Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
The Future Center Experience:
A View ...
Hank Kune: Intellectual Cafe Tokyo November 2008
Society is changing,
the challenges are
increasing…
Intellectual Capital for Communities in the Knowledge Economy
The future?
• Flat world?
• Hot world?
• Fortress economies?...
Hank Kune: Intellectual Cafe Tokyo November 2008
There’s a lot of knowledge out there,
lots of organizations are working o...
Hank Kune: Intellectual Cafe Tokyo November 2008
Intellectual Capital for Communities in the Knowledge Economy
Hank Kune: Intellectual Cafe
Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Future
Centers
Intellectual Capital for Communities in the Knowledge Economy
What are Future Centers?
• Highly participative working and ...
Intellectual Capital for Communities in the Knowledge Economy
Future Centers
• Innovation engines
to systematically and co...
Intellectual Capital for Communities in the Knowledge Economy
A Future Center
• is an organizational, physical,
methodolog...
Intellectual Capital for Communities in the Knowledge Economy
Future Centers add intelligence
…Creative, visual, emotional...
Intellectual Capital for Communities in the Knowledge Economy
Varieties of Future Centers
• Public / Private
• Sector Spec...
Intellectual Capital for Communities in the Knowledge Economy
They operate in various domains, for
a range of purposes
Pub...
Intellectual Capital for Communities in the Knowledge Economy
Private Sector
Corporate and company-specific:
• post, telec...
Intellectual Capital for Communities in the Knowledge Economy
A Common Focus
• Places for facilitated, collaborative solut...
Hank Kune: Intellectual Cafe Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Hank Kune: Intellectual Cafe Tokyo November 2008
Intellectual Capital for Communities in the Knowledge Economy
The Country House
Future Center for the national civl servic...
Intellectual Capital for Communities in the Knowledge Economy
The Shipyard
Future Center of the Dutch Tax & Customs
Admini...
Intellectual Capital for Communities in the Knowledge Economy
Academy SZW
Ministry of Social Affairs & Employment, the
Net...
Intellectual Capital for Communities in the Knowledge Economy
Studio BliQ
Future Center for the city of Oss,
the Netherlan...
Intellectual Capital for Communities in the Knowledge Economy
Castle Groeneveld
Countryseat for City and Countryside, Mini...
Intellectual Capital for Communities in the Knowledge Economy
Dialogues House
ABN-AMRO Bank, the Netherlands
Intellectual Capital for Communities in the Knowledge Economy
Momentum
Regional Ideas House, Denmark
Intellectual Capital for Communities in the Knowledge Economy
Mindlab
Future Center for 3 Ministries in Denmark:
Economic ...
Intellectual Capital for Communities in the Knowledge Economy
futurefocus
Future Center for 3 ministries in the U.K: Depar...
Intellectual Capital for Communities in the Knowledge Economy
Royal Mail Innovation Lab
U.K.
FUTURE NEST made in Hong Kong
2009
Northern Light
AICA
KDI Future Center, Tokyo
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
Intellectual Capital for Communities in the Knowledge Economy
Skandia Future
Center
The world´s first , 1996
Source: leif.edvinsson@unic.net
Hank Kune: Intellectual Cafe Tokyo November 2008
OpenFutures
European Commission
Specific Support Action
SIXTH FRAMEWORK
P...
Hank Kune: Intellectual Cafe Tokyo November 2008
Intellectual Capital for Communities in the Knowledge Economy
Building Blocks: What are Future
Centers Made Of?
Intellectual Capital for Communities in the Knowledge Economy
Models
Some
Examples
Cafe Tokyo November 2008
Some
Examples
Metaphors
Ship /
Shipyard
Outlook
post
Idea
pipeline
Ship/Shipyard
Lab /
Incubator
...
Intellectual Capital for Communities in the Knowledge Economy
Common practice
• Meeting space for people and ideas
• Diver...
Intellectual Capital for Communities in the Knowledge Economy
Core competences of Future Centers
• Developing people-frien...
Intellectual Capital for Communities in the Knowledge Economy
Functions of Future Centers in
organizations
• Innovation
• ...
Intellectual Capital for Communities in the Knowledge Economy
4 perspectives + 1
• Organizational
• Physical
• Technologic...
Intellectual Capital for Communities in the Knowledge Economy
Physical Perspective
• How to design a space that catalyzes
...
Hank Kune: Intellectual Cafe Tokyo November 2008
Intellectual Capital for Communities in the Knowledge Economy
Technological Perspective
How can technology multiply impact...
Intellectual Capital for Communities in the Knowledge Economy
Methodological Perspective
Methods & Tools
for the 7-phase
F...
Intellectual Capital for Communities in the Knowledge Economy
Organizational Perspective
• Vision and Mission
• Positionin...
Intellectual Capital for Communities in the Knowledge Economy
People
The director Programme
managers
Facilitators Experts
...
Intellectual Capital for Communities in the Knowledge Economy
Facilitation
Facilitators play a key role in the success of
...
Hank Kune: Intellectual Cafe Tokyo November 2008
Intellectual Capital for Communities in the Knowledge Economy
project website:
www.open-futures.net
Intellectual Capital for Communities in the Knowledge Economy
LEF future center
Rijkswaterstaat Future Center,
Department ...
Intellectual Capital for Communities in the Knowledge Economy
3000 m2
4 workshop spaces
Multimedia theatre
Capacity: 80 pe...
Intellectual Capital for Communities in the Knowledge Economy
LEF = Courage
• Serves the entire
organization (8500
people)...
Intellectual Capital for Communities in the Knowledge Economy
Intellectual Capital for Communities in the Knowledge Economy
The Country House
working for the national government in the
Netherlands
Paris, May 28-29, 2009 Intellectual Capital for C...
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
Intellectual Capital for Communities in the Knowledge Economy
The Road Ahead
• Cooperation in communities
• Sharing knowle...
3rd International Future Centre
Summit
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Econom...
Collective Repository of Ideas
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
Quizzics from the Summit
• What are appropriate time horizons for Future centers?
• What will the “fuel” for the next econ...
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
Social Renewal based on Social innovations,
Societal Entrepreneurship, Futurizing ,
Volunteers and
Virtual Collective Comm...
Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
REPUBLICS OF TOMORROW
• All around th...
Hank Kune: Intellectual Cafe Tokyo November 2008
Intellectual Capital for Communities in the Knowledge Economy
Major Challenges of the 21st century
• Global heating
• Ment...
Intellectual Capital for Communities in the Knowledge Economy
So, you can ask questions
If today is the answer to the ques...
Intellectual Capital for Communities in the Knowledge Economy
If the future is a moving target…
…shouldn’t we be moving wi...
Intellectual Capital for Communities in the Knowledge Economy
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Kune session6 ic5

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Presentation by Hank Kune on Future Centres of Europe

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Kune session6 ic5

  1. 1. Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy The Future Center Experience: A View from the Work Floor Hank Kune Educore, Future Center Alliance
  2. 2. Hank Kune: Intellectual Cafe Tokyo November 2008 Society is changing, the challenges are increasing…
  3. 3. Intellectual Capital for Communities in the Knowledge Economy The future? • Flat world? • Hot world? • Fortress economies? Diminishing returns? • Emerging super economies? • China, India… • Looking in the right direction? • Tsunami? • Boiled frog? • Not invented here?
  4. 4. Hank Kune: Intellectual Cafe Tokyo November 2008 There’s a lot of knowledge out there, lots of organizations are working on the problems…
  5. 5. Hank Kune: Intellectual Cafe Tokyo November 2008
  6. 6. Intellectual Capital for Communities in the Knowledge Economy
  7. 7. Hank Kune: Intellectual Cafe Tokyo November 2008
  8. 8. Hank Kune: Intellectual Cafe Tokyo November 2008 Future Centers
  9. 9. Intellectual Capital for Communities in the Knowledge Economy What are Future Centers? • Highly participative working and thinking environments • Collaborative workplaces …where learning and insights …from past and future …and diverse perspectives are applied to solve real-world problems in the present
  10. 10. Intellectual Capital for Communities in the Knowledge Economy Future Centers • Innovation engines to systematically and continuously explore, prepare for and actively design the future - return to the present to realize it • Facilitated collaborative working environments with physical, virtual, cognitive and emotional space • Support users and clients deal effectively with today’s challenges to achieve middle and long term goals and deliver sustainable solutions and results
  11. 11. Intellectual Capital for Communities in the Knowledge Economy A Future Center • is an organizational, physical, methodological and virtual space. • It is a mental space, an affective space, and above all a people space. • It exists across time, moving between past, present and future • navigating knowledge and experiential pathways to achieve its objectives
  12. 12. Intellectual Capital for Communities in the Knowledge Economy Future Centers add intelligence …Creative, visual, emotional, spatial intelligence… • Asking questions • Challenging assumptions • Not accepting easy answers • Letting go of habits • Working from multiple perspectives • Creating multiplier effects • Taking responsibility for actions and decisions
  13. 13. Intellectual Capital for Communities in the Knowledge Economy Varieties of Future Centers • Public / Private • Sector Specific / Corporate Specific • Regional / Municipal • Permanent / Temporary • Large / Small • High tech / High touch
  14. 14. Intellectual Capital for Communities in the Knowledge Economy They operate in various domains, for a range of purposes Public administration • Ministerial level in national government, in cities and in regions. • Government and semi-government agencies • Economic Affairs, Taxation, Transportation, Public Works and Water Management, Nature and the environment, Spatial Planning and Urban Renewal, Social Affairs and Employment, Pensions, Welfare system, and Education
  15. 15. Intellectual Capital for Communities in the Knowledge Economy Private Sector Corporate and company-specific: • post, telecommunications, energy, consumer electronics, insurance and banking. A number of consultancy organisations – both large and small – operate their own Future Center-like initiatives on a commercial basis.
  16. 16. Intellectual Capital for Communities in the Knowledge Economy A Common Focus • Places for facilitated, collaborative solution- seeking • Dealing with real people and real issues in organizations and society • Leveraging collective intelligence – and distributed intelligence – of relevant organizations, sectors and communities • Applying this intelligence to tackle specific organizational issues and societal challenges • With new ideas, new directions, and sustainable real-time answers to complex problems
  17. 17. Hank Kune: Intellectual Cafe Tokyo November 2008
  18. 18. Hank Kune: Intellectual Cafe Tokyo November 2008
  19. 19. Hank Kune: Intellectual Cafe Tokyo November 2008
  20. 20. Hank Kune: Intellectual Cafe Tokyo November 2008
  21. 21. Hank Kune: Intellectual Cafe Tokyo November 2008
  22. 22. Hank Kune: Intellectual Cafe Tokyo November 2008
  23. 23. Hank Kune: Intellectual Cafe Tokyo November 2008
  24. 24. Intellectual Capital for Communities in the Knowledge Economy The Country House Future Center for the national civl service the Netherlands:
  25. 25. Intellectual Capital for Communities in the Knowledge Economy The Shipyard Future Center of the Dutch Tax & Customs Administration
  26. 26. Intellectual Capital for Communities in the Knowledge Economy Academy SZW Ministry of Social Affairs & Employment, the Netherlands
  27. 27. Intellectual Capital for Communities in the Knowledge Economy Studio BliQ Future Center for the city of Oss, the Netherlands
  28. 28. Intellectual Capital for Communities in the Knowledge Economy Castle Groeneveld Countryseat for City and Countryside, Ministry of Agriculture, Nature & Food Quality, the Netherlands
  29. 29. Intellectual Capital for Communities in the Knowledge Economy Dialogues House ABN-AMRO Bank, the Netherlands
  30. 30. Intellectual Capital for Communities in the Knowledge Economy Momentum Regional Ideas House, Denmark
  31. 31. Intellectual Capital for Communities in the Knowledge Economy Mindlab Future Center for 3 Ministries in Denmark: Economic & Business Affairs, Taxation, and Employment
  32. 32. Intellectual Capital for Communities in the Knowledge Economy futurefocus Future Center for 3 ministries in the U.K: Department for Business, Enterprise & Regulatory Reform; Department for Universities, Innovation & Skills; the Department for Children, Schools & Families
  33. 33. Intellectual Capital for Communities in the Knowledge Economy Royal Mail Innovation Lab U.K.
  34. 34. FUTURE NEST made in Hong Kong 2009 Northern Light AICA
  35. 35. KDI Future Center, Tokyo Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  36. 36. Intellectual Capital for Communities in the Knowledge Economy
  37. 37. Skandia Future Center The world´s first , 1996 Source: leif.edvinsson@unic.net
  38. 38. Hank Kune: Intellectual Cafe Tokyo November 2008 OpenFutures European Commission Specific Support Action SIXTH FRAMEWORK PROGRAMME 2006 - 2008
  39. 39. Hank Kune: Intellectual Cafe Tokyo November 2008
  40. 40. Intellectual Capital for Communities in the Knowledge Economy Building Blocks: What are Future Centers Made Of?
  41. 41. Intellectual Capital for Communities in the Knowledge Economy Models Some Examples
  42. 42. Cafe Tokyo November 2008 Some Examples Metaphors Ship / Shipyard Outlook post Idea pipeline Ship/Shipyard Lab / Incubator Joy Zone / Oasis Magnet Tornado Hub / Interchange
  43. 43. Intellectual Capital for Communities in the Knowledge Economy Common practice • Meeting space for people and ideas • Diversity of stakeholders working together • Issues that matter to people • Explicit link between past-present-and-future • Combine dreaming, thinking and doing • Focus on concrete results • Examine the consequences of choices • Multigenerational perspectives
  44. 44. Intellectual Capital for Communities in the Knowledge Economy Core competences of Future Centers • Developing people-friendly and “brain-friendly” working environments with optimal user- centricity • Developing and investigating future perspectives • Breaking through barriers of behavior and thinking • Prototyping product ideas and policy options • Engaging in multi-stakeholder dialogue which leads to action
  45. 45. Intellectual Capital for Communities in the Knowledge Economy Functions of Future Centers in organizations • Innovation • Meeting and networking space • Future orientation • Knowledge creation – and utilization • Prototyping products and policies • Talent development • Education • Anchoring results
  46. 46. Intellectual Capital for Communities in the Knowledge Economy 4 perspectives + 1 • Organizational • Physical • Technological • Methodological + • People
  47. 47. Intellectual Capital for Communities in the Knowledge Economy Physical Perspective • How to design a space that catalyzes innovation • 16 factors to consider, including: – Building – Gateways – Layout – Materials – Senses
  48. 48. Hank Kune: Intellectual Cafe Tokyo November 2008
  49. 49. Intellectual Capital for Communities in the Knowledge Economy Technological Perspective How can technology multiply impact? • Web-based collaboration • Interactive knowledge repositories • Virtual worlds • Collaborative visualization • Idea pipelines • Social computing • And more…
  50. 50. Intellectual Capital for Communities in the Knowledge Economy Methodological Perspective Methods & Tools for the 7-phase Futurizing Process Icebreaking/ Kick-off ID of needs/ Problems Data gathering Generating ideas Testing Communicat ion of results Prototypi ng
  51. 51. Intellectual Capital for Communities in the Knowledge Economy Organizational Perspective • Vision and Mission • Positioning • Budgeting • Facilities • Products & Services • Performance management • Lifecycle • Renewal • Success Factors … and Blunders
  52. 52. Intellectual Capital for Communities in the Knowledge Economy People The director Programme managers Facilitators Experts Front office: cultivators, hosts, etc Support staff Clients Participants Stakeholders End users
  53. 53. Intellectual Capital for Communities in the Knowledge Economy Facilitation Facilitators play a key role in the success of activities • Challenge existing mind-sets and accepted wisdom • Bring fresh ideas to traditional and/or stuck situations • Set the tone of events • Can “take an opportunity forward” Diversity and professionalism are important
  54. 54. Hank Kune: Intellectual Cafe Tokyo November 2008
  55. 55. Intellectual Capital for Communities in the Knowledge Economy project website: www.open-futures.net
  56. 56. Intellectual Capital for Communities in the Knowledge Economy LEF future center Rijkswaterstaat Future Center, Department of Public Works & Water Management, the Netherlands LEF
  57. 57. Intellectual Capital for Communities in the Knowledge Economy 3000 m2 4 workshop spaces Multimedia theatre Capacity: 80 people
  58. 58. Intellectual Capital for Communities in the Knowledge Economy LEF = Courage • Serves the entire organization (8500 people) • Road and water infrastructure: construction, networks, maintenance, safety, water quality • Achieving corporate goals, incl. core business, innovation, public orientation, human resources • 400 sessions per year • No meetings! • 7 fulltime account managers • 40+ on-call facilitators • 7-step work process • Measuring impact on the work floor • 1st Intellectual Capital Report: 2009
  59. 59. Intellectual Capital for Communities in the Knowledge Economy
  60. 60. Intellectual Capital for Communities in the Knowledge Economy
  61. 61. The Country House working for the national government in the Netherlands Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  62. 62. Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  63. 63. Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  64. 64. Intellectual Capital for Communities in the Knowledge Economy The Road Ahead • Cooperation in communities • Sharing knowledge and tools, methods, lessons learned • Joint projects across borders • Assessing impact on the work floor • IC reporting • FC 3.0 • Future Centers in Asia, Latin America, Africa • Society as a Future Center
  65. 65. 3rd International Future Centre Summit Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy Focus:societal innovation and entrepreneurship Stockholm, Sweden: May 14 – 16, 2009 Ministry of Enterprise, Energy and Communication Swedish Knowledge Foundation
  66. 66. Collective Repository of Ideas Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  67. 67. Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  68. 68. Quizzics from the Summit • What are appropriate time horizons for Future centers? • What will the “fuel” for the next economy be? • What are the metaphors that channel our thinking about society, energy and the future? • How to help cross-organizational collaboration in public sector organizations? • How to change the mindset of decision makers (embrace the future, not the past)? • How Future Centers can support international collaboration on societal issues? Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  69. 69. Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy
  70. 70. Social Renewal based on Social innovations, Societal Entrepreneurship, Futurizing , Volunteers and Virtual Collective Commons. KIZ - Knowledge Innovation Zone KIZ: Knowledge Innovation Zone A bridge between local society and global opportunities. Source: C. Vargacs, D. Amidon L.Edvinsson, et al et al KIZ - Knowledge Innovation Zone Intelligent K-Regions
  71. 71. Paris, May 28-29, 2009 Intellectual Capital for Communities in the Knowledge Economy REPUBLICS OF TOMORROW • All around the world there cities and regions pursuing sustainable futures. Their goal is improving the quality of life for their citizens through societal innovation. They are the REPUBLICS OF TOMORROW. • They work – or in the future will work – through linked Future Centers. • Republics of Tomorrow are entrepreneurial societies that recognize the value of cross-border collaboration and networked knowledge creation/application • Their focus is both inward – towards their own citizens – and outward to the wider world.
  72. 72. Hank Kune: Intellectual Cafe Tokyo November 2008
  73. 73. Intellectual Capital for Communities in the Knowledge Economy Major Challenges of the 21st century • Global heating • Mental cooling • Credit crisis • Demographics  aging populations …… The indicators were all there 20 years ago • We didn’t recognize them…or else • We didn’t act on them • Did we ask the right questions?
  74. 74. Intellectual Capital for Communities in the Knowledge Economy So, you can ask questions If today is the answer to the questions we were asking yesterday, what questions should we be asking now?
  75. 75. Intellectual Capital for Communities in the Knowledge Economy If the future is a moving target… …shouldn’t we be moving with it
  76. 76. Intellectual Capital for Communities in the Knowledge Economy
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