ALCATEL-LUCENT ENTERPRISE
OVERVIEW PRESENTATION
September 2013

COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
COMMUNICATIONS CHALLENGES ARE LEADING TO MARKET
TRANSFORMATIONS
FROM THE
PERSONAL COMPUTER…
…TO THE

CONSUMER-LED
REVOLUTI...
ICT INDUSTRY TRENDS
CREATING THE NEW PC ERA

CONSUMER
REVOLUTION

TECHNOLOGY
EVOLUTION

Users driving organizations toward...
LEADING TO SIX KEY BUSINESS TASKS FOR ENTERPRISES
HARNESS YOUR CLOUD TRANSFORMATION OPPORTUNITIES
ENABLE YOUR BUSINESS TO ...
THREE MARKERS INDICATE ENTRY TO THE NEW PC ERA

COLLABORATIVE
CONVERSATIONS

APPLICATION FLUENT
NETWORKS

6

COPYRIGHT © 2...
SO BUSINESSES NEED TO TRANSFORM TO MAKE THIS SHIFT:
USING THESE THREE TICKETS FOR ENTRY
COLLABORATIVE
CONVERSATIONS

APPLI...
MAKE CONVERSATIONS COLLABORATIVE

COLLABORATIVE
CONVERSATIONS

APPLICATION
FLUENT NETWORKS

WIDE RANGE OF SOLUTIONS
• A po...
ENSURING THE RIGHT EXPERIENCE TO PROVIDE VALUE:
AT EVERY STAGE OF THE EVOLUTIONARY CHAIN

CONNECTIVITY
GOODS

• PBX
• Voic...
COLLABORATIVE CONVERSATIONS
OUR OFFER: OPENTOUCH SUITE OVERVIEW
•
•
•
•
•

OpenTouch™
OmniPCX Enterprise
OmniPCX Office (S...
MAKE NETWORKS APPLICATION FLUENT

COLLABORATIVE
CONVERSATIONS

APPLICATION
FLUENT NETWORKS

WIDE RANGE OF SOLUTIONS

MAXIM...
APPLICATION FLUENT NETWORKS
A UNIQUE VISION
RESILIENT
ARCHITECTURE
• Simplified, scalable and secure
for next generation c...
NETWORKS SOLUTIONS STRATEGY
APPLICATION FLUENT
NETWORKS
MAXIMIZE NETWORK
EFFICIENCY

APPLICATION FLUENT NETWORKS
An Applic...
APPLICATION FLUENT NETWORKS
OUR OFFER: NETWORK PORTFOLIO
• OmniSwitch 9000E, 10K, 6900,
6850E core & data center
switches
...
AND SHIFT TO THE CLOUD

COLLABORATIVE
CONVERSATIONS

APPLICATION
FLUENT NETWORKS

WIDE RANGE OF SOLUTIONS

MAXIMIZE NETWOR...
WHICH CLOUD DELIVERY MODELS FOR ENTERPRISES?

Company A
CUSTOMIZED
PRIVATE CLOUD
Company B
PACKAGED
PRIVATE CLOUD

ENTERPR...
ALCATEL-LUCENT ENTERPRISE
OUR OFFER: CLOUD PORTFOLIO
NEXT-GEN COMMUNICATION PLATFORM
SIP at the core communication archite...
THE CLOUD EVOLUTION
SHIFT TO THE CLOUD AND
FLEXIBLE MODELS
FLEXIBLE DEPLOYMENT

TRANFORMED BUSINESS MODELS
Enabling the de...
CLOUD-BASED COMMUNICATIONS PORTFOLIO
OUR SOLUTION: OPENTOUCH SUITE FOR CLOUD
OPENTOUCH OFFICE
CLOUD SOLUTION
• An OXO base...
…WITH END-TO-END SERVICES TO SUPPORT
COLLABORATIVE
CONVERSATIONS

APPLICATION
FLUENT NETWORKS

S

SHIFT TO
THE CLOUD

S

P...
A RANGE OF SERVICES
KEY EXPERTISE FOR SUCCESS
VENDOR ASSSURANCE, RISKS
MITIGATION
• Integration services
• Mentoring, cons...
A TAILORED APPROACH TO INDUSTRIES
FROM SMALL TO MULTI-NATIONAL IN EVERY INDUSTRY
EDUCATION

HEALTHCARE

FINANCE

TRANSPORT...
WITH AN UNMATCHED PARTNER ECOSYSTEM
TECHNOLOGY PARTNERS

GLOBAL PARTNERS, SYSTEM INTEGRATORS &
SERVICE PROVIDERS

Ionix

2...
WORLDWIDE PARTNERS FOR GLOBAL SUCCESS
NAR
• 4 carriers and Service Providers
• 2 Value Added Distributors
• 275 Resellers
...
THOUGHT LEADERSHIP AND MARKET RECOGNITION

MARKET RANKING
2013

MARKET RANKING
2013

•“Leader” in
Corporate Telephony
Magi...
HELPING OUR CUSTOMERS
BY WELCOMING THEM TO THE NEW PC ERA
HEALTHCARE
PROFESSIONALS AT
ADVOCATE
HEALTHCARE

GUESTS AT
CLUB ...
v

27

COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Follow us on

Twitter.com/ALUEnterprise
Facebook.com/ALUEnterprise
Youtube.com/user/enterpriseALU

Linkedin.com – Group: A...
enterprise.alcatel-lucent.com
Alcatel-Lucent Enterprise Overview
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Alcatel-Lucent Enterprise Overview

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Alcatel-Lucent Enterprises Overview describes important market trends for Enterprises and the Alcatel-Lucent strategy, portfolio and services offering to address these critical market evolutions.

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Alcatel-Lucent Enterprise Overview

  1. 1. ALCATEL-LUCENT ENTERPRISE OVERVIEW PRESENTATION September 2013 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  2. 2. COMMUNICATIONS CHALLENGES ARE LEADING TO MARKET TRANSFORMATIONS FROM THE PERSONAL COMPUTER… …TO THE CONSUMER-LED REVOLUTION PERSONAL CLOUD BUSINESS MODELS TRANSFORMATION OPEN DOORS TO NEW CONSUMPTION MODELS 1. 3. A CONSUMER-LED REVOLUTION CHANGES USE OF COMMUNICATIONS 2. BUSINESS MODELS TRANSFORMATION TECHNOLOGY EVOLUTION 3 COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED. 3 TECHNOLOGY EVOLUTION REQUIRES AGILITY, EVOLUTIVE AND NEW ARCHITECTURES & SERVICES
  3. 3. ICT INDUSTRY TRENDS CREATING THE NEW PC ERA CONSUMER REVOLUTION TECHNOLOGY EVOLUTION Users driving organizations towards an imperative to deliver COMMUNICATIONS SERVICES AND INFRASTRUCTURE to transform the way employees and customers communicate. 4 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. BUSINESS MODELS TRANSFORMATION
  4. 4. LEADING TO SIX KEY BUSINESS TASKS FOR ENTERPRISES HARNESS YOUR CLOUD TRANSFORMATION OPPORTUNITIES ENABLE YOUR BUSINESS TO CAPITALIZE ON NEW TECHNOLOGIES AUTOMATE YOUR DATA CENTER BY VIRTUALIZING YOUR NETWORK ENERGIZE YOUR WORKFORCE WITH A NEW COMMUNICATION EXPERIENCE UNIFY YOUR NETWORKS FOR THE MOBILE ENTERPRISE ALIGN YOUR CUSTOMER SERVICE AND BUSINESS OBJECTIVES 5 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  5. 5. THREE MARKERS INDICATE ENTRY TO THE NEW PC ERA COLLABORATIVE CONVERSATIONS APPLICATION FLUENT NETWORKS 6 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. SHIFT TO THE CLOUD
  6. 6. SO BUSINESSES NEED TO TRANSFORM TO MAKE THIS SHIFT: USING THESE THREE TICKETS FOR ENTRY COLLABORATIVE CONVERSATIONS APPLICATION FLUENT NETWORKS SERVICES PARTNER ECOSYSTEM 7 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. SHIFT TO THE CLOUD
  7. 7. MAKE CONVERSATIONS COLLABORATIVE COLLABORATIVE CONVERSATIONS APPLICATION FLUENT NETWORKS WIDE RANGE OF SOLUTIONS • A polymorphic open platform that delivers a “brilliant” collaborative user experience supported by innovative applications and state-of-theart devices SERVICES PARTNER ECOSYSTEM 8 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. SHIFT TO THE CLOUD
  8. 8. ENSURING THE RIGHT EXPERIENCE TO PROVIDE VALUE: AT EVERY STAGE OF THE EVOLUTIONARY CHAIN CONNECTIVITY GOODS • PBX • Voice communication servers COLLABORATION COMMUNICATIONS • • • • • • • Unified communications Voice mail Instant messaging Mobility Customer service Cloud applications Security • • • • • • • Conferencing Collaboration Video communications Managed & hosted services Workforce management Workflow integration Social media integration 9 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. CONVERSATIONS • • • • Multi-party Multi-device Multi-media conversations Available from the CPE to the cloud
  9. 9. COLLABORATIVE CONVERSATIONS OUR OFFER: OPENTOUCH SUITE OVERVIEW • • • • • OpenTouch™ OmniPCX Enterprise OmniPCX Office (SMB) OpenTouch™ Customer Service Unified management and IPAM COMMUNICATION DEVICES IP/SIP COMMUNICATION PLATFORMS AND INFRASTRUCTURE • • • • • • • Soft clients (smart phones, tablet, PC) Desk phones Smart desk phone DECT VoWi-Fi Conferencing Modules Whiteboards • • • • • Web services APIs SIP Interop Developer portal Applications eco-system SUPPORT EDUCATION PROFESSIONAL AND MANAGED SERVICES • • • • • • • Unified communications & mobility Visual communications Collaboration Web Conferencing Broadcasting Video store Customer service COMMUNICATION APPLICATIONS AND CUSTOMER SERVICE THIRD-PARTY APPLICATIONS 10 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  10. 10. MAKE NETWORKS APPLICATION FLUENT COLLABORATIVE CONVERSATIONS APPLICATION FLUENT NETWORKS WIDE RANGE OF SOLUTIONS MAXIMIZE NETWORK EFFICIENCY • A polymorphic open platform that supports delivers a “brilliant” collaborative user experience supported by innovative applications and state-of-the-art devices • Streamlined Operations • Fine-grained management and control of users/application • Simplified architecture to cope with new multimedia applications – Converged campus networks – Data center networks – Cloud services networks SERVICES PARTNER ECOSYSTEM 11 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. SHIFT TO THE CLOUD
  11. 11. APPLICATION FLUENT NETWORKS A UNIQUE VISION RESILIENT ARCHITECTURE • Simplified, scalable and secure for next generation cloud services ready networks AUTOMATIC CONTROL • Cohesive content-driven policy engine • Dynamic performance tuning STREAMLINED OPERATIONS • Easy and low touch provisioning • Unified Management 12 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  12. 12. NETWORKS SOLUTIONS STRATEGY APPLICATION FLUENT NETWORKS MAXIMIZE NETWORK EFFICIENCY APPLICATION FLUENT NETWORKS An Application Fluent Network is capable of automatically adjusting resources at the application level, with a resilient architecture and automated control, to ultimately deliver a high quality user experience. USER EXPERIENCE NETWORK VIRTUALIZATION 13 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. SERVICE INTELLIGENCE
  13. 13. APPLICATION FLUENT NETWORKS OUR OFFER: NETWORK PORTFOLIO • OmniSwitch 9000E, 10K, 6900, 6850E core & data center switches • Pod and Mesh Data Center fabric • Network automation for virtual machine mobility • Data center interconnect (service routers, optical) • OmniVista LAN/WAN management • VitalQIP IPv4/IPv6 address management (DNS/DHCP) • VitalSuite network & application performance management • Services management • 5620 Services Aware Manager DATA CENTER AND CORE UNIFIED ACCESS SUPPORT EDUCATION PROFESSIONAL AND MANAGED SERVICES NETWORK MANAGEMENT • • • • NETWORK SECURITY 14 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. • OmniSwitch 9000E, 6855, 6850E, 6450, 6250 edge/access switches • OmniAccess WLAN – WLAN controls – Access points (AP, IAP, RAP) • OmniAccess Enterprise Services Routers • Managed access services Host Integrity Check Network Access Control Guest Access BYOD Enablement & Security
  14. 14. AND SHIFT TO THE CLOUD COLLABORATIVE CONVERSATIONS APPLICATION FLUENT NETWORKS WIDE RANGE OF SOLUTIONS MAXIMIZE NETWORK EFFICIENCY • A polymorphic open platform that supports delivers a “brilliant” collaborative user experience supported by innovative applications and state-of-the-art devices • Streamlined Operations • Fine-grained management and control of users/application • Simplified architecture to cope with new multimedia applications – Converged campus networks – Data center networks – Cloud services networks SERVICES PARTNER ECOSYSTEM 15 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. SHIFT TO THE CLOUD FLEXIBLE DEPLOYMENT MODELS • A-la-carte consumption schemes for: – IT budget constraints – Growing demand for “as a service” communications and network resources • Hybrid solutions from premises to cloud
  15. 15. WHICH CLOUD DELIVERY MODELS FOR ENTERPRISES? Company A CUSTOMIZED PRIVATE CLOUD Company B PACKAGED PRIVATE CLOUD ENTERPRISE DATA CENTER PLATFORMS & APPLICATIONS Company A EXCLUSIVE CLOUD Company A & B COMMUNITY CLOUD Creating the perfect storm to force change Cloud-ready communications and network infrastructure Company A & B AND USERS PUBLIC CLOUD 16 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. CLOUD BROKER & ASSOCIATED SERVICES CLOUD SERVICE PROVIDER
  16. 16. ALCATEL-LUCENT ENTERPRISE OUR OFFER: CLOUD PORTFOLIO NEXT-GEN COMMUNICATION PLATFORM SIP at the core communication architecture delivering native multi-media, multidevice and multi-party conversations, integrated into carriers[-like] architectures for private or exclusive semi-private clouds APPLICATION FLUENT DATA CENTER Fully scalable pod/mesh, optimized storage traffic and connectivity, data center performance and virtualization “fluency” CLOUD SERVICE BUSINESS MODEL Metro Ethernet access, enablement of the network services business model for SPs and BPs, providing unified, secure and guaranteed wired/wireless network services FLEXIBLE DEPLOYMENT MODELS Hosted or on premises platforms and services to enable managed services and OPEXoriented models, favoring services over products and strengthening the relationship and loyalty with and of customers. 17 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  17. 17. THE CLOUD EVOLUTION SHIFT TO THE CLOUD AND FLEXIBLE MODELS FLEXIBLE DEPLOYMENT TRANFORMED BUSINESS MODELS Enabling the delivery of communications infrastructure, applications and services through an AS A SERVICE model that organizations can consume on-demand, with the appropriate elasticity their business needs and imperatives require. INFRASTRUCTURE 18 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. APPS AND SERVICES FLEXIBLE MODELS
  18. 18. CLOUD-BASED COMMUNICATIONS PORTFOLIO OUR SOLUTION: OPENTOUCH SUITE FOR CLOUD OPENTOUCH OFFICE CLOUD SOLUTION • An OXO based solution that enables BPs and VADs to deliver a UCaaS offer that provides a secure and private Communication experience to SMB Enterprises (up to 50 users) OFFICE CLOUD SOLUTIONS ENTERPRISE CLOUD SOLUTIONS SUPPORT EDUCATION PROFESSIONAL AND MANAGED SERVICES OPENTOUCH PERSONAL CLOUD SOLUTION • A comprehensive solution that enables Cloud Service Providers, Systems Integrators and BPs to deliver a UCaaS offer that provides a secure and private Communication and Conversation experience to Mid and Large Enterprises MANAGEMENT AND BUSINESS TOOLS • An collection of discrete communication applications offered to end users in an overlay, infrastructure agnostic, as a service model PERSONAL CLOUD SOLUTIONS OPENTOUCH ENTERPRISE CLOUD SOLUTION MANAGEMENT AND BUSINESS TOOLS 19 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. • An set of management and business tools enabling the “as a Service” model, such as integrated management and provisioning tools, including mobile management, application & service catalog, user security/policy management
  19. 19. …WITH END-TO-END SERVICES TO SUPPORT COLLABORATIVE CONVERSATIONS APPLICATION FLUENT NETWORKS S SHIFT TO THE CLOUD S PROFESSIONAL SERVICES, MANAGED SERVICES, SUPPORT SERVICES AND EDUCATION SERVICES PARTNER ECOSYSTEM 20 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  20. 20. A RANGE OF SERVICES KEY EXPERTISE FOR SUCCESS VENDOR ASSSURANCE, RISKS MITIGATION • Integration services • Mentoring, consulting services • Project management • Resident engineer BUSINESS PARTNERS SERVICES SERVICES EXTRA VALUE THROUGH CUSTOMIZATIONS • Application services • Customized applications INVESTMENT PROTECTION, COSTS CONTROL • 24/7, WW support coverage • Software support & evolution • Hardware support & replacement • Multi-year MANAGED PROFESSIONAL VENDOR ACCOMPANIMENT • Managed services • Network operation • CAPEX to OPEX • Performance & change management • Hosting • Field services PRODUCTS & SOLUTIONS SUPPORT EDUCATION SERVICES SERVICES GLOBAL PROJECT MANAGEMENT 21 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ENSURE KNOWLEDGE TRANSFER, ACCELERATED ADOPTION SUCCESS • Training courses for all of our products • Adapted to job function & profiles • Multi-media, class, web-based, remote, etc. • Our premises or on customer site • Standard and/or customizable offer
  21. 21. A TAILORED APPROACH TO INDUSTRIES FROM SMALL TO MULTI-NATIONAL IN EVERY INDUSTRY EDUCATION HEALTHCARE FINANCE TRANSPORT ENERGY PUBLIC SAFETY & DEFENSE HOSPITALITY MANUFACTURING GOVERNMENT PARTNER ECOSYSTEM 22 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  22. 22. WITH AN UNMATCHED PARTNER ECOSYSTEM TECHNOLOGY PARTNERS GLOBAL PARTNERS, SYSTEM INTEGRATORS & SERVICE PROVIDERS Ionix 23 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  23. 23. WORLDWIDE PARTNERS FOR GLOBAL SUCCESS NAR • 4 carriers and Service Providers • 2 Value Added Distributors • 275 Resellers CALA EMEA • 11 Value Added Distributors • 300 Resellers • • • • Global Partners 10 carriers and Service Providers 40 Value Added Distributors 2,000 Resellers APAC • 27 Value Added Distributors • 370 Resellers 130+ COUNTRIES ~3000 BUSINESS PARTNERS TOP 10 SERVICE PROVIDERS IN EMEA 500,000 CUSTOMERS 24 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  24. 24. THOUGHT LEADERSHIP AND MARKET RECOGNITION MARKET RANKING 2013 MARKET RANKING 2013 •“Leader” in Corporate Telephony Magic Quadrant (MQ) •“Very strong” company rating for Enterprise Networking and Data Center, and UC and Contac Center •“Visionary” in both Wired and Wirless LAN and Data Center MQs •“Very strong” for OXE / OpenTouch and •“Challenger” in the Data Center Mesh UC and Contact Center Infrastructure •“Strong” for MQs OmniSwitch portfolio •“Positive” ranking in the EMEA UC for SMB MarketScope MARKET RANKING 2013 MARKET RANKING 2013 AWARD WINNER 2013 AWARD WINNER 2012 AWARD WINNER 2012 “Major player” WW UC&C MarketScape “Strong Performer” in Data Center Networking Hardware WAVE™ European Visual Collaboration Customer Value Leadership Award Best of Interop, Collaboration, for OpenTouch Conversation PilotHouse award for UC Market Challengers – highest overall ratings among all vendors in end-user survey 2012 “Major player” in WW Mobile UC&C MarketScape 2012 Global SMB Enterprise Communications Platforms Market Share Leadership Award 2011 Best of Interop, Data Center, for OmniSwitch 6900/10K •“Competitive” for OXO AWARD WINNER 2012 • NYC Accessibility Award: Telecommunication Products serving People with Disabilities 25 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  25. 25. HELPING OUR CUSTOMERS BY WELCOMING THEM TO THE NEW PC ERA HEALTHCARE PROFESSIONALS AT ADVOCATE HEALTHCARE GUESTS AT CLUB MED STUDENTS AT CSU EMPLOYEES AT SAHARA COMPUTERS INNOVATIONS THAT TRANSFORM THE WAY PEOPLE COMMUNICATE 26 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  26. 26. v 27 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  27. 27. Follow us on Twitter.com/ALUEnterprise Facebook.com/ALUEnterprise Youtube.com/user/enterpriseALU Linkedin.com – Group: Alcatel-Lucent Enterprise Slideshare.net/tagged/Enterprise Storify.com/ALUEnterprise 28 COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  28. 28. enterprise.alcatel-lucent.com
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