C heck R eply Update P rivate Attend a Web Tomorrows e-Mail M eeting C hat to M eeting S chedule M inutes E xpertOffice Travel Customer Travel Home © 2011 IBM Corporation ©2011 IBM Corporation
  28. 28. SocialEverywhere © 2011 IBM Corporation ©2011 IBM Corporation

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