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TWO WAYS AT ONCE




               THE YIN AND YANG OF THE
            TV - INTERNET CONVERGENCE
                                 Fall 2011
As television and the interwebs converge, it
seems as if there are two divergent paths for
every issue that arises.




                            It’s impossible to tell which side will eventually
                                     prevail or if a new, third way will arise.


                           This Executive Summary is an attempt to clarify
                                       the current situation for our clients
ISSUE 1:
 PAY TV PROVIDERS
        VS
DIRECT DISTRIBUTION
Pay TV Operators Are Beefing Up
Their VOD Inventory As They Look
To Take On Netflix.




                        Content Producers Are Striking
                       Their Own Distribution Deals Via
                         OTT Operators and Facebook
VOD                                           DISTRIBUTION


•   Verizon, Comcast , Time Warner and              •   Miramax and Universal have apps that let
    Amazon are busy striking deals with                     users rent their movies directly or via
    networks and studios to add more content            Facebook’s new Social Cinema app, thus
    to their inventory.                                                eliminating the middleman

•   They are looking to sell beyond their           •   HBO just struck a deal with Roku to offer
    subscriber base: FIOS’ new iOS app allows                         HBO Go as an OTT option3
    non-subcribers to rent movies using a credit
    card.
                                                        •   HBO Go offers much more content than
                                                            PayTV VOD catalogs always a superior
•   Comcast recently struck a deal with                                         user experience
    Universal to rent the new Eddie Murphy/Ben
    Stiller movie“Tower Heist” two weeks after it
                                                                •
                                                         Amazon has been striking deals with
                                                    studios to offer content via Amazon Prime
    opened for a whopping $60
                                                                and the new Kindle Fire tablet4
•   Theater chain operators threatened to pull
    the movie and Universal reneged1
                                                            •
                                                           YouTube has also been rumored to be
                                                          negotiating deals with major studios to
•   Time Warner then announced plans to offer           launch pay VOD channels for movies and
    movies the day they opened2                             TV series, including original content5
KEY TAKEAWAY: Viewers will soon be
able to rent movies from any number of
sources. Loyalty will be fleeting as
consumers choose based on price and
availability of popular recent titles
ISSUE 2:
SMART DEVICES
     VS
SET TOP BOXES
Manufacturers Are Pushing
“Smart TVs” For Christmas And
Apple, Boxee and Roku Have
All Rolled Out New Devices




                         Cablevision Announced They
                        Want To Add Netflix And Other
                         OTT Services Via Their STB6
SMART DEVICES                                         SET TOP BOXES


•   Boxee and Apple TV recently introduced                •   Other US PayTV providers are likely to
    new devices that retail at around the $100                 follow Cablevision’s lead and put OTT
    mark                                                             channels on their set top boxes

•   Rumors of an iOS-based Apple television         •    TiVo, the company originally displaced by
    set abound on the tech blogs7                           DVR-enabled pay tv set top boxes, just
                                                          launched a partnership with Virgin in the
•   Roku has a new device that retails for just
                                                                  UK that offers users a unique and
    $50
                                                         beautifully designed set top box interface
•   Google is also about to release the latest          that integrates with Spotify, YouTube, BBC
    version of GoogleTV8                                              Red Spot and other services10

•   Industry reports expect sales of “Smart”                  •
                                                            The newest version of the program is
    TVs to double in 2012 to 52.85 million units9         currently in beta in just two UK markets
KEY TAKEAWAY: Viewers will always
choose the path of least resistance and
if they can get OTT broadcasts via their
current provider’s set top box, they are
not going to add an additional device.


Look for pay tv operators to try and
license technology from Roku and
Boxee while Amazon, Netflix and Hulu
morph into OTT versions of pay cable
ISSUE 3:
 SOCIAL TV BUZZ
       VS
SOCIAL TV REALITY
“Social TV” Has Become The
Buzzword-du-Jour Along With An
Army Of New Apps




                       There’s No “Breakout” Social TV
                                              App Yet
BUZZ                                        NO BREAKOUTS


•   GetGlue, the industry leader, has made                 •
                                                           None of the new “Social TV” apps
    deals with several brands and TV shows             connects to both the user’s set-top-box
    to provide social check-ins and                                          and social graph.
    offersMiso, another check-in service,
    recently struck deals with DirectTV and
                                                 •   Many allow users to post to Facebook and
                                                      Twitter, but do not show activity from the
    Uverse to link with the set top box and
                                                                             user’s social graph
    provide automatic check-inUverse also
    struck deals with three other social TV      •   The TV Everywhere apps from the big US
    apps to provide automatic connection to                  TV providers lack any real social
    their set top box11                              functionality beyond the ability to post to
                                                                              social networks
•   Clicker and Jinni, popular social
    guide/recommendation engines were                             •
                                                                  “Second Screen” content is
    purchased by CBS12 and Microsoft13,                overwhelmingly weak, limited mostly to
    respectively                                       head shots and/or links to Wikipedia or
                                                                                        IMDb
•   TV Guide claims to be making money
    hand-over-fist from their social TV apps14

•   The iTunes App Store now has around
    300 “social TV” apps
KEY TAKEAWAY: The Killer App is still not
here. When it arrives it will:
(a) seamlessly pull in likes, ratings and what
   shows a user’s Facebook friends are
   currently watching
(b) allow the user to take immediate action
   on that information directly from the app
   by either changing the channel or
   recording the show
ISSUE 4:
TV EVERYWHERE
     VS
 TV STUDIOS
Providers Are Starting To Roll Out
Their TV Everywhere Efforts




                          Producers Aren’t Playing Along
TV EVERYWHERE                                 RIGHTS ISSUES


•   Cablevision, Comcast and Time Warner        •   Viacom and other content producers
    have taken the lead in terms of providing       have not reacted favorably to the
    viewers with some form of TV Everywhere         provider’s TVE attempts, suing
    experience                                      Cablevision and TimeWarner over
                                                    rights issues15
•   Subscribers can watch free content on
    smartphones and tablets                     •   Fox and ABC have instituted longer
                                                    time gaps between when an episode
•   Uverse and FIOS have focused on a
                                                    airs and when it’s available for free
    browser-based experience, with FIOS
                                                    online16
    concentrating on pay VOD
                                                •   Current TVE experiences are limited,
•   A number of networks: CNN, NBC, Fox,
                                                    with no interconnectivity between
    TBS, TNT, Discovery and ESPN have
                                                    devices and the set top box17
    introduced their own tablet and
    smartphone apps that emphasize on-          •   Rights issues mean that TVE viewing
    demand programming                              must take place at home18

                                                •   There are no social components yet
                                                    beyond sharing out to Facebook and
                                                    Twitter
KEY TAKEAWAY: This one is hard to call: current TVE
efforts are tentative and inconsistent. Both networks
and movie studios may see their own branded TVE
apps as a way to cut pay tv providers out of the loop.


Another wild card is the possibility the FCC may
allow pay tv providers to sign up internet-only
subscribers from outside their territory, which would
open up much larger audiences for VOD content and
give the providers more leverage when negotiating
with content producers.
ISSUE 5:
 STREAMING
    VS
DOWNLOADING
Streaming Video Provides Instant
Gratification




                       Commuters And Travelers Prefer
                                         Downloads
STREAMING                                         DOWNLOADING


•   Instant gratification and the ability to watch                  •Streaming is not on option on
    on any device has made streaming video                   planes, trains, automobiles and hotel
    the prefered choice for in-home OTT                   rooms, which creates a market for video
    viewing on the set top box and on tablets                                          downloads

•   Streaming also avoids file size issues                   •Verizon FIOS’s new VOD iPad app is
                                                            download-only and Apple’s iTunes has
•   The major Hollywood studios just launched
                                                                long used a download-only model
    Ultraviolet, a cloud-based service that
    allows DVD owners the option to stream           •   DIRECTV just launched its Nomad service
    their movies to multiple devices by entering          that allows users to transfer downloaded
    a special code19                                        videos from their DVRs to as many as 5
                                                                       devices for offline viewing21
•   Ultraviolet is acknowledged to be an
    attempt to boost sagging DVD sales

•   Apple is also planning to introduce a cloud-
    based movie streaming service via iTunes
    and is alleged to have lined up several
    studio deals20
KEY TAKEAWAY: Streaming from a cloud-based
service is the way of the future, but downloading still
has a few more years left.


4G devices will make out-of-home streaming easier,
but will not have wide adoption for at least a year or
so, which makes downloaded video a viable option
for the near future
SOURCES
1 Los Angeles Times, “Universal Pictures abandons “Tower Heist” early VOD release,” Oct 12, 2011, http://latimesblogs.latimes.com/entertainmentnewsbuzz/2011/10/universal-
pictures-abandons-tower-heist-vod-release.html
2 FierceCable.com,“Time Warner Cable selling VoD movies same day as theatrical release,” Oct 14, 2011, http://www.fiercecable.com/story/time-warner-cable-selling-vod-movies-
same-day-theatrical-release/2011-10-14#ixzz1bNOAnEeS
3 ZatzNotFunny.com,      “Roku Brings HBO GO To The Living Room,” Oct. 11, 2011, http://www.zatznotfunny.com/2011-10/roku-brings-hbo-go-to-the-living-room/
4 FierceIPTV.com, “Amazon Announces Increased Prime Instant Video Selection for Kindle Fire and Prime Customers by Expanding digital video license,” Oct. 19, 2011
http://www.fierceiptv.com/press-releases/amazon-announces-increased-prime-instant-video-selection-kindle-fire-and-pr#ixzz1bNTpIgXT
5 HollywoodReporter, “YouTube to Add TV Channels With Premium Content From Hollywood Providers,” Oct. 14, 2011, http://www.hollywoodreporter.com/news/youtube-add-tv-
channels-premium-248876
6 Multichannel
            News, “Rutledge: Over-The-Top Could Help Moderate Rising Content Costs” Sept. 15, 2011, http://www.multichannel.com/article/473926-
Rutledge_Over_The_Top_Could_Help_Moderate_Rising_Content_Costs.php
7 Fast   Company, “The Great Tech War of 2012,” Oct. 19, 2011, http://www.fastcompany.com/magazine/160/tech-wars-2012-amazon-apple-google-facebook
8 ZatzNotFunny.com,      “A Google TV 2.0 Sneak Peak,” Oct. 20. 2011, http://www.zatznotfunny.com/2011-10/a-google-tv-2-0-sneak-peak/
9 InvestmentU.com,     “The Future of Smart TV Technology: Samsung, Google... or Apple?” Oct. 17, 2011, http://www.investmentu.com/2011/October/smart-tv-technology.html
     Virgin Media Tivo Blog, “More details for Virgin Media's Winter 2011 software update for TiVo,” Oct. 13, 2011, http://virgintivo.blogspot.com/2011/10/more-details-for-virgin-
10 The

medias-winter.html
11   CNN Money “AT&T’s Uverse embraces the second screen” Oct. 17, 2011, http://money.cnn.com/news/newsfeeds/gigaom/articles/video_att_uverse_second_screen.html
12 Clicker   Blog, “Clicker Joins CBS Interactive!” March 4, 2011, http://www.clicker.com/blog/clicker-joins-cbs-interactive-10011.html
13VideoNuze.com, “Microsoft Licences “Taste and Mood” Video Discovery Technology from Jinni” Sept. 8, 2011, http://www.videonuze.com/blogs/?2011-09-08/Microsoft-Licenses-
Taste-and-Mood-Video-Discovery-Technology-From-Jinni/&id=3207
14LostRemote.com, “Social TV ads bringing in millions, says TVGuide.com,” Oct. 18, 2011, http://www.lostremote.com/2011/10/18/social-tv-ads-bringing-in-millions-says-tvguide-
com/
15 New York Times/Media Decoder, “Viacom Sues Cablevision Over iPad App,” June 23, 2011, http://mediadecoder.blogs.nytimes.com/2011/06/23/viacom-sues-cablevision-over-
ipad-app/
16VideoNuze.com, “5 Things Holding Back TV Everywhere’s Rollout,” Oct. 19, 2011, http://www.videonuze.com/blogs/?2011-10-19/5-Things-Holding-Back-TV-Everywhere-s-
Rollout/&id=3256
17   Ibid.
18The Wall Street Journal/All Things Digital. “Fox Starts Its Web Pullback and ABC Gets Ready To Follow,’ Aug. 16, 2011. http://allthingsd.com/20110816/fox-starts-its-web-
pullback-and-abc-gets-ready-to-follow/
 Los Angeles Times, Company Town blog, “Apple prepping movie cloud service.” Oct. 12, 2011, http://latimesblogs.latimes.com/entertainmentnewsbuzz/2011/10/apple-prepping-
19

movie-cloud-service-devices-may-work-with-ultraviolet.html
20   Ibid.
21   ZatzNotFunny.com, “DirectTV Launches DVR-Shifting Nomad,” Oct. 11, 2011, http://www.zatznotfunny.com/2011-10/directv-launches-dvr-shifting-nomad/
THANK
YOU




 KIT Digital   Alan Wolk Managing Director, Social Strategy

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The Ying and Yang of the TV/Internet Convergence

  • 1. TWO WAYS AT ONCE THE YIN AND YANG OF THE TV - INTERNET CONVERGENCE Fall 2011
  • 2. As television and the interwebs converge, it seems as if there are two divergent paths for every issue that arises. It’s impossible to tell which side will eventually prevail or if a new, third way will arise. This Executive Summary is an attempt to clarify the current situation for our clients
  • 3. ISSUE 1: PAY TV PROVIDERS VS DIRECT DISTRIBUTION
  • 4. Pay TV Operators Are Beefing Up Their VOD Inventory As They Look To Take On Netflix. Content Producers Are Striking Their Own Distribution Deals Via OTT Operators and Facebook
  • 5. VOD DISTRIBUTION • Verizon, Comcast , Time Warner and • Miramax and Universal have apps that let Amazon are busy striking deals with users rent their movies directly or via networks and studios to add more content Facebook’s new Social Cinema app, thus to their inventory. eliminating the middleman • They are looking to sell beyond their • HBO just struck a deal with Roku to offer subscriber base: FIOS’ new iOS app allows HBO Go as an OTT option3 non-subcribers to rent movies using a credit card. • HBO Go offers much more content than PayTV VOD catalogs always a superior • Comcast recently struck a deal with user experience Universal to rent the new Eddie Murphy/Ben Stiller movie“Tower Heist” two weeks after it • Amazon has been striking deals with studios to offer content via Amazon Prime opened for a whopping $60 and the new Kindle Fire tablet4 • Theater chain operators threatened to pull the movie and Universal reneged1 • YouTube has also been rumored to be negotiating deals with major studios to • Time Warner then announced plans to offer launch pay VOD channels for movies and movies the day they opened2 TV series, including original content5
  • 6. KEY TAKEAWAY: Viewers will soon be able to rent movies from any number of sources. Loyalty will be fleeting as consumers choose based on price and availability of popular recent titles
  • 7. ISSUE 2: SMART DEVICES VS SET TOP BOXES
  • 8. Manufacturers Are Pushing “Smart TVs” For Christmas And Apple, Boxee and Roku Have All Rolled Out New Devices Cablevision Announced They Want To Add Netflix And Other OTT Services Via Their STB6
  • 9. SMART DEVICES SET TOP BOXES • Boxee and Apple TV recently introduced • Other US PayTV providers are likely to new devices that retail at around the $100 follow Cablevision’s lead and put OTT mark channels on their set top boxes • Rumors of an iOS-based Apple television • TiVo, the company originally displaced by set abound on the tech blogs7 DVR-enabled pay tv set top boxes, just launched a partnership with Virgin in the • Roku has a new device that retails for just UK that offers users a unique and $50 beautifully designed set top box interface • Google is also about to release the latest that integrates with Spotify, YouTube, BBC version of GoogleTV8 Red Spot and other services10 • Industry reports expect sales of “Smart” • The newest version of the program is TVs to double in 2012 to 52.85 million units9 currently in beta in just two UK markets
  • 10. KEY TAKEAWAY: Viewers will always choose the path of least resistance and if they can get OTT broadcasts via their current provider’s set top box, they are not going to add an additional device. Look for pay tv operators to try and license technology from Roku and Boxee while Amazon, Netflix and Hulu morph into OTT versions of pay cable
  • 11. ISSUE 3: SOCIAL TV BUZZ VS SOCIAL TV REALITY
  • 12. “Social TV” Has Become The Buzzword-du-Jour Along With An Army Of New Apps There’s No “Breakout” Social TV App Yet
  • 13. BUZZ NO BREAKOUTS • GetGlue, the industry leader, has made • None of the new “Social TV” apps deals with several brands and TV shows connects to both the user’s set-top-box to provide social check-ins and and social graph. offersMiso, another check-in service, recently struck deals with DirectTV and • Many allow users to post to Facebook and Twitter, but do not show activity from the Uverse to link with the set top box and user’s social graph provide automatic check-inUverse also struck deals with three other social TV • The TV Everywhere apps from the big US apps to provide automatic connection to TV providers lack any real social their set top box11 functionality beyond the ability to post to social networks • Clicker and Jinni, popular social guide/recommendation engines were • “Second Screen” content is purchased by CBS12 and Microsoft13, overwhelmingly weak, limited mostly to respectively head shots and/or links to Wikipedia or IMDb • TV Guide claims to be making money hand-over-fist from their social TV apps14 • The iTunes App Store now has around 300 “social TV” apps
  • 14. KEY TAKEAWAY: The Killer App is still not here. When it arrives it will: (a) seamlessly pull in likes, ratings and what shows a user’s Facebook friends are currently watching (b) allow the user to take immediate action on that information directly from the app by either changing the channel or recording the show
  • 15. ISSUE 4: TV EVERYWHERE VS TV STUDIOS
  • 16. Providers Are Starting To Roll Out Their TV Everywhere Efforts Producers Aren’t Playing Along
  • 17. TV EVERYWHERE RIGHTS ISSUES • Cablevision, Comcast and Time Warner • Viacom and other content producers have taken the lead in terms of providing have not reacted favorably to the viewers with some form of TV Everywhere provider’s TVE attempts, suing experience Cablevision and TimeWarner over rights issues15 • Subscribers can watch free content on smartphones and tablets • Fox and ABC have instituted longer time gaps between when an episode • Uverse and FIOS have focused on a airs and when it’s available for free browser-based experience, with FIOS online16 concentrating on pay VOD • Current TVE experiences are limited, • A number of networks: CNN, NBC, Fox, with no interconnectivity between TBS, TNT, Discovery and ESPN have devices and the set top box17 introduced their own tablet and smartphone apps that emphasize on- • Rights issues mean that TVE viewing demand programming must take place at home18 • There are no social components yet beyond sharing out to Facebook and Twitter
  • 18. KEY TAKEAWAY: This one is hard to call: current TVE efforts are tentative and inconsistent. Both networks and movie studios may see their own branded TVE apps as a way to cut pay tv providers out of the loop. Another wild card is the possibility the FCC may allow pay tv providers to sign up internet-only subscribers from outside their territory, which would open up much larger audiences for VOD content and give the providers more leverage when negotiating with content producers.
  • 19. ISSUE 5: STREAMING VS DOWNLOADING
  • 20. Streaming Video Provides Instant Gratification Commuters And Travelers Prefer Downloads
  • 21. STREAMING DOWNLOADING • Instant gratification and the ability to watch •Streaming is not on option on on any device has made streaming video planes, trains, automobiles and hotel the prefered choice for in-home OTT rooms, which creates a market for video viewing on the set top box and on tablets downloads • Streaming also avoids file size issues •Verizon FIOS’s new VOD iPad app is download-only and Apple’s iTunes has • The major Hollywood studios just launched long used a download-only model Ultraviolet, a cloud-based service that allows DVD owners the option to stream • DIRECTV just launched its Nomad service their movies to multiple devices by entering that allows users to transfer downloaded a special code19 videos from their DVRs to as many as 5 devices for offline viewing21 • Ultraviolet is acknowledged to be an attempt to boost sagging DVD sales • Apple is also planning to introduce a cloud- based movie streaming service via iTunes and is alleged to have lined up several studio deals20
  • 22. KEY TAKEAWAY: Streaming from a cloud-based service is the way of the future, but downloading still has a few more years left. 4G devices will make out-of-home streaming easier, but will not have wide adoption for at least a year or so, which makes downloaded video a viable option for the near future
  • 23. SOURCES 1 Los Angeles Times, “Universal Pictures abandons “Tower Heist” early VOD release,” Oct 12, 2011, http://latimesblogs.latimes.com/entertainmentnewsbuzz/2011/10/universal- pictures-abandons-tower-heist-vod-release.html 2 FierceCable.com,“Time Warner Cable selling VoD movies same day as theatrical release,” Oct 14, 2011, http://www.fiercecable.com/story/time-warner-cable-selling-vod-movies- same-day-theatrical-release/2011-10-14#ixzz1bNOAnEeS 3 ZatzNotFunny.com, “Roku Brings HBO GO To The Living Room,” Oct. 11, 2011, http://www.zatznotfunny.com/2011-10/roku-brings-hbo-go-to-the-living-room/ 4 FierceIPTV.com, “Amazon Announces Increased Prime Instant Video Selection for Kindle Fire and Prime Customers by Expanding digital video license,” Oct. 19, 2011 http://www.fierceiptv.com/press-releases/amazon-announces-increased-prime-instant-video-selection-kindle-fire-and-pr#ixzz1bNTpIgXT 5 HollywoodReporter, “YouTube to Add TV Channels With Premium Content From Hollywood Providers,” Oct. 14, 2011, http://www.hollywoodreporter.com/news/youtube-add-tv- channels-premium-248876 6 Multichannel News, “Rutledge: Over-The-Top Could Help Moderate Rising Content Costs” Sept. 15, 2011, http://www.multichannel.com/article/473926- Rutledge_Over_The_Top_Could_Help_Moderate_Rising_Content_Costs.php 7 Fast Company, “The Great Tech War of 2012,” Oct. 19, 2011, http://www.fastcompany.com/magazine/160/tech-wars-2012-amazon-apple-google-facebook 8 ZatzNotFunny.com, “A Google TV 2.0 Sneak Peak,” Oct. 20. 2011, http://www.zatznotfunny.com/2011-10/a-google-tv-2-0-sneak-peak/ 9 InvestmentU.com, “The Future of Smart TV Technology: Samsung, Google... or Apple?” Oct. 17, 2011, http://www.investmentu.com/2011/October/smart-tv-technology.html Virgin Media Tivo Blog, “More details for Virgin Media's Winter 2011 software update for TiVo,” Oct. 13, 2011, http://virgintivo.blogspot.com/2011/10/more-details-for-virgin- 10 The medias-winter.html 11 CNN Money “AT&T’s Uverse embraces the second screen” Oct. 17, 2011, http://money.cnn.com/news/newsfeeds/gigaom/articles/video_att_uverse_second_screen.html 12 Clicker Blog, “Clicker Joins CBS Interactive!” March 4, 2011, http://www.clicker.com/blog/clicker-joins-cbs-interactive-10011.html 13VideoNuze.com, “Microsoft Licences “Taste and Mood” Video Discovery Technology from Jinni” Sept. 8, 2011, http://www.videonuze.com/blogs/?2011-09-08/Microsoft-Licenses- Taste-and-Mood-Video-Discovery-Technology-From-Jinni/&id=3207 14LostRemote.com, “Social TV ads bringing in millions, says TVGuide.com,” Oct. 18, 2011, http://www.lostremote.com/2011/10/18/social-tv-ads-bringing-in-millions-says-tvguide- com/ 15 New York Times/Media Decoder, “Viacom Sues Cablevision Over iPad App,” June 23, 2011, http://mediadecoder.blogs.nytimes.com/2011/06/23/viacom-sues-cablevision-over- ipad-app/ 16VideoNuze.com, “5 Things Holding Back TV Everywhere’s Rollout,” Oct. 19, 2011, http://www.videonuze.com/blogs/?2011-10-19/5-Things-Holding-Back-TV-Everywhere-s- Rollout/&id=3256 17 Ibid. 18The Wall Street Journal/All Things Digital. “Fox Starts Its Web Pullback and ABC Gets Ready To Follow,’ Aug. 16, 2011. http://allthingsd.com/20110816/fox-starts-its-web- pullback-and-abc-gets-ready-to-follow/ Los Angeles Times, Company Town blog, “Apple prepping movie cloud service.” Oct. 12, 2011, http://latimesblogs.latimes.com/entertainmentnewsbuzz/2011/10/apple-prepping- 19 movie-cloud-service-devices-may-work-with-ultraviolet.html 20 Ibid. 21 ZatzNotFunny.com, “DirectTV Launches DVR-Shifting Nomad,” Oct. 11, 2011, http://www.zatznotfunny.com/2011-10/directv-launches-dvr-shifting-nomad/
  • 24. THANK YOU KIT Digital Alan Wolk Managing Director, Social Strategy