AlertSite Slideshow at Web 2.0 Expo 2009

Web Performance Management for an Outstanding Customer Experience demand performance

Mission
To help clients deliver a secure,
consistent, high-performance online
experience to their users and customers.
Based in Fort Lauderdale, Florida
Founded in 1998
Over 2,400 customers worldwide
40+ worldwide monitoring stations
“ AlertSite is a proven alternative for Web monitoring services…should be a part of any evaluation of Website monitoring technology.” Enterprise Management Associates

Global Monitoring Network United States Atlanta Boston Chicago Cincinnati Dallas Denver Detroit Fort Lauderdale Houston Las Vegas Los Angeles Minneapolis New York Philadelphia Phoenix San Francisco Seattle St. Louis Washington, D.C. Canada Montreal Toronto Vancouver South America Sao Paulo, Brazil Europe Amsterdam Birmingham Dublin Frankfurt London Madrid Manchester Moscow Paris Africa Capetown Australia Sydney Asia Beijing Hong Kong Mumbai Seoul Shanghai Singapore Tokyo Middle East Tel Aviv

We Count Among Our Customers:

AlertSite Products and Services
AlertSite Monitoring Suite
Site and service monitoring
TrueUser™ performance monitoring with DéjàClick™
InSite by AlertSite
AlertSite Web Load Testing
AlertSite Security Vulnerability Scan
ServerAgent

Monitoring Suite
Site and service monitoring
Site availability
Site and service performance
SLA performance
Round-trip E-mail
User experience monitoring
DéjàURLs
DéjàTXNs
Dashboard and console
Report scheduling and distribution
SLA Manager
Report API
Can leverage as many or as few monitoring locations as required
Flexible notification and escalation
TCP traceroutes on network failures
SSL certificate expiration detection
Not just Web pages: FTP, DNS, TCP Conn, SMTP, POP, IMAP, Ping
New: Integration with Google Analytics
Key Features “ How does my Web application perform in a Web browser?” “ Are my services up?”

DéjàClick TrueUser Monitoring
Test every step of your critical Web interactions as often as every minute from multiple geographic locations, providing continuous verification of your most important user interactions.
“ Is my shopping cart working?”
Completely built into the browser
Fast and easy to use
Free on the desktop – www.dejaclick.com
Generates scripts automatically by following user click streams
Automatically detects and adjusts for dynamic features of AJAX
Functionally tests Web applications at each measurement
Inside and outside the firewall
Key Features "How are my critical online applications performing?”

DéjàClick 2.0 – Now With TrueScreen
DéjàClick™ proprietary TrueScreen™ technology provides unprecedented insight into Rich Internet Applications.
Adobe Flash utilized in over 40% of high traffic Websites. (source: Gartner Group)
Adobe Flash/Flex monitoring
JavaScript custom scripting
FORM select list item editing
New Capabilities

InSite by AlertSite
InSite by AlertSite is
a complete monitoring
station “in a box.”
Key Features “ How might I compare performance metrics measured from both inside and outside my network?”
360 degree perspective
Customized viewpoint of performance and availability
Promotes faster differential analysis
Manage SLAs directly tied to a specific geographic location

AlertSite Load Testing Services
On-Demand Load Testing
Do it yourself On-Demand Load Testing
Define the scenario using DéjàClick™
Schedule test and review results in the AlertSite portal
External testing
Consultative Web Load Testing
Complex load testing
Assigned Load Test Engineer
Monitor and correlate system resources to load
External or internal testing
Consultative interpretation

AlertSite Security Vulnerability Scan
The Security Vulnerability Scan identifies vulnerabilities in real time, categorizes the risks and provides solutions or recommendations to keep your Website hacker-safe.
Scans all Web services and ports on a daily or weekly basis
Includes routers, firewalls and all Internet-connected devices in the scan
Sends immediate alerts when vulnerabilities are detected
Maintains daily updates on thousands of vulnerabilities
Provides detailed reports of vulnerabilities detected and patches recommended
Excludes false positives from future scans
Provides security seal for Website
Key Features

ServerAgent
Gain a more complete view of your online environment. AlertSite's ServerAgent monitors CPU load, disk utilization, and many other server processes.
“ How well is my server performing?” Key Features
Monitors internal server metrics
Issues real-time alerts by SMS, email, phone, etc. when thresholds are breached
Provides daily, weekly and monthly management reports
Monitors network connections not available outside the firewall

Management Console
The Management Console
is the interface from which
AlertSite customers can easily
download reports, view
performance data, change
account settings, access
support and more.
Key Features The AlertSite Console is rated by customers as the fastest, easiest to use and most powerful in the industry.
Dashboard and console
Report creation and distribution
SLA manager
Report API
Configuration and settings
New: Google Analytics Integration

Completely built into the browser
TrueUser ™ technology
Fast and easy to use
TrueScreen ™ technology for Rich Internet Applications
Advanced custom scripting
Inside and outside the firewall
A global perspective on your Website performance Best Technology in the Industry

Return on Investment
Proactively manage Web application performance
No capital expenditure required
No hardware to purchase, deploy or manage
Much less human capital required to provision, configure and maintain
No monitoring downtime waiting for scripting
No vendor professional services ($$) for scripting
Highly trained, highly skilled resources not required

ROI Questions
Which APM products are you using today?
Wiley (WRM)
IBM IT-CAM (Rational)
HP/Mercury (SiteScope, BAC)
What are the licensing/maintenance fees?
How much personnel is dedicated to implementation, support and maintenance of your solution?
Is your current solution providing a REAL Web-browser perspective from the end-user?

"Our relationship with AlertSite goes well beyond monitoring our site from multiple locations, but includes the revolutionary technology of DéjàClick™, which allows us to monitor the speed and availability of transactions.” Ted Guglielmi Chief Technology Officer of ICE.com customer testimonial

Keith Richardson Founder and President, Sierra Trading Post "AlertSite's one-of-a-kind TrueUser TM DéjàClick TM technology is invaluable, because it makes it possible for us to measure an actual user's experience on our site from an inside perspective." customer testimonial

customer testimonial " If we change a product page, where the buy box is, or how checkout functions, we need to know how that might affect performance. AlertSite makes it easy for us to get those insights. " Jeff Bingaman Senior Director of IT, Crutchfield

We Are Passionate About Service and Support AlertSite's approach to support is an extension of our service commitment—to deliver the required assistance when needed so customers can optimize performance and ensure security.

demand performance 877.302.5378

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AlertSite Slideshow at Web 2.0 Expo 2009

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