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"MAKE IT PERSONAL" FOR SMB
Soulacroup Marc
Oct’13, Gitex

2
COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
2012

2013
Consumer
market

Enterprise
market

Ads impact > impulsive
Hype
Limited Budget visibility
Strong Social Media

GDP per cap...
THE
SMB
TREND

75%

BYOD MOMENTUM

28%

SOCIAL NETWORKS IS
5

COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

20%

...
MY CLOUD

MY MOBILE

MY SOCIAL

MY CUSTOMER
MY SOCIAL

Social
Business
Identity

Services
MY MOBILE

1 000 000 000
A &ME Total Mobile Subscribers

64Mu
sept’13

120% PENETRATION RATE !!

MY DEVICE IS BEST
MY BOSS...
MY CUSTOMERS

BEST FLOW

MOBILE APPS : help to respond faster

TRIGGERING

WE ARE ALL VIP

49 % , help to attract new cust...
MY CLOUD

SYNC
AND
A-SYNC

MULTI DEVICE

The cloud is pretty ubiquitous in the SMB space

LIKE BIG Corp.
MY CLOUD

MY MOBILE

MY SOCIAL

MY CUSTOMERS
MYOFFICE CLOUD

MYIC MOBILE

MYIC SOCIAL

MY SMARTCALLROUTING
What Next ?
Smart Caller Identity
ON THE FLY

John Smith
Marketing Director
JohnJohn
Smith

Calling, IM, Video
Presence, Calendar
Comm...
thanks
Visit US at
FVC BOOTH

MYIC SOCIAL NETWORK
MYIC MOBILE PHONE
SOFTPHONE PIMPHONY IP
FULL WIFI INFRA FOR SME
enterprise.alcatel-lucent.com
https://sftp.alcatel-lucent.com
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Gitex2013: ENABLING SMEs

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Transcript of "Gitex2013: ENABLING SMEs"

  1. 1. "MAKE IT PERSONAL" FOR SMB Soulacroup Marc Oct’13, Gitex 2 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  2. 2. 2012 2013
  3. 3. Consumer market Enterprise market Ads impact > impulsive Hype Limited Budget visibility Strong Social Media GDP per capita = + 6,5% est (A&ME’14, Pyramid research) As a matter of fact, SMB request to understand both CM & EM Long Process Long term investment Secure Predictive cost
  4. 4. THE SMB TREND 75% BYOD MOMENTUM 28% SOCIAL NETWORKS IS 5 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. 20% UCaaS CAGR 2013-
  5. 5. MY CLOUD MY MOBILE MY SOCIAL MY CUSTOMER
  6. 6. MY SOCIAL Social Business Identity Services
  7. 7. MY MOBILE 1 000 000 000 A &ME Total Mobile Subscribers 64Mu sept’13 120% PENETRATION RATE !! MY DEVICE IS BEST MY BOSS CANNOT PAY
  8. 8. MY CUSTOMERS BEST FLOW MOBILE APPS : help to respond faster TRIGGERING WE ARE ALL VIP 49 % , help to attract new customers : 45 % of survey
  9. 9. MY CLOUD SYNC AND A-SYNC MULTI DEVICE The cloud is pretty ubiquitous in the SMB space LIKE BIG Corp.
  10. 10. MY CLOUD MY MOBILE MY SOCIAL MY CUSTOMERS
  11. 11. MYOFFICE CLOUD MYIC MOBILE MYIC SOCIAL MY SMARTCALLROUTING
  12. 12. What Next ?
  13. 13. Smart Caller Identity ON THE FLY John Smith Marketing Director JohnJohn Smith Calling, IM, Video Presence, Calendar Community Req. … Cross Technology www.Cross.com Answer Video See video Calling … IM Frank Lee CALL ID ASSOCIATED DATA Incoming …
  14. 14. thanks Visit US at FVC BOOTH MYIC SOCIAL NETWORK MYIC MOBILE PHONE SOFTPHONE PIMPHONY IP FULL WIFI INFRA FOR SME
  15. 15. enterprise.alcatel-lucent.com https://sftp.alcatel-lucent.com
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